Our waitress shakinah was really good this time not like our last waitress she payed attention to what we waited she came to our table to ask are we ok she was very nice and respectful read more

Absolutely horrible! Service, food, management, all of it! The only thing that was good, was the blondie dessert, but can't really mess it up since they aren't the ones making it, even though they did barely put any ice cream on it... read more

So my husband and I frequently go for Bourbon Street chicken and shrimp, it's on the 2/$25 menu, this time the bill came and they charged us $36, in teeny tiny print on their new menu it says $5.50 up charge per meal, there is no more 2/$25, everything has an up charge now , the ribs are $10. Up charge, sirloin is $8, so what's the point of 2/$25? This is deceptive! The manager told us it's on the menu, oh well read more

The restaurant had 4 tables with clients and two clients at the bar around 2 PM. There was more staff than customers. We walked in and there was no one at the hostess table. We waited 5 minutes for someone to seat us. We sat down and waitress came by to take our order. We told her we were still looking at the menu and ordered water and a soda pop which came 15 minutes later. We ordered a chicken sandwich and a caesar salad (with chicken) 1 - NEW Spicy Honey Mustard Chicken Sandwich $13.99 Crispy, hand-breaded chicken breast topped with two strips of Applewood-smoked bacon on a Brioche bun with shredded lettuce, tomato, pickles and spicy honey mustard for the perfect amount of heat. Served with classic fries. 2 - Grilled Chicken Caesar Salad $12.99 Crisp romaine tossed in garlic Caesar dressing topped with grilled chicken, croutons and shaved Parmesan. Served with a golden brown signature breadstick brushed with buttery garlic and parsley. The chicken sandwich came without the honey mustard. We asked for the honey mustard 3 times. It did come and waitress told us she was just a server. The chicken was cold when the honey mustard was brought out to the table. The grilled chicken salad was OK. The dressing was bottle dressing with so so flavoring. The waitress did not smile and appeared not to be a happy person. The restaurant was dirty. Menus were dirty and full of food. Service was very slow and not recommended for a quick lunch. read more

40 minute wait for food extremely extremely stressed and tired staff our waiter was also the bartender and of the restaurant was not very comforting. Music was way too loud the food I had riblets it wasgood. The french fries were horrible. They came out limpy so I had to send them back when they came out the second time they were fine, but I think they need more staff in this restaurant. ambience of the restaurant was not very comfortable. read more

Applebee's Grill + Bar - Empty Applebees - Sports Bars Near Me - Merrillville, Indiana

I will not give 1 star. Kitchen manager was very rude when informed them of hair in the food...

Service was horrible, and honestly a pretty dirty establishment. Food was okay, but when I revived my sandwich the bread was extremely stale. I told the server and I kid you not she came back with a plain bun so I could reconstruct the sandwich myself. Is that normal? I normally enjoy Applebees and will continue to go but this location is ridiculous and the overall 2 star review on Yelp clears that. read more

Lies about being closed at 9:40. It's says open until midnight. They just want to go home early and not do their job.

Lesson of the day: smile! It's free! And helps getting tips. I don't write reviews ever but this place deserves a 0/5 star. Walked in and was told it would be a five minute wait. Mind you it was pretty empty. But it's 5 minute, no biggy. I have no issue waiting, but also the service gets a 0/5. Nobody smiled at me. Every server had an absolutely blank expression on their face and was totally not fit for customer service. Get out of the food industry if you can't provide service. There was 0 emotion in there voice. 0 showmanship. 0 energy. Steer clear of this location. Service was atrocious. Saw the manager and same thing. No smile, no kindness! Does not belong in the industry. So much more I could say if your reading further: no silverware at table. They forgot my breadstick. And I can't express it enough, SMILE! read more

My food was pretty good, the fries were greasy but overall the meal was fine. The service we received from our server though was unacceptable and extremely rude. He didn't have manners when it came to saying "Thank you" and asking if we needed anything else, he just stood over us until someone spoke. Also as we asked for things we needed he slowly walked away in a "are you done?" way. Applebees has changed so much over the years & that is very unfortunate for their business. read more

Applebees was accommodating as I needed to sit up high due to health issue. The food was excellent...tasty and the right temperature. However, our server was NOT the nicest...she made us wait a long time before returning to refill drinks and to pay our bill. Also, she made smart comments which was NOT acceptable. read more

We sat at our table for 20 minutes and did not even get drinks... we could see the bartender going through her purse while all her coworkers were apparently getting slammed. I've worked in a few restaurants and I am absolutely flabbergasted at the poor service and lack of team work. I will definitely not be wasting any more lunch hours at this Applebees. read more

Was probably there for about 15 minutes waiting to be seated. 5 different employees told us they would be right with us. After the third employee told us that, I knew the place was bad news. Friendly staff but no good service. read more

very poor service, very slow, smelled like dope, havent got my food as i write this, 10 servers and nada done OR DRINK!!

