My husband does the vacuuming in our house. He was gone and so I had to do it. I could hardly pull…read morethe machine across the floor so I knew there was something wrong. I called the store, and a young man named Charles, said sure, bring it in! When I went to see him- he said all you need is a tune-up for $89! It was ready when he said it would be, we exchanged some conversation, and I was off with a vacuum functioning the way it was intended. I'd highly recommend anyone to this store. Thanks, Charles!

Go here to get your vacuum serviced or to purchase a vacuum. Check out r/buyitforlife on Reddit;…read morethis is a locally-owned, non-big-box vacuum store that sells all the brands you will read about. And this business will take care of you, just like the good 'ole days of business ownership. I did not buy a vacuum from here, but I called the store for help with a Miele I got from another store that had gone out of business. The owner, Charles, went above and beyond what I would expect from a business in helping me out. He charged a reasonable price to service my vacuum, gave me some tips on how to care for it, and made sure I left feeling great and more educated. I won't ever go anywhere else for anything vacuum-related.

AAA Appliances is the best place to go to for purchasing appliances! I purchased my refrigerator…read morethere earlier this month at a great price and will be going back to purchase an electric range. They have a wide selection at great prices, plus excellent customer service! My kitchen is small, so I needed a smaller model, and they had them in stock. They delivered it the next day. AAA Appliances is now my go-to for appliances, and I have already recommended them to my family and friends. Sue G. C.

I went in in need of a new refrigerator and dishwasher, and ended up with all new appliances,…read morebecause the prices were just that good. After searching Lowe's, Home Depot and Bray and Scarf so I had an expectation that I would spend a certain dollar amount for what I needed, and I was able to find what I needed and wanted for less that amount at AAA. I got my low profile microwave, a stove with pan storage and a built in air fryer, my counter depth French door fridge, and a dishwasher so silent I thought it wasn't working. :-) It was nice to have personalized service, which meant I was able to call back and make a last minute change once I came back home and checked some measurements, and there was no trying to figure out who I spoke with after being placed on indefinite holds. Delivery was scheduled for the following weekend, and the installation and removal was completed efficiently and with consideration for my home (and cat who wanted to be in the mix). Would definitely recommend for anyone in the DMV area, it is worth the ride if you're in need of new appliances and are over the big box store approach.

Very disappointed. I just called a few minutes ago to ask about a range that is Google assistant…read more He gave me 2 options a Samsung and an LG. I asked him about delivery and hallaway he also helped me with that. I asked if there's anybody that could assist with setting up the Google and he said no and he said is that OK. I said no is there a manager. He hung up the phone on me . I am calling for a friend because he is now legally blind and needs assistance. I would think that you would be able to give me someone who to contact for this assistance. You could tell when he answered the phone he just did not want to be bothered. I understand you are not capable of set up. I got that. But if I purchase the product, you should have info about said product.

These guys are excellent! They showed up exactly on time, with masks on, and all the proper…read moreequipment for installation. Transparency was there throughout the purchasing process in prices, installation charges, and stock availability. In particular, I appreciated receiving notice of damage to one of the machines before delivery. Now Appliance reordered the machine from the manufacturer and is prepared to deliver and install when in stock for no extra charge. The salesman, Chris, was responsive both by phone and email. He was very helpful in selecting the appliances that fit our budget. If I had my wish, the online catalog would be easier to navigate as it has no search/filter feature.

Cabinets Discounter cabinets quality is unsatisfactory. I bought mid range cabinets and it has…read moreonly been 5 years. Since the doors are not real wood, the material expands when it gets wet. Very disappointing. I have to work and replacing them now bc it's an eye soar.

Horrible customer service and products. DO NOT USE THIS COMPANY…read more We ordered very large master bathroom vanity cabinets from Rick in the Chantilly VA location Nov 2022, the cabinets were delivered on time, early Jan 2023. First, the delivery company was very unprofessional and rude. They proceeded to tell me that Cabinet Discounters should have told me that they will only leave them in the garage, which I said I was never told that and it's winter and I do not want them to warp. They ended up leaving the cabinets in the middle of my dining room...6 extremely large boxes. My contractor attempted to install them a few days later and notice one of the doors was not the same design as the rest of the doors. We also noticed a drawer was broken and several panels were warped and not able to align. We called Rick, sent pictures and he ordered the "correct" panel (which when rec'd, was a different color, therefore we had to re-order again). After much back and forth with Rick and he telling me that we will have to pay for someone to come out and "fix" their issue, Rick then came out to our house to see if he can align the cabinets and also to assess the issues. He confirmed there were major issues with the panels and that the doors were warped, etc. Rick took pictures and was supposed to write up what he observed and what was being orders so that we knew what deliveries to expect. We never rec'd a write up from Rick... we then proceeded with in the next few weeks to get 3 additional shipments of panels that were ordered. Again, when we received the additional panels, one broken (which again we had to have another replacement). Once ALL replacement doors were recd, we had our contractor come back (additional cost to us) to attempt to reinstall the 6 panels. Our contractor noticed some of the "new" panels are longer than other, some are wider than others, and again some appear to be warped since they cannot close flush. Again, he was unable to be aligned some cabinets. We have sent emails, made phone calls, Rick has told us that the manufacture is going to call us back, #homecrest and we haven't heard from anyone. It's been over two months now that we have had cabinets installed (without panels), over half of the panels are sitting in my hallway, paid in FULL, paid our contractor additional money in an attempt to "reinstall" the cabinets two separate times. We have had a master bath completely renovated and been waiting two months to be able to use our cabinets. This is horrible customer service, horrible products. They haven't acknowledged the time, money and inconvenience this has caused. They have completely gone silent.

