I have been to my fair share of Applebee's and we come here quite often. The service here is amazingly slow....on multiple times. Literally you can walk in and there's barely anybody in the restaurant and it will take 30-40 mins for your meal To show up. I only come here because my littlest loves this place, he just loves eating kraft Mac and cheese at a sit down restaurant-- my wife and I ordered salads this time around. We like the oriental chicken salad as it is one of the few things not deep fried and buried in a butter sauce. Behold the photo- as typical for Applebee's quality the lettuce was wilted. I even complained to the server and she did/offered nothing- fine, I guess they know their food is crap too. We ordered mozzarella sticks also-- 9 dollars. 9 dollars for freaking 5-6 mozzarella cheese sticks... just even thinking about it again pisses me off. Seriously- just close. Your food is awful, overpriced, the kitchen is slow, and the servers don't give a crap. You can get better quality from McDonalds next door. I'm looking forward to better options soon opening on 380, this place is an anchor and another good example of why the Applebee's franchise won't survive long. read more

Applebee's Grill + Bar - American Near Me - Little Elm, Texas

Keina is such a wonderful waitress! she's super friendly and very personable. Our order always comes out on time with everything included. If you visit this location and Keina isn't your waitress, you're definitely missing out! read more

Poor service, very slow waiter. Manager no help. I don't recommend eating here due to bad experience

the bartender was rude and made us feel very uncomfortable won't be going back again. He had no type of customer service skills and tried to over charge me read more

Came alone. Was seated promptly and waited on. Everything came out fast and they even made the drink to my liking. Waiter was checking on me throughout to make sure I had what I needed. read more

They were out of not one but two items. It would have been helpful to mention that prior to me looking at the menu. The drinks weren't good. I normally don't order drinks if it's not in a bottle. I was quickly reminded why. Other customers were complaining about other stuff too which I could hear pretty clearly. Short staffed. I went on a Sunday afternoon after church. Really disappointed. The servers were nice. read more

This location is okay. It's usually semi clean with semi clean bathrooms. The bar area is a lot smaller than normal. You are seated and given drinks quickly which is a plus. Overall, it's your typical Applebee's, yes for drinks no for food. read more

the service was ok. i ordered a drink and it came at the time when i was heading out. my food was great but my grand father is allergic to mushrooms n asked for mine on his chicken but there was still sm on there. table was still greasy/dirty. read more

I didn't think the food was good quality. I was charged for salad dressing extra. When my salad was not prepared correctly.

Got cut off after 1 drink with friends. Horrible service as well, take your business else where.

Ordered a bacon cheeseburger and got no bacon. How does that happen? It was a simple order with 2 burgers and both were supposed to have bacon. read more

They said they didn't have any silverware or a way to make a wait list for the ~30 min line they had because they didn't have anyone to clean tables. It's a shit show and they know it and don't seem to care about fixing it. read more

I wish I could give them 0 stars. I attempted to place an order online and received an error message. I called to place an order and their phone ordering also did not work. I called 8 times to try to talk to someone, anyone who worked there. I finally drove to the restaurant to order in person. When I arrived, I waited 5 minutes for someone to come to the front. I explained what happened and was told that "as you can see, we are a little busy". He then told me I could walk to the back and order with the manager. The manager didn't even acknowledge my presence for several minutes. He finally asked why I was in the back. I explained what happened to him as well. He told me that I didn't call the restaurant. I showed him my phone where I had literally called 8 times! He said "well maybe you did but it didn't ring here". I asked if I could order with him. He sighed (yes, he actually audibly sighed!) and said yes. I was so out out with entire experience that I just said "never mind" and walked away. I heard him say "ok then" as I walked out the door. What in the world is happening there?? Are they making so much money that they don't need mine? Are they so busy that they really cannot handle orders coming in? And the attitude of everyone I encountered there was beyond ridiculous for the food service industry. DO NOT WASTE YOUR TIME WITH THIS NONSENSE! read more