We arrived at 4 p.m. today, Friday, 1/17/25. There were a few cars parked, but didn't seem overly crowded. Upon entering we found 2 other couples waiting to be tabled, so it became apparent that there was not enough staff available. The young lady at the welcoming podium was very friendly, courteous, and even felt sorry for us in the end. Explanation follows. She told us that an additional server was to be on the way, and that we would have a 5 to 10 minute wait. To be absolutely clear, I saw plenty of servers, a couple did not appear to be very busy. While we were waiting, another younger couple came in with 4 children, perhaps ages, 4 to 8. Two seemed like they could have been twins. After 20 minutes, I was ready to leave, but my dear wife wanted to give them more time. During that time an African American male server walked toward us and the young white couple with 4 children. Getting closer, after looking, he turned around, looked at the lady greeter, shook his head no, and walked back into the break room. I was upset!!! The lady at the welcoming podium quickly walked away and didn't return for about 15 minutes. I waited 5 more minutes after she returned. We decided to leave after waiting 40 minutes. The good thing is maybe we did that young couple a favor and they may have gotten seated earlier due to our leaving. Question for anyone reading this: Why do you think that black server didn't want to seat us? We are both in our 70s, white, and me being an army/navy vet during Viet Nam and after, with a cap. The other younger family, white with the 4 small children. Perhaps he saw neither of us would have had a tab of $60 or more. We turned down a large high table near the bar (21 or over listed.) 20 minutes earlier. We weren't going to order alcohol at 4 p.m. anyway. Because of our ages, we waited for a booth. {By the way, there were booths open, with one or two servers standing around.} The younger couple said no to the offer of a table in the bar area also So, we left after waiting 40 minutes. The young black girl at the podium said "I'm sorry for this" as we walked out. Don't do them a favor to go there. Applebees needs to shake things up first. read more

Service was fabulous. The food was very good and hot when we got it. The pour of the drinks was fair. We will return. read more

Applebee's Grill + Bar - All you can eat shrimp with Asian sauce - Sports Bars Near Me - Merrillville, Indiana

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Great service and good food! Our food was hot and fresh! Shout out to Jasmine, Isabel & Jeremiah! Thank you

I made an account just to say how terrible this Applebees is. Currently been sitting here for 60 minutes and I would be left already if I had a choice but my girlfriends mom is really wanting to eat here for some reason. There should be no reason that the service is this slow considering half the restaurant is empty but I digress. Again, NEVER go here they need to close this down immediately read more

Literally the worst service of any restaurant I've ever been to. Took 40 minutes after sitting down to get our waters for the table. While waiting, I went to the women's restroom which was covered in urine and feces. We left and will never be back. read more

Went on Fathers Day and soon as we got in the door they tell us it a hour and a half wait for food, but we tried to make a reservation the service was so terrible the manager was the cook they had one server one waiter and the waiter decided to put everybody's food on one ticket and messed it up charging us double and for stuff we didn't order he kept bringing out the wrong food and that was one experience I would never do again!!! I had just been in there a few days ago and the bartender had to take orders and waited on me and a friend and even though things were round on her she did an excellent job!!! read more

Never again, what a rude server, attitude to the max, took forever to get water, no suggestion of an appetizer, had to ask about house salad and she still brought the wrong dressing, food was ok, but potatoes had lots of garlic, and our server never checked to see if we needed anything there was only one other customer in the place, their server suggested soup and asked later if they wanted dessert, I have waited tables for over 20 years and always made good money, can't keep a restaurant running with people who don't care about making it appealing to eat at that establishment read more

