Recently cancelled my 8-year service with PRIMO BRANDS (originally SPARKLETTS thru COSTCO) because…read morePRIMO BRANDS customer service is NONEXISTENT, unreliable and the 3-gallon bottles with HANDLES that I received for 8-years were suddenly NO LONGER AVAILABLE (also, nowhere does PRIMO tell you how to CANCEL service). After much research called PEBBLE SPRING WATER and spoke to WILL at length about my NEED for 3-gallon HANDLE bottles. Was assured they have them and my new account was set up immediately. My first delivery came 2-days later and was exactly as promised. Suffice it to say SO FAR, BEYOND GREAT!!!! Love the fact that PEBBLE SPRING WATER is a smaller company who actually still cares about REAL customer service and PERSONAL assistance instead of automation hell! Works for me!! MOST IMPORTANTLY, water tastes EXCELLENT, pure and delicious!!!!!! Thanks WILL and JESSICA R.

Great service, always on time, and very accommodating with our delivery schedule. Thank you!read more

I am so happy with my new water service. The communication back and forth to set up my service was…read moreeffortless. The delivery was excellent and on time. I was taught how to load my cooler as I was used to using a top loader. I love my water cooler. I can even put a coffee pod in there and make coffee! I am a marathon runner and need to stay hydrated. The water is so delicious. I am drinking more water because I love the taste. Thank you. I am a happy forever customer.

Love getting my water delivered from polar springs water! We love the taste of their water! Great…read morecustomer service. Highly recommend them for your water services!

I love the customer service here. This place is always nice and clean. The water tastes great. I…read morewould recommend this place to my family and friends. 10/10.

I came here today out of desperation. I needed alkaline water & have been out of town and unable to…read morebuy water at my regular place. So I looked up a place where I could get water from an out of town place and came across the Water Barrel. Firstly, the price was a little bit higher than what I usually pay, but the worker (maybe the owner?) filled my water bottles and took them to my car! Of course I left a small tip & wish I'd left more because where I usually go, I fill my own water and haul it to my car. I highly recommend this friendly and efficient business. The water is good too.

Kai is the nicest guy! It's always great to see him…read more He delivers great water and on time, he even comes through in a pinch. The price is great, he runs a good business. Very professional and good value. When I was looking for a water delivery service, he was the only responded immediately. The other 5 took a week to respond. He is 5 star service and I highly recommend him.

Kai is all about personalized service (does what he says he will do) with the highest quality water…read more- have had guests say "WOW, this is good water'; he even will put the 5 gallon jugs on our rack versus leaving outside or at the end of the driveway like our neighbor's service! During a summer holiday weekend, we ran out and he made a special delivery 'on the house' so we would not be out over the long weekend. Go with the big national brands if you want to be an account number and log into another portal/ordering site vs a quick text; go with Kona Kai if you want personalized service, value, & the best quality water! THANKS KAI !!!

Avoid Alpine Fresh USA. This company does not value new business. I called at 9:00 AM to start…read morewater delivery service for our City Hall in Orange County. After sitting on hold for 10 minutes, the rep who finally answered sounded bored and disinterested. When I explained this would be a two-month trial during construction, with the potential for ongoing service, she told me she wasn't sure she even wanted our business and would "have to check with her manager." That was all I needed to hear. I hung up, called Phresh Waters instead, and they immediately scheduled a delivery without hesitation. That's what real service looks like. Alpine Fresh USA wasted my time and showed zero professionalism. If you value your time and your business, go elsewhere

Best water company in Orange County! Way better price and taste as compared to all the others I…read morehave tried such as Sparklets, Arrowhead etc...

Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Always prompt and responsive. We switched from water bottles to Prive about a year and a half ago…read moreand we are happy we did. King is the best, he always responds right away and our delivery gets scheduled right away. Water taste so refreshing and so good cold. We use our Primo to make our coffee too and it has allowed us to remove one more appliance from the kitchen

I used Phresh Waters over a year now I have to go to hospital for several surgeries complicated by…read moremy piralysis and seizures, Phresh Waters staff have been fantastic in the office. The ones I communicated with. The drivers have been exceptional, especially Miguel, but they've all been great. The most important thing to put in your body great water. I do believe Phresh Waters is the best and I get the glass jugs. I've compared them to all the water is the best and the staff is the best. The drivers are exceptional, every single one I've encountered. Other companies not as accommodating. They have been great from day 1 o

I'm still recoiling in horror as I write this…read more We've been using Phresh for alkaline water delivery for about 3 months and have enjoyed the convenience. But while my husband and I were changing out an empty 5-gallon bottle, we noticed a white, thumb-sized fleck floating at the bottom. At first I assumed it was just a piece of plastic from the cap, so we emptied the bottle to check. To my absolute horror, it was a slug. We had been drinking water from that bottle for the past week with a SLUG floating in it. I gagged immediately. It was absolutely disgusting and alarming. Another reviewer mentioned finding a paintbrush and pencil at the bottom of their bottle, and I wish I found that than this. How sanitary is their bottling and quality control process if a slug can end up inside a sealed bottle unnoticed? I'm still sick over it. I wish I had taken a picture, but I was so disgusted that I immediately dumped it down the sink. Going to refill my own water from now on, at least I can see the cleanliness with my own eyes that way.

I looked at reviews before I picked Zutra and I definitely made the right choice. Excellent…read moreservices and very communicative. They even check in before holidays to make sure I'll be available for pickup and swapping bottles. It's super easy to just text them rather than picking up the phone and waiting on hold to talk to someone. Customer service is phenomenal.

Great Communication and easy to understand. If I do switch companies, this is definitely one I'm…read morekeeping in my file!

I had a great experience working with Martin from West Coast. He was very professional,…read moreknowledgeable, and helpful throughout the entire process. He took the time to explain the system, answer all my questions, and make sure the installation was done correctly.

Our experience was great! Amanda came to quote the project and was very helpful in explaining the…read moreinstallation process and equipment involved. Scheduling was fast and easy! Martin, our installer, arrived on time and did a wonderful job with the installation. I appreciated how he coordinated water shutoff and testing easily with us and was quick and efficient with his installation. All the plumbing was done cleanly and professionally and he took the time to explain maintenance and operating information for the softener system. Water quality is noticeably improved and we are very happy with the result!

I just started this service after being so satisfied with Sparklets water. The first year there…read morewas good, but after several "mergers" they became too involved with gobbling up companies, they forgot their faithful clients. I searched on YELP for another water company and found Paradise Water. OMG! They have been awesome so far. Received 3 free bottles and I am getting Spring water for what I paid for Purified water at now, PRIMO BRANDS. I went and purchase my own dispenser (I wanted the one with the coffee option) and am looking forward to a great relationship!

I've been with paradise water I believe for 4 years. Our water taste has always been consisten. We…read moredo alkaline water. Super easy to email and get a hold of them. Delivery has always been on time consistently too. I love the delivery driver he is very sweet and gave us x mas cards lol. I'm the worse but I promise you will be happy