First, the initial appointment the plumber never showed up. After waiting during the 4 hour window, I called and they apologized and scheduled it for the following day. The following day the plumber came with 15 minutes remaining int he 4 hour window. I showed him the 2 faucets and the kitchen pipe that needed replacement due to the home inspection and what the buyer requested. The plumber from apollo typed things into his tablet and told me it would be $1550 for the 3 items. I asked how long it would take and he said about 2 hours. so basically wanted to charge me $775 an hour? When I asked why so high, he goes that's what the system is telling me it's going to take. What a BS! I called a different plumbing company and they did all of the items for less than $400. I have used plenty of plumbing companies home as I have flipped some homes but this by far is the biggest scam. I can't even imagine what they do to elderly folks. Someone needs to look into their business practices. read more

Zach did an outstanding job with our water heater and a few other check list items that needed to be taken care off before moving in to our home. He was on time and great at communicating what the issues were. Highly recommend him and Apollo Plumbing! read more

We had several items that needed to be taken care of and Zach was absolutely outstanding to work with! He kept us informed through the entire process, was on time, and professional. I cannot recommend him highly enough! read more

I contacted Apollo Drain through Yelp, and they responded quickly. They asked for a few details about the problem, and then for further contact information ... and then they just stopped responding. I tried to call them directly, but was told all their schedulers were out for lunch and I would be called back soon ... and never got a call back. It was two weeks of wasted time. If that's how they run their office I'd hate to see the quality of work and follow up, so I called a different company; got an prompt call back and they had someone here and the problem fixed the same day. read more

Late in December 2022 I called Apollo to repair a pinhole leak in a residential property in SW Portland. Save your time & the $75.00 service fee, call a licensed plumber. The tech arrives, accesses the situation & then asks to complete a plumbing inspection of your home. (which people should have done by a plumber to minimize very costly damage) Then presents a "membership" for plumbing services you don't need plus a clean out product that is flushed through your system. Plus the easy and simple repair I needed had an estimated cost of $1000.00 plus another $2000.00 for additional repairs. When requesting the itemized cost the rep. (Rob) continues to sell their services no one needs. Plus there is no upfront estimate even after sending pictures of the job. Got the pin hole leak fixed 2 days later for less than half the cost. Call a licensed plumber, not these guys. read more

Update from previous review, there were technical difficulties in getting our service work completed in that a piece of equipment they used had broken on a previous job. They knew we were upset, and did not want to wait the time for the parts to come in from Europe. They borrowed (hired as a sub-contractor) another company to get access to the equipment needed to complete our plumbing job, which they did, working from 7:00AM to nearly 7:00PM to get it finished. My drains are now flowing. read more

Zach hartman was such a respectful knowledgeable technician. He answered all my questions and provided multiple options for resolution. I would definitely recommend him read more

After assessing the furnace and AC we inherited after buying our home, we knew that there would be a time in the not-too-distant future when it would need to be replaced. Once we determined that we were ready to do this, we called Apollo to get it started. David came by and started the evaluation and estimating process. He was very helpful in reviewing our needs first, and then providing us with options that would best fit our situation. Once we proceeded with installation, he was able to schedule a team just two days later, and they were the best! Cedric and Ben arrived on time and set up a clean path to remove and install the equipment. Each of them were super friendly and answered all our questions before, during and after the installation. Cedric even explained the entire setup and showed us the basics of how the new furnace and AC operates. We had to pause the job to have an electrician come and wire a separate circuit for our AC, but once we competed, the same team came back to complete the setup! That was really nice, since they were both familiar with the job and had already met us, just made us feel special and taken care of. Apollo is the best! read more

We had a drain back up 10:30 on a Sunday night. The dispatch and tech couldn't have been more helpful. Tim, the dispatcher was kind and understanding even called me back to say the tech was on his way. Cameron the tech came right out. He went above and beyond to finish the job staying until 3 o'clock in the morning. Afterward, he called me back with an update. He was super helpful and even suggested some fixes. I recommend Apollo for any drain issues at all. These guys are great! read more

I hired Apollo to rough in a shower. I'm a licensed contractor. They cancelled my first appointment at the end of the time window they gave me and rescheduled for a week later. Again, called me at the end of the second FOUR HOUR WINDOW they gave me and quoted me $2,200 TO SWAP A SHOWER VALVE. I immediately followed up with their dispatcher and explained this is an insane price point, rough in should cost $700 MAX. It takes an HOUR to do this work. not moving anything just literally swapping out a valve. That's $2,150 in LABOUR, and she said I have no idea what they charge??? Do they outsource their dispatch to a company that doesn't know what plumbing costs? Unless Jeff Bezos is coming out to personally do this work, I'm not paying them what he makes an hour for the labour. I wish I could rate them lower than one star. 100% reporting them to the CCB. My project is set back WEEKS because of these ppl. UNREAL read more

