We love emler! In just 3 short classes my daughter went from hating the water to putting her face…read morein the water and trying to swim! Would definitely recommend.

We decided to discontinue private swimming lessons for our son due to lack of structure and…read moreprogress. Over time, he was assigned to multiple different instructors, which made consistency difficult. For private lessons, we expected a more thoughtful instructor match--especially given our son's high energy level. A stricter, more experienced teacher would have been far more appropriate, but that never happened. There were no clear goals, milestones, or timeline communicated for when progress should be expected or when he might advance to the next level. It felt less like skill-building and more like unstructured "play time." If the intention is simply fun and entertainment, that's something we could achieve by visiting a resort or renting a private pool elsewhere. This program may work for families with an unlimited budget who aren't concerned about measurable progress, but for us, the lack of accountability and clear expectations made it hard to justify continuing.

We've been at nitro a long time. Our older one did nitro 1 & 2 which was many years getting to the…read morefinish. Then covid hit and we took a break. We had private sessions the summer before we came back and tested. Our son got into silver right away. He has been on the level for 2 years now so I'm hoping he will advance sometime. His coach quit earlier this year so we are re-establishing with the new coach. There aren't very many competitive swim schools in austin and we like the convenience of Nitro CP. our coaches for intro are really good too.

I did register for a class, but due to unavoidable circumstances I wasn't able to attend any…read moresessions. Despite that, I'm still being charged for the first month, which feels unreasonable. There seems to be no flexibility in the policy, which is quite frustrating.

I am blown away by this amazing swim program! I have both my 4 year old and 2 year old boys in…read moreclasses, and have seen a consistent improvement each week. My 2 year old for the first couple weeks wanted nothing to do with lessons. Miss Nathalia and Miss Hannah came up with a plan to help him become more comfortable getting in the water. He now, along with his older brother, look forward to swim class! I am feeling much more confident for their safety at home in our own pool, and love the fact they are actually learning to swim. The team here is incredible! Their encouragement, attention to each participant, and overall ability to make learning fun is so great to watch. I can't recommend this swim school enough!

We take our 3.5 year old daughter here for swim lessons and she loves it…read more Coach Mariana is her teacher. We love the small class sizes and the attention our daughter receives. Our daughter loves the variety in each lesson. We were at Emler for awhile before this and our daughter was learning but started refusing to go. ReadyGoSwim is a much calmer environment. We are so happy we made the change!

Jill is absolutely amazing! Professional, patient, and has a great sense of humor. Definitely…read morerecommend!! She even let us do a merman photoshoot, which I also recommend :)

From the owner: jihihlkhlhoikh.kgukjgikgigfvigvikugoiuhiread more

I am so glad we found Haley Whatley Swim School! The ISR approach is not a good fit for my child…read morewho was terrified of the water, and it was a struggle to find private, non-ISR lessons. Scheduling is a breeze and they come to you, which is ideal for us. Our instructor, Mya, has been kind and patient with our son, and he has made so much progress in only 9 lessons. He went from refusing to get in the water without floaties to being able to hold his breath underwater for 8 seconds. I cannot recommend Haley Whatley Swim enough!

I took my 4 year old daughter for a "free swim eval," and she was taken under water 3 times. By the…read morefourth time, she was visibly upset. She told them she didn't want to go under water, and they picked her up and forced her to go under again. She came up crying uncontrollably, and I went to comfort her. I was told parents were not allowed in the swim area. I told the instructor I came to comfort her, and he repeated I wasn't allowed in that area. I picked up my daughter and left the area. She never wants to go back. I was hoping for a fun swim experience, and we got the opposite!! I'm so angry!!

We absolutely LOVE Aqua-Tots! Our 3-year-old daughter, Remmi, started in the Fast Track program as…read morea complete beginner, and we've been blown away by how much she's learned in just a short time. From day one, the entire staff made us feel so welcomed and supported. Coach Sam is truly a gem Remmi looks forward to every single lesson and lights up when she sees him. He's patient, fun, and knows exactly how to make little ones feel confident in the water. A special shoutout to Kiela, the manager, who goes above and beyond to make every family feel cared for. Her kindness and warmth are felt the moment you walk through the door. Aqua-Tots has created such a safe, encouraging, and joyful environment for kids to learn and thrive. We couldn't be happier with our experience and are so grateful for the amazing team helping Remmi take her first strokes she's learning to swim and loving every minute of it!

