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Apple Bellevue Square

2.5 (516 reviews)
Open 10:00 am - 9:00 pm
Updated 3 months ago

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Waiting in line for my 1:30 appointment.
Marie S.

We came on needing new devices and help because one was dead. The service was incredible. Especially Angelica who was so patient with my husband helping him get his watch paired with a new phone. The techs tried to save that iPad but it was toast so we are fingers crossed cloud has most of what is needed to get the new iPad hubby got up and running. Thanks for a good experience. Finally!

General area

This Apple Store in Bellevue Square is located upstairs near Nordstrom. There's no restroom inside the store, just shared ones in the mall. I visited to try out the newer iPhone cameras. The store is clean and the layout is easy to navigate. The staff were on point, and it's worth noting they are polite, quick to help, but not overly aggressive. It's what you expect from Apple. Great visit overall and a solid in-store experience. Efficient: Yes First-Time Friendliness: Yes Would I Return: Yes JY review

Trishy-Mae K.

Busy store. We stopped by to pick up phones, but they didn't have any in stock. We did get a watch. On another day we picked up cell phone cases. The staff was very quick to offer help. The store is average size. They have new products on display on tables around the store. On both days we stopped by, and they were giving a tutorial on how to use their product. I found this handy. My parents are older, and this kind of hands-on tutorial would have been great. On a side note, if they don't have what you are looking for in stock you can order online.

Eldridge M.

Retail stores in general get a bad rap on customer service and while everyone is entitled to their opinion, I'd like to add some context on why I gave 5 stars. I visited the store on launch day of the iphone 13 models. I had a pre-ordered the phone. I arrived in my window but was surprised to see a line out the store and around it. At first I was thinking, "what's the point of giving you an appointment window when you give it to 20 other people?" I then took a moment and thought, okay lets evaluate this on how I am treated by the actual human beings in the store. Let me just say that every interaction was a pleasant one. You could tell the employees were doing their best with the huge lines and trying to accommodate everyone's needs. In a environment such as this, you encounter all sorts of skill and experience levels from the customers who are coming in for an event like this. Personally, I would of had little patience for people who didn't realize you needed to back up your phone beforehand or bring your ID (things mentioned in the pre-order email) but as I witness these things, the Apple employees showed patience and kindness during these interactions. My interaction and transaction was pretty straight forward. I knew what to expect when buying a new phone and trading in my older one. The small talk was great while waiting for the transaction to be complete and I look forward to my next visit there (hello new apple watch).

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It doesn't make me feel good to be ignored, condescended to and treated like a sub human, as I was in this store multiple times.

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Ask the Community - Apple Bellevue Square

How much is iPhone XS Max 256g?

$1,249.00 plus tax. Or finance through Apple or the Carrier.

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Review Highlights - Apple Bellevue Square

I checked in for my Genus bar appt and was immediately helped by Brandon (from Montana) who was very kind and helpful.

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Best Buy

Best Buy

2.2
(411 reviews)
$$

The service when we bought all of our kitchen appliances was good. YIfu was very nice but he left…read moreBest Buy in Bellevue, WA shortly after we bought the appliances with him. The installation and installers were so so. They really don't do a very good job and one installer said he was going to do some research on the range vent fan but never called us back and there was no follow through. The appointment schedulers for installation are terrible. They give timeframes of the appointments from 7am- 7pm. We seem to always get the late appointments and sometimes they come way past the time they are supposed to come. And you have to schedule each appliance installation separately. We had a frig appt one day and received a text that they would be at the house in 30th minutes. Then immediately after there was a text that says to reschedule. After waiting all day then we have to reschedule? They don't seem to care about scheduling around the customer's time. We tried to complain about the scheduling office but they said they couldn't help us or basically do anything about it. Especially after waiting on the phone for 30 mins and going from one dept and then getting transferred to another dept. I'm not sure about this whole purchase and especially very unhappy with the installation scheduling dept. Lots of improvement needs to be done with Best Buy and their third party installation and installers.

