Where do I start? OUTSTANDING CUSTOMER SERVICE!…read more I have had past issues trying eyelash extension-running eyes, pink eyes, burning, etc. So usually when I go to a place to ask questions before purchasing again, I get a lot of eye rolling, huffing and puffing but not here. These ladies were so incredibly patient with my questions, my concerns, my hesitation. They spoke to me on the phone before I made the appointment, spoke to me again while I was there and concerned and offered any resolution in case I was unhappy. I WAS AMAZED at the level of customer service here. They have a customer for life in me. I am big on place with great service, particularly now that its become extinct. My lashes look great! I will be back for other services. This place is a gem in the rough; I'm hoping it stays a secret.

2/5 stars -- Luxury Brow Art, Duluth GA…read more Came in on July 8, 2026 for henna and left disappointed. I showed the artist ("Som," I believe) a reference photo and she agreed to recreate it. She started with a stencil on the back of my hand, that part turned out the best, though it still didn't fully match the photo I brought. When I asked her to continue the design onto my fingers to match the reference, the front desk assistant pulled out several stencils to try to match it, but none of them looked right. The artist ended up freehanding the fingers while referencing my photo, but the lines came out thick and shaky instead of the fine, clean detail in the picture. I noticed the henna paste itself was drying out as she was applying it, which didn't help. I pointed out the unevenness and asked her to fix it more than once, but the fixes still didn't match the quality of the reference. Henna is $15, so I wanted my money's worth and asked for the full design to be completed rather than just the hand portion -- I don't think that was unreasonable. To make it worse, it's now been two days and the henna is already fading noticeably, which shouldn't happen this soon with a proper application. Overall: 4/10 experience. If a shop offers a service, they should be confident they can deliver it -- otherwise it's a waste of the customer's time and money, and now I'm stuck waiting for a design that honestly looks like it was done by a child to fade off my hand. I wouldn't recommend coming here for henna.

OMG! I absolutely love Salah! She has been threading my eyebrows for about two years now, and even…read morethough I've moved an hour away, I still make the drive because I know I'm going to get exactly what I pay for. I'm always greeted with a warm welcome, and her professionalism and attention to detail are unmatched. She consistently does an amazing job and never disappoints. Highly recommend her services!

Annie always does an amazing job. She's very detailed and while make sure to get EVERY hair! Always…read morea good experience.

I went to Nikki for my Brazilian wax and she did a really good job!…read more The wax itself was quick, thorough, and honestly one of the least painful experiences I've ever had. She takes her time to make sure everything is perfect and checks in with you throughout the process. The space was very clean. A cute bonus is they let you pick a little gift at the end of your service.

love this place. I visit this location and the Hugh Howell location pretty often. I can't remember…read morethe name of the person who did my wax yesterday, but she was really friendly. I got the jasmine Brazilian wax, and while the prices are a bit on the higher side, it wasn't that painful. I do wish they would take a little more time to explain the differences between the waxes and make recommendations based on what each person needs instead of just trying to upsell. But overall, nice, clean place. Fast service. I also love the little free gifts they give at the end.

I love their new location, it's such a welcoming space and so clean and put together. The owner…read moreSanah put a lot of work into this space. Nasim was great doing my Brazilian wax per usual.

I've been getting my eyebrows threaded for the last 20 years! As a veteran threader, I can truly…read moresay that this was the BEST experience I have ever had at an eyebrow salon! I've been to salons all over Georgia and several states, but as a first-timer at this location, I am looking forward to going back even though it's not necessarily in my neighborhood, but worth the trip. There was no wait when I arrived and I was promptly seated and welcomed in as a walk in. Nasim took great care of me and shared info on brow care and made sure I approved the shape and even did a little pencilling. She brushed my brows and clipped. She was gentle. I could tell that she was an expert in brows and loves what she does. To round off my fabulous experience, they gave me a little holiday goody bag! So sweet and unexpected. I left feeling like a winner!

Queens the best. She always takes good care of me, is very gentle and personable. I love that the…read morefull body wax is customizable for your individual needs.

I don't like complaining but I got my eyebrows done here on last Friday- NOT EVEN A WEEK.. and my…read moreeyebrow is peeling, burning, and some of the hair off my eyebrows are missing. When I spoke to someone on the phone, she took no ownership. She made it seem as though it was my fault, or it was make up, or too much water (so she said). I don't wear makeup at all and I didn't put water or any products on my eyebrows. I never do!!! This isn't my first time getting my eyebrows threaded and tint but the first time I had my eyebrows peel and hairs missing. It's sad that I couldn't even been compensated by coming back (which is 40 minutes away) for them to re do it. Thank you for not caring about your customers. I will never return and I hope others see this message and don't go there at all. Customer satisfaction should be too priority. THANK YOU FOR RUINING MY EYEBROWS!!!!!

Services requested: facial, eyebrow tint, wax, Sarah is my go to person she gets my brows right…read moreeverytime. Love everything about this place and if you looking a spot sis that's going to get you right this is a good place

First timer & 10/10 service. Only got my eyebrows threaded 2 months but Very sweet experience! I…read morewill be back so Sara can do everything else! My eyebrows lasted a long time, I still haven't had to have them done yet.

Update8/2019. Been coming to Ty for a few years now and my lashes are healthy and she always makes…read morethem look natural. I always get compliments and send friends over. Make sure you book appointments in advance as the slots fill up fast because Ty is so good!

Nyi is the best. She explained the entire process on the telephone first, and again when I…read morearrived. The facility is extremely clean and comfortable. Nyi took great care of me every step of the way. Well it is day 21 and I love, love, love my brows. I received the ombre powder and oh what a wonderful difference. I highly recommend Nyi as your brow esthetician. L. Mitchell

Yvonne always does an amazing job threading my eyebrows. She makes you feel comfortable the moment…read moreyou walk in, and her space is spotless and relaxing. She pays close attention to detail and gets my brows perfect every time. I always leave feeling confident and refreshed. Highly recommend!

Yvonne really knows what she's doing -- you can tell she has tons of experience and pays attention…read moreto every detail. The space is always super clean and has such a calm, friendly atmosphere. Highly recommend!