This was our third appliance we bought from them, that's how happy we have been with them. Mr…read moreGonzalez and his staff are professional, helpful, and mindful of budget. First we bought a fridge, a beautiful cabinet depths GE, and a GE microwave. Bought those 4 months ago, very happy with the appliances. This week we bought a stacked washer dryer, made arrangements for the delivery and install. As usual, perfect service, excellent appliances. Very much recommend!

Too bad i cannot give a negative number. I would not use Gonzales Appliances for anything. Our…read moreexperience was a bait-and-switch, price-gouging mistake. The Gonzales tech insisted on fussing with a weeping issue we had (from a plugged condensor discharge tube). He wasted lots of time (poorly) dismantling the freezer compartment. Ridiculously, the discharge tube is actually accessed at the lower back of the fridge. The tech had nothing to clear the tube, so my tool box provided the stiff wire needed. The tech then refused to check - without booking a second visit - why the freezer was not working (i.e. not freezing), which was the original reason for the call-out. It turned out that the freezing system (using freon or a more modern alternative) had a leak - diagnosed within 5 minutes by a real fridge repairman who we sourced through local friends (so, live and learn). The fridge was replaced, because leaks can't be fixed on modern fridges. And, having the tech fix the leaking discharge tube (which he insisted on) was a complete waste of time and money ($250).

Outstanding Customer Service and Repair! Shawn called me back same day and scheduled an appt, to…read morewhich he showed up very promptly! He diagnosed the WM problem and was able to repair it onsite and within an hour or so. Shawn left the area spotless and the WM works GREAT! No trying to upsell or buy unneeded parts to install. Shawn seemed experienced, trustworthy and was a pleasure to work with. Call this guy first!!

First rate experience, from initial call, to follow up and repairs! After contacting two other…read morefirms without any response whatsoever, Shawn with Elite returned my call promptly, gathered some relevant info and set the service call. After brief testing he was able to diagnose the problem and repair it on the spot! Professional, pleasant and efficient! I can't wait till something else breaks!

Best service all around! Can't beat it with anyone else. Artur is professional, kind and honest.read more

A bunch of people gave excellent ratings, so I gave them a call. Arthur responded immediately (in…read morecontrast to many contractors who don't call back or respond). He came out same day and gave me a completely reasonable estimate to re-locate a cable outlet and install electricity for my brand new gigantic and amazing flat screen. They came out the very next day and the crew arrived on time. They protected my furniture with drop cloths and plastic. The technicians went up to the attic to re-route the wiring. It must have been a zillion degrees up there, but not a single complaint. Although they had to cut out a small area in the wall for the installation, they patched it up perfectly. They even vacuumed and polished my buffet before leaving!! Arthur set a perfect example of how to exceed customer satisfaction expectations. So many desert companies today are completely flaky. They don't show up, add on extras, and do crappy work, and charge a small fortune. Not Azdea! The work that they did was SO professional - they even made the wiring on the back of the TV look and organized with zip ties. They mounted the cable box to the back of the TV. It looks so freaking amazing!!! Thanks guys for doing a great job. Highly recommended.

Serge from Quick N easy came out 1/13 to look at our broken Kitchenaid ice maker in our winter…read morerental in Rancho Mirage. My husband just had knee surgery, and the freezer in this rental isn't working either, so we needed the ice maker fixed pronto. Serge knew what the issue was and ordered the parts after our landlord approved the repair. Parts and Serge arrived 1/19 and ice maker was fixed! Very pleased with efficiency, politeness and speed. His English isn't 100% by his own admission, but I had no trouble understanding, and the company responds quickly via YELP or by phone. Recommended for fast fix in a pinch! Had one of the lower diagnostic service call visits in the area, applied to the total repair.

We had Serg come out to help fix a dishwasher that was not running. We needed to replace the…read morecontrol panel and replacement was a little more than we wanted to spend. He offered to work on the current control panel to see if he could get it functioning and he did. It's working. Will call again.

I wanted to take a moment to share our appreciation for the exceptional service my wife and I…read morereceived from Kristof Mikuta. From the moment we walked in the store, he was friendly, knowledgeable, and genuinely interested in helping us find the perfect washer and dryer for our needs. He took the time to explain the features clearly, answered all our questions with patience, and made the buying process smooth and stress-free. The delivery was equally impressive. Everything arrived on time, and Jose and Roberto handled the installation with care and professionalism. Truly outstanding service--We will gladly recommend WDC La Quinta to friends and family, thanks to the wonderful experience we had with Kristof

We ordered four Bosch appliances for our soon to be remodeled kitchen through Alex L and were…read morecompletely happy with the entire process. Alex got us each item at a cost under what we would have paid at Ferguson and Lowe's. I would highly recommend going to WDC first. The La Quinta showroom is impressive and we were treated very patiently and respectfully by Alex who seemed totally knowledgeable about the products we were trying to decide upon. Every conversation with him was personable, positive, informative and reassuring.