As a Realtor, Apollo Drain & Rooter is the first call we make when setting up inspections for our buyers who are under contract on a property. Apollo does a great job scheduling and communicating with both me as the realtor and my clients. Their customer service and follow up are on point. Plus, their CIPP is a wonderful product that has saved our clients a lot of $$$ read more

Only a 4 star since the tech showed up yesterday with inoperable equipment. That wastes everyone's time. Jordan showed up today with new equipment and got the job done. I've worked with Jordan before. He's excellent! Highly recommend. read more

Failure with another company was our luck finding this company. Easy, clean and professional experience. The drains outside are running clear and free and no broken pipes like the last company stated. read more

We had a clog in our house with a sense of urgency. Apollo responded and told us they could get someone the next day... most other services were telling us 2 weeks or more. Dan showed up on time, was extremely helpful and communicative, got the job done and made some great suggestions on other things that are going to need work soon, no charge. Great value, super quick, easy to work with. read more

I had a furnace and AC install that looked like a nightmare. The estimator (Andres) stayed for over an hour to make sure he could install it specifically as I asked. I was pretty set on what I wanted because the previous owner had a very unsafe, 30 year old setup. His crew (Victor and Ronald) were able to troubleshoot problem after problem. They ended up staying until 7:30 on a Friday evening to get the job done. I was very, very thankful for their hard work and getting things done properly. I know most companies would've just gotten it done and not in a proper way. Very happy I went with them and would recommend them to anyone. My only gripe would be that they send out a text saying if you give a 5 star review then you are entered into a raffle for $100. That seems a bit unethical to me but I'm sure all their competitors do that or worse. Just have it known that this review is 100% genuine and has nothing to do with the chance of winning a raffle. Thank you to the Apollo team and their hard work! read more

There current radio ad for new employees is very misleading! They are like a lot of other companies and try to up sale you instead of fix the problem! We needed the igniter fixed on our furnace and when the technician showed up and begin to look at the furnace another technician showed up and tried to tell me we needed a new furnace before the first technician had even tried to fix the problem! Very unprofessional and high pressure! Once he had given me a way overpriced quote and I told him to leave the first technician did clean the igniter and got the furnace working but did not do a full service and clean the system but charged me way more than I was quoted and didn't even do all the work he charged us for! I would definitely use another company! This work was done in November and I complained but never got a response or call back! I just heard there raido ad that say the complete opposite of how they operate and how they aren't like other companies and try to sell you something instead of fixing the problem! Such a lie! read more

We hired Apollo to do a complete re-pipe from the meter a year ago. The install crew impressed me as to their communication and professional behavior and solid workmanship. They always let me know when they are on the way, when they think they will arrive. They were well dressed, had great equipment and they knew exactly what they were doing. No confusion, no mis understandings, no problems at all. We signed up for a three year inspection plan and the first furnace inspection took place two weeks ago and our plumbing inspection was yesterday. Both of the guys that showed up were new faces to me but they had the same great attitude I experienced with the original crew. Firm handshakes, direct eye contact and straight to the point conversations. Having now met 6 of their employees all having the same great attitude and work ethic it's clear to me they like working for this company and it shows. I definitely recommend Apollo. read more

Look elsewhere for honest reliable service. Not honorable or truthful. Caused more problems than we started with, failed to solve our original issue. Would not communicate in a reasonable manner. Wound up in court, they were found liable. They lied repeatedly and laughed about it, thought they were too big to touch because of their "corporate lawyers" provided by their insurance company. Poor Form for a company who can make a good living without being dishonest. read more

With the record low temperatures and high winds yesterday and today, we had our cold water feed freeze going to our kitchen sink and upstairs bathroom on the east side of our house. We called several plumbing companies but Apollo was the only one that was able to come out the same day. Jason Fischer was the representative that, came out. He called us and let us know he would be at our home in about 15 minutes and he showed up right when he said he would. Was very pleasant, asked us several questions to be able to better take care of our problem. He went under our house and found our insulation under the house where the cold water goes into our kitchen area had come loose and it was right next to the crawl space bent facing east. He was kind enough to pit the insulation back in place and then made several recommendations of what we could do to thaw the pipe. He could do anything since it was a plastic pipe. We did what he recommended and in about 3 hours it thawed and we have cold water AND most importantly, no broken pipe! We highly recommend Apollo and Jason. Thank you, thank you, thank you! read more

