Most airport restaurants don't match up to their brick and mortar counterparts. A lot of times they slap a sign on the front and have a couple of things similar. But this Applebees was like a real, non-airport restaurant. The cook, Ana I think is her name, was out talking to me. I came at a strange time where they were about to start serving lunch but still serving breakfast. Ana was like, "I'll do whatever you like, you just tell us what you want." She was so nice. And my server, DJ, was in top of things and super sweet. I'm glad I chose to stop here before going through security. Awesome ppl, great service, and good food you'll be very happy with! read more

This might be one of the better restaurants at Richmond Airport. Has a nice view of the run way and it is a nice place to have a quick beer before heading out on your travels. Food is okay. For me it border lines not good but it will fill you. The beers here, every time I have had one here, it borderlines flat or going bad. It is cold though so at least you can push it down your throat because of that. Wait staff is friendly and somewhat attentive. Service was okay. I try to avoid this place unless I have a lot of time in my hands. Again, this is one of the better places here. read more

April was amazing! Excellent service, hospitality and bloody marys! We will be back to see her on our way through.

Just flew in from Denver and needed a quick bite. Spotted Applebee's ToGo as I left secure area. Rashayla was on duty, pleasant, and very helpful. I chose the Club Grill and was very pleased. When it was ready, Rashayla tracked me down in the waiting area and brought it to me. Very good food. Excellent service!! read more

Tabbi was awesome! Also my phone was completely dead and they have a place to charge! read more

I'm writing a review for my personal experience that I thought went very well. So I'm hungry, not in the mood for healthy food, and I know I have a long flight back to LA. I was craving the classic combo: chicken & beer lol I ordered the boneless wings with half sweet Asian chile sauce and the other half buffalo. Delicious and amazing sauces. They went very well with a Sam Adams Boston Lager. I'm the type of person that hates waiting for my flight so I always cut close on time. I had my food and beer right in time to make my flight on a happy stomach. read more

Applebee's Grill + Bar - Boneless wings in sweet Asian chile sauce and buffalo sauce with a boston lager - American Near Me - Richmond, Virginia

Des was awesome, quick service, and good food. Had the chicken pasta and local tap beer.

Des was great! Super chill bar where you get to watch the planes come & go. Much better than the normal airport bar experience of staring at a wall or other passengers. Thanks! read more

Server, Des was very prompt and courteous. Came to check in multiple times. Easy to get in and out for a quick bite before flying.

Minute 0: I sat down. Minute 10: The server stops by and seems confused. She takes our order without writing it down. Minute 15: The ice tea arrives and tastes horrendous. Minutes 16 through 34: Nothing Minute 35: The wrong order arrives. Minute 36: I have to cancel it because I have a flight to catch. This Applebee's needs to shut down and get replaced by something else, and employ people who care. read more

Okay, so I guess that some people have reviewed the Applebee's restaurant in Richmond's airport before me. That's cool. Then they should also know about how much of a disappointment this place is, because I very nearly feel robbed after eating here. There's such a thing as a business needing to make money, and then there's plain ridiculousness. Applebee's, you fall into the latter category. For an appetizer, I ordered the grilled chicken wonton tacos for $7.99. That sounds good, except there were only four of these tacos, and they were small. I probably should have just skipped the appetizer altogether because it only served to make me hungrier. Restaurants are supposed to do the opposite of that, aren't they? So that's eight bucks already wasted. Thanks, economy! The entree that I got was a bourbon chicken and shrimp for $12.99. Well, it's chicken and shrimp all right. Both meats were grilled to hell and back. They were excessively salty on the outside and virtually tasteless on the inside. Accompanying them were some chopped potatoes, mushrooms, and onions. Totally not impressive. They could have done a better job with this, but they could have also charged me less than $22.93 for this measly meal. You'd better get your food from somewhere else in the airport. read more

Applebee's Grill + Bar - Appetizer: grilled chicken wonton tacos ($7.99) - American Near Me - Richmond, Virginia

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Sherman was fantastic and a most appreciated friendly face for this weary traveler! Applebees always feels like home. Good food, great service, fair prices....who could ask for more??? read more

The only thing this Applebee's has going for it is guests are trapped with little choice in the airport. The iced tea was old. The waitress (?) tried to get me to order without a menu. She didn't know what was on the abbreviated menu, no salsa with my appetizer chips. The food was fair. When it came time to pay she didn't know what to do with an Applebee's gift card, then decided they don't accept them here. Should've stopped at Taco Bell. read more

Dined at this Applebee's at Richmond International Airport 12/14/18 12:20pm. I sat at table #15. I forgot the name of the male server. The food was delicious and the host who sat me down was very friendly. The male staff who took my order was very nice, friendly, attentive, and spoke with a smile you could hear in his voice, see in his expression, and sense in his disposition. I hope management will be able to identify him from Invoice #976523 RefID: 125904 and let him know he is doing an amazing job. Definitely stopping by here when I return to town. read more

Applebee's Grill + Bar - American Near Me - Richmond, Virginia

Passing time at the airport. Food may not be the best, but Tabbi at the bar is great!

