I don't recommend this nail salon. I now have an infection in my big toe and on my thumb. I went back in there to let them know that I got an infection from their salon and they blamed me. They said it was in no way their fault that it had nothing to do with their services. Which is a blatant lie - there was actual puss coming out of my thumbnail where the skin and cuticle had been cut away. And a while line of puss along my toenail cuticle. I know my body and I've been getting regular mani pedis for decades (not here). I'm now on a 5 day three times a day antibiotic while on my summer vacation. I asked for a refund and was refused because she said "they are independent contractors and they don't want to give up their commission" They lean heavily on the fact that they speak little English and therefore think it gives them the right to play stupid. They're of course going to do anything to blame the customer vs owning up to a mistake. It's a shame because they are messing with people's health and spa infections can cause years of problems. I asked for the owners phone number and they refused to give it to me. They said I could leave my number, which I did, but I doubt they will call me to follow up. It was a packed salon so I lifted up my antibiotics to worn the current customers that I got an infection here and to not have them cut their cuticles. That's when I was kicked out and told to never come back. Again sad, this is bigger than wanting a refund - this is a public health issue. And for them to try and cover up and blame the customers that have had infections and issues is irresponsible. I caution you when going here. And if you do choose to then ask for fresh tools or bring your own. Do not let them cut your cuticles. Stay away from the paraffin foot/hand bath. Go for the basics. It's too bad because the foot and leg massage was heavenly. So think twice especially if your queasy when it comes to dealing with puss filled wounds. I spent $96 dollars to get an infection on my vacation. Thanks for the puss Aptos Nails. read more

Aptos Nails - Again so obvious that is from my cuticle- part of it is unattached. Puss was coming out of it. - Nail Salons Near Me - Aptos, California

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Do yourself a favor and patron ANY other nail salon other than Aptos Nails. They are so incredibly rude, unfriendly, unhelpful and WAY OVERPRICED. I wouldn't mine paying what they charge if I didn't feel taken advantage of and incredible regretful each time I leave there. Proximity and time is what has forced me here 3 times. NEVER EVER AGAIN. I will plan ahead much better from here on out. NEVER AGAIN. SO RUDE! read more

She scrubbed the top of my toes so hard that it broke the skin. I'm hoping the scrubber was disinfected, but I also will disinfect at home. I've never had a pedicure where the tops of my toes were scrubbed, let alone so aggressively. See photo!! Not to mention a horrible paint job. Needless to say, I won't be going back! read more

Aptos Nails - My toes the next day after a pedicure. She scrubbed the top of my toes so hard it broke the skin! - Nail Salons Near Me - Aptos, California

I am completely dumbfounded by the fact that there's not a single nail salon in Santa Cruz that can do a decent gel manicure. Not only that, they charge the HIGHEST prices I've ever seen in my life. The polish starts so far away from the cuticle. These pics are ten minutes after leaving the salon. I don't understand how any of these salons stay open. read more

Aptos Nails - Polish is ridiculously far from cuticle line - Nail Salons Near Me - Aptos, California

WARNING - DO NOT GO TO THIS SALON. I called in the morning to make an appointment because I had a number of things I needed to accomplish later in the day. I explained I wanted an appointment and was asked what time. I said 1pm and the attendant confirmed. I drove for 30 minutes and arrived just prior to 1pm. When I came in, I gave my name and said I was there for my 1pm appointment. There was stone cold silence and the workers all looked down. I was told it would be a few minutes and that I should have a seat. They placed me at a metal folding chair adjacent to the open door, which was very cold, since it was about 60 degrees. I asked if I could close the door and one of the attendants said yes. I sat for so long I thought they had forgotten me, so I stood up. They then had me move to one of the nail stations, the top of which was broken stone of some kind taped together. I sat there for a very long time and could see that as workers finished with customers, they did not move on to me, but instead moved to other customers - who apparently had also been waiting. No one said anything to me or acknowledged my presence or the delay. It was pretty clear that making appointments they could not keep was their standard way of doing business. They eventually moved me to yet another nail station, but there was still a delay and still no recognition or update as to when I would receive my manicure. They finally started my manicure a full 40 minutes after my scheduled appointment. The manicure was very quick - it was over in 20 minutes. Then I was stunned that they charged me $45! I have had spa manicures with hot wax and massage for that amount - but never for a 20-minute slash-dab effort. I came away feeling very badly used. They were dishonest when they made the appointment and did not so much as apologize or even acknowledge their deception and disrespect. My whole afternoon was disrupted by this salon. Save your money, save your time and save your sanity - stay away from Aptos Nails! read more

the nail salon is so amazing! they did my nails so good, i showed them a picture and they made my nails look identical to the picture. I highly recommend this place! read more

