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    Apple Perimeter

    2.8 (219 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 months ago

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    Apple is hot
    Frederick D.

    A bit of a wait to get my Belkin replacement glass applied. 10 minutes to do something I'd normally take care of myself, but when Apple applied the glass to my iPhone 14 it lasted 11 months, so why not. I also replaced my case and my 14 pro max felt like a brand new phone. Last week I purchased the new iPhone 15max pro for my wife as a Christmas gift, and although it took nearly 2 hours get through the entire transfer, what else did we have to do on a Friday night. The wify was super happy, and that's always a win. Perusing around store and I was very tempted to buy a pair of the headphones for long flights across the continent.

    Apple products

    Great nice popular Apple Store inside perimeter mall in Atlanta plus they have nice Apple products as well they got Apple section here as well plus this place is always busy to

    Ebony M.

    It's just as crowded as it's always been but organized. The store is appointments only currently. When you check in you're asked to sit at a specific table to wait for your Genius. Apple Stores have always had a clean, minimal setup so staying organized and clean during Covid hasn't been an issue. Masks are not required, but Geniuses wipe down their area after helping a customer and there's sanitizer at each table. You're asked to use a wipe before trying on headphones. I tried the AirPods Max and the noise cancellation is amazing. iMacs now come with the Magic Mouse and Magic keyboard (sans numeric keypad). The 21.5" and 27" models are silver. The 24" model is available in seven colors that still don't include black. As half of my wardrobe is white I'm unbothered but I have friends who like black, and I feel this creates an intentional distinction between Apple and Andy products. iPhone 12s come with a lightening cable, but the other end plugs into a USB-C brick, which is not included because surely you'll buy a MagSafe charger. The cases on display are all single-piece units that you snap your phone into. There's rubber, silicone, matte, glossy, plain, color blocked, floral, MagSafe cases, and more. There's also a leather MagSafe wallet attachment in 5 colors. There are wooden stools at the presentation table and Genius Bar tables, as well as lower wooden seats in a single open space.

    Fiona T.

    Shame on you Apple Perimeter... literally the worst experience ever, 10/10 do not recommend. If it weren't for Nadine, Taylor and the sweet girl at the front (never caught her name) but I've checked in with her twice now, shoulder length hair with glasses, I would literally rate this place in the negatives if possible. I own all Apple devices, but this was my first time needing a device serviced, in this case, my semi-new Apple AirPods Max. Three months into using them, I started experiencing what I personally believe to be a glitch. My right ear would make a sort of white noise. Audio played fine, but there was a fuzzy, static noise that would play in the back of audio during EVERY use. I googled the concern and found that many other AirPods Max owners were experiencing the same thing. With my AirPods being 3 months old, they were still in very new condition so the issue concerned me. I brought my headphones to send to repair on Dec 21st. Nadine helped me in jotting down the deets of my headphones and explained to me what's to come next. I arrived to pick them up a week and some change later on 12/30 and upon unboxing them, they not only came back with damage (scratch on the right cup that was NOT there before) but the problem persisted. When I communicated my concern over the scratch, the rep at the time told me I needed to contact Apple tech, all while Apple tech is telling me my concerns need to be taken up with Apple Perimeter. Go figure right? This is where I lost it...I called tech that weekend and was transferred to a Michael from repairs at Perimeter. Michael communicated to me that "the repair team basically constructed the AirPods so if they are saying nothing is wrong, then nothing is wrong with them." Then he LIES and says, "ahhh this is sticky Fiona bc the person who took your headphones in wrote down that your headphones were scratched upon coming in." So of course, I asked him where? I also had a personal copy of the typed up diagnosis and nowhere did it list any scratch. This was CONFIRMED upon bringing my headphones in a second time. Also may I reiterate, my AirPods are literally new. On 1/12, Taylor was exceptional at helping me get my concern to the repairs team (again) requesting a replacement be sent back. He jotted down every single detail, took photos of the scratch and made sure communication was transparent this time around. The next week, my headphones were back and the right ear and band were replaced. THIS time when unboxed, an orange what looks like fingerprint smack center of the brand new headband. At this point, I cannot believe it bc are you f'ing kidding me APPLE?!!! Is there no regard for the money spent here? Any regard for my $600 headphones? Nadine assisted with a alcohol wipe that got it out, but the carelessness at this location is mind blowing. Luckily, the issue seems to be resolved now but God I hope I never have to leave my pricey gadgets in their hands ever again. The service was disgusting from start to finish.