This place has the classic Applebee's food right, but the services is very nice, 80's music (who doesn't love the 80's?), and lastly a nice view of the airport runway. So it's a little different. I usually don't review big chain restaurants, but the environment here is different. I had the bourbon chicken and shrimp and it was good. read more

Applebee's Grill + Bar - American Near Me - Richmond, Virginia

Fair Airport service. Good food. Mixed drink was solid. Not a bunch of chatter from servers.

Stopped in on my way out of town yesterday, and was pleasantly surprised by the service. My bartender was attentive, checking on me often (but not too often) and offered me another drink just before I finished my first. read more

the food was good, and our waitress was nice. our change was $7.85 but she only gave us $7 and told us it is common not giving back the changes. is it really common ?? hmm......... read more

Applebee's Grill + Bar - American Near Me - Richmond, Virginia

Three stars for the food, but five stars for the service. My wife and I got a bite and a drink before our flight. I like that this location is before security so that we can relax and make sure we're all organized before going through TSA. My burger and her sandwich were fine -- nothing special and the burger was a little dry. The fries were appropriately salty and crispy. The beer is overpriced (it is the airport) but we had a nice time talking with the bartender. Lauren knew a lot about the local beer scene and was also really friendly and efficient. I hate a lot of things about flying, so I really appreciated just having a normal, positive interaction with someone. read more

I've been to this location many many times. I see two of the employees very regularly and they're both very rude to my friends and I. The ice cream is very dough like and stringy every time I order it. Also, a lot of the times when I order mozzarella sticks they're soft and undercooked often not able to hold the dipping sauce. They also added tons of Cajun spice in my Bloody Mary trying to joke and be funny. The one employee Chris is very rude and forgetful read more

Applebee's Grill + Bar - American Near Me - Richmond, Virginia

Just don't. It started with seating yourself. Ok fine. Then we waited...and waited. I saw employee after employee but none who were interested in helping us out. After about 10 minutes of waiting I got our menus myself. One of the waiters seemed concerned and came over to get our drink order...ok fine. We place our food order and waited for another 15-20 minutes. By the time we got our food we had about 5 minutes to eat. Definitely nothing special food-wise. Definitely don't sit by the front area, as I mostly heard bickering and fighting between the employees about lunch breaks, working at the airport, getting off work, and booster seats vs. high chairs. Not exactly conversation conducive to a great meal. read more

The host is nice. He was going to sit me in the lower section but since I had so many bags so I asked to be seated upstairs at the table next to the bar. Server approached me a min after, and I placed an order right away. Food did not take long and it was good! I had Bourbon chicken and shrimp. The restaurant was not busy ...maybe 6-7 tables with 4-5 servers and 1-2 bartenders. A few customers at the bar. My problem was my server was not that attentive to my table when the place was not busy. I saw a group of servers chatting at the bar. I had to walk up to grab my straw as my server did not keave me a straw for my Pepsi. I asked another server who worked the lower section for a straw and she ignored me that She could not find it! The straws were sitting on a basket on their server counter in the lower section. Ridiculous!!! Applebees cannot get their servers to get me a straw. A straw was not in my utensils wrap on the table. I also had to get up n asked for a butter. Anyway , I gave her 20% tip still even though I felt I was not serviiced at all! A server never came back to my table n asked how everything was. well, what would u expect from a low cost restaurant like applebees....it was an ok for me cos the food was good read more

Applebee's Grill + Bar - Bourbon chicken n shrimp - American Near Me - Richmond, Virginia

I have never had a bartender give me such great service! Justin was such a nice, helpful and funny bartender. He helped us understand when we should get to our gates so we wouldn't miss our flight! The food was great and came out super fast. Beers were ice cold which was much needed with this heat. All in all we had had a great time and can't wait to see him again. read more

great bar and very chill atmosphere, food was quick & good, des was amazing as always. read more

Applebee's Grill + Bar - American Near Me - Richmond, Virginia

Horrible and slow service. The food was just warm and not hot. The drinks looked nothing like they do on the menu. And worst of all, the table next to us was still dirty from the last party, plates were never taken to the back and the food was just sitting there. This caused serious fly and gnat issues. Might as well be eating outside, if I had the option of zero stars I would. This place is a dump. Update: we just looked at our bill and was charged for an extra Bloody Mary we did not order. My father in law ordered a Bloody Mary with an extra shot of vodka and instead of charging for a single shot they charged us for an extra drink we did not even ask for!!! My husband confronted the server who then got an attitude and didn't try to listen our question. read more

