The first and only automotive shop that had my car ready when they said they would. How refreshing…read more Had these guys do my 60k maintenance on my Honda. They were all very friendly and professional. Saved me over $400 in comparison to what the dealership wanted to charge me for the same work. I will be taking my car back to Affordable Automotive. Thanks guys!

I second the scam claim for this place. We were recommended to bring our vehicles here by a…read morecoworker and were so disappointed and now we are also broke. My husbands truck wouldn't smog and they charged him hundreds for things most places don't charge for like different system flushing and fluid checks to trouble shoot. They returned his truck back and still couldn't get it to smog and had no idea what was wrong with it. I think he spent over a grand having it there for a week just to get it back no better then we left it. We took it to another place in town who informed us we had gotten ripped off and it didn't really look like they did anything, how embarrassing. Now we have to wait and try again when we have the extra money... until then he has a truck he can't drive, that won't smog, and is racking up fees while we wait to renew the registration.

Great guy very funny will come by again to chat…read more Took my car in for a diagnostic and repair, and honestly couldn't be happier. The team was upfront about pricing before touching anything, explained exactly what was wrong in plain English, and had it fixed same-day. No upselling, no surprise charges on the final bill -- just honest, efficient work. The shop was clean, the staff friendly, and my car's been running great since. Rare to find a repair shop this transparent and reliable. Highly recommend to anyone in the area needing trustworthy service. H U

Professional, Quality Service, Good Customer Care. Best place in Chico! Any needs i have i'll…read morechoose this spot!

Brian, may not remember me, but I remember him. His quick response to my desperate inquiry…read moreregarding my Ford E-350 in desperate need of exhaust manifold gaskets, and quoted price was much appreciated. Though it never came to fruition as someone wanted to buy it from me, I wish now I had not sold it.I wanted so bad to make a custom designed Van Life vehicle. But, guess it wasn't to be. But I have another project that needs a mechanic like Brian. Reviews are top notch, so here we go...

Brian's work is meticulous and top notch. His eagerness to help and communicate is equally…read moreincredible! Here's the proof: I took my van that Brian had done major work to into get a routine inspection from a prominent Bay Area Vanagon shop before a long road trip. The mechanics who performed the inspection had glowing reviews of the work and were downright EXCITED by it!! They mentioned how high quality, meticulous, and well considered job he'd done was. I'd 100% recommend Westy World to anyone with a Vanagon!

Hands-down the best service I have received in the automotive industry. In years . I had a 9…read moreo'clock appointment to which I was 15 minutes early. He wasted no time to help me. I don't think I was there more than five minutes and that was just because I was asking in him questions that he's answered simple quick Ian's to the point.. my previous career was in AAA emergency road service so I've been to a lot of repair facilities for 37 years. I live almost 30 miles away even though there are places closer I will be going to him for sure... thank you so much for the great service Steven

This is my go to Smog shop but when someone has a problem it's the only shop I recommend. I'm a…read moreretired mechanic and vehicle inspector and have seen the foolishness shops will pull on people. NorCal doesn't play those games they just take care of you.

Jeff is just as knowledgeable & experienced as any auto mechanic shop, but he is straightforward…read moreand helpful, and works with a strong moral compass. Most auto shops have to pay at least a dozen employees and pay rent so they jack up their prices or offer services that don't really need to be done. It's just business. But thankfully Jeff doesn't run like these places. He took care of my car's needs efficiently and at a fair price. My fiancé and I are so happy we found our auto mechanic! As far as the negative reviews go, they are unfortunate, but they're also years old... it's absolutely apparent he took them to heart and adjusted himself for the betterment of his business.

Jeff is quality!!! He knows his cars (old and new), gets to work and gets the job done. Great…read morework ethic, arrives on time and makes sure one understands the work that needs to get done to fix the issue. I've found my forever mechanic.

When I asked the office clerk about their diagnostic fee applying to services rendered, I was not…read moreprovided with a direct answer. The representative kept talking over me and she was very rude. She showed poor customer service skills by saying things like " we don't work for free". She also tried to insinuate that all the other customers understood her logic when in fact she never provided a direct answer to my question.

Popped in for a smog, quick and friendly service…read more Can be funky to know where to park and they are busy but nothing unmanageable.

The guy or rather the mechanic was there working alone and he didn't have to stop and take care of…read moremy brake fluid but he did anyway and that pretty much going to make me a customer forever!

DO NOT GO HERE. They failed me on a smog test because they assumed a evap hose was replaced with a…read moreheater hose even though it looked identical to a OEM hose. They used chat GPT to look up the part number on the hose because they couldn't find it anywhere. Went to another smog shop and they passed me no problem. Thanks for taking my money and not offering a free retest!