The food I ordered tasted great but the service was lacking. My server didn't check on me once…read moreafter the food was dropped and only came over to give me the check. Weird

The only reason this isn't a one‑star review is because of Darshae, who was the one bright spot in…read morethe entire experience. She was bartending, bussing, bar‑backing, and basically holding the place together. She deserves better support and a full team behind her. As for the rest: * The acoustics are brutal -- loud games, louder TVs, and an audio system that clearly hasn't been serviced in ages. * The food came out cold. My wings were somehow colder than the overdressed Caesar salad, and the sauces for the gummy onion rings that dies alongside my wings did. * A couple of line heaters would solve half of this. * If the kitchen saved even two‑thirds of the Caesar dressing, they could probably afford to hire someone to help Darshae -- and she'd make a mint if she weren't doing four jobs at once. The franchisee is clearly doing well financially, but the guest experience doesn't reflect it. Fast food doesn't mean fast and careless. Pride in the product and pride in the team shouldn't be optional. It'll be a colder day than my wings had before I'm back. Message for Readers / Management The only reason this feedback isn't a zero‑star assessment is because of one standout employee: Darshae. She was exceptional -- attentive, efficient, and clearly carrying far more responsibility than one person should. She is the sole reason this location has any chance of succeeding. Unfortunately, the rest of the experience fell far short: * The noise level and acoustics are overwhelming due to loud games, unbalanced TVs, and an audio system that appears overdue for service. * The food quality and temperature were unacceptable. Wings arrived cold, the Caesar salad was overdressed, and the onion rings and sauces were out of sync. * Basic operational improvements -- such as line heaters and proper kitchen pacing -- would make an immediate difference. * Staffing appears insufficient. If resources were allocated more effectively (starting with the Caesar dressing), the bar could be properly supported and the guest experience would improve dramatically. This location gives the impression of a franchisee with significant resources but little attention to execution. Fast‑casual dining doesn't excuse a lack of pride in product or management. Until these issues are addressed, I won't be returning.

Best burgers ribs tacos! So friendly able to accommodate large parties with separate checks…read more Attentive service. Sooo good! Nice place too!

Met friends for lunch & the place was empty except for 3 people at the bar. After a while another…read morecouple arrived. Took nearly an hour for the bar maid to take our order, onion rings were room temperature, my friends mashed potatoes were " ice cold ", and my wife's chicken was dried out & devoid of taste. Over all a waste of $ and barely edible food. We think that the bartender was the waitress,the cook , and bartender ! No way to run a restraunt !,

I have dined at this establishment many times. I have been here with family, and several others…read morewith friends visiting. I especially like that I can customize my meal to make it Gluten Free (GF). This Bar & Grill does not GF bread, and that's fine. I have been here in both the summer and winter months. The service and ambience are great. The many TVs throughout gives you an opportunity to watch a game or two. I am looking forward to my annual visit in May.

Just paid 50$ to get in and took two steps to the side, told him I just paid and wanted to go in…read moreand he said he didn't remember and called the cops. Fucking awful place do not go there.

Best little dive bar with a deliciously tasty menu of pretty much anything you'd hope to find on a…read more"bar menu" (burgers, fries, A LOT of other fried things etc). The fried pickles are super yummy!! Best thing about this place is the staff. Jackie & Todd are both very friendly and make you feel right at home! Also, the price is RIGHT. This is, by far, the most adorable place to stop for a drink and a bite in the Hamptons!!

Great wings. Good place for lunch .. then stop by the smoke shop in your way to Montaukread more

Food is amazing! The best burger, fries and wings on long island…read more Service and bartenders are awesome. Excellent neighborhood vibe. Highly recommend!!

Great entertainment "wild fire" the beer was Cold drinks…read morewere delicious and must say some of the best Chicken wings in Suffolk county. We will be back for beer and wings nice seating, fun atmosphere with friendly bar tenders.

We were looking for a new place for something light and quick on the way to the Custer Institute in…read moreSouthold and ended up here. Street parking was a little challenging, but not bad. Found a spot a block over. The place is nice and spacious, dining area had a fireplace, bar area had some high tops. Service was pretty quick, our waitress was very nice and attentive, our cocktails came out shortly after ordering. We ordered the Chicken and Lemongrass dumplings, they were very good. Perfectly steamed, they were plump and not oily with a nice dipping sauce. I had the Asian Tuna Wrap, on which I drizzled the dipping sauce I saved from the dumplings earlier. It was magnificent. My better half had the Fried Chicken Boom Boom sammich and it was beautifully fried. I had a bit of it, and it too was fantastic. Added this to the short list of restaurants that we'll frequent on the way to Custer.

Had dinner last night with a friend. Had the dumpling app and chicken parm special. Dumplings…read morewere full of flavor and chicken parm was great. Generous portion will linguine and marinara. Finished with a hot brownie with ice cream. Great food and fair prices. Service with a smile. The place is clean and casual.

Definitely a great spot to come to. The food was on point. The service was great. Definitely coming…read moreback to this place..

Have always loved this restaurant when Diane owned it .... Not any longer .... Fish sandwich was…read morefrozen and then microwaved. Awful won't go back used to great place.

Excellent food and service, nice surroundings. If you love…read moreburgers....the best Nice appetizers Quality food.

Well..... we ordered guacamole and chips as an appetizer. The plate had tons of warm and yummy…read morechips. The plate came with and I kid you not possibly 2 Tablespoons of guacamole!!!!! I called the waitstaff over and asked if there was an error in the portion of guacamole. THERE WAS NOT. I am not exaggerating- 2 TABLESPOONS OF GUACAMOLE in a tiny little vessel. REALLY???? Do not order this appetizer for the rip off price of $13!!!!!!!!!

First time visit. Popped in mid afternoon for cocktails and a quick bite with my wife. Great…read moreexperience. Sports bar with attached dining room was very clean and comfortable. The staff were friendly, attentive and proficient. Craig at the bar crafted 2 of the daily specials Pumpkin Spice Old Fashions with a professional poor. He checked in on the drinks and gave us a bit more of the spice purée to add as desired. Nice move. Pea soup was outstanding as was the grilled pastrami we shared. Simple food done well. I'd expect to return if we find ourselves in the area.

Phil's is a great local pub. Happy hour is fantastic, the wings are great and a dinner is terrific…read moreas well!

Welcoming. We ordered at the counter and the food came out within a few minutes. Love the decor,…read moreit's comfy, great place to sit and have conversation without loud music playing. The roast beef sandwich was probably our favorite thing we ordered. The fried chicken thigh sandwich was unexpectedly messy, great smoky flavor. I had to switch over to fork and knife halfway through. It was delicious and spicy. The fries were thin, crispy, well done and perfectly salty. Look forward to visiting again to try something different on the menu.

I loved the food at Barrow. I only went one time but would definitely go back. Keep in mind you do…read morenot get served. You have to go to a kiosk to order and get a number to leave on your table for someone to bring your food. There's a water station to pour your own water. So that's annoying if you're looking to relax and be served because you have to do a lot of the serving yourself. The outdoor porch was a really nice place to sit on a sunny day. I would go back!