The establishment is clean Service a little slow moving Haven't been to an Arby's for awhile tried the chopped brisket, no sauce was included I can't comment on the spicy sauce , had to ask for ketchup for the fries , ice machine for drinks was out of ice and it wasn't busy at 6:30 so no excuses The brisket was good but no sauce kind of took the enjoyment away read more

I just noticed an error on my post Error: was only 2 oz, not 3, TYPO! Used to be a lot more meat years ago

Well, if it had only happened once I wouldn't be posting a review, but this is the second time that I've had a bad experience going through the drive-through with the employee at the window Alexsia. The first time I brushed it off because she had a bit of an attitude this time I ordered a five piece, chicken tender, and it was a man that took my order and he got it wrong and instead he had put it in as a three-piece so when I got to the window and she Had already took my payment and stated your three-piece will be ready in a moment. I said no I ordered a five piece and then she immediately got defensive. With a very disrespectful tone while arguing and said well actually it was a three-piece thank you. I looked and said you're welcome with an attitude right back because I will give you the energy that you give me she needs to learn how to properly treat customers I feel extremely uncomfortable going back to this location and it's the closest one to my home and I like to get my daughter's chicken tenders from there. Hopefully somebody will see this in corporate office and have a conversation with her because you can't treat people that way or make them feel uncomfortable when they are just trying to grab something to eat when they've had a long day at work themselves what that tells me is that she has no self-control, and she probably behaves badly in her personal life as well. Get it together.11/5/25 order was at 4:16 pm. read more

Went through the drive through seven dollar deal chicken sandwiches good deal good service and sandwiches But four dollars for a strawberry lemonade that might be 8ounces won't buy one of those again! read more

The young woman at the drive through apparently didn't finish middle school, she's just lazy, and/or there's something wrong with her. The bill totaled $10.19. I gave her $21.00. She tried to give me me change back with a ten dollar bill and three quarters. I refused it and told her she owed me a ten dollar bill, three quarters, one nickel, and one penny. She appeared quite annoyed. Then I noticed her taking her own sweet time breaking rolls of coins into her register before giving me correct change. And while I'm discussing money, why can't young people count back change anymore?!?! I asked for six horsey sauces, two arby's sauces, and ketchup. My enunciation is perfectly clear, yet she managed to transpose the numbers of the two first sauces that were requested. Next time I go to Arby's I'm going to insist my change be counted back, and I'm not leaving the drive through until I have inspected the entire order to ensure it's correct. Sorry to anyone behind me who has to wait, but I'm not hitting the accelerator until I know for certain I received what I paid for. read more

I never had an issue with Arby's before, but I ordered from DoorDash which is for some reason more expensive than in the store... It was the one off of Biddle Rd. I ordered chicken strips and a four piece mozzarella stick, for starters I only got TWO mozzarella sticks out of my four I had ordered, the chicken strips were also filled with grease squishy and inedible. They also gave me a drink that I did not order. Upon asking for a refund via DoorDash, they don't do refunds even though food was missing and covered in grease. This has been my only experience, where the place would not give a refund. Arby's on Biddle Rd, is not worth it. read more

I am a food courier for doordash. Yesterday I went to pick up at this location. The order included 2 large fountain drinks. When I ask for a drink carrier the Arby's employee at the drive thru made a sound of annoyance and walked away. When she returned she told me to buy my own for MY customers. I reminded her it was an Arby's customer and it's the restaurants job to supply those. She said..."Not always" and slammed the window.That to me is unacceptable behavior. It is rude, disrespectful and wrong. read more

This Arbys is a bit more efficient and have friendly employees- compared to other locations I've been to. The food is pretty consistent. I haven't been inside the restaurant in a year because of covid, but it was always clean and kept up when we were dining in. This location is my preferred location. Its fast food- it is what it is.. lol read more

I love the food here but the woman who took our order was extremely rude like we were a nuisance to her. We only ordered a few things not complicated at all. We were being very nice to her she just had a horrible attitude. Not professional at all. I looked at her name tag and her name was Samantha Miller. read more

My dad and I went to get some food and first they gave our order to someone else on a bike . Then the second time they messed up our Order .

The guy that works there "David". He's awesome and why we come back! He always has kind, positive things to say. His good heartedness & fun spirit make it easy to come back over and over. We always have a good time going to the drive-thru!! Everyone there seems so kind!! Thank you for working right now and thank you for making the experience awesome! Love to you all!! read more

Ordered mozzarella sticks with my meal and asked twice for mozzarella sticks and drove 30 minutes home to find not mozzarella sticks. Disappointed because I spent a few extra bucks for the large mozzarella sticks with my meal. read more

Went in and ordered tonight and the lady seemed to be helping the lady that was doing the drive through. So I waited for a while. I ordered a Rueben meal deal and added two French dips for $7.00. So somehow the orders were mixed up. I got back to my motel and discovered I had a beef n cheddar instead of my Rueben. And there was only one container of ausjeus. I called and said something but to drag my big rig back over there would be a trial. Guess I need to check my order before I leave the store . read more