The restaurant had no more than 20 customers, and service was very very slow. I was taking one of my granddaughter's and her daughter out to eat. I drove from Chicago to Gary, Indiana to pick them up then to Merrillville, Indiana to AppleBee. I ordered the Oriental Chicken Salad with a Pepsi/Coke and no ice. When my meal arrive to my table it looked messy, for me the portions of the salad ingredients were off, had too many almonds and noodles, chicken was chop or cut into small pieces, I've had this salad many times it's my go to meal at Applebees, on top of that there was no dressing in or with my salad. I had to ask the server for dressing to which she stated that it had dressing. I stirred and lifted up the salad with my fork to try and show her that there wasn't dressing, to which she asked me how many I needed and that there would be an extra charge! I wanted to leave... we decided to stay. Salad was not tasty at all... this was totally a mistake, not doing them again. Granddaughter's meal wasn't seasoned, great-granddaughter got sick after her meal, she felt like she had to throw-up. Totally disappointed in Applebee's food and service... on top of the server constantly telling us of the extra charges dressings. Restaurant looked pleasant enough when you walk in, but seats should have been cleaner and bathroom needed to be tidy up. I tipped, even thought I truly didn't want to! I know that everyone is still having a hard time financially, I didn't tip the amount I normally tip, nor did I tip what the receipt suggested; I'm having a hard time financially as well, but if it had went better at Applebee's I would have tipped MORE. Don't misunderstand this the server was friendly... read more

Ordered the steak and shrimp. Ordered the steak rare. The steak that came to my table was serverly underdone even for a rare steak. The crust of the steak had a grayish color to it, while the interior of the steak was almost a purplish hue rather then pink. When I asked the waitress about getting it cooked longer or removed. The chef from the kitchen came and yelled me and my table about how this was what a rare steak was. Even made a vague threat saying "this is how we do it in merriville" ... yikes . It wasn't until I had called the chef back and told him that his attitude was wrong. And mutilated the steak to show him, and then he removed it off my bill. Never come back here unless you want to be treated and yelled at by chefs. Completely unacceptable. I'm never going to another applebees ever again. read more

Applebee's Grill + Bar - Raw food - Sports Bars Near Me - Merrillville, Indiana

I ordered a delivery order but I guess it requires too much brainpower to get 3 entrees and a side correct for the manager of the Merrillville, IN Applebees. The food I did receive was nothing special. Cheeseburgers at Mcdonalds taste better than here read more

Absolutely horrendous! Quality control and standards are nonexistent. I have to give it one star to post a review. One star is way too generous. I ordered the fish and chips. It was the Gordon's frozen battered cod. It was burned beyond recognition. I don't know which was worse, the kitchen for putting on the plate or the waitress not noticing and setting it in front of me. It tells me no one really cooks or cares and only pays attention to timers. The waitress seemed surprised when I called it to her attention. They remembered to set the timer on the re-fire. Ironically, the fries were done well. Never going back. The moniker of Crapplebee's is well earned. read more

My family went for $1 margaritas, waited 1 hour and 30 minutes for a table while the place was dead. Our waitress was rude and cut our table off while most of us barley even had 2-3 margaritas. Food came out cold and my child's chicken was raw, biggest waste of time and money, will never be going back. read more

It is shocking they're allowed to be open with the corporate office. There is no way that anyone monitors or cares how it's run. We walked in and only 6 tables were in use. It took them over 5 min to get our table "ready". Then waited 10 minutes to be acknowledged. 15 min to get our water and soda and another 20 for an actual drink and the bartender had 2 people sitting at the bar! Then another 40 for our food. Meanwhile no one else walked in. The food was not hot, the blue moon beer was disgusting and the salad mix was wilty. I am for sure getting food poisoning. I will NEVER eat here again and clearly most have abandoned this place long ago read more

Applebee's Grill + Bar - Empty and still waiting 40 min for a burger. - Sports Bars Near Me - Merrillville, Indiana

the service was Ok but the chips were stale, it was hot and they had no air conditioning

