This isn't the first time I've called Fit It. So when my dishwasher stopped working I called them…read moreagain. The power was completely out. Robert called me and said before I head out there could you confirm no power to the dishwasher. I said yes. He said could you go to the dishwasher and find the switch. He was clearly trying to save me from spending $ for something that would have just been a switch that got turned off. TBH, I had been staring at this switch behind my stove for the last couple of days and wondered if that was the answer, but was scared to mess with it being behind the stove. But sure enough it was the answer!! Thank you Robert for helping triage a very simple issue over the phone and saving me the $. This is why we call you guys all the time we need a hero!

I wouldn't know if they are good or not. They were unable to service my "area". I don't know if…read moreit's because I live so close to the Roseland area, but they do not service the 60628 zip code area. I will say that they did text me to inform me 3 hrs later after being told I would hear back from them in 5 minutes.

About a year ago we noticed our dryer wasn't heating. And even though hubby is handy I don't trust…read morehim when it comes to my appliances. I found Ray on Yelp and he had so many great reviews so I called and quickly received a response. He was friendly to talk to and honest about the service cost. Which was less than I used to pay when Sears was still around. He came and explained to the husband what needed to be done and how much it would be and fixed our dryer. Today we needed him again for our washer. Again he fixed the problem quickly and for a fair price. Needless to say we were very impressed with Ray's work and he has two very satisfied customers here. I will tell all our friends about him. I tell you it's hard to find good people who do good work but Ray is a great guy and does great work.

This was the second time I used this company for repairs. Was satisfied the first time so decided…read moreto use them again when my oven went out. Technician came out and replaced the Ignitor. First off we felt he up charged on the repair cost based on a quick Google search. Then he broke my handle on the oven while doing the repair. He tried to say it was arealy like that however, i know it wasn't broken prior to his arrival and he didn't point it out on initial review of the stove. Would not recommend! Stay away!

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

I knew it was time to check in on my wash machine to make sure it was running efficiently since…read moreI've had it for about 8 years. The company responded quickly and was at my house only a few hours later (with a text ahead of time with an ETA). George was so nice and explained everything. I was only doing maintenance to make sure the drain were clear and the machine was clean (thanks to my furry puppy). The whole service was probably about an hour and I was more than pleased with a 2 month guarantee and a reasonable price. I would definitely use this company again.

Rich worked very hard to fix my Speed Queen washer. He checked out everything that was the possible…read morereason it wasn't draining completely. Turned out to be one of the two computers on the Speed Queen. The computer was expensive but I chose to replace it rather then look for a new washer. I would definitely recommend Chicago Appliance for any appliance item I have. Rich was great.

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.

Excellent service and execution! We moved and our refrigerator cord was damaged. A + was not only a…read morefair price, they actually did the work and replaced the cord the very same day I contacted them. Seriously- look no further!

Would not give up front quote even though I have quote from DCS tech that asses the issueread more

A true Appliance Store over the years I've watched the growth n development. Satisfactory with the…read moreservice everytime I l walk in there

I got a refrigerator from here back in February, it has never worked that well the people that…read moredropped it off we're not professional at all. Now I have roaches in my kitchen, just had to pay over $1000 to get my house fumigated to get rid of the roaches that came out of the refrigerator and there was eggs still in it. I will definitely get my point across and I will keep posting bad reviews on every site this store is on.......

Don't use this business! A technician came to fix my oven under Whirlpool guarantee, he changed the…read morepanel but then couldn't plug in the chord back in the outlet. We couldn't even check if the oven now works. The technician said he was done and left with "good luck". We called customer service but they just don't care, saying this is our problem. We left 2 voice messages to the manager, but he never called back. I have never experienced anything like this in this country before. Such a shame!

What a nightmare! American Home Shield recommended (Herman Appliance Repair...I guess Diamond is…read morethe new or old name) this company to me to fix my washer machine. This review is based off of customer service alone and not the work of the technician. I'm hopeful the work the technician provided will last but that is yet to be determined! The "scheduler" as she called herself ensured the technician would be on time. I informed her that if he couldn't be on time it's fine...I would have AHS to send out another company because my daughter had to get to work by a certain time. As soon as I said that she said, "You are his first call. He will be there on time." Well, that didn't happen. I texted her 9:36 am and informed her that he hadn't arrived and that I would just request another company. He then called and said he would be at my home shortly (7-8 minutes). He arrived with a nasty attitude and clearly didn't care that he was being recorded by my Ring doorbell camera. He and his immature "scheduler" were recorded on my porch talking so much trash about our exchange as if I was the issue! Never again!

2nd time used this servicer professional from beginning to end and was very appreciative of being…read moreable to come at such short notice

They R highly rated on yelp.. 2 service calls later, & a…read more$405 dryer repair on a 5 yr old speed Queen.. Noise still persists Now Going with Jim's Appliance Service in Orland They R very reputable & honest. Side bonus they have excellent customer service/listening skills. I initially was able to tolerate rude interactions w/ Juliano , ( as long as the work was good) needless to say it wasn't. The problem got worse after Chris the tech's 1st visit. 90 day warranty 2nd visit seemed to remedy.. 8mths later, I'm back where I started..

Shady company with 0 experienced technicians. Called them twice for 2 different issues and they…read morecould.not find and tech leaves in 5 min. Ultimately we got someone else to come and they were diagnose problem immediately First problem was with gas leak which they could not detect. 2nd issue with chimney range hood and they say change filter every every 3 months as motor is working. Rating - negative

Edgar was great. He was very knowledgeable and even went to go get a part he needed to fix my…read morewashing machine came back and had it done within an hour. Fair price too. Highly recommended!!!!