I had a great experience with the Appliance Repair team. Roman came out to fix an issue with my Samsung stove that I had been struggling on my own, with no luck. He immediately knew what was wrong and fixed it very quickly. Roman was professional, friendly and respectful of my time and home. Very helpful and efficient- highly recommend! read more

Came out fast: same day availability for an assessment when I called, then were able to return next business day to do the actual repair. They worked on an electric range which not all companies will work on (as it turns out quite a few only service gas). The tech was efficient and professional. Happy with the repair so far. read more

I called them last week to arrange the repair of my washer. Diana on the phone told me that they would be coming on Tuesday at 3pm, so I relied on them and did not book anyone else. Last minute at 2pm on Tuesday, she messaged me to tell me that the technician could not come downtown! I called her and she did not seem bothered at all by the problem she had caused me. She messed up my whole schedule, she could have checked the details with her technician when we first arranged the appointment. Total lack of respect for my time and the urgency of my problem. I had worked with them in the past, but I am NOT working with them ever again :/ read more

Just to be clear, we didn't actually get our Washer fixed by Appliance Repair team since they couldn't find anything wrong but wanted to leave a review for their great service. Called after a recommendation from a neighbor for a relatively new Samsung washer that showed some signs of leaking. They came same day though was later than given window. Technician spent about 30 minutes running the washer to try to reproduce the issue but could not and did not charge us for his time which we felt was very fair. I think the initial quote was a $75 service charge applied to the repair cost if you decide to go with the company? read more

They sent a repair person right away, the company was very easy to communicate with. The Repair person was really knowledgeable and friendly and gave me really extensive great advice. I ended up getting a new washer instead of fixing what I had there was no charge for the visit. I really appreciate all the information and the time from this company. Thank you so much. read more

I was so impressed with the service - the technician kept on working the problem and got to root cause rather than just stop at the obvious thing. I bet many other firms would have given up and told us to get a new oven. Our 3 year old Kenmore double oven broke. The technician quickly diagnosed it as a brunt out board and gave us the option of repairing or replacing the board. The technician comes back and replaces the board but the oven is stuck in demo mode. He takes another hour or so to try to diagnose the problem to no avail. He says he needs to check and come back when he has a better handle. He comes back a few days later and says the he suspects the electrical connection is the issue. He pulls the double oven out (they carry a rig!) and finds that the installer didn't properly tie the electrical wires together and it was likely arcing instead of making a good connection. read more

Ramon came earlier than appointment time, diagnosed, fixed and replaced our fridge in less than hour. We had other technicians coming out earlier and none was able to source for the part as quickly. Save the trouble next time and get appliance repair team the next time! read more

Technician inspected my appliance. He said that he needed to order a part. After a week of no response, I called the company. Customer service rep relayed my message. But, still no show. read more

Came out same day and fixed the start button on the dryer! Also shared how I need to keep the machine away from the wall to maintain air flow. Very professional and kind service. Would highly recommend. read more

I worked with Dave on this fix- he was really great- both times to the house! The work was to fix a clothes dryer that my tenant reported was not working. The company was very cooperative in finding a meet time that worked for the tenant who was onsite. Dave arrived timely, determine what was needed and was in contact with me to ask if I wanted the new part ordered, and he could install the next day. His company provided the exact cost for the part and installation! Due to my delay, we met 2 days later- and he worked with me on my timing. He fixed the sensor, and described the strengths of the current machine. I had huge concerns I would have to purchase a new one, he said no need, with the sensor fix, lots of life still left. I would definitely use Dave and his company again. My house is in the Phinney Ridge area. read more

Our dryer had a nasty grinding noise so I called Appliance Repair team. The technician came out later the same day and fixed our dryer in a little over an hour. The technician was very knowledgeable and personable. The cost of the repair, 1 pulley, 2 rollers, was $346 which I thought was quite reasonable. There's also a 3 month warranty. I would hire Appliance Repair Team again read more

I had a great experience with this company today. Not only were they quick to reply with a quote, but they were able to come out same day! My washer stopped working mid-wash and I was dreading the idea of having to fish my wet clothes out and take it to my parents' house to finish washing. Luckily Tom was able to find and fix the issue quickly (about an hour). He demonstrated a lot of knowledge of his trade! read more

They offer fast and friendly service. The repairs were done quickly and the technician was very friendly. He explained what was needed and how it can be fixed. The labor fee felt very high ($240 for something that took 15 minutes at most to fix) which is why only 4 stars. However, they fixed my oven and got me back in Working order quickly. read more

I only used them for diagnosis of an issue with my refrigerator. The technician was on time, clean, friendly and knowledgeable. I would have liked to use them for the repair, however I'm not willing to pay a near 100% markup on materials in addition to the labor costs. I was able to complete the repair myself in about 20 minutes and saved a ton of money by sourcing the needed parts myself. If any complaint I had, it would only be them marking up materials near 100%. Otherwise service was great. read more

Repaired the dishwasher by replacing the motor. Prompt service, good communication, acceptable price.

