I spoke with Ray about setting up a service call for a refrigerator/freezer repair for not properly…read morecooling, he couldn't have been easier to talk to. The day of the appointment he called prior to coming, and as he troubleshot the situation he clearly explained every option and how things may have gotten that way. I was really impressed, and will definitely be using his business again and/or recommending for friends and family. A+

Absolutely horrible customer service. The office manager accused me of trying to avoid payment when…read moreit was their failure to communicate payment options as the issue. As a repeat customer, I gave him the courtesy of sharing my feedback. His response was to hang up in my face. This company clearly does not value their customers. My advise is to take your business elsewhere.

My initial review was a week ago that blasted the company for poor service and failure to rectify…read morethe issue. Since my review was posted, A Plus Appliance has contacted me to refund the money paid for the issue with my dryer. Even though it was 2 months after the initial sercice date, I appreciate the matter if finally settled. Use them at your own risk.

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

The ice maker in our fridge just completely stopped working out of nowhere. They diagnosed a jammed…read morefill tube, defrosted the line, and got it producing ice again the same afternoon. Really appreciated the fast turnaround.

From the owner: When your refrigerator stops cooling or your washing machine starts making strange noises in the…read moremiddle of the night, you need a trusted appliance repair team that treats your home like their own. That's exactly what you'll find with Bucktown Appliance Repair, proudly serving Chicago homeowners since 2013. Whether you're dealing with a malfunctioning dishwasher, a dryer that won't heat, or an oven that's given up right before dinner, our experienced technicians arrive ready to diagnose and fix the problem efficiently. What sets us apart in the Chicago appliance repair landscape is the personal attention Robert and our team bring to every service call. We're not a faceless corporation sending out whoever's available—we're your neighbors, deeply invested in building lasting relationships with the families and businesses we serve throughout Bucktown and beyond. Our technicians take the time to explain what's wrong, walk you through your options, and answer all your questions in plain English, never making you feel rushed or confused. From routine maintenance to emergency repairs on all major appliance brands, we combine years of hands-on experience with genuine care for our customers, ensuring you receive honest recommendations and quality workmanship every single time.

Rich worked very hard to fix my Speed Queen washer. He checked out everything that was the possible…read morereason it wasn't draining completely. Turned out to be one of the two computers on the Speed Queen. The computer was expensive but I chose to replace it rather then look for a new washer. I would definitely recommend Chicago Appliance for any appliance item I have. Rich was great.

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.

I'm not a man of many words I do recommend. This company for all your appliance repairsread more

This business absolutely sucks! had a guy come out to see what was wrong with my Samsung dryer. I…read morecould not be home so my mom was home and they told her it needed a motor... something didnt sound right it less than 3 years old they wanted 1/2 upfront (260.00) now they said if i go with the work they waive the 79.00 charge ... which they just throw in the price... so i am looking at a 600.00 work plus part. AND AND to boot they only were giving me 30 day warranty on probably a refurbished motor ......( anyone who gives you 30 day warranty is not confident in their own work ) .... nope ! so i call Ricci Washer and Dryer service ,Mark ( owner and operator) came out and was amazing said it was a thermal fuse NOT a motor. SO i ended up paying 250. i know i over paid a bit but I would rather give it to a guy for his business than these crooks. but wait it gets better so I stopped payment on the check and i called A+ to pay the stupid 79.00 trip charge. they send me the link via text i pay it and i get a confirmation number that i paid it ..... everyday since the PAYMENT (Aug 4th ) they have sent me text messages with an "outstanding invoice". I called yesterday to tell them listen stop sending me this crap. spoke to maria and she said she sees the payment and there must be a glitch in the system i said that not my problem she tells me to "chill... chill" that flew me to the moon. i flip out on her and she tells me to block them so i dont get text anymore. wait what ?! So not only their techs have no clue what they are doing, none of them speak english, and and they (Maria) completely unprofessional telling customers to "chill.. chill" then she tells me to have a blessed day bullshit... she need the lord ! oh and by the way if anyone would like to call Ricci washer and dryer plesae call 815-690-7384!you willl not regret it ! however, you will if you call A+ Appliance !!!

A true Appliance Store over the years I've watched the growth n development. Satisfactory with the…read moreservice everytime I l walk in there

I got a refrigerator from here back in February, it has never worked that well the people that…read moredropped it off we're not professional at all. Now I have roaches in my kitchen, just had to pay over $1000 to get my house fumigated to get rid of the roaches that came out of the refrigerator and there was eggs still in it. I will definitely get my point across and I will keep posting bad reviews on every site this store is on.......

I had a very good experience today with Diamond Appliance. The tech, Angel, called ahead of the…read morescheduled arrival window to make sure I was home because he was able to arrive 15 minutes early. He was right on time and when I explained the problem with my gas dryer not heating up well, he knew right away what to do to start. Even though I clean out the lint i can reach and vacuum as much as I can, he took the cover plate off to find a lot more dust and lint. He took the inside cover off and found the inside wheel also with old dust. After a good hand cleaning he checked again and saw the gas flow was much better - but he also took the time to check the air flow to the outside and wasn't happy with that. He took off the vent extension and found it was clogged with lint debris. A good cleaning of that and now my 10 year old dryer is working like new. He was competent, friendly, efficient. You can't ask for more.

A technician was scheduled to arrive between 1 PM and 4 PM. At 3:57 PM I called to find out where…read morehe was. I was told he was at the job before mine. I did not hear anything further until almost 5:15 PM, when the technician called to tell me he was lost.

I m just coming home from work. Tired and hangry. I came in it smelled like gas. My daughter…read moretold me the oven was not heating up. She was going to make a pizza. I was desperate. Hunger and tiredness can do that to you. Got on yelp and Juliano called right away. They were in the neighborhood. I told him to come and diagnose the oven I figure it was the igniter. They quoted and work was done. Richard was very knowledgeable. He told me step by step on what he was doing. Price was reasonable due to timing. But i was very satisfied. And they do other work. Thank you Richard and Juliano.

This establishment is awesome professional and Chris is great; support this business it's worth it…read moreeverything explained and fair pricing highly recommend