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    2 months ago

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    1 year ago

    Always great service friendly staff very helpful The staff is very knowledgeable and eager to help

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    9 months ago

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    3 years ago

    Long wait times, but service was friendly and excellent. A good experience overall and worth the wait!

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    Page 1 of 6

    Apple Perimeter Reviews in Other Languages

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    Location inside the mall?

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    Review Highlights - Apple Perimeter

    Had to go in for a 'Genius Bar' appointment for some technical difficultie

    Mentioned in 4 reviews

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    T-Mobile

    T-Mobile

    4.3
    (7 reviews)
    3.1 mi
    Virtual estimates
    Shipping

    Service overall wasn't my best experience, I'll chalk it up to it being a new iPhone drop. I called…read moreto ask if the the iPhone 17 in blue was in stock. Advised the person I spoke to I tried to purchase phone online for pick up, she said I would need to come to the store. I get to the store, and stated I just spoke with someone in regard to the phone for purchase. A young lady I take it was Maria, said I never called, she then goes as far as to saying she is the only one who answers the phone so she would know. After showing proof that I did call using my last call on my log it then became she doesn't remember speaking to me. IMO honest mistake, then while finally getting assistance with getting the phone, Maria asked the agent who was helping me to continue with another customer. My issue arises when the young lady who asked for me to be passed on to her was busy working with the lady she swapped with the agent for me. I came on my lunch break and my time was very limited, and she seemed more interested in helping the lady she swapped me for. It almost felt like she didn't want to assist me. I was very polite and cordial after about 20 minutes of this before I decided that I can take my business elsewhere. Calling me friend was not lightening up the tension and she tried but then would go right back to the other customer who was working with an agent already... it became very frustrating and clear she didn't want to assist me. She was overly assertive with not trying to help me or assist me, tried to say my phone wasn't eligible for upgrade/ trade in, after agent I was working with said it was. Then she took my phone in the back saying it does pass eligibility for trade in. Then looking for reason not to give me a trade in lol lol it was almost comical. I wish we as ppl can just be loving and helpful to eachother, but respectful also. I didn't feel respected or necessary so I felt neither was my money, so I left the store with my old phone and will upgrade elsewhere. Just have to be better.. I wish I could give a better rating just my treatment in my opinion wasn't great at all!!!

    Great and very helpful staff. Went in and they changed my screen protector out very quick and…read moreprofessionally. Would recommend this store to everyone.

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    T-Mobile
    T-Mobile
    T-Mobile

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    T-Mobile Experience Store

    T-Mobile Experience Store

    3.2
    (10 reviews)
    0.4 mi

    We were in the store this past weekend helping an elderly relative of ours and the service from…read moreKay-Jay was outstanding. She was so patient and kind. It took almost 3 hours to move service from another provider, set up the account with all the details provided step by step to our cousin. I don't normally write reviews, but this location with Kay Jay, knew their information. She was central to us having a good experience with someone that is not savvy about phones and how they operate.

    When the grown children huddle together to overthrow the Matriarch's phone, I end up here. With any…read moreof my previous reviews regarding new/upgrading phones, I get a little hesitant. I'm all for progressing technologies. However, as long as I can make/answer calls & snap a clear picture I'm good. That's not good enough for the Tribe, so hello T-Mobile. Many thanks to the super awesome & helpful Shanteneque "Shan" for her patience while walking me through the process & prices for the upgrade. I hope the universe knows there is no such thing as a "free" upgrade. Yet, Shan was really cool even with my AARP moments when I needed re-clarification...a few times over. So here's to upgrading. I tried to get the same phone (newer Generation) yet my Daughter said "No Ma'am, you can handle a bigger/newer phone." Well, Mini Ma'am, you pay for it & I'll take a mini iPad as well". Top-notch service as the employees exude friendly/helpful teamwork in assisting the customers. & this is regardless of who's assisting whom. Starry shout out to the Manager serving as the Greeter & making sure everyone is welcomed & taking care of. I'll be back tomorrow to pick up my new iPhone.

    Photos
    T-Mobile Experience Store
    T-Mobile Experience Store
    T-Mobile Experience Store

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    Apple Perimeter - computers - Updated June 2026

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