Dr Li is an excellent doctor who provides excellent care. She is thorough and spends the time to…read morereally listen. She has been our family's primary physician for a long time and I trust her completely with our health. Her office staff have been prompt, friendly and always helpful.

I'm no longer dr Li's patient because she had to down size, but I just wanted to leave an overdue…read morereview. Dr Karin li is such a great doctor, one in a million! She is very knowledgeable and always willing to find different ways to help. As I got older I became alittle neurotic about my health and she took the time to explain even the most far fetched fears I developed reading online. I will miss her! It's hard to find great doctors that that can provide such good care.

* found out she lied and her name is Natalie…read more The staff up front (Vanessa- the name she gave) has no understanding of patient care or service. They speak to you like they couldn't be bothered when you ask questions. Overall, they are extremely rude. She called me a b**ch and when I asked for the manager she said there was none. Asked to speak with the doctor she said he also just works here. Then she proceeded to help others that walked in after this conversation and take calls and wouldn't check me in. I asked if she could check me in and she said she was busy helping other patients. This is the type of service you will receive if you decide to come here. Btw called the other office to try to log a complaint with the manager and they told me they did not have a Vanessa that works at their offices. So who knows who's in the front taking their patients in.

Horrible doctor, I do not recommend Dr Rainbow Chung. Office messed up my last name on medical…read moredocuments and I had to call 2 times to get it fixed. Asked the doctor to call me back regarding concerns for my blood results for 2 weeks, after multiple calls to the office she finally responds to me via their online portal and tells me to schedule an appointment if I want to discuss my blood results. This Dr does not care about patients and is an absolute joke. She has ADHD (she made that statement herself) during my annual check up. Annual check up was also a joke and she is not qualified to perform a simple pap smear so you will be referred out to a specialist if you need one. This has got to be the worst doctor I've visited in my 30 years of existence.

Fantastic Doctor. Takes the time to get to know you and actually diagnose issues. My life has…read moredramatically improved now that we figured some things out thanks to Dr. Deanda.

Excellent first visit with Dr. Deanda. I was able to feel very comfortable very quickly. I have…read morebeen searching for a primary care physician for years around the area. Since first impressions are priceless, I can put a high value on this encounter. I'm pleased to have finally found someone who I can build a doctor patient relationship with. Thank you Doctor.

First time at this clinic. Omg worth the drive! with in 10min. I was weight, blood pressure…read morechecked, and had a room! the front desk super on point, the doctor truly listen to my concerns he is super kind, well mannered & respectful. Found my forever doctor. Few meds/ lots of lab test request and mammography.. I feel well cared... THANK YOU

This has been the worst experience I've ever had with a medical clinic…read more The customer service is extremely poor and unprofessional. The front desk staff and management appear disorganized, and basic communication is severely lacking. I experienced confusion, delays, and a complete lack of accountability. Patients deserve respect and clear communication, especially when it comes to their health. Unfortunately, that standard was not met here. I would not recommend this clinic to others.

Great doctors! Great care! And a nice and clean building with friendly staff!…read moreI really liked the fact that their imaging center is in the same building and take walk-ins. My daughter had an appointment and we were told she needed an X-ray. Got the order in hand, and went downstairs. Checked in (as a walk-in), and was called in about ten minutes later. My husband got up to pay the copay at the front desk while I walked my 7 year old to the back. They sat her down, took a pic of her hand, and walked us out. I walk out, and my husband was still in the middle of paying the copay! That's how fast this was! In and out.

I was referred here thru Kaiser. Showed up for my first appointment 2 months ago, they decided they…read morewanted to do more comprehensive imaging, which was fine with me. I have a family history of breast cancer. Today at 3:15 pm I get a call asking me what kind of mammogram I am approved for! Am I a dr? No. They wanted ME to call my dr immediately to find out! Why am I doing YOUR job and why wait until Closing time, when I scheduled an appointment first thing in the morning? Very poor consideration for their patients, they finally agreed to call my dr themselves but of course I never heard back. Long story short, if you think you have a lump AND a family history.. do NOT go here. They don't care. I'm not going to my appointment for fear of them billing me because they don't think they have authorization & wanted ME to do their job.

