Everything about this experience was great. From the time we entered until the time we left. I love…read morethe fact that no question went unanswered. We were giving details about all the stoves we inquired about. We needed up getting a black Kennmore Elite double oven smooth top stove. Even Wyatt was excited about our purchase. They delivered the same day and also hauled away our old one free of charge. They also have washer and dryers, electric or gas stoves, dish washer and refrigerators as well. The prices are very affordable. I do recommend them to family and friends.

When you think your buying new but learn within first use that your not…read more No returns is always a red flag. Should have known ‍ abc appliance installed all kinds of parts that were for a completely different dryer. Manufacturer almost dropped the warranty because of this. Better off elsewhere.

I worked with Josh who works in online sales. He helped me with my GE Monogram dishwasher and…read morecooktop. And then later, I added the GE vent hood insert. He was amazing--super responsive and professional.

When the store warns you about the restocking fee, make sure nothing goes wrong with the measuring…read moreand installation process. We measured our appliance slots, but when delivery time came, one doorway was too narrow and the refrigerator we ordered simply wouldn't fit into our house. When we went to exchange for another fridge, we were hit with a $725 restocking fee to pay for sending back the fridge we originally purchased. $725 for nothing. Salesman explained it was corporate policy and nothing he could do. We will never work with this company again.

Appliance Factory & Mattress Kingdom, 680 West Garden of the Gods Road, Colorado Springs CO 80907…read more Happy Customer I want to give a big shout-out to the Appliance Factory in Colorado Springs, Colorado. I am a very "satisfied" customer and I wanted to share my outstanding experience. Thank you, for the amazing deal, and smooth installation. I deeply appreciate the whole experience, described as "peace of mind!!" I truly appreciate the outstanding service provided by Wayde Wiles and all the front desk personnel. They all were polite, professional, and most importantly, knowledgeable about their products!!! You can tell, they set the atmosphere, so friendly. My townhouse, is an older home. Laundry rooms in the 1980s were typically smaller and treated as purely functional, hidden spaces. This experience was a huge relief, Wayde ensured he would find the exact dryer measurements, he nailed it, perfect fit. Wayde contacted me to set up my initial and second delivery. I have a hectic schedule and they happily worked with me. My first delivery, there were issues with a broken piece, on the back of the dryer. Wayde did his research and selected a European dryer, Electrolux, that met my needs. I love it. There was a slight delay due to the Denver "rush hour," and they kept me informed of the estimated arrival time. This was a piece of mind, a great introduction, and a smile. That melted the ice. Bravo to the Eduardo Team, they were amazing, for the old dryer removal and the arrival of the new one. This father and son team were so professional and polite. It's important to emphasize that I felt safe. Kudos to them. Again great accolades to Appliance Factory & Mattress Kingdom, to Wayde, and the crew!!! I'd highly recommend them. I always love to read the reviews online, before I make my purchase. ************"

We wanted Bosch appliances. Wade talked to my husband multiple times on the phone and came up with…read morea great deal. We went in to see them in person (after lots of research) and Wade took the time to give us a great show and tell. We could not be happier and appreciate the care and expertise that we encountered. There was no hard upsell and Wade really Knows these appliances and made the experience very personable. We will be back for a washer and dryer!

Had a tech show up not approved by our property management company after another company had…read morealready come to take a look at our refrigerator and ordered a part that needed replaced. This tech tells us that something else is wrong and the whole fridge needs to be replaced. We told him that it needs to be run through the property management company first before that's approved and the tech said he'd call them. We talked with our property manager later that day and he never received a call. This morning I get a call from Small Town Appliance saying that they need to talk to us about getting a new fridge. I went back and forth with the guy on the phone saying that it's already been taken care of and we've got it figured out but he kept pushing saying that they're the company the property manager always goes with. This company seems shady and pushy and just looking to make a quick buck. If you're gonna go with them it might be best to get a second opinion before they try and sell you a brand new appliance.

I had Patrick come out and work on my oven. He was always extremely punctual and polite. He also…read morewalked me through what was wrong and why fixed were necessary as well as showing me the damaged parts and how it should look. I will be using them again in the future (really hope my stuff doesn't break but it makes me happy to know these folks are around)

When your moron delivery people could not find my house, they refused to listen to my directions…read more I had to roam the countryside looking for them. When they could not get the refrig up my driveway I had to help them with my trunk. They never said thanks or showed any appreciation. When the had no tools to assemble the frig, I had to loan them some. Instead of saying thank you, when I would not give them a tip, they treated me like shit and they stole the tools. I post several reviews like this when I am reminded of how Whirlpool and the person in the follow-up call treated me. I will do this for years to come. Its theraputic.

Wolf is wonderful. He knows his stuff, is honest, and does great work. VERY reasonably priced…read more He fixed our dryer, and now it works wonderfully. I'm super glad to have found him.

This place was great. A mom and pop place to get used appliances. The older gentleman have us a…read moregreat deal on a washer/dryer set. It was the easiest purchase I've ever made. Just walked in, picked what we wanted, got an excellent price (and a year warranty), paid cash, and walked out with them delivering it the next day. They delivered on time. The guy who came was a bit annoyed to be asked to prove the machines worked, but it was great to not have to do it ourselves. Definitely a great place to go if you don't have the money for new appliances you need.

Top notch service and staff. Counter staff is very knowledgeable about products. Wide selection of…read morehvac products in stock. If by chance they don't have it, they can get it!

From the owner: Johnstone Supply Colorado Sprgs is a leading HVAC/R Wholesale Distributor with access to over…read more70,000 locally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.

What an amazing place! Our dryer went out and we went here for a replacement. DJ and Reed were…read morewonderful and went above and beyond helping us. The appliances come with a one year warranty. Highly recommend, they had a great selection.

My dryer broke last week. Visited the store on Friday. Reid helped me pick out a dryer that was in…read moremy price range. He had us in and out in no time. Thanks Reid!