So happy to have chosen Emler for swim classes for our daughter! All of the staff (front desk,…read moremanager instructors) are super kind and helpful. I also really like that the manager is on the pool deck during classes and actively watching/engaging with the instructors. Our daughter recently started a parent-involved class and the instructor is super kind and customizes each activity depending on the kid's experience level. There's a ton of class times to choose from, a great growing space for parents & the faculty is clean (and best of all indoor). Highly recommend if you're looking for a swim school for your kiddo!

Completely let down by this swim school and would give them 0 stars if I could. My daughter has…read morebeen taking swim lessons here weekly for 8 months and has hardly gained any skills. As a former competitive swimmer and swim coach for adults I should have known to cancel our lessons earlier but I continued to try to stay positive and hopeful. There is a lot of instructor turn over so they never remembered what my daughter's skill level was and asked us every lesson to fill them in. Despite asking weekly if she could move up to the next class level once she got to the required breath holding time we were told she wasn't ready. So for 8 months she was stuck in 1A as a two year old surrounded by infants. Age wise she should have been in 1B. Truly think she should have been in the other class to have older children to emulate and goals that were more age appropriate. We will be finding a new swim school that can actually teach her how to float on her own and help us feel safe with her in the pool.

Clean water, good instructions from staff, but I cannot get over why they instruct the kids in the…read morefurthest lanes away from the viewing area. You simply cannot see your kids swimming without binoculars. It defies logic.

Waterloo has been a great experience all the way around. Staff are friendly, helpful, and…read moreaccommodating. Lessons provide the perfect level of challenge for consistent growth. Plus, this is one of the few swim schools in Austin that has a comprehensive adult curriculum. I look forward to coming here every week. Margo T. has especially been a fantastic instructor to learn from and I'm grateful for her resourcefulness and expertise. She coaches with kindness and encouragement, and she puts in extra time to find new drills for me that target my weaknesses. She is attentive in the pool and always has great feedback that helps me improve quickly. I'm so grateful for Margo and the entire Waterloo team for providing a fun and effective learning environment for adult swimmers.

Traumatizing to say the least!…read more Took our 3 year old for her first swimming class and we were so excited. First thing they did was dunk her all the way in the water and she, of course, swallowed a lot of water and cried so hard. It took a while for another adult to come and "comfort her" which they really didn't offer true comfort. She was still crying and within the next two minutes it was her turn again and she screamed "nooo" and was kicking and screaming and the instructor dunked her all the way into the water AGAIN with her mouth wide open. Nothing short of torture! I quickly got up to take her out of the class. As a trauma informed practitioner, I know the importance of respecting people's "no's" and going at the pace of the child's body. My daughter was not ready to do that again and I was told over the phone that if she wasn't ready, they would practice only getting her chin in the water, and then the next round her nose and then her eyes, etc. that was not the case at all. When I took her out, one of the instructors said "she was doing great". I don't know in what world a terrified toddler whose agency just got taken away is considered doing "great" but I have never seen my daughter in more distress in my life. I am so glad I was brave enough to listen to my mom instinct and take her out of the class. I learned how to swim without the torture of drowning. This was not ok. I feel terrible about ever bringing my daughter to experience this. Absolutely terrible. I couldn't sleep last night and every time I replay it in my head, my heart hurts. What I would recommend doing instead is actually building a relationship of trust and respect with each child and going at their pace. I understand it's a short amount of time but the "cry it out" type of system in place is embarrassingly outdated and harmful.

I was taking my daughter to this location over the summer and into the beginning of the school…read moreyear. During this time, she had multiple instructors with whom she adjusted to each time. I initially came here because I won a 3 month pass/membership in an auction at her school. This auction winning would entitle her to receive lessons for 3 months (I was also required to pay a sign-up fee aside from the pass I paid for in the auction). When I started scheduling my daughter with the 3 month pass, there were numerous issues with front-desk staff. I was given a plethora of inaccurate information from various staff members on how the 3 month pass/membership would work. Aside from these miscommunications, my daughter recently had an upper respiratory infection (which is highly contagious) and because of this, I canceled her last swim lesson for 08/28/2019 with the intent to reschedule once she was in better health. I was told at that time when I phoned to cancel said lesson by the employee who answered the phone that my daughter would be allowed to make-up the last class on the 3 month membership as it was not a 'no show' lesson. *Most folks know that an upper respiratory infection (especially in young children) can last for weeks and swimming, dental work etc. should be avoided until the infection subsides. Approximately three weeks later (which is almost standard recoup time for an infection such as the one she had), on 09/18/2019, I called and left a voice message to advise that my daughter is now able to swim as she is free from aliments --- in an attempt to schedule her last lesson of the 3 months I paid for. I did not get a call back, accordingly I called back today, 09/19/2019 to schedule her swim lesson and I was advised that because my daughter "is not on active plan", I would have to sign her up again and pay the sign-up fees I initially paid etc. and she would not be permitted to have her last lesson as it was too long ago from her last session. As a consumer, it is my stance that if someone pays for a service they are entitled to it. In this case, I paid for the lessons my daughter was to have but am being denied what I paid for because of an ailment. In addition, to pay a fee I already paid (the sign-up fee), which is to be good for one year again is preposterous. While I had every intent to sign my daughter up for regular lessons at the conclusion of the 3 month sessions, unfortunately I will have to take my business elsewhere. Buyer beware!