Do not recommend, this would have to be a LAST resort. I've had bad experiences with Crapplebees in the past, such as FOOD POISONING, undercooked chicken, old brown lettuce, and less than desirable flavors. Decided to give it another but final chance, only to leave disappointment once again. Food was greasy, hurt my stomach, gave me explosive diarrhea, service was slow. Even when I opted for a classic cheeseburger since I was skeptical and it was the safest option. The ambiance was like everybody knew they were gonna shit themselves but still ate the food, some of the customers yet to know what they'd be dealing with. Overall, i give it a 2/5 since at least i didn't get food poisoning this time (though i did have to make multiple bathroom trips before even leaving the restaurant), and the waiter was nice and tried his best. Please beware and listen to the reviews! read more

Stopped in for a late bite after a long day of car shopping since they are open late. The grilled chicken house salad was very good, and the ingredients were all fresh. My husband had the maple glazed salmon that was fantastic! The service was very quick and friendly. read more

Applebee's Grill + Bar - House salad with grilled chicken - American Near Me - Little Elm, Texas

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When to pick up an order and when I open it back home, there was not what I order. I've order chicken tender bundle and the bag didn't have the chicken tender, just the mozzarella cheese and two onion soup. I've came back and I complain they only said the guy forgot to give the other bag. By the time, I was back home the food was cold. Beside that the food was not that great. I used to like applebee but they have downgrade their food quality to a lot and it seems the services too read more

It's a good restaurant but it's a hit or miss sometimes. The service is pretty good. Would recommend.

Open until 2am...that is what it says on there website. I arrived around 12:30am and there was a sign on the door saying they close at 11:30pm. Drove 25 minutes to see a sign on the door read more

Our waiter Kevin was awesome. Provided us with incredible service and ensured that our order came Out perfectly. Best experience that I've had at this location by far--keep it up! read more

Terrible customer service! Ordered an appetizer and it took 30 minutes to finally come out. Our waiter was overwhelmed and only came to take our order and collect the money. I will not be returning. read more

We are regulars at this location. But tonight, Valentines Day, was a little different. There was a wait which was different. But it was minimal. They said 15-20 minutes and I think we waiting 5. They are short staffed and obviously busy. But they are still happy and smiling and helpful. The manager is even up and helping seat people and clear tables. I've been in upper management for restaurants for some time now, and it's refreshing to see what I'm seeing tonight. I wish all of my stores worked as well as here! read more

I used to enjoy Applebee's. There was one dish that I like that is normally made with mushrooms and they would make it without. Tonight they told me they can't make it without mushrooms. My experience is they can, it's just the kitchen is too lazy to do it. Last time I will visit his restaurant. It had been he at when it first opened but has slipped worse and worse over the years. read more

Applebees is your classic neighborhood bar. Sometimes you come in and the same folks are there for the nightly happy hour which is my fave by the way. It's not crowded and you walk right in an get serviced. Will always be my favorite nightly go to spot. read more

It's hit or miss at this location. Last time was horrible. It was obvious that the cook decided to call in sick because my medium rare steak was very well overdone. When I rejected it they told me that was the last one of the larger steaks so they gave me 2 of the smaller steaks. All of my friends were done eating by the time my meal arrived. One off my friends ordered a Philly Cheese Steak sandwich and it came with BBQ sauce on it, and the "beer cheese" fries had no cheese at all because they were out of it. We arrived at 7PM, too early to be out of anything. After speaking with management they did comp both mine and my friends meal. I have had other good experiences at this location, which is why I gave them 3 stars. I will probably return for another try because I do like Applebee's menu. I thought we'd give them another try. Never again. We were seated and waited 15 minutes while the waitstaff was conversing with each other in the kitchen area. No one came out to even ask if we wanted a drink. They were not busy, in fact there were only a few couples / small groups. We just up and left I love other Applebee's but this one in Little Elm will not see me again. read more