We have been using this company for close to 10 years. This family business caters to its clients…read morewith professional and knowledgeable expertise. Good advice as to when repairs would not be cost efficient. 30 day guarantee on work performed. Always a pleasurable interaction from initial calls to appointments.

Jim was on time and called 30 minutes before coming over. Excellent communication with scheduling…read moreoffice. Excellent repair service. He went above and beyond and replace the dishwasher seal. I will hire him again in the future.

This is the Best Buy Outlet Crisis center!…read more Only when you are in a crisis/ time crunch do you show up at Best Buy for computer assistance. I needed a laptop cord replacement. Kyle rocked it and asked if I needed help as soon as I entered the humongous store filled with household appliances new and used. He immediately took me to the charger aisle and tested a universal charger on my laptop. It saved my day as I had a virtual highpower meeting to attend that evening. Kyle and Best Buy saved the day! + customer service + parking with disabled accessibility + appliances galore +/- could use better signage in the store to navigate items.

The open-box smartwatch that we purchased technically had been factory reset, but was still linked…read moreto the original purchaser's Google account, so was completely unusable. Clearly they don't understand the technology they sell well enough to know if a product is fit to be resold. On the positive side (but not enough to change the rating) was that Kyle was helpful for both the original purchase and the return. Also note that Google's address for this store is completely wrong. It is in the same space as the former full-service Best Buy.

I have been a customer of D&B for about 20 years and I always have a good experience, mostly…read morebecause I will only work with Bart, the owner. Bart is an awesome guy who knows the area like the back of his hand and knows everybody in the construction industry. He will tell you exactly what tool you need for the job you are doing. When I first met Bart, I walked in to rent an auger, because I was digging footer holes and building a deck. Bart asked where I live, and when I said Ashburn he laughed and said: "Forget the auger, you're going to need that" and pointed to a jack hammer. I laughed at him and asked if he was serious. Well, 12 hours of jack hammering (basically carving holes into rocks) I knew Bart was the man. I've found other members of the staff to be pretty good and knowledgeable, and they seem to be much more on their toes when Bart is in the store. Great, family owned operation that I prefer to give my business to over the big companies out there.

They are super helpful!…read more I have been there several times to have my propane cylinders filled. They have great prices and super great people. They always pickup and return the cylinders from my car and even put them back in, if I ask. I would go back there anytime I needed to rent some equipment or get my tanks filled again!

I cannot say enough good things about this vacuum repair shop. The gentleman I interacted with was…read moreso kind, gave excellent customer service, and thoroughly explained what was going on with my two Dyson vacuums. (Not to mention he was very kind to my two autistic teen boys who were checking out every vacuum on display!) After a thorough inspection, we decided that after 5 years of cleaning and maintenance on the Dyson vacuums, it was prudent to purchase a new German-made Sebo vacuum because it came with a 7-year warranty (that was extended by this store to 10 years because they stand by their products, service, and customers) and it was built to last like the vacuums of yesteryear. The Dysons are made to last 2-3 years with built-in obsolescence, so you'll find yourself dropping $350-400 plus annual maintenance. After making the decision to purchase, the gentleman assembled the new vacuum for us, thoroughly demonstrated how to use it and the features/attachments, and gave us extra canister bags for free. He also offered to clean our old Dyson (that worked somewhat intermittently that we will use as a "spare" in the basement) for free since we made the purchase of a new vacuum. When I returned to the store two weeks later to pick up the cleaned Dyson, he remembered me and asked how my boys were doing, and he showed me how he discovered a crack in the hose and just went ahead and replaced it with a part from another Dyson vacuum someone discarded. Again, for free! I've come to this store for cleaning/repair/maintenance on my vacuums for many years now, and they have always been fair and honest and service has been impeccable. They are very knowledgeable in all the name brands and vacuum types, and can definitely steer you in the right direction of what vacuum will suit your household needs (e.g., good for allergies, pet hair, hardwoods, upholstery, etc.). Highly recommend.

We got a mailer offering $19.95 repairs at the Herndon Center location. We took in our Dyson…read moreupright, which I've had serviced before at other places. For other vacuums as well, at various places I have used in the past, they just need simple things like cleaning out dust or replacing a belt. At this place, despite the coupon for repairs, we were immediately told (w/o looking at our machine) they do not do repairs but would be glad to show us new vacuums. So the mailer was a scam?