We have purchased all our appliances at Bellevue Best Buy and have been so pleased. Shout out to…read moreJalen in the appliance department who was wonderful!! We love the 18 months interest free financing! Great installation teams too!

Dr PC Fix

Dr PC Fix

4.9
(168 reviews)

In December 2023, my fiancé and I built my PC for Christmas with all brand new parts…read more Unfortunately, it kept showing the dreaded blue screen of death and crashing constantly. At first, we took it to Best Buy Geek Squad, thinking that was our best option: they identified a faulty AIO cooler but ended up damaging other components of my PC even more unfortunately... We were extremely hesitant to trust anyone with this expensive build, but from day one, Dr. PC Fix listened carefully to every issue we had. They were so kind and patient with us while we worked on getting replacement parts, and since their help, my PC has been working PERFECT these past 2-3 years. To this day, I still think about how much they helped and how thorough and professional they were. If you have a build that's precious to you, you can trust Dr. PC Fix completely!

I am so happy that I found Dr PC Fix! My 92-year-old father who is blind and also going through…read morecancer treatments had some issues on his PC desktop that were preventing him from accessing his computer to keep up with communications from his doctor, among other things. I called Dr PC Fix and explained the issues to Thor and why my dad was unable to bring the computer in and would need an in home repair solution. Thor was able to come that same day after hours and fixed all of the issues that were preventing my dad from using his computer, and he also turned on an accessibility feature already in Windows that my dad can now use for speech to text in programs that he didn't know he could use speech to text. What a relief to get those issues fixed! My dad was so happy, and that makes me happy! Thor was patient and helpful. And if any other issues arise in the future, I have peace of mind, knowing that there is someone local who can help, as I am a thousand miles away! Thank you, Dr PC Fix!

Hard Drives Northwest

Hard Drives Northwest

3.8
(36 reviews)
$$

I am infuriated by the speed and completion of their work. I am literally 2 weeks behind in…read morebusiness work because it has taken a little over a week for them to replace my keyboard. On top of that, this is only 1 of 2 certified places that can repair my Lenovo laptop and I had to drive hours to just pick up and drop off my laptop. They offer shipping, but that's more money out of your pocket for them to use on top of the diagnosis cost, repair costs, and cost for any other supplies. Whenever I asked for a time estimate on how long it would take to diagnose my laptop or to see what's wrong they can never give me an accurate time. They always say a couple hours or the next day. They told me that they would be able to fix my keyboard in one day once it arrives, and I bring my laptop thinking that I can wait there a couple hours for them to fix it and then they tell me that they can't guarantee that will be done that day. I literally drove all the way home to get a phone call saying that my laptop was ready to pick up! I could had waited if it was only going to take a couple hours oh, but they couldn't tell me. They definitely do not speak the customers language or put them first. I feel like they're more in it for the money then going above and beyond for customers. I've literally wasted hours of driving back and forth just to get my laptop keyboard fixed. When I finally received my laptop, they fixed the problem, BUT added another irrelevant problem! My laptop's battery now isn't being detected by the system and isn't charging and has to be connected to an adapter at all times to function. Now I have to pay another trip to Redmond to fix this new problem! Absolutely more inconvenience on my plate! Don't be surprised if you bring your laptop here and get it back with another problem, because that's what happened to me.

If you're looking for a cheap deal, this place is not the computer store for you. On the other…read morehand, if you want a machine that will last you many years, then it's an investment that I'd highly recommend you make at Hard Drives Northwest. They have knowledgeable staff, and you can expect to get better service than if you went somewhere like Best Buy. Certainly, with the higher quality, you will end up paying more for it. I've purchased computers and parts as well as taken my older devices in to be fixed. They are very clear upfront about the cost, so there are no surprises when you get the bill. In particular, my experience with the service department has been phenomenal! My computer wasn't working, so I took in to get checked out where it was quickly diagnosed as a hard drive failure. The guy I was working with, Pat, worked with me to replace the hard drive, and now my computer is as good as new! When my family purchased a new laptop, Matthew helped my mom figure out the optimal machine for her small business. The staff was incredibly friendly and helpful and got her laptop all set up for her. She loves it! I'd highly recommend Hard Drives Northwest for the quality they provide.

