I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

I needed to replace my gas furnace and had been wanting to upgrade to a heat pump. As a new…read morehome-owner, and having had mixed experiences with heating/plumbing/contracting services, I got multiple quotes. I decided to go with Better Air NW, mainly because of their high yelp rating. Install did not go perfectly. I had concerns about excessive equipment noise. Justin (the owner) assured me that if it's not right, it's not done. Air pressure settings needed to be corrected. Due to the vibration, we unmounted the heat pump from the house. After that, it's been smooth sailing. They appear to have a strategy of cultivating customer satisfaction and confidence. If you're shopping around, these guys are a pretty safe bet.

TK arrived on time and prepared. He understood the task and completed it with good skill and…read moreexperience for a good rate.

I haven't used TK yet but I'm interested. He sounds like he is proficient in many areas and I am…read moregoing to call him.

I had Firelight come out for an unusual reason: to determine if the masonry monstrosity in the…read morecenter of my home was an original thermal mass heating system, and IF SO, to check the chimney to determine if it is safe to use the firebox in the basement. I found the company to be very professional, all the way from first contact, several calls to schedule, and through to to arrival. The tech was on time and followed instructions to call 5-minutes out so I could corral my protective German Shepherd. The tech was impressively knowledgeable about ancient heating systems, and did a thorough inspection of the masonry and mortar on all three floors and gave me wise advice, which I very much appreciated. I was surprised the tech knew about thermal mass heating that was common in the 1800's to about the mid 1920's. I think he enjoyed getting an unusual service call. Nothing was broken, I just needed confirmation of my suspicion, a chimney/mortar inspection, and advice on safety. I had them do a full inspection on this...monstrosity. Note there is NO FIREPLACE--there has never been one, but there IS a firebox and clean out in the BASEMENT! SEE PHOTOS and descriptions for details. Turns out--this thing IS an original heating system from 1920. Thermal Mass. It was used by building a small hot fire in the basement firebox, load some coal, and let it go. The heat is captured in the brick and held like a battery, released over time. The main floor section is a SOLID MASS OF BRICK. There was never a fireplace there. When the fire burns down, the warm bricks give off heat on the main floor for 8-10 more hours. Thermal Mass Heating. --Rightly, I was advised it's not a good idea to use it, but in case of an emergency... I could. It will still work as intended and the chimney is safe for occasional emergency use. --Later, in the 1940's, someone tied into the flue on the main floor for a wood stove, then in the 1960's that was closed off when natural gas was installed, along with cast iron baseboards--heated by a gas boiler. Hydronic heat via cast iron baseboards is the Best Heat Ever. No blowing air. Just Warm, Penetrating Deep Warmth. Hydronic Radiant Heat heats OBJECTS, not air. THANK YOU FUSE!!!

My family had used firelight for two seasons now. We are extremely satisfied with their service and…read moreprofessionalism. They are great with pellet stoves and fixed a stove we thought was ready for the junk yard. I highly recommend them.

Used for a few projects now. Always punctual, communicative, and professional. Does great work.read more

Used him again for a different kind of job - replacing an in-wall air-conditioner. He was very good…read moreat responding to text messages, worked us in quickly, and was flexible when Home Depot delayed our order. He was also very good at fitting the new AC into the space for the old one and ensuring it was sealed and weather proofed. However, when he finished the work, he left large boxes and packing materials scattered where he opened them and filling our kitchen floor and on the dining room table. He didn't do anything to organize the mess or break down the boxes. He said most of it was recyclable and he wouldn't do anything with it. Left us to clean up after he left and figure out how to manage and get rid of these large heavy boxes. Additionally, he had put the old AC on our deck. We asked if he would recycle the old AC and he agreed - charging us an additional $200 to take it. When he put it on our deck, it left piles of black (not sure what) that we had to clean after he left. Additionally, I had purchased a new bracket to support the new air-conditioner. He decided without consulting me to use the old bracket instead. (Hopefully it last for the long run!)

I recently had a serious plumbing emergency at my home and couldn't be happier with the service…read morefrom Waterways Plumbing. This efficient, highly personable three-man team was a lifesaver. After getting quotes from several other companies that were clearly trying to price gouge and take advantage of my urgent situation, Waterways stood out immediately with fair, transparent pricing and honest advice. They treated my concerns with utmost priority, scheduling quickly and arriving promptly. The team listened carefully, explained everything clearly, and resolved the issues with confidence, skill, and integrity. No hidden fees, no unnecessary upsells -- just ethical, high-quality work done right the first time. They worked cleanly, communicated every step, and left everything spotless. In a tough spot, Waterways Plumbing saved me from being overcharged while delivering outstanding service. They're now my go-to team for any plumbing needs. Highly recommend them to everyone! -- Grateful Homeowner

My bathroom sink was completely clogged. I tried everything I could, but the clog was too deep for…read moremy snake. I looked on Yelp for the best reviews in my area, which lead me to Waterways Plumbing. David was at my house by the next morning and fixed my issue within 30 minutes. David was extremely friendly and knowledgeable. He made sure to run my water for a while to ensure the problem was solved with no leaks. I highly recommend Waterways Plumbing! Thank you, David!

They were there on time and invoiced what was quoted. They were super fast, my ceiling fan light…read morewas installed in less than an hour, even with centering it in a new location and adding a fan box.

Great job handling the task while I was away and adjusting on the fly to the new findings!read more

Marcus is a professional and great guy. He's very busy but great at communicating. He installed two…read moreTesla Universal chargers and did a good job. I have enjoyed working with him and will hire him again for any additional electrical work I may need.

Our panel was done fairly recently by another Seattle electrician. Unfortunately, we had a lot of…read moreproblems with the panel and we were constantly tripping circuits. Marcus came out to take a look, suggested some cleanup and breaker replacements, and did the job within a day. I have seriously not had a single breaker trip since then, which is amazing since before I was having to trek out there a couple times a day. Marcus pointed out places where the previous installation was failing us, and what he was doing to bulletproof it. Marcus also installed a Jackery 5000 and Smart Transfer Switch setup for us. This will give us a lot of peace of mind if the power goes out, that we can immediately switch to backup power.

I had an outstanding experience with American Classic Painters and couldn't be happier with how my…read moreproject turned out. I hired them to repaint my main floor and the transformation is simply incredible. My home now feels brighter, more modern, and much more cohesive. Soren handled the initial walkthrough and bid, and I immediately felt comfortable with his professionalism, attention to detail, and straightforward communication. Gabriel managed the project and his crew throughout the job, and everything ran smoothly from start to finish. The American Classic Painters team was extremely pleasant to work with and completed the project exactly within the timeline they promised. Their prep work was thorough, the lines are clean, and the overall finish quality is excellent. What really stood out was how seamless the entire process felt--clear communication and a final result that exceeded my expectations at a very fair price. I would absolutely hire them again and highly recommend them to anyone looking for a high-quality, professional paint job.

Good staff and good work. Denis and Santos did a great job…read morewith my deck. They also help cut the tree branches and clean up the yard! they did a perfect job. highly recommended!