A Saturday morning plumbing nightmare was resolved by 630 Saturday evening. Thanks to service technician, Daniel, and great customer service by scheduler Emily, all was well by the end of the day. read more

I called and talked to Dawna to get on the schedule to have a leak located and repaired in my house. Very professional and informative. The day of the repair, Don (the plumber) called me about 40 minutes prior to arriving as I was told he would. He showed up, located the leak and repaired it within a few hours. Took good care to only cut the walls/ceiling where necessary and very cleanly so we can reuse the pieces cut out. Dawna followed up with a call after the service. Very happy all around. They did great. read more

Never called when they said they were going to. I don't get it they went to the trouble out using the yelp scheduling feature and then silence. Guess they're too flush for new business. read more

I am a new landlord and am renting out my house for the first time. I recently was told that I had a leak in the basement and I asked for a few plumbers to come out and give me quotes. Johnathon from Apollo just called to tell me that the leak was likely from water pooling in the bathroom upstairs, probably from water splashing over the side of the tub. He checked all possible leak sites including toilet, sink, bathtub and could not reproduce the leak. He did not charge me for the assessment. The two other companies I used wanted to charge me between $500 and $3000 dollars to tear up my bathroom and replace pipes, tiling, sinks etc. Thank you SO MUCH to Johnathon and Apollo for saving me money and a huge headache. I will use them again for any further plumbing issues I have and will recommend them to everyone I know. read more

Doug is great! He showed up on time with a smile behind his mask. He is very knowledgeable and answered all of my questions. He is extremely skilled at his craft and finished the job in 75 minutes (much less than the 3 hours other plumbing companies quoted). He left our house neat and clean just the way it was when he arrived. Being new to the Portland area, I have found my plumbing service for life. Thank you Doug and Apollo for the professionalism and fairly pricing your services! I highly recommend plumbing services from this family owned business! read more

Have been using Apollo for several years and had good service. Had them come last week to replace a valve cartridge and trim kit/spout in the same bathroom. Was expecting maybe 200.00 to 300.00. Well apparently they have changed their pricing model from hourly to per job. Imagine my shock when he quoted me 1000.00 for what was about 30-45 minute job. If you want quality work and aren't worried about price or even ethical business pricing... Then Apollo is your plumber. Unfortunately they have lost me as a customer. read more

Apollo Drain are an absolute joke. I should have known never to contact them again after the last job they messed up. I spoke to Karen through Yelp on 7/21 regarding a low water pressure problem I had at home, (which very possibly requires a re-pipe.) She supposedly lined a plumber up to come out on 7/28, but to absolutely no surprise, he completely failed to show. The owner of the company, (yes, I know him), called me the last time and groveled about how this never happens, and that I should continue to trust them for plumbing and sewer jobs. Obviously, this (failure to satisfy customers) does happen, and it happens a lot. Just read their many many poor reviews. Apollo Drain, you will ever ever hear from me again. Don't both to follow up on Yelp, Karen. You're wasting everybody's time. read more

A pipe in our wall/cabinet area busted and started leaking. I called apollo and they came out the next day and were able to cap the pipe. They also flushed my water tank in case this could be a cause to the pipe leak. The only con is that the plumber accidentally busted some of the wiring to an old garbage disposal while trying to reach the pipe he was trying to cap. I had to pay the full amount which I was happy to do, but I now I have to hire an electrician to cap the exposed wiring since it is now a safety hazard. I have had them do some good work for me before hence the 4 stars read more

Our toilet was plugged and we tried to free the clog for two days. No luck obviously. This is the second time we've used Apollo Drain and once again they were quick and professional. This last time Jason assisted us. He was personable and very knowledgeable. Great job Jason. If we need rooter services again, you are our first call. read more

I called because I have a clogged storm drain. There is no pricing information on their website. They will not give pricing information on the phone for services like hydrojetting, but they will CHARGE to come look at it and then give your a ballpark price. Just seems sketchy. Other local providers are much more upfront about their hydro jet fees. read more

Anthony came by and very quickly and thoroughly fixed my clogged bathroom sink. It's working like new again, and he even took the time to clean out my faucet spout to improve the water flow, something I hadn't even mentioned. Very much appreciated, Anthony! read more