Nate arrived earlier than scheduled. He was very thorough with his assessment of my fridge. I will definitely use the Appliance Repair Team again... and ask for Nate. read more

Maxim has repaired several appliances for us. He is unfailingly polite n knowledgeable. We trust him n r very happy with his work read more

I had a dishwasher fail and Dan came out to take a look. He quickly diagnosed the issue and made some recommendations, and we ordered a part and he provided an estimate. When he came back to do the repair, another part was broken and the total cost was not worth repairing. Dan was able to return the part we ordered and I only paid for the service call. I felt like I was getting a really honest assessment at an incredibly fair price. I will definitely call these folks for any future appliance repair needs. read more

We called for a repair service for a freezer that kept dripping. We genuinely didn't have high expectations as we chose quickly and figured we'd get up-charged! Honestly this was one of the best repair experiences we've had. Tom was the technician who came out to help us. He was extremely professional and took the time to explain to us what had failed and why. When the first repair didn't work out, Tom was probably more upset than we were! He nailed the second repair and it's genuinely been months and months (I forgot to write review...) of a perfectly repaired freezer. He even gave us specific tips on how it may have failed so that we might be careful in the future. Our cat also took quite the liking to him and would watch while Tom did repairs. The repair was of course, a bit expensive, but very reasonable. Appliance repairs are always going to cost a bit, but we felt we understood the cost as Tom took the time to explain the breakdown to us. Definitely have this company saved as someone to call when we need help! read more

They did an excellent job at fixing our dryer and were fast, professional, and transparent about their service times and cost. Would highly recommend! read more

The technician was very professional and answered all our questions after the diagnosis and recommended multiple options (including options that did not directly benefit them). Their diagnostic fee for as also very reasonable. read more

They were able to repair our oven quickly and at a reasonable price. Good customer service.

Nate came to fix our dishwasher two times. He was kind and helpful and got the job done! thanks!

This is the second time Appliance Repair Team helped us. The repairs didn't work out (they did everything that can be done with multiple visits), but Appliance Repair Team made it right. Honest business. Highly recommended! read more

Our refrigerator leaked water. Val came and diagnosed the problem. He is polite and knowledgeable.

Great service. Maxim replaced my garbage disposal and cleaned up the mass. Reasonable price too.

Maxim was great. He was on time and very knowledge. He fixed the problem within minutes. He only charged me for a service call,so I gave him a tip read more

Tom replaced the thermal fuse and thermostat and had my dryer running again very quickly. He gave some very helpful advice for how to extend my older dryer's operating life as well as recommendations for good brands of washers and dryers and what to look for in them. Excellent service! read more

My 3 year old Bosch dishwasher refused to drain and I called Appliance Repair Team first thing in the morning. Tom came to rescue at 11 AM. Before I finished hand wash those dirty dishes, he already got the dishwasher fixed. Replaced the drain pump, checked the inside filter and drain line to make sure nothing was clogged, and my dishwasher is back alive within 30 minutes of his arrival. Definitely recommend! Professional, punctual, courteous, a very good experience. read more

Tom was fantastic. He showed up on time, quickly figured out the problem with my dryer, and had it running smoothly in no time. He explained what he was doing in plain language and didn't try to upsell me on anything unnecessary. Pricing was fair, and his work was solid- my dryer has been running like new ever since. Reliable, professional, and easy to work with, I'd definitely call him again and recommend him to anyone needing appliance repair! read more

I called on a friday afternoon and the frig was fixed that night. Parts in the truck.

This is the second time in 3 months that Maxim has come out promptly, to save the day! In December he quickly diagnosed my furnace problem. Just needed a good clean and adjustment. And now in March, it was my 18+yr refrigerator. He assessed the problem swiftly and correctly. Broken "heating unit" in the freezer section which was not allowing the fridge to stay cool or de-ice. He replaced the part and saved me much time and expense looking for a new fridge. I highly recommend this company, and Maxim in particular. Intelligent, articulate, pleasant, and able to fix the problem! Melanie Marshall read more

Twice have had ART/Dan out for my Bosch freezer; second time my fault for not closing the door completely - but he diagnosed, ordered the parts (if necessary) and got it done. Also replaced my Electrolux washing machine gasket. Appreciate the care he takes when working, explains the what/whys and answers all my questions. Highly recommend. read more

Tom is a super nice guy who came and fixed our cooktop after we spilled some water into the control unit and caused it to short. He did the work very quickly and before I knew it l, the stove was up and running again. He was very respectful and wore shoe covers and left the work area very clean. Would definitely work with him again. read more

My husband and I had such a horrible experience with this company. What they quoted us was so off of what we were charged, and I can't help but feel like they were taking advantage of the situation. My husband spoke with the technician during the diagnostic visit for two of our appliances. He was quoted $150 for the washer part and $50 for the dishwasher part, plus $20 for labor on each item. They told him that the labor is cheaper than the parts. He was also told we would receive a $140 credit that was the cost of the diagnostic visit. When the technician came back to do the repair, my husband was not able to be present, but I was. The technician was here for about an hour preforming the repairs, and when he was leaving he asked me to pay. I told him that I preferred to be invoiced, but he said it was better that I pay then. I should have trusted my gut, but I felt so uncomfortable and I just wanted him to leave. When I connected with my husband later we realized we were charged over $700! He immediately reached out to see if this was a mistake, and they told him it was the correct amount. Someone texted him later in the day and told him they would be willing to give us a $70 discount. First of all, a text? Secondly, that amount doesn't even cover the $140 they had already promised to take off per their own policy! read more

Tom is nice, honest, and work quick! This is the second time he came to our house to repair the stove top! Thank you, Tom!

My refrigerator's ice maker stoped working on August 10 service tech said it was fixed made ice for a day then stopped. Now we are going into thanksgiving still not working I have paid 500.00 they don't return my emails want to get a new mother board the ice maker is toast I want a refund for service not rendered. Then I will go an purchase a new one. What bothers me is I grew up in two family businesses we cared about giving the customer the best service always. read more

Tom the techinican was professional, knowledgeable and efficient on his visit to repair our dishwasher. We highly recommend Tim and we will request him whenever we need an appliance repair read more

Tom was great! Fixed my dishwasher. He was on time, communicated very well his arrival time. Very knowledgeable and efficient! Extremely respectful. Thank you, Tom!!!​ read more

Maxim did a great job replacing the big rubber door gasket on our washing machine. Quick and professional. Thanks.