I'm a pretty laid back and easy to please kind of guy, but when an entire restaurant proves to be completely unable to perform the basic functions of a restaurant, I am obligated to leave a review. First, when we walk up to Applebee's we are discussing what a nice evening it is and how we should sit on the patio. Then we see two people outside smoking cigarettes and it smells awful. Next up, a dude sitting on the front bench next to the door smoking. Whatever, we'll just eat inside. Then, we order our food and drinks. It takes 15 minutes to get my margarita (the place is half empty, it's 7:45 pm) and 30 minutes to get our food. Again, a little long but whatever. When our food arrives the sides are completely incorrect. Not like they switched the sides between my wife and I, but completely random sides. We tell the waitress (not our waiter) who brought the food what our sides were supposed to be. She politely says she will get everything fixed. Our waiter then brings the "corrected" order which is still incorrect. At this point I'm just hungry so I'll take what I can get. Also, before our entrees get there I ordered another margarita. I reminded the waiter when he brought back the food. After receiving our food the waiter was nowhere to be found for the next 15-20 minutes. We've finished eating and I've still got no margarita. I ask the waiter to just make sure I don't get charged for marg #2 and to please bring the check. When I get the check, I see that I've been charged for a game that we didn't play at our table. At this point I'm done. I'd rather pay for the game than deal with another issue. I pay for the stupid game, tip the waiter well because I've been there, but holy shit, this was the absolute worst. All I wanted was the food I ordered and 2-3 margaritas. However in an hour and 15 minutes all I got was half of what I ordered and one margarita. The cherry on top, paying for a game I didn't play. read more

Omg this place is a dumpster fire! What a mess! Their stupid table collapsed on my 8 month pregnant daughter and they didn't even try to help get it off her or fix it after the fact. When we complained they acted put out and the assistant manager told me to shut up. When I called corporate twice, they never returned my call. I hope they all lose their jobs. The worst experience ever. They Are awful. read more

We typically do take out/to go from this location. We go here since it is close to our house and the restaurant selection in the area is pretty limited. Over the years, we've ordered many steaks here and more than half were cooked wrong, generally much, much more rare than what we ordered. i.e. we order medium well but get medium rare or even rare. We've also had a variety of other minor issues that have persisted over the years. I recommend checking your order before you leave to make sure it is correct. read more

Closes early for "Maintenance". Better call first to see if this location is open for business.

One star b/c there is not an option for negative stars. My 2 kids had just finished eating at a table. I came to join them w/3 more ppl. We moved to the bar. We brought the left over food to the bar w/us to take home. OMAR the bartender threw away one of our food items. Spinach dip w/salsa. Honest mistake, wasn't upset. Asked him to kindly replace it. He said with the sass of a thousand 3 yr olds at their first dance recital, NO! I refuse to wait on you goodbye! Then carried on berating me with the best one sided argument I have ever seen. The manager now came over and as I started to explain, OMAR decided to over talk me as if he in a debate over a senate seat. When he was done I started again to explain... the manager kindly apologized and offered to replace our food. Omar overheard and that set him on fire. He stormed passed us into the kitchen again calling me names and pushing his unwarranted position. Now I'm pissed. Stated as such to the manager. I said to him I couldn't believe that he was accepting of that behavior having witnessed it for himself. If I were him, I would have sent Omar packing and he should bartend for the rest of the night. I'm guessing he wasn't TABC certified but I would have risked the fine. Steer clear at least when Omar is behind the bar. read more

This place gets the order wrong every time. We have given them so many chances because we live just down the street but no more. They can't even remember to put all of the ingredients in their signature dishes. read more

Good luck! Terrible service. Unorganized. Rude. After finally sitting server never came by. Tried to order to go still couldn't get a response. We love Applebee's. This location is a shame. read more

This is probably the worst place i have ever been to.Went there for dinner with my family On Sunday 28th April,2019(Date mentioned so that they know when)We sat down and a girl came with menu,she just rudely dropped the menu and the napkin rolls with cutleries on the table.We than ordered our drinks two lemonade and a kiwi icetea.I called the girl and asked her why is the ice tea bitter,Her reply"This how ice tea is here,i cant do anything"I asked another server to give me the bill and we left.I met my family after a long time and wanted a family evening.They spoiled my whole evening.Rude staffs alert!!!!! read more