You have a sign at drive thru stating if were don't ask you about survey that get a free apple or cherry turnover. I asked about it because nobody ask me about survey. Cashier said it's on back of receipt. So didn't get pie ???? read more

This is for the Arby's on Biddle, the Arby's on Stewart never done me wrong. But this Biddle Arby's need to get their stuff together. Who working y'alls soda machine? 4 real must be somebody not ever had soda in their life time. Ever single time I've gone the syrup to soda water ratio is way off. If I wanted to have barely any flavor in a soda water, I'd drink a lacrouix! I can look past that you gave me a medium fry in my large combo it happens but damn, either fix the machine or fire who working cause this just 2 much. No...it's not enough. Shame on you! 4 times in a row! A rootbeer of all things, rootbeer is all abouts the syrup! How you gonna give me this light ass rootbeer and tell me have a good day. For shaaaame! Now with Biddle excluded I enjoy Arby's get me a beef n cheddar any day. I give 3 stars cause damn Biddle you messing UP. read more

This is a great Arby's! Very clean, and exceptionally friendly staff! The female manager on duty was attentive and making sure everything ran smooth In her establishment! The younger kid helping me was so nice and friendly! Food was fast and hot! read more

I work in the area, and we have had so many issues with the employees at this store. One came in, had a cigarette in his mouth. When I asked him to take it out, he responded "No." Asked him again and he threw a tantrum. THREW his items around the store (heavy enough to seriously harm someone) and tried to fight another one of my coworkers! The same week, another wmployee came in and was Taking pictures of girls in the store, and when I asked him not to, he responded with "I don't care." Called the store and spoke to the manager, who could care less. I described the employee, as their appearance was very distinct. She told me "I don't know who you are talking about." We saw him later walking through the parking lot and confronted him ourselves. A couple weeks ago, as one of my coworkers was outside our store, she was SHOT by one of the employees with an Orbeeze gun. We didn't know what or who it was until the next night when 3 of their high-school aged employees were shooting each other in the parking lot. We called the police on them for assault. The employees still work there! Do not go to this Arby's if this is the kind of people you want to deal with. The manager does not care about how her employees treat people. read more

My Arby's experience was wonderful. Chicken Cordon Bleu, curly fries, and Apple crisp for dessert. Tastefully fresh, hot and dessert warm when I got home. Great as always. read more

i never tried them before --i eat out 50% of the time --travel a lot --tried the new one near biddle rd ---across the red top inn -----1 --they don't have bbq beef ----2 tried their philly cheese ----and a club -----curly fries --omg -----dog food ----and their cheep bag ripped open before i got back to my truck ----fries went on ground ----that turned out to b a good thing ---took a few bites ---threw them out --went to good ole mc ds ----ronster ps: was making phone calls first --not one person came in there @ 6pm ---before --now i know why ---yuk!!! read more

Ok, so maybe Arby's deserves 2 or 3 stars, but I can't help but overrating this stalwart fastfood chain. When I eat fast food, which is almost never, it is In 'n Out or this...Arby's. True, it probably isn't real beef, or at least hasn't been in awhile, but there is something that keeps pulling me back since childhood. The only thing that could make Arby's better for me ipolar swirls if they would bring back my peanut butter cup polar swirl ... now that should take you back. read more

Arby's - Fast Food Near Me - Medford, Oregon

Arby's always a good choice. Staff was great and seating area was clean. We ordered some things off the menu. You have to try the "Arby Q" a BBQ roast beef and the new "Meat Mountain". We alway enjoy our meal here and get great customer service. read more

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Disgusting we ordered 2 sandwiches a turkey and Swiss it was disgusting and not edible , sloppy , smothered in mayo ( easily 1/4 cup ) hot ham and cheese supposed to be ham and melted cheddar they put Mayo on it smothered same as the turkey said from messy with mayo sliding out all over . Won't be back waste of money . We trashed the food and went to Wendy's . April 27 th Saturday about 130 pm read more

This is probably the saddest excuse for high schoolers looking for a quick bite on a budget. The "Big Kahuna" combo will sadly not be remembered as a great sandwich. Although the overwhelming amount of fat and grease pairs well with a coke, I would not recommend getting it at all if you would like to continue to live and eat another day. The overhyped curly fries did live up to their name hence the two-star rating. I will not be returning any time soon to Arbys and will not be going out of my way to get bad customer service during my thirty minute lunch. The post diarrhea does not help Arbys'cause as I would not even recommend this to my worst enemy. read more

The location is very open and clean. The Men's restroom was clean and noticeably taken care of. The staff was pleasant and friendly. Food came out quickly. The food was hot and tastes like any other Arby's. read more