Went applebees today, host seated us and she was sweet and nice to us. When our waitress Shanell came she told us to wait one minute and she'd be back, 15 minutes later she asked us for drinks, 15 minutes after that she brought us our drinks. She was rude and ignorant when asking us what our order was, mind you the applebees was empty. Which to me leaves no explanation as to why our drink took 30 minutes to be brought out. She seemed annoyed with us with every recommendation we asked, you should get a new job Shanell. I asked for another ranch with my wings & she told me it'd be an extra charge I said that was fine, and she goes "Why don't you wait for you're next plate and i'll bring ranch with that?" I said no I want my ranch now, she proceeds to bring the ranch with my other plate minutes later, when I wanted my ranch before my next plate. I was speaking to the host when Shanell walked behind me and she shoulders checks me, not saying excuse me, sorry, my bad, nothing. I see there is all this space so i'm still wondering why Shanell decided to get so close to me to the point she bumped into me. On top of that she made a joke to my friend that made him extremely uncomfortable. To top it off all of our food was warm and not hot. I do not recommend going here. read more

Went for the 12.99 unlimited wings, and after 20 wings, the server told us we'd need to for a 2nd set of wings. Don't call it unlimited wings if it isn't unlimited. read more

Food was awful my last time coming back ever. A friend of mine wants to come here next week we will go to chili's or anywhere buy here. The fish was crispy out side inside not so much. Service was good. Dessert not like it used to be. read more

Where do I begin? We ordered apples bees curbside pickup. We called in no one answered. We then had to go in only to be told to wait another 10mins for our food. We got our food , we were missing items on too if missing items the sauce cups we filled entirely too much to the point of opening it with spilling it was little to no chance. They seem to only have all of 3 workers. I had a terrible experience read more

We love the food at our Applebee's servers are friendly and come often to see if you need anything or to see if your happy with your order. It's our favorite restaurant to go to, we are never disappointed with service or food. read more

I never have had a bad experience at this place! I love the different food they offer on there menu, along with how much they change it up and add new items. My favorite things from Applebees is the soft pretzel appetizer by far though. It is my favorite place to go for soft pretzels. My experience has mostly been good here. read more

This location's service is Awful!!!! We were excited to see that their dining room was open with " limited seating" so we decided to go in for an early dinner just now. So we go in and the hostess says it'll be a five minute wait. So we went back to our car to wait and she said she'll call us. After waiting over 20 minutes while observing 4 sets of patrons leave the restaurant we decided to check back and the hostess now said she could seat us. She did and but our server never came to our table! After seeing two other couples who arrived significantly after us being waited on at their tables which by the way had not been wiped down... We asked for the manager and Alicia the manager came over!! No empathy, No understanding, No apology! Needless to say...we hurried and left and WILL NOT BE GOING BACK!!!! read more

Went to the Melville Applebees, December 17, 2022 walked in there was no hostess there were nine people standing there waiting to be seated had to go to the bar and ask to be seated after standing there15 min when the hostess did come Her name was Rihanna. She stood there and was on her phone she really didn't want to be there and The service was that substandard. Ordered an appetizer and the appetizer came with the meal ordered a drink had to send it back twice and actually didn't get the order right I actually left the drink on the table was double charged for their mistakes but the food was excellent my server name was Karen. I don't know if it was her fault my drink order was so screwed up, but her service wasn't good at all. I don't think I will go back there again management need to take a good look at the staff there's a lot wrong with this apple bees. No one seems to care about the customers. read more

No stars is appropriate I completely understand why other locations Of Applebee's have closed. This place is gross I had riblets. I am not sure if they are even meat. Mostly bone and fat. Gross. A complete rip off. They make a McRib look gourmet The Pepsi I was given was mostly ice. The fries were greasy and partially uncooked read more

Service was very disappointing. We went there on a Sunday at about 2pm. We were a party of two and we were seated in a booth. A waitress came by and said she would be right with us. About 5 minutes later a group of 4 was seated at a table in her section. They were of the same persuasion. I've never felt so slighted. They received there appetizers, martinis and other drinks before we were even asked what we wanted to drink. After serving them she continued to talk with other staff! We were completely ignored! We walked out and went to Cracker Barrel. read more

We were here from 6pm to 7:30pm and didn't get our main course, some of the staff (idk about all) was clearly high and not paying attention to hardly any table that needed it. I'm begging you, don't eat here. read more

Applebees is automatically nasty but Megan made my experience bearable. The rest of the staff however are as incompetent as they come. Dishes aren't the cleanest and food is average at best but it did come out in a timely matter. 20 open tables still with a 30 minute wait (Understaffed I imagine). Probably would have gave this place 1 star if it wasn't for Megan's great service. read more