Worst Applebee's ever. I didn't think I could say that. I've been to some crappy ones. Understaffed, food was not spectacular, it sucked! Considering the location, I definitely expected something better than that crap. read more

The waitstaff is just awful; not that they were rude, just unnecessary comments and behavior. The food is comparable to Chili's. The music gets REALLY loud after midnight. Like, I couldn't even hear the person next to me talk. Open till 2 AM, but shady af. Noope. read more

I went back again yesterday to give them another try (I just don't learn I guess). I took my two year old daughter. She got the grilled cheese and steam broccoli. The grilled cheese was fine (that's impossible to screw up) but the broccoli appeared to have been flash blanched then microwaved. It had a nice green color but was basically raw. My daughter couldn't chew it...even I had a hard time. I also ordered the fried green beans...not a good idea...the blandest tempura coating I'd ever tasted...dipping sauces were thin and watered down...nothing like the green beans at Friday's and Marie Callendars. I also ordered the soft pretzel sticks and queso. The sticks were OK...but the queso was completely watered down. I also ordered the napa chicken...was also very flavorless...chicken was cooked fairly well but was completely bland. The mushrooms were fine...and the zucchini completely undercooked. All in all, I'm not planning to visit another Applebee's anytime soon. There are so many other places that offer more flavor and better value. Don't waste your time unless you have low expectations. read more

We walked in the door and a waiter ran up, grabbed a menu, gave it to another customer sitting down and then found a seat herself and chat it up with a customer. After a couple of minutes another waiter comes from the back running again and sat us. read more

Applebee's Grill + Bar - Outside - American Near Me - Little Elm, Texas

Terrible service. The host is incredibly rude. They refuse to turn the ac in the waiting area on and when asked if they could prop the door open at least was told "everyone is too busy". I would have proped the door open myself if they would have just brought a thing to me to do it. I have two small children waiting with me and they said the wait was 10-15 mins. Thats fine although there were hardly any patrons and a large section of seating was shut off. We weren't seated until after 50 mins and again, they were not even that busy. I've worked in food service before, I understand its stressful. This was not rush hour, happy hour or prime time on a friday or Saturday. The parking lot was not super full. I understand they had 2 waiters and a bartender on staff but man I've never seen a place run worse. While we were being sat I overheard another girl complain about being double charged on her bil Not sure where the malfunction is but perhaps the scheduling should be more effective. Our waitress was very nice. The host however was rude and obviously overwhelmed despite how little he was actually doing to help the couple of waiters on staff. read more

Normally a good place for dinner however tonight was terrible and we didn't even eat. Walked in to multiple dirty tables. Stood at the bar for 3 to 5 minutes with no bartender in sight. When she finally showed up still didn't recognize us or other patrons. After seeing another patron complain to the manager about service we decided to walk out. Hopefully things improve since I do like Applebee's. read more

Once again we try this place and again it lives up to its poor reputation. We are greeted as we enter the place and are quickly seated in the bar area with 3 kids. The floor is so sticky that you can't even pick your feet up off the floor. They moved a table over to make room for us and under the table there was all kinds of trash. I go to the bathroom and the floors are sticky all the way to the bathroom and into the kitchen area which you have to go through to get to the bathroom from the bar area. The bathroom counters and floors are filthy, and trash flowing out of the trash can. (Pictures attached). So we get our appetizers after 15 minutes which isn't real bad, but then our food comes out literally two minutes afterwards. Of course they messed up one of the 5 orders. Upon asking the waitress what happened she she doesn't know. The kitchen staff doesn't speak much English! Poor excuse! The food was very good this time! Come on Applebee's you can do better than this!!! read more

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I was already skeptical because of the low ranking, but decided to give it a try. The service was the worst. As we hardly ever saw our waiter. I ordered an appetizer and waited for him to come back and take our order. I had to go up to him at the bar because he didn't come back to the table. Order pizza for my son and it looked like one of those $1 pizza from WalMart and my appetizer was cold when it finally came 30 minutes after ordering it. Should have stuck with Chili's. read more