Aptos Nails - Nail Salons Near Me - Aptos, California

While I think they had a good system for social distance, it was not evident they cleaned after each guest? I had my nails and toes down with gel. Looked nice for a couple days and then the nail polish started chipping.. I took my niece and hers did too. That is ridiculous for Gel nails.,and for the price we paid! Very disappointed, They also have one lady there who seems or acts like she is in charge, that is not friendly at all, never smiles read more

My first time here. The salon was dirty and I had poor service. My manicure nail station was very dirty. Dust, skin particles and old polish were everywhere (easy to clean with remover). The towel that was laid out for my hands was soiled, stained and dirty. My manicure was very rushed, total 18 minutes from start to nail drying. Massage was maybe 2 minutes for both hands. She was very rushed and didn't give my nails much attention. They were rushing people in and out as fast as they could. I won't return. read more

I went to Aptos Nails for a mani and pedi, and had a great experience. The kind woman who did my mani and pedi was so sweet and did a great job all around. I found the salon to be clean and welcoming. I appreciate that they have music playing consistently since silent salons are super awkward. read more

Love them! Beautiful work! Kind and sweet! But there is definitely a language barrier but still fabulous! Highly recommended!

I will never EVER go back to Aptos Nails again! Their staff is extremely rude whether on the phone on in person. My gal today that did my pedicure was absolutely the rudest nail technician I have ever had. Too long to go in specifics but she was not pleasant at all. I am so mad at my self for tipping her and I shouldn't have done that. Others witnessed this and one lady waiting left after she saw my treatment!!!!!!! read more

I came here to get 3 acrylics removed. Three. The young lady who did it ripped them off painfully (I could've done this myself mind you) but this is not why I was upset. She charged me $25 for this. My mind is boggled. Never coming back. I feel like I was taken advantage of, it took her all of 30 seconds to do this and didn't even clean my nails up after.... Dishonest read more

My friend only goes here for her acrylic fills, so she brought me. I have pretty short nails but I still asked for a French gel manicure. My nails were perfect. I went to San Diego and was in the ocean and sand a lot and they stayed on for three weeks with no chipping. I don't know why they were so different than any other manicure I've had but I highly recommend this place and I know understand why my friend only goes here. read more

Called to make an appointment for a pedicure, Bebe was my pedicurist, she was very sweet and did an amazing job. Here is the down side, the mid-range pedicure was $48 after tip I'm $60 in. This price was $15 more than my typical located in Cupertino on the Los Altos border than provides more service so I won't be going back...bummer. read more

I wanted to like this place. I've gone 3 times now and each time walked out disappointed. Today was the worst. Gel manicure turned with uneven, clumpy polish that started too high up on my nail so it looked grown out. Honestly should've asked them to be redone but I was just over being there and it was clear the lady didn't know how to do nails. Bummed. read more

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Came here 2 weeks ago to get a gel full and absolutely loved Kelly. I always have a hard time finding someone who understands what I'm asking for and she did a fabulous job, shaping and cleaning up my cuticles. I walked in without an appointment and luckily was able to be seen in a timely manner. Their work is efficient, came back today for a pedicure and gel manicure and once again I left a happy costumer. Although this time I did make an appointment prior and I didn't wait more then 5 minutes from my scheduled time. It's clean and sanitary and the ladies are friendly. Prices are within reason as well. I recommend this place to all you women and your pampering needs. read more

The worst consumer service ever. I went in for a gel manicure, all the staff were telling me to get a full set instead. Then the ladies kept talking badly me and why was I getting a manicure. It was my first time there after someone recommended it too me. I will never go back ever read more

Aptos Nails - Nail Salons Near Me - Aptos, California

One of the worst manicures I've ever had. I had to ask the person to file my nails again but this time properly so they were even and not jagged. She was so rough it was painful. Dipped my fingers in hot, hot acetone to remove the gel polish. What was that? My fingers turned white where the acetone hit. They commented this was a new way to remove the gel. Never heard of this before? Seriously, they don't care about their clients as they have another one waiting when you leave. read more

Service is terrible, Manager is rude, very un- accommodating. After having two nails fall off within two days, went back to have them put on they told me to come back another day. This happened twice. Any other nail salon would be eager to make it right. read more

I'll start by saying this place is crazy expensive....price is comparable to the nicest salons in Beverly Hills. I don't like to leave negative reviews but I had a really terrible experience here. Girlfriend and I spent $200 yesterday for gel polish manicures and pedicures and my nails look embarrassing. The paint job on my fingers is extremely clumpy, the edges are not smooth, and there is a gap between the paint and the cuticles... it looks like a child did my manicure. Also the shape from the file job is asymmetrical. My big toe nail on one foot was cut at an angle and left that way after I asked for it to be fixed. The nail artists here need to take their time and pay attention to detail. Overall I'm super disappointed that I wasted $100 and my nails are stuck looking bad over the 4th of July holiday. read more