Receptionist very helpful and attendance to your needs. Repairman are cleanly dress and…read moreprofessional. Had to return a couple times to fix the repair with no additional charge.

Called All Valley Appliance to repair my dishwasher. They came out and fixed it without any…read moreproblems. Very impressed with the repairman and his professionalism. I will definitely call them again when I need more repairs.

Had a tech assigned by our home warrantee company come out, they refused to fix the problem coins…read morefound so said breakdown was not and tear. LKDM came out the afternoon of my call got a list of parts which I have ordered I'll call LKDM to return to install them.

I had a leak from the water filtration cylinder for my fridge. Had someone out to repair it, but…read morethey couldn't get the repairs to work. I posted on Next Door and LKDM responded to my post. They were quick, professional and friendly, and the repair was completed for a very reasonable charge. Definitely a company to deal with. Thanks!

Got a great deal on a refurbished washer with a warranty. Cynthia, the sales lady was very…read moreprofessional and knowledgeable, more than that though she was not pushy! Picked the unit up the next day and got it home, I live near Salton City and they don't deliver that far away. There was a problem with the water inlet so I went back to store and the manager Ellie was very attentive and understanding. I showed her a video I took of the unit and what was wrong. Her response was perfect saying she would send her lead tech out and have us up and running by the next day. True to her word Bobby was out there, when they said he would be out there, swapped the part out with another new part from the manufacturer, then took the time to explain why the inlet valve had failed, electrical winding. Needless to say I am extremely pleased with the service I received from everyone there.

We have a stackable washer and dryer that was leaking. I called JC APPLIANCE and they gave me a…read morequote to fix it and rather than buy a new unit we told them to repair it. The machine would always make the worst sound while in the spin cycle and we always thought maybe Sears delivery guys hadn't set it up correctly. JC Appliance took a little longer than I expected to get the parts back and come back to finish the job but my washer no longer makes the horrible Noises it did and doesn't leak. I'd give them 5 starts but the lack of communicating was annoying. Trish

This is a really great Appliance Repair company. I manage a lot of properties in the area so I am…read morealways needing Appliance service. So far he's always been able to fix the problem promptly and for a good price. So glad to have found this company!

I had a refrigerator that was making a loud noise early on a Saturday morning. I checked Yelp to…read moresee which appliance repair companies had the best ratings. I found Proper Repairs and decided to give them a call. They sent out two technicians within an hour, Arthur and Nick. These two gentlemen were polite, knowledgeable, and speedy in diagnosing and repairing my refrigerator. They showed me what problems surfaced as they inspected my refrigerator. They went over the damage in detail, told me how to avoid similar issues in the future, and charged me a very fair price for the work they did. It was the most pleasant repair experience I have ever had inside my home. If you're looking for a company who is honest, knowledgeable, and friendly - look no further than Proper Repairs.

These jokers delivered a stacked washer/dryer, that, in my opinion, was way overpriced. I had…read moreinstalled a brand new 240v receptacle in a single-family home and the homeowners were delighted with the space-saving design of this stackable unit. The upper (dryer) section, failed to turn on upon delivery. I went and double-checked and tested the 240v outlet after their 'installation specialist' said the outlet wasn't wired properly. He's a momma's-boy delivery slave, and I'm an electrician. ANYWAY, they argued the point but agreed to take the unit back to their shop and 'look it over.' The homeowners never heard back from them after two months of leaving messages and voice mails. I took the homeowners to Lowe's, and we bought a brand new stackable unit - and guess what? When we plugged it in to my supposedly 'defective outlet,' everything WORKED! I waited over a year to post this review in hopes JC Appliance would reach out and try somehow to make this right. They still have the machine to this day, and my homeowners never got their money back. Where I come from, this is known as LARCENY. Shame on you JC! Your other reviews reflect your incompetence and dishonesty.

****DO NOT BUY ANYTHING FROM THIS COMPANY****…read more I have waited almost four weeks to post this review so I could give JC Appliance and Repair a chance to rectify the situation. Unfortunately they did not. I own a small property management company and am a full time resident of the City of Indio. I had this company replace our broken double oven with one of their $1350 certified models three days prior to Thanksgiving since they say they tested their product and it worked. the following day it showed an error message so (DAVID, great guy so far) said to reset the breaker which we did. Unfortunately, nothing. Our guest were unable to make their thanksgiving dinner at the home and I requested JC appliances remove their default product since we had to pay our guest $1000 refund for the inconvenience. Now, JC appliance owner (Female, UNK name) refuses to give us our money since their invoice states no refunds (Which I did not sign as requested on the invoice and makes the contract void). regardless it has been almost 4 weeks the company will not respond to me, has not mailed me anything other then a short answer of you get store credit. The female owner also had the gall to tell me that i took a gamble buying one of their products since its a 50/50 chance since its used 8D.. wow! DO NOT BUY ANYTHING FROM THEM UNLESS ITS BRAND NEW. Now we have to go to small claims. Sad for a local small business who can not help other local small businesses and have to scam people.