So we just went to this arbys restaurant. Ordered a #5, a #7, mint shake, and some Oreo bites. . . At 8:43pm! There was only 1 car in front of us, and by the time we got to the window to pay for our food 30 mins had past by! The guy repeated our order over the drive thru Mic, repeated our order when we paid for our food at the window. . . And finally repeated our order when he handed us our food. The oringally tried to give us the wrong sandwich, but then corrected it. Finally after about 45 mins, we left with our food. We got home. . . 2 mins away, our fries where cold, and there wasn't any Oreo bites. . . There also wasn't a receipt! Worst experience I've ever had here in Oregon! read more

Came in Thur drive my order had two things they forgot called talked to a woman who was very nice said she would fix it,so I went back and the gentleman named arther was very rude and made me feel like I was scamming them. Need better customer service read more

As good as it gets, multiple visits to this location have confirmed the tremendous increase in food quality, variety of meats, menu selection, and overall customer experience. Even the clientele look like they're happily enjoying the total environment too, which is weird for a fast-food restaurant but only in the best possible way. Kudos to management for raising the standards on every level. read more

Really fantastic service, staff are a god send and pay attention to detail. I took 8 hits of acid when oregon was on fire and got dropped off in medford. Then i got lost in a park and started panicking and had to shit in a trash can. Then eventually i found my way out of the park and saw an arbys. I came in through the back and started digging through the trash. Then an employee came and told me i couldnt be there because they were closing but he made me 2 huge ass sandwiches with all the meats on them. They were really nice and fluffy. I like arbys cuz their meat is generous and its very airated. Then he came out with fries and a pack of cigarrettes and 13$ for me. I tried to hug him alot but he was not receptive to it. Then i passed out next to the train track. Im realizing now that this story is basically that i shit in a trash can and got free arbys and smokes but maybe you may appreciate it. As far as Arbys goes i apreciate that They have a variety of sauces that they seem pretty liberal with. Resonable price. Ive never gotten kicked out of an arbys and their sign is a big hat so id say arbys is one of the better fast food chains imo. Also they dont try to sugar coat anything or put any effort into creating an ambiance. Very straight forward and honest buissiness. read more

The food was good as expected. It's funny the roast beef in the pictures they show on their walls looks nothing like the roast beef they put on their sandwiches. But for some reason I keep eating it. Four stars because great location fast friendly service. read more

I've been eating at Arby's a couple of times per week, sometimes more. Usually go through the drive thru. For the last couple of years the sandwiches seem to have a big glob of meat right in the middle and nothing around the edges, sometimes as much as an inch margin. Would be really great if someone could teach these people to make a decent sandwich. Staff is courteous, food is good but the mechanics are terrible. read more

The Arby's on Biddle road is horrible! They can't get an order right! They truly need more training. Your miles down the interstate before you realize they screwed up. read more

Good fast good alternative. The Chicken Bacon Swiss is one of my faves. Staff is friendly, though they could do a bit better job making sure the tables are all clean. read more

Thank you for getting a new manager! He is the bomb! We have gone there twice every month now!!! All thanks to your wonderful new manager with great GREAT SERVICE!!! He is always on the ball! And since I work near you guys I always see your customers glow even more! Staff really makes the place along with the food:) read more

Great food and friendly service. My sandwich was delicious, juicy and hot. The restaurant was clean and seems newly renovated. First time at this location but it seems like this is the normal standard not a coincidence. read more

Anthony the shift manager at this restaurant was extremely rude!!! He is rude and very unprofessional. I work as a caregiver and I was going to get what my client wanted and I was given the wrong order, so when I was off shift I went back to get her food and money, the correct order, which I discussed with the district manager, and so Anthony asked me if that is what was in the receipt, I said yes and asked if he spoke to Jose Hernandez and Anthony said yes, I asked why then did you ask me if that was on the receipt. He then got an attitude and told me "bye" like he wasn't going to give me my clients food and her money. I had to call the district manager back, Jose, and he said for me to return tomorrow and I will be given my clients food and money. Bottom line don't be rude to the customers, especially when you have been told and know that I was coming back. It wasn't my fault you got my order wrong. read more

This is one of my favorite places. Normally there food is great and I have never had a problem. But I just went thru on my lunch break, and ordered a gyro. When I got back to work to eat, I found that they did not wrap it well enough or something and all my stuff was spilled out in the bottom of my bag..including the curly fries. It was an awful mess. read more

Be careful not to ask for water with an order at Arby's. after a two person order we were billed $1.00 for ice water. This was at the South Medford location. Protests to a manager and a staffer were brushed off with no offer of refund or a more reasonable fee. Poor policy, poor staff response and no concern for my return business. Won't be back there any time soon. read more

Great Food!! Friendly service, Store is always clean. And their special $1 items from 2-5 is GREAT for the wallet

went through drive through got my order wrong and horrible customer service employee name was savanah, 2 stars because food was good unfortunately customer service was not usually when i go in i'm in and out of the drive through within 5 min and get exceptional service was disappointed in the way i was treated. read more