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I had posted a review awhile back and was not crazy about going back however, my gf said they switched owners. I thought this place is so close to my house I will give them another chance. Well, it does appear that they have new owners however, the music is the same with the same "chant" playing over and over and over again. It's annoying as a customer and I am sure equally as bad for the employees that work at Aptos nails. The place seemed very sad. My nails were not even and the really disappointing part was that I paid good money to get them done. The clippers,etc did not appear to have been sterilized. Maybe the Health Department should pay them a visit. read more

Excellent service! I walked in with a friend on a Sunday and we got immediately seen for manicure/pedicures. I loved their massage chairs and quick, beautiful work. Everyone was very friendly. We were very impressed and are looking forward to coming back soon! It was so nice to get such great service during these hard times. Thanks ladies. read more

Aptos Nails - Nail Salons Near Me - Aptos, California

I don't usually leave bad reviews and I wasn't going to give them any crap out of respect.... but they did an absolutely horrible job on my nails and she knew it as well and then when I went home and checked my bank a few days later they had charged me $10 extra!! The nails were so terrible I left and spent extra money elsewhere to get them fixed. Only posting this review because they charged me extra without telling me read more

I have been to a lot of nail shops all over Santa Cruz, Los Gatos, Watsonville and Monterey/Carmel (and the world!!!) I came to JC Nail plenty of times before the renovation and it was a 5/10. Today was a last minute decision to stop by and see if they had time for a fill. No rush. As it turned out, my nails were lifting (after 2 1/2 weeks) and I needed a new set!!! UGH. I was bummed bc I didn't know this and Leena was VERY irritated. I felt terrible!!!! I only made an appointment for a fill. I would've come back or waited but she was able to do it! YAY!!! I wish I would have walked out. They not only had the nerve to speak terribly of me the whole time but, she treated my hands like crap. She filed angrily and kept saying, "I know HUNAY"...."I will do for you HUNAY".....while not addressing the fact that my nails were ALL different lengths and shapes. In the end, after my daughters fill and my full set, I paid $100.00 for a full set and "nail take off", and a fill with gel. I won't be back. Not because of Leenas bad attitude and chatting but because her work is not good. I can deal with the gossip but, NOT bad nails! You might want to remember that some people are bilingual!!!! To B and Leena...... Tôi đã đn rt nhiu ca hàng làm móng trên khp Santa Cruz, Los Gatos, Watsonville và Monterey / Carmel. Tôi đã đn JC Nail rt nhiu ln trc khi ci to và đó là ngày 5/10. Hôm nay là mt quyt đnh vào phút chót đ dng li và xem h có thi gian đ lp đy không. Không vi. Khi nó bt ra, móng tay ca tôi đang nâng và tôi cn mt b mi !!! UGH. Tôi đã b đánh đp bc Tôi đã không bit điu này và Leena đã b kích thích RT. Tôi cm thy khng khip!!!! Tôi ch làm mt cuc hn cho mt đin. Tôi s quay li hoc ch đi nhng cô y đã có th làm đc! YAY !!! Tôi c tôi đã bc ra ngoài. H không ch có cm giác lo lng khi nói v tôi sut thi gian mà cô y còn đi x vi tôi nh nhng th v vn. Cô y gin d và liên tc nói, tôi bit HUNAY, .... Cui cùng, sau khi các con gái ca tôi lp đy và b đy đ ca tôi, tôi đã tr 100,00 đô la cho mt b đy đ và móng tay ca con nga ci ra, và mt ming gel. Tôi đã thng đc tr li. không phi vì Leenas có thái đ xu và trò chuyn mà vì công vic ca cô không tt. Tôi có th đi phó vi nhng tin đn nhng móng tay không t! Bn có th mun nh rng mt s ngi là song ng !!!! !!!!!!! read more

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Second time coming in, first time service was good enough, technicians seemed experienced. Unfortunately this time a man helped me at chair #4. If I had to guess I would definitely put money on the fact he's probably not been doing nails for more then a couple months and probably under someone else's license. Although he claims he's been doing them for several years it's obvious that's not true. No one would fill the tip of every nail and the bottom and still leave a huge dip in the middle, then he proceeded to file then forever and when it was all said and done they were way shorter, thicker and he didn't even clean underneath or clean them up around the sides, I have no problem with someone who's learning, but please be honest and if you can't do a good job, don't try to make me look stupid because of it! I admit I'm pretty picky and problem even a bit bitchy, but hey they want to charge top dollar then I expect quality service...And to the stuck up little brat sitting beside me. Your right! Just want to update my original post, by saying most of the employees seem to be experienced and do a great job, but you definitely need to know who those people are and request them. And just like everywhere, Prices are increasing but the quality of service is not! read more