I'm a frequent flyer out of richmond airport, traveling at least 2 weeks out of the month. I've never thought much of the Applebee's and past by it all the time. The unfortunate thing is that it is located before you cross security check point. Therefore, for most travelers, we prefer to get through that mess before grabbing a bite to eat. And if you are connecting through Richmond, you would have exit the terminal and reenter through security. (nobody is going to do that, even for unlimited riblets) The food selection is pretty dismal on the west side of the terminal, so if you have time, Applebee's is the option for decent, hot food. They also offer a to go counter, which I may have to check out next time. My boyfriend does enjoy the convenience of Applebee's, as he waits for many of my arrivals. The bar always has a seat and a friendly bartender. The restaurant has great views and monitors above the bar with arrival and departure information. Normally, I would not give an Applebee's a 4 star, but the convenience and great service, factor more heavily than just the food quality. It is a very typical Applebee's, nothing fancy. Food is consistently average. Price is average. I found that the service was exceptional. The waitstaff, hostess, and bartender were genuine, attentive and friendly. I have only been here once, so I'm not sure if the service is consistent. However, I was seated right away, the waitress, Stephanie, was perfect. Checked on me appropriately and provided good service. She must have been working at this location awhile because more than one patron struck up a friendly , personal conversation. I will stop by again if I have time in the future. However, due to the location of the restaurant, it isn't feasible to travelers to venture in. But for awaiting visitors and much delayed flights, you need to stop in for a bite or a drink. read more

The bartender, Christopher, is PHENOMENAL. Extremely attentive and a pleasure to talk to. Definitely will be coming back to see him the next time I'm back at RIC. read more

My sig other and I ate and drank here while our flight kept getting delayed and delayed. It's Applebee's, folks. Manage your expectations. My S.O. got a French onion soup and beer. I got a poor excuse for a margarita (with Roses Lime Juice? Yuck.) and we shared the potato skins. But in typical, Applebee's fashion, it was served in a pint glass. Down the hatch, any way you make it =) Our server was pretty good, but seemed to be in the weeds. Not sure why because there was only 4 tables in the whole spot. For some reason, it took 3 people to figure out how to split a check. Curiouser and curiouser... Either way, although, not the most delicious food you could find, Applebee's is a pleasant way to spend time waiting for a delayed flight =) read more

Kalvin the supervisor is awesome!!! The restaurant was busy and he jumped right in helped out, waiting tables and working the bar. He was truly amazing, funny and upbeat. Great guy!!!! read more

Ah........not good. I ordered the curiously named "American Standard Burger"....... a greasy mess. It was charred on the outside and gray on inside. A McDonalds Quarter pounder is a gourmets delight in comparison. Lunch service was OK...... Not sure any other restaurants in this part of airport are any better.........well its airport food ya know. The best thing g I can say is that I didn't get indigestion.....of course I left 70 percent of the burger on the plate. read more

Excellent service with only Justice working the tables, she gave great service to her many customers with a great attitude

This was my first visit to the Applebee's at Richmond Airport and Rashana the manager made sure we had a wonderful experience. She made us feel very welcomed, made sure that our food was prepared quickly and correctly, and was incredibly nice. Thanks, Rashana, for the great dinner! read more

Had a great morning start at this place!!! Thomasina provide excellent service with a smile. Food was good and hot.

I was disappointed with this place, and even more disappointed after seeing there was a Cheeburger Cheeburger and a Sam Adams past security. We sat down 50 minutes before our flight with a boarding pass that had TSA precheck on it. The wait staff didn't seem particularly interested in serving us even though there were few other people in the restaurant around 1PM. After being ignored for a few minutes my wife grabbed some menus (which were more limited than typical Applebees menus). At about this time someone came to take our drink orders. A few seconds later someone else came for them. We placed our order and told the waiter to bring the check at the same time as our food. We did, but it took a while to get our food. It should be clear at this point we were in a hurry and had a plane to catch, and even though they weren't busy, it took a while to get our food. The food was alright but nothing special. In the end, we left the second we were done eating and got on the plane 4 minutes before departure. Bottom line, the service was poor and the food was average; you'd be better off elsewhere. read more

I go with 3 stars here because after all I am at an airport and my bad for running late. I asked for fried chicken salad, I think the cook knew better and gave me grilled. It was good, toasted almonds on it great ( I am at the airport). I asked for a Bud Light. Draft beer I was given was excellent but definitely not Bud Light. Quiet place, beautiful window view,; its this or Cheeseburger cheeseburger for choices and I did enjoy lunch. read more

Had breakfast there on Saturday and our waitress Thomasina Woods gave great service and was very personable. Great job.

I've come to Applebee's everytime I have to fly out and my service is always great from the waitress Jean. When I stop at Applebee's before or after my flight I request Jean when she is there every time. She greets us with an amazing personality and bright smile. Jean always has a positive attitude and reminds me of my warming mother. Jean makes sure I have everything I need and doesn't leave me waiting for long. She is definitely one of my favorite waitresses ever! read more

For an airport restaurant, This Apple Bee's was surprisingly nice. My waitress, Destiny Lucas was so nice and adorable. I can't wait to come back through! read more

If been here a few times. The food is okay. I mean it is Applebee's and it is in an airport. Service can be spotty especially if you're female. I've had issues with the draft beer almost every time I've been here. And have waited for a bottle of beer longer than my male friends sitting with me. I'm not a difficult customer and this just gets frustrating. read more