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    Aqua Shine Pool Services

    4.1 (50 reviews)
    Closed 7:00 am - 3:00 pm

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    Services - Aqua Shine Pool Services

    Pool maintenance

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    We have been using AquaShine for the last year and a half. It's been hit or miss with their customer service and pool services. We've twice had our pool go green or create mold spores. The first time the technician didn't take the pool off service mode (pumps off) so it didn't circulate for almost a week before we noticed. They still had the thought to charge us for the follow up service and chemicals. Fine, I can deal with that but time around, our pool has created vast mold accumulation. It's been 6 days since our last service. Upon inspection of the equipment our salt cell was unplugged and our equipment left looking disheveled. I understand the pool technicians are under a time crunch and generally spend less than :10 on each property, but if you can't even leave the pool equipment running properly when you leave it's a moot point. When I've called to speak with the front office to notify them of either a green pool or mold, it's handled with zero urgency and met with, "we will get to it when we can. I'll create a service order." It is never met with empathy, urgency or care. They talk over you while trying to explain parts of the equipment were left unplugged. It is incredibly frustrating because we pay upwards of $150 a month for this kind of service. The pool technicians reference that things changed when the original business was sold and given to current management. I am beyond frustrated and feel like just another number.

    Closer view of ball and dirt
    Beth L.

    I can't stand this company.. I rent a home from First Key who employs Aqua Shine for their pools and the techs are horrible. First of all, "techs", it's so not necessary for 2 techs but if there are 2 techs, I can't imagine us having any problems, should be a breeze with two people.. but here's how our experience has been.. In the summer they turned out pool green, even though we told them ahead of time we were having guests (aka higher bather load), and side note, First Key wouldn't allow us to add any chems to the pool per our lease so we just had to let it sit... but back to Aqua Shine, they never brush our pool, the never add liquid chems, just throw in some chlorine tabs, and now that it's winter, they STILL don't do anything, they just empty the leaf bucket and when the leaf bucket broke they just tossed it to the side of our yard and didn't replace it or communicate anything to us about getting a new one. This ball fell in the pool literally 3wks ago and it's still there with all the dirt.. cool. You sure have pride in your company. Wishing I could go back to LovePoolCare or hell, even Poolman.. LovePoolCare truly loved caring for pools and at least Poolman acted like it lol

    Aqua Shine ground down all the pebble that was above the surface and replaced it with flagstone that amazingly matches our current decking

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    11 years ago

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    6 months ago

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    Shawn M.

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    2 years ago

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    Shawn M.

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    2 years ago

    Efficient and thorough work. Very happy with services provided and always on time. Would definitely recommend.

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    Shawn M.

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    1 year ago

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    Shawn M.

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    2 years ago

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    Shawn M.

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    4 years ago

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    Shawn M.

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    3 years ago

    Aquashine has serviced our pools for about a year now and does a great job. They are on time and efficient

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    Shawn M.

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    5 years ago

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    2 years ago

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    Shawn M.

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    Photo of Caity R.
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    5 years ago

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    Shawn M.

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    7 years ago

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    3 years ago

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    Shawn M.

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    9 years ago

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    5 years ago

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    Shawn M.

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    5 years ago

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    Shawn M.

    Thanks for your review Rob! We appreciate you and your business.

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    5 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    Shawn M.

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    7 years ago

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    11 years ago

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    Shawn M.

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    7 years ago

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    10 years ago

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    14 years ago

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    11 years ago

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    13 years ago

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    11 years ago

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    Shawn M.

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    9 years ago

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    Shawn M.

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    7 years ago

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    Shawn M.

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    9 years ago

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    Shawn M.

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    11 years ago

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    8 years ago

    Great company. Peter is a great technician. He keeps our pool looking great all the tine, especially during the monsoon season

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    Shawn M.

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    9 years ago

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    8 years ago

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    11 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - Aqua Shine Pool Services

    Review Highlights - Aqua Shine Pool Services

    Prior to the new pool pump, if we ever had issues with the old one, Brandon was always available to assist us promptly.

    Mentioned in 13 reviews

    Read more highlights

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    Island Life Pools & Spas

    Island Life Pools & Spas

    (168 reviews)

    The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

    A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

    Aqua Shine Pool Services - poolcleaners - Updated May 2026

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