I didn't have an appointment, and arrived as a walk-in at 10:50am on a Tuesday morning for a pedicure/manicure. The manager/head woman said I could take seat # 3. Two hours later!!!! I waited so long, that my pedicure water turned cold, and had to be refilled. At NO POINT, was I told how long the wait would be. At one point, another client came in for a pedicure. She was told to take seat #1. Again, she was not told how long of a wait she would have. After her water turned cold, after waiting 20 minutes, she got up and left. The head woman was doing a manicure, and I overheard her telling her client, "oh some people are just impatient, and laughed at the woman as she left. The woman next to me had a reserved appointment for 11am for a mani/pedi. She was STILL there when I left 2 hours later. Never going back! read more

Very nice, quiet young lady helped me. She was patient and did and amazing job. Love the callous removal, will definitely be back and request her. read more

Aptos Nails - first timer .. - Nail Salons Near Me - Aptos, California

Updating this from 2 stars to one because not only was this the worst and most expensive manicure I've ever had, but I also just noticed I'm getting nail fungus on one of my fingers which I have never experienced before. This place should just close down read more

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I returned because they are one of few that have walk ins. Person doing my pedicure was so disengaged that she talked to a coworker and just held the hot rock against my calf and burnt my leg. She was so sloppy that my rolled up pants were soaked when I left to go to errands after. The other person who did my manicure did the worst job and I am really not picky. I have cuticle edges sticking out and the shape looks like a bad home job. This place feels like a factory and is not super clean. One star for parking and walks in. Customer service and quality of work is not good. Unless desperate I will not be returning. read more

This place is terrible. She used in old product that peaked off in 3 days. Had a French manicure. read more

Aptos Nails - Apria Nails - Nail Salons Near Me - Aptos, California

My 3rd time coming here. The guy did a terrible job. The polish is all over my cuticles and under my nails. He didn't let my nails stay under the UV light long enough so my nails are tacky and smudgy. Pools of polish on the sides and not enough polish in other spots. After having him try to fix them and making them worse, I just decided to say they're fine. Left there and went straight to another nail salon to have them redone. I wasted $40 on a fill!! Way too expensive! Never going back. It's a bummer because they are right by my house. I was the only one in there so it's not like he had to hurry. Ugh. read more

This place is not good. I went in for pedi and acrylic fill. They didn't have time for fill, so they told me they could do it two hours later. When I returned, they said they didn't have time, and couldn't fit me in until the next day. Uuugh. So I went somewhere else, and they kelp shaking their heads at how thick and unnatural aptos nails had make my previous set. By the time they had filed off the mounds of excess, there were literally piles of acrylic dust everywhere. Avoid this place. read more

I was really excited about trying out this nail place, since it had good reviews. Unfortunately I had a bad experience... I went in for a fill and the acrylic was soo thin than 3 of my nails were braking hours after I had left the salon. It's a bummer that they are so stingy with products. Plus they overcharge here. L read more

Fun with cat-eye color. Christine did a great job! Especially with checking the edges on the gel color. I'll be coming back!! read more

Aptos Nails - Fun with cat-eye color. Christine did a great job! I'll be coming back! - Nail Salons Near Me - Aptos, California

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Since they changed personal the salon is getting worse. Rude and inexperienced staff, do what they want and not what you ask. I didn't care paying more when the service was good but definitely I am not going back. read more

Very rude staff! Do not give this place your business. Go to Swan Nails instead. The woman in charge was very inappropriate to my young daughter and myself. read more

UPDATE: Since Covid, they never have the same personnel. And they charge extra for Covid precautions, yet they never used the plastic shields when I would go in for a manicure. They would use the chairs that didn't have them. I don't get the impression that their manicurists are experienced. And the "supposed" manager has a serious attitude problem. My sister and I like to get dark shaded gels, but they put it on so thick, it looks so fake and clunky. We tried the gel powder, and that didn't go well either. We used to go in for manicures together, but I think we're going to go somewhere else now. ---------------------------- Previous review: What's the point of having an appointment when every time I come in, they're with walk-Ins? I'm late every single time! I'm happy with my nails but their magmt. pushes quantity over service. read more

This place is awesome! First time here and I needed a mani/pedi so bad (thanks covid). It was very clean inside and they were very attentive. Make sure to get the deluxe pedicure. They do an amazing job at callous removal and give you a paraffin treatment. Tina did such a great job ok my French maní and pedi. I will definitely be back :) read more

Absolute, hands down, best pedi ever! Seriously happy with the entire experience I couldn't possibly say anything more....besides thank you for treating my husband and I so wonderfully! read more

I loved these folks when they were JC & now even more!! They've stepped up their game quite a bit & are so worth the price increase. I'm sure their rent went up when the new building opened... anyway - what a luxurious experience my pedi was last week & the pedicure still looks and feels great! Keep up the good work you guys!! I'm looking forward to my next visit!! read more