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    Apple University Village

    2.7 (637 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 3 weeks ago

    Apple University Village Photos

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    Photo of Tanis L.
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    6 months ago

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    1 year ago

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    Photo of Lisa L.
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    6 months ago

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    4 months ago

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    1 year ago

    Great help and easy to find I will be back soon. Next time I will bring family. Found what I need.

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    1 year ago

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    Photo of Hilary W.
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    9 months ago

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    2 years ago

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    2 years ago

    One of the nicest Apple Store locations I've visited. Beautiful space and well worth stopping in to explore!

    Helpful 0
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    6 months ago

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    Photo of Les M.
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    2 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    Photo of Wai L.
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    7 years ago

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    3 years ago

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    5 years ago

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    Photo of Glan T.
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    2 years ago

    Lots of Apple Watch straps on display, practically none in boxes for purchase. Lots of stuff hanging around doing nothing.

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    Photo of Red J.
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    5 years ago

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    4 years ago

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    2 years ago

    Awful. Don't go here if you want good service. None of the employees knows what they're doing

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    Photo of Joseph L.
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    5 years ago

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    4 years ago

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    Page 1 of 16

    Apple University Village Reviews in Other Languages

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    Review Highlights - Apple University Village

    Bike helmet that has turn signals operated by remote on the handle bars or by your Apple Watch when you make hand signals.

    Mentioned in 12 reviews

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    Verify this business for free

    People searched for Computers 1,360 times last month within 15 miles of this business.

    Verify this business

    Progressive Tech - Relieved...now back to work.

    Progressive Tech

    (194 reviews)

    Roosevelt

    Great customer service. Helpful and honest advice. Friendly folks who were perfectly willing to…read moretalk options or make recommendations. For what I got, very reasonable pricing. A little over a week ago, my cat decided to water test my laptop. Long story short, a glass of water spilled into (!) my laptop. The laptop sat immersed in this pool of water for nearly 20 hours. Everything was complete toast. Although most of my files are in the cloud, especially the most important ones, I decided there might be the occasional file or folder that I might not notice tomorrow or even a year from now. I decided it would be best to retrieve the contents of the drive on the laptop for peace of mind. I left the laptop with them to do an assessment first. That assessment was ~$80. After their assessment, they indicated that the contents of the drive were retrievable and gave me an estimate of $400 to retrieve the contents of the drive (the $80 would apply to that figure). I decided it was worth the cost, if for nothing more than that elusive peace of mind. I also needed a drive to put the contents on (or provide my own). Since I didn't have one, and didn't want to bother with purchasing a 3rd party drive, they charged me $140 for a Toshiba Portable Storage device. So, for about $600 (w/ tax) I got everything off the lost drive. Was it worth it? Without a doubt. Would I go back? Hell yeah.

    Martin's response to my review is further evidence of the behavior I previously noted. He is…read moreobfuscating and attempting to be misleading. My comments had nothing to do with not being able to answer every call (they did answer mine) or not being able to accept my service request. My point was, and continues to be, that whoever answered my call was intentionally unhelpful. Martin knows exactly who Rain City is, and knew who I was looking for. When they first split off the retail business, they were going to keep the Progressive Tech name. Then, due to some issues between them, they had to change to Rain City. Martin apparently still harbors a grudge, hence he refuses to refer any retail business to them. An honest answer would have been, "Yes, the people who used to handle retail repairs here did start a new business on Lake City Way, you're looking for Rain City Tech." An honest response to my review would have been "Sorry we played dumb and pretended not to know what you were asking, we should have just given you Rain City's new name."

    One Hour Device Repair - Redmond

    One Hour Device Repair - Redmond

    (278 reviews)

    Top-notch service! Fast turnaround, reasonable rates, and friendly staff. My phone works perfectly…read morenow. Definite 5 stars!

    BEWARE: This place DAMAGED my phone would give negative stars if I could! This is costing me…read morehundreds to resolve. January 10th my phone screen broke and got my screen replaced for about 330. Fine at first BUT a week in I started to experience problems: 1. Camera condensation on both lenses-- my phone was not near any water at work and there was fogging in my camera from the inside. Over time internal corrosion as a result and my phone wouldn't turn on. I NEVER had this issue PRIOR to this repair so WHY are you blaming the customer? 2. Flickering screen-- LCD problem. TELL ME why am I having this already after a recent screen replacement? Paid $50 and took it to a repair shop in Auburn after my phone won't turn on and they said whoever fixed your phone did a CHEAP job and they should do customer service recovery because 1. It wasn't sealed properly and a cheap adhesive was used. and 2. Cheap quality LCD used during replacement. While they offered 250 to repair they thought it'd be more cost efficient for me to pursue service recovery with the original shop. Their customer service was LAUGHABLE: only fix the screen for 209! I rather pay more and get it done at a place that was more honest and less shady! Better yet maybe just get a used phone because the cost is almost as much as my repair.The auburn location even offered a better price if I did choose to pursue them too. HORRIBLE repair and AWFUL customer service!

    Apple University Village - computers - Updated September 2026

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