My Husband and I recently bought a house in Longview, Washington that was built in 1951 and still had the original sewer pipe which had deteriorated. We had a video done by the home inspector that we sent to a few sewer repair plumbers. Kevin at Apollo was very thorough and gave us 3 detailed options in their estimate. We were able to use this information to negotiate our offer on the house to share the cost of the repair with the seller. Then, when they came out to do the work, they were on time, professional and explained what they were doing. Before they put a new CIP liner in, Steve, the technician, alerted us to a problem in the connection the main and told us he would have to adjust the length of the liner so that there would not be a blowout from the pressure of the liner installation causing an emergency. He also said that they would give us the video to share with the city sewer department as it was within their section of the pipe connecting to the main. They finished the job and the office personal helped me send the video to the city. After seeing it, the city supervisor agreed that that section needed repair and they would take care of it. I am so very grateful for the attention to detail and good communication from Apollo to help us get everything we needed from beginning to end beyond just doing the repair which was well done. As a newcomer to the area, I feel blessed to have found them to do this job for us. read more

Updated review: Less than 24 hours after Lonnie was here, Rob, the plumber, showed up to repair the pipes. He had to replace over 20 feet of pipe! It was all in the crawl-space, likely on his back. Personally, my skin crawls when I'm under there! He had to lie on his back, for 4 hours to cut and dress over 20 feet of galvanized pipe! Thank you very much Rob! Superb work! If you, dear Yelpers, should fall to the unfortunate circumstance of broken pipes and clogged drains, my highest recommendation for Apollo! PS: Yesterday, I exceeded the performance envelope of my new little manual wheelchair when I attempted to negotiate my front stoop without a ramp. I took a serious header into the concrete; but Lonnie broke my fall! Thank you Lonnie, that was awesome!!! I guess I fell for Apollo Plumbing and Drains LOL read more

I had a broken bathtub in the middle of the night. They were booked up with emergencies but the overnight person walked me through stop gaps until they could come out. I can't tell you how helpful and calming he was in the middle of pouring water. You guys have great customer service. read more

When our A/C went out during a heat wave, we contacted Apollo to schedule a visit. Their earliest availability was two weeks out. So, yesterday was our appointment, the technician was nice enough, however, not very familiar with our old equipment. He made an attempt to repair it, but frankly, he did not have the knowledge to repair it. In fact, he shorted and killed my $169 dollar Honeywell thermostat. Instead of telling me how much to repair it, the technician kept saying how I shouldn't put money into repairing it, I should put in a new system, he later told my wife a new system was only $14,000 dollars. He then said he would only charge me the $129 just for coming out (not mentioning the $169 my thermostat cost). I attempted to contact the company twice before they finally called back. I explained the situation to the manager (who offered to refund the $129, not offering anything for the thermostat they ruined, I replied I wanted it fixed) he said they would schedule a "senior technician" to come and look at it. I was called later that day and told that the earliest appointment was more than two weeks out. I replied that was not acceptable as we had already waited two weeks for the initial appointment. I was told the manager would call...Well so far, no call...We went with Apollo based on reviews from customers...I believe their good reviews are biased, based on receiving a text from them today saying if I left a 5 star review, I would be entered into a drawing for $100 dollars. If you are having A/C issues, this is not the company you should call if you want good customer service, and someone just looking to upsell you. read more

Exceptional service! Safety is a priority. Aaron B., had mask at the door. A text was sent when Aaron was on his way, it requested I wear a mask. As he entered our home, he wore shoe covers. He was professional, courteous, & efficient. Well done! read more

Apollo - Excellent work! Apollo Drain & Rooter Service - Plumbing Near Me - Troutdale, Oregon

Cameron Cooper is the best drain technician that I've seen in a mighty long time very knowledgeable, ,courtesy keep mask on,answered all questions. Great job Apollo Plumbing for hiring top notch technician. Cameron Cooper is the keeper read more

Jerry bales was on time and answered all my questions quickly. It's hard to trust some people by mud he did what he said he would do

Eli came to clean out a storm drain and did a great job. Turns out there are roots in the drain so we discussed options for how to proceed. Eli was fair and pragmatic. read more

Zach really helped me with my literal shit ! I'm definitely coming back for another amazing service!

I received a notice from Portland Water that I needed to have backflow devices tested. Michael from Apollo was very knowledgeable and explained the reason for having such devices, the test itself, etc. He was so thorough. I was really impressed with him as a person and as a plumber. I have very good experience with Apollo. Last year I had to have a clean out installed and a sewer line repaired with lining. They did an amazing job. It was a difficult one and the access was challenging. But they got it done. read more