I stopped by StretchLab Round Rock because they were celebrating their 6-year anniversary and…read moreoffering free mini stretches (I think 15 or 20 minutes don't quote me on the correct time Chile). But honestly, I've been walking past for a while, looking through the window saying "I need to try this", and I finally went in. From the moment I walked in, everyone was super nice. I got checked in by Maliq, and he took me over to get started. He asked about my problem areas and what I had going on, and then got right to work. Now listen... I had no idea how NOT flexible I was. Baby, I am not a spring chicken anymore but he was very patient with me the whole time. It was definitely a no judgment zone, which I appreciated. He made me feel comfortable, and the stretch itself? Oh, it was stretching stretching. Not painful, but that good kind of stretch where you know it's doing something. Afterwards, they did go over pricing and packages, but there was no pressure at all, which I really liked. It felt like he genuinely cared about what he was doing and not just trying to make a sale. I ended up leaving with a 50-minute intro session, so we'll see how that goes in a couple of weeks. But I will say I walked out feeling more mobile than when I walked in, and that alone says a lot. I feel like if I stay consistent, I'll definitely gain more mobility and flexibility, which honestly we all need... no matter your age. The facility was very clean, and I noticed they wiped everything down thoroughly after each person, which is always a plus. I didn't get any pictures this time, but I will when I go back. My daughter was with me and ended up purchasing a 50-minute intro package too. Overall 10/10, I would highly recommend. Just know... I walked in stiff and walked out questioning all my life choices that led to me being that tight but we working on it. Time to get mobile again.

I wish I could give this place zero stars. What started as a "free intro stretch" turned into a…read morefinancial nightmare and a masterclass in deceptive business practices. At the time of sign-up, I clearly told the salesperson I only wanted to do three months and want to cancel after that to reevaluate what (if anything) I needed going forward. They smiled, nodded, and assured me it was no problem -- that served as my cancelation notice after my initial 3 months. What they conveniently relied on behind that deceptive smile is you not asking for receipt of that preemptive cancellation request of their auto-renew contract and the mandatory 30-day cancellation notice that has to be submitted on their exact terms. Sure enough, when the three months were up, they acted like none of that conversation ever happened. The charge rolled in: $329 for another month. This isn't just bad customer service; this is a business model built on trapping customers with impossible auto-renewals and hoping you'll give up fighting the endless billing. If their services were great, they wouldn't need contracts and credits. Like my massage therapist, they'd just take your appointment on demand and tell they look forward to seeing you again. But this business knows you won't need them, but they will charge your credit card one more time before you head out the door and tell you there is nothing you can do about it. There is in my case because Amex already refunded me the money and will be addressing this with this con artist company. Let's also address how your monthly charge gives you credits -- credits that expire on a weird 4-week calendar so you lose paid time even when you show up religiously. Once again, if this were an ethical business, you'd just pay for credits that could be used whenever. StretchLab isn't in the stretching business. They're in the recurring-billing-trap business. Save yourself the headache, the money, and the rage. Do not sign up. Do not give them your card. Do not walk through their door. There are plenty of legitimate stretch therapists out there who won't treat your bank account like their personal piggy bank and pretend you just should have paid more attention. If they were ethical, they wouldn't need a 31 day cancelation policy. If they were ethical, they would refund your money when there was any miscommunication-- particularly on their own part! Take a look at the arrogant email in the photo of this review sent to me stating that they will fight the chargeback for those fees. To call this customer service would be their biggest stretch yet. Never again, folks. Run.