Super fast & great They came out on emergency need…read moreespecially in Minnesota winter They were kind

Got our locks rekeyed and loved the service. Educated on locks and it was an amazing value. I…read moreappreciate the speed of the service, transparent prices, and Sam was such a great friendly person. Would for sure use again

Great service from Minnesota Locks! My front door latch was fixed 1.5 hours after I called them!…read more(They had an opening). I'll absolutely call them again. Highly recommended!

When I needed to add keys to three sliding doors on the houseboat, these guys asked a lot of…read morequestions up front and I also sent photos. They weren't able to help, but they did a lot of legwork on my behalf. So, I appreciated them nevertheless. Turns out, the part I needed for each door was $12 at menards. Prior to contacting a locksmith, it's time and money saving to take photos like those below.

Fast and economical Very good service…read more :) :) Fast and economical Very good service :) :)

Quick and easy, delivered on what they said they would and reasonable (about $200 for a new key w/…read morefob)

I recommend Gray Duck for any key issue you may have. Eric is at the top of his class for cyber…read moresecurity, home locks, and in my case, a car key fob. I needed a replacement key fob for my new Toyota, and I definitely did not want to go to a dealer because of past experiences. Eric went to the trouble of researching and swiftly finding the rare key fob from a distant state. It can be really difficult to make a key fob work correctly for sensor-filled cars. Eric was able to make it all work. Before Gray Duck, I had talked to a couple of other locksmiths, and they were not equipped to make a replacement key for this Toyota. So if you're having a key issue, forget the other locksmiths and go straight to Gray Duck.

Eric responded within minutes of my project request. Although the company wasn't available, he…read moreprovided me additional resources.

We had a great experience! He was very knowledgeable, professional, and arrived right on time. He…read morequickly diagnosed the issue with our stuck patio screen door and had it opened within minutes. What really stood out was how clearly he explained what caused the problem and gave helpful advice on how to prevent it from happening again. Efficient, reliable and friendly!

KC did a great job at my in-laws house. 4 doors with hand sets and 4 deadbolts, with 2 deadbolts…read moreneeding changing...everything was changed to work with 1 key. KC is very detailed and his pricing is more than fair. I really appreciated that he arrived exactly when he said he'd be here. Thanks, again, KC!!

A-1 Lock has been around forever directly in the heart of Saint Paul on Snelling. While parking may…read morenot be the best, know that the service and quality here will be. I know nothing about locks and can appreciate the old school decor and family portraits setup around the shop especially the black sharpie measuring marks around the shop door. We recently visited the shop to have our speciality house keys remade as I broke one. The pricing is reasonable and because they can service specialty keys that other shops can't, I consider them an essential business. Please consider A-1 Locks when needing specialty keys made. They are the best!

We have an antique lock on our door that needed to be re-pinned after a key was lost. They provided…read moregreat service, and they got out quickly. I don't know how much it usually is to re-key a lock, but they were able to complete the job quickly and for less than I was expecting! Will definitely use them again and recommend to anyone in need of a professional and reliable lock smith!

Mike responded to my quote inquiry quickly. He made himself available right away, which was lucky…read morefor me! He was highly professional and got the job done fast and was very reasonably priced. Definitely recommend him! Love supporting our local businesses!

Great service and so reasonably priced! Mike re-keyed a patio door and saved me the money and…read morehassle of replacing the door handle when I had lost the key for it. A much better option!

They were great to go too. I am sad to say I think they have closed. They were friendly.read more

This morning Kat Keys saved me from having to purchase a new deadbolt. They miraculously had a…read moreused "core" for my discontinued model which matches several other doors on the property. The gentleman had my deadbolt working properly for the first time in several years. I'll definitely use them again as the need develops.

I chose this business to rekey one of my properties based on its reputable name and standing in the…read morecommunity. Its Google and Yelp reviews are great and when I called them they answered all of my questions. The tech who came to rekey broke the lock during the process. He quickly told me I need a new one, there was nothing he could do and installed one he brought with him. I was put on the spot with not a lot of options, my new tenant was there and we had to get this repaired. (I was charged $65 for the lock and $65 for the labor....). Upon completion my tenant and I tried the new locks. When attempted to use the one on the front door (the one that was replaced due to being broken by the employee) we noticed the door did not operate with the same ease it had previously, with the original lock. When we brought this to the employee's attention, showed him how we had to jiggle and manipulate the door, he blamed it on age, weather, warping....etc. I did not buy this. When replacing a lock it should fit exactly how it was before, I have had this done many times before and this has never occurred. I then asked him if there was going to be a discount for these services since HE broke the lock. He said no, he was just a tech and I had to speak to a boss. I paid him and he left. When I called, I was of course given a runaround, I spoke to a manager who then told me I had to speak to the owner. The owner said he would personally come out and look at the door, saying what his employee said didnt sound right and everything should work the way it did. Then I asked about reimbursement for the damaged lock, the replacement of it the extra labor charge....he said he will not be refunding anything. When I pressed, he said fine he would refund the cost of the lock ($65) but then would not come out to verify their work AND this would now void the 1 year warranty on the actual lock, which is NEW and installed by them. After thinking about this offer and how extremely rude and offensive it was, I accepted. An extra $130 because of THEIR mistake is shocking and disgraceful. The AUDACITY of a company who has been in business for so many decades to pull a warranty on a product they forced me to install is outrageous. So inappropriate and an abuse of power. I am completely disappointed in their lack of customer service and empathy.

Need your faith in humanity restored, while also preserving the integrity and aesthetics of a…read more95-year-old door handle? Request Jose at Babcock and Son -- he's superb. Thoroughly impressed by his technical and research skills and overall professionalism in helping us extend the life of a storm door handle that cannot easily be replaced with modern hardware. He was extremely thoughtful in everything he communicated and really went the extra mile for us!