RE-PC Recycled Computers & Peripherals

RE-PC Recycled Computers & Peripherals

3.6
(65 reviews)
$

Great location and service. Greeted immediately, very friendly…read more Love the new location. Very clean. Very organized. I wish I had time to shop around.

I am recommending this business because I think refurbishing computers and equipment is a good…read moreidea. Also, the product I bought was reasonably priced and works fine. I wanted to get an extra wireless keyboard and mouse so I could have one at work and one at home and wouldn't have to carry them around. I asked about them in the store and was led to a plastic box that was filled with identical wireless keyboard mouse combos. I picked one out and asked where the chip was. This should have tipped off the clerk that I was not tech savvy. As I suspect many of there customers are not. She told me the toggle was under the mouse. I got the set home and did not see a toggle under the mouse (latter I found out she was saying dongle). I looked in the battery chambers of both the keyboard and mouse and did not see it. I called the them and was told to check the battery chambers of both the keyboard and mouse and once again I didn't see it. I was told that this would be a once in a lifetime that a chip was not with the keyboard. I brought the unit in and we looked in the keyboard battery area next. Then we looked we looked at the mouse and they pointed out a built in dongle compartment in the battery chamber of the mouse. I was never told there could be a built in compartment when I was in the store or later on the phone. I have since find some YouTube videos that explain where to find the dongle. This tells me I'm not that only one to have trouble finding it.

Jet City Device Repair

Jet City Device Repair

4.8
(699 reviews)
$$

The back of my iPhone 14 Pro cracked really bad the second time and I came here to fix it. They're…read morereally professional and kind. They explained the procedures and also called beforehand for confirmation of other work when they discovered other areas were broken too. In addition, they followed up the next day to make sure my phone didn't have any issues. All in all, this place is a gem for getting your phone fix! I also highly recommend them over IGSM in Bellevue. IGSM was the place I went to the first time it cracked and it took longer to fix and they're also less professional + more expensive.

This is THE GO TO place to fix any of your electronics that you may have dropped in water or…read moreotherwise damaged. My family and I stumbled upon this place like five years ago . Before finding Jet City, we would've had to fix our computers or our phones at our workplace with IT professionals or going to places like geek squad. I'm so grateful that we now have some kind of assistance that is so smart and so fair in pricing . Everything they say you can assume is correct. These guys are so fair , straight- forward and so smart . They're always concerned with your bottom line , efficacy and saving you as much money as they can! I guarantee you that they will never overcharge you or upsell you . They always speak the truth and they fix your stuff in record time! my whole family and I will keep coming here for every "oh sxxx" moment with our computer or phone issues !'The guys working are so kind, extremely professional and overly polite . It's amazing . My senior mom come here every couple of months frazzled and they solve her computer problems -sometimes not even charging her for their services! I can't say enough good things about this team of miracle workers. if you've lost data because you can't find a file that you need, system corruption or any other reason , you've should really go here first and save yourself a lot of of time and headache cause these guys know what they're doing . I'm so grateful that they've been helping our family for at least five years with all of our various electronic problems -from the smallest to the largest, and at record time for really unbelievably fair prices! I don't know anything like this in Seattle. I'm totally amazed that they're still here and they're still charging low prices. It's amazing. If you have a problem with your electronics of any kind, don't second-guess it ! Instead, Calm down ...drive over to Jet city device repair as soon as possible. They will calm your nerves and solve your problems for very little money and you will save yourself a lot of time ,energy and annoyance

Apple Bellevue Square - computers - Updated June 2026

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