Incredible Doctor Terrell Incredible Staff…read more Incredible Professionalism What more can I say ...5 Stars all round! Derek Dickenson

Dr. Tat and her staff are compassionate, caring, knowledgeable and kind professionals. I have…read morecomplete confidence in her practice. There are no other practitioners that I would want taking care of my health.

Incredible and very courteous staff. Attentive to the patient's needs, everybody is friendly (from…read morecheck-in, to receptionist, to nurse, to doctor). Highly recommended.

This is a review for the Primary Care Center. Felt very rushed by Dr. Hanh Larson for an…read moreappointment I had to wait months for. Barley asked me any questions and wasn't open or welcoming at all. Very disappointing experience except with the receptionist which was friendly and knowledgeable. If I had to wait 3+ months just for one appointment, then I expect the appointment to be long, thorough, and a good experience.

Dr. Liu has been our only pediatrician. He and the staff are friendly and helpful. Have never had a…read morebad experience in the 10 months we've been patients. I appreciate that Dr. Liu is patient and lets me ask all my questions and explains in a manner that ensures I understand and feel comfortable. I never feel rushed which is greatly appreciated. Appointments are easy to get, although sometimes there's a bit of a wait. I would recommend this practice.

Dr liu is amazing! Our family just moved to chino area and…read morewe're so thankful we found him through yelp. Dr Liu is very kind, knowledgeable, and communicates well. As first time parents, we panicked on some things with our baby but he always explained things very well. We're very thankful to find a great pediatrician!

My dad's been coming here for a while, and I have to say -- the doctors and staff at Chino Hills…read moreFamily Medical Group are top notch. They treat him with patience, professionalism, and kindness, which means the world to me. He's showing some signs of early-onset dementia, and as anyone who's been through that knows, it's not always easy -- he sometimes forgets appointments or prescriptions (like his brain scan from six months ago), but the staff never make him feel bad about it. They handle it with empathy and good humor. That's something you can't put a price on. The doctors are knowledgeable, thorough, and genuinely care about their patients. The front desk team keeps things running smoothly, and every visit feels like he's in good hands. In a world where medical care can feel cold or rushed, this office actually takes the time to listen. Doctors who take their time and genuinely care about outcomes. Chino Hills Family Medical Group is a place where quality care meets humanity. They've been great with my dad, and that kind of professionalism mixed with patience is something rare. Highly recommend -- especially if you're looking for a team that's not just competent, but compassionate.

This place is falling apart. We haven't seen Dr. Moreno for…read moreyears. Some of the P.A order tests, but never contact you to discuss the results. Last year, I had made an appointment for a specific vaccine. A few days before rhe appointment, their system asked me to confirm the appointment, and the next day they said they do not give that shot. The exact same thing happened today. I made an appointment 3 weeks ago for an important vaccine. Again, their system asked me to check-in, and today, 45 minutes before my appointment, they called me to tell me they were out of that vaccine, that they had used the last one. I've been.going there for years. I was satisfied, but now, it is obvious, there are having problems, and it's time for me to go somewhere else where they are more organized, better staffed, and where the main doctor is visible.

Can't even make a phone call to make an appt. They keep placing my call on hold. Without any…read moregreeting, horrible hospitality service.

You wanna know why the business is unclaimed because they lack accountability. This place hates…read moretheir patients. Let me explain: you will never see the actual doctor unless you ask for an appt with Dr. Benny Guzman and when you do its so far out that you have no choice but to settle for the nurse practitioner. Then: you have that one lady who sits in the corner behind the front desk who basically oversees the staff but she also has all the power to terminate your privileges because she may not seem like she's listening or paying attention to but she is. If you file a grievance YOU WILL BE RELEASED AS A PATIENT NO QUESTIONS ASKED DOMT CARE HOW LONG YOU BEEN A PATIENT THERE. its not illegal for them to release you because technically in the state of California your doctor does not have e to give you a reason. They do all the work for you...they contact your insurance and tell them to find you a doctor. So you have only 30 days with them..very sad and also unethical, selfish and unloyal. I am glad they released me as a patient because I filed a grievance because I would never wanna be with a Dr. Who cares more about their image than the well being of their patients. So thank you!