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    Proper Repairs

    5.0 (10 reviews)
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    Appliance Repair Experts

    Appliance Repair Experts

    1.3
    (254 reviews)

    Zero stars, absolute crooks! This business was sent to our home in Palm Springs throughFirst…read moreAmerican Home Warranty to fix our icemaker. That was nearly five months ago. They billed the insurance for the part, never installed it (!!!) and our icemaker was never fixed and they closed the case with the home warranty. Took our $190 Service call fee, and the money for the part from the warranty company and never did the work! The tech came to our house, acted super cocky and arrogant like it was our fault that the icemaker wasn't working and treated us like we were idiots. (We had literally just purchased the home and had no idea why it wasn't working.) When he pulled the ice maker out, he scratched the limestone floor noticeably, and then said that we "should have had cardboard underneath it". We never even complained about this. We were super patient while he spoke condescendingly and irritatingly with us and when he left, my husband and I just looked at each other, shocked. Weeks and weeks passed then we were told that it was the warranty's fault that they were dragging their feet about getting the right compressor part and then he came back out and said it wasn't the right part. At that point, I told him to please ask the warranty to just replace it with a cheap icemaker because he kept telling us how expensive the icemaker was that had been installed. I said I don't want a fancy expensive icemaker please just ask them to replace it with a simple one so we can get on with things. Then on June 24 I got a message that the case had been closed on the First American Home Warranty side! I called Appliance Repair Experts to have some sort of follow through and to ask why the case was closed when nothing was resolved and I have not received an answer. Spent an hour on the phone today with First American Home Warranty who then told me I would need to open a new case for another $190 if I want our icemaker to be serviced. We paid thousands of dollars for this warranty. What a croc on both sides! I will gladly take this post down if the tech comes out, acts a little more kindly and actually fixes the icemaker, but until then total crooks!!!! You can see that I typically only leave glowing reviews for people, I am not a vindictive or cranky person, but this was absolutely nuts. Oh! My husband just reminded me that we also paid an additional hundred dollars for him to look at our dishwasher and he told us to to put bacon grease in it to fix it!! Literally cannot make this stuff up.

    Dishwasher leaking. Yan from Appliance Repair Experts…read morearrived on time. Professional appearance Detailed technical knowledge Diagnosed problem quickly Reviewed corrective actions Restart Dishwasher Problem solved Made recommended actions to prevent reoccurrence Outstanding

    JC Appliances

    JC Appliances

    1.9
    (7 reviews)

    These jokers delivered a stacked washer/dryer, that, in my opinion, was way overpriced. I had…read moreinstalled a brand new 240v receptacle in a single-family home and the homeowners were delighted with the space-saving design of this stackable unit. The upper (dryer) section, failed to turn on upon delivery. I went and double-checked and tested the 240v outlet after their 'installation specialist' said the outlet wasn't wired properly. He's a momma's-boy delivery slave, and I'm an electrician. ANYWAY, they argued the point but agreed to take the unit back to their shop and 'look it over.' The homeowners never heard back from them after two months of leaving messages and voice mails. I took the homeowners to Lowe's, and we bought a brand new stackable unit - and guess what? When we plugged it in to my supposedly 'defective outlet,' everything WORKED! I waited over a year to post this review in hopes JC Appliance would reach out and try somehow to make this right. They still have the machine to this day, and my homeowners never got their money back. Where I come from, this is known as LARCENY. Shame on you JC! Your other reviews reflect your incompetence and dishonesty.

    ****DO NOT BUY ANYTHING FROM THIS COMPANY****…read more I have waited almost four weeks to post this review so I could give JC Appliance and Repair a chance to rectify the situation. Unfortunately they did not. I own a small property management company and am a full time resident of the City of Indio. I had this company replace our broken double oven with one of their $1350 certified models three days prior to Thanksgiving since they say they tested their product and it worked. the following day it showed an error message so (DAVID, great guy so far) said to reset the breaker which we did. Unfortunately, nothing. Our guest were unable to make their thanksgiving dinner at the home and I requested JC appliances remove their default product since we had to pay our guest $1000 refund for the inconvenience. Now, JC appliance owner (Female, UNK name) refuses to give us our money since their invoice states no refunds (Which I did not sign as requested on the invoice and makes the contract void). regardless it has been almost 4 weeks the company will not respond to me, has not mailed me anything other then a short answer of you get store credit. The female owner also had the gall to tell me that i took a gamble buying one of their products since its a 50/50 chance since its used 8D.. wow! DO NOT BUY ANYTHING FROM THEM UNLESS ITS BRAND NEW. Now we have to go to small claims. Sad for a local small business who can not help other local small businesses and have to scam people.

    Assured Heating and Air Conditioning Services

    Assured Heating and Air Conditioning Services

    4.9
    (74 reviews)

    I initially reached out to them for a routine maintenance on my 3 ton Carrier unit as well as my…read moresplit unit in the garage. Their reviews as well as overall ratings were what attracted me to use them as well as their experience with split units. My call was answered right away & I was able to get an appointment the next day. That went very smoothly & the technician was very professional & helpful. Unfortunately a while later my Carrier unit's fan motor started making noise. It was Easter weekend, but I called them to see if they could send someone to at least take a look at it. Chris the owner responded to my call & despite being with his family, said he'd be over later that day. When he arrived, he assessed the situation and explained to me that the previous repairs on the ac unit had replaced the fan motor with the wrong size motor for that unit. He took the time to educate me on why the motor was wrong & had resulted in damage to the fan. As a result, both the motor & the damaged fan would need to be replaced. He said he'd work on getting both a new fan and motor for the unit. Unfortunately there were non in stock from the local suppliers as well as LA. We're able to find the right motor & fan at an out of state supplier which was able to ship it UPS 3 day delivery. Parts came a day early, & Chris was there the next day to install both! He again showed me how the new motor & fan were not only the right ones for my unit, but also how it would be more energy efficient as well. Chris is a true professional who genuinely cares for his customers! I'd definitely recommend him to any of my friends in the future!

    Last month, my A/C stopped blowing cold air on one of the hottest days of the summer. I posted a…read moreproject on Yelp, and Assured A/C Services was one of the first to respond--with a quick reply and a very reasonable quote. Before the tech could come out, the unit started working again, so I canceled. Kali, who I'd been in contact with, was super understanding and didn't make me feel bad at all. She even offered a discount for a future check-up--seriously great customer service! Fast forward to Labor Day weekend--of course, the A/C dies again, late at night. Thankfully, a storm rolled in and cooled things off just enough to sleep. I immediately reached back out to Kali the following morning, and she had a tech, Chris, at my place within a couple of hours. Chris was awesome--super professional, explained everything step by step, and even took photos to show me exactly what was going on. He found a few lingering issues that should've been addressed by a previous company. His quote was fair, and he gave helpful, budget-friendly recommendations without any pressure. Long story short: honest, responsive, and reliable. I'll definitely be calling Chris and Assured A/C for any future needs!

    Proper Repairs - homeappliancerepair - Updated August 2026

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