The store was dirty and door handle broken . the food tasted good though. Not sure why the downtown…read morelocation doesn't take online orders until after 8:30pm, this is quite frustrating.

If you're looking for a solid burger that is delicious and affordable this is a great spot to check…read moreout! They offer very generous portions with unique and delicious topping combinations. The space is small so I'd recommend ordering out. The man running this location was very helpful and kind.

Stopped in last night for dinner and everything was 100% better. The chicken pieces were huge, not…read morea standard chicken tender. I did have more slaw on the slider and my fries were hot and crispy. Still great service like the last visit. I'm glad I stopped in again!

Sis, service was exceptional and fast. I think I was in the store for less than seven minutes. I…read morehad an awesome time and I would come back.

It was exactly as I expected it to be; clean restaurants, pleasant staff, adequate ingredients,…read morefresh toppings and toasted sandwich. Nothing special, but good enough and filling.

Potbelly Sandwich Shop has definitely grown on me…read more In my initial experience with them, I ordered a sub for delivery. For whatever reason, I wasn't expecting it to be toasted and I don't think I figured out the online ordering well because it was very plain. The last couple of times, I've been in house and have enjoyed the experience. First of all, their subs are primarily meant to be toasted. I really love their tuna and swiss with all the fixings (including, for a small fee, avocado). It's great! Their subs come in three sizes, skinny, original, and big. I typically get the original, which is still plenty big! Their set up is order at the counter and then move on down the line. Instead of having all the condiments visually in front of you ala Subway, they have a list of what you can get on your sandwich and you just let your sandwich maker at the second stop know (the first stop, you just tell them the sandwich, size, and bread type). They don't have quite as many veggie options as other chains to top your sandwich with but they have enough to give your sandwich a little veggie oomph. All in all, a great spot to stop for a quick sandwich. Get to it!

Great food, and service…read more This time, I tried their cucumber mint water and it was light and refreshing. I love that they are part of "GiftAMeal". Be sure to a photo of your food to give back to families in need!

Our original plans were canceled, we had a whole bunch of time to kill and it was cold... so cold,…read morethe first time we went to GGM. We were unsure what to order so we asked for a few suggestions. We placed our order, grabbed a couple drinks and found a place to sit. Our food arrived a few minutes later ... not only did it smell and look great, it tasted great too. We don't live in the area but we have been back to GGM a couple times because we really enjoy it. I always get the four dip combo... I share it with my family and then I eat it for two days for lunch. It is fantastic. Service is wonderful. The restaurant doesn't have much seating; it's always clean!

Whoever worked their kitchen on 8/1 at 12:30am needs to be on repeat. lol. Food was so well made…read moreand prepared, you couldn't ask for anything better. Fantastic.

I was there on 6/19 @ 9:00pm I went through the drive-through who was ever working on the window…read morethought they'd have a conversation with some other woman for 15 minutes while people were waiting in line get my order. I ordered the number nine. I only get one sandwich out of three I would never ever go back there again.

I love this place so much. The staff is very friendly and do their best even when they're busy. A…read morelot of the cashiers are definitely younger and I have to assume it their first job, I try to be incredibly understanding. Food service isnt always the easiest!! They have staff members who speak Spanish, and they even have a cashier who can sign in near fluent ASL!!! Definitely an awesome thing if you have language barriers. The food is great and ive never had anything "bad" there. The authentic pork is my favorite!!! Definitely recommend!

We decided to visit because we had never been there and the great reviews. The reviews were not…read morewrong. My spouse got the Gyro Bowl packed to overflowing. I got a single cheeseburger and fries. 1/2 pound of beef nicely cooked. The bun was a tad anemic, but not bad enough to dock them a star. The fries were crispy and very tasty. Tons of fries (Think like twice the normal number). Wife could eat only 1/2 of the entree. She said it was the best prepared meat that she's ever had on a gyro. Highly recommended. Reasonably priced.

Just went here and they gave us 2 napkins. Seriously? Only 2? There was 4 people in my car and…read moreextra napkins would've been nice. Happened on 6/6/2026

They messed up our F**king order 3 F**king times like hello?…read more Food: always to F**king warm or cold!

It was my first time in any Portillo's restaurant. I was pleasantly surprised. The services good…read moreand the food is good. The only issue I had were with the automatic machines to order food. None of them worked. They came on like they did work but none of them would take orders so I had to do the order manually. But the staff is really nice and helpful cuz it's my first time there . I enjoyed the outdoor seating. Although the only issue was that there's a bee flying around but the store will not be rated for the bee :-)

Portillo's is delicious but man can they never get an order right - I always get the spicy chopped…read moresalad without the diatali pasta. They regularly forget to leave out the pasta, so we always have to have them remake it. However, the last time they removed the pasta but also half of the other ingredients, like what?! They're always so nice about remaking it but it's just annoying to always have to go back up. The food itself is always solid - their chopped salad is delicious and large. The fries with cheese are also terrific and piping hot. My husband loves the Italian beef. Overall, it's a solid spot for dinner.

Whenever I visit my 88yo Mother I stop here and am forever impressed with the professionalism and…read morecourtesy displayed. Like today I must've forgotten to order my dear old dog a pupcup. Without me even having to ask Landon volunteered to get him one. He wasn't even intimidated by my Pitbull hanging out the window! Bravery and accommodating. Owner Derek Smith ought to be proud, and give 'em a raise!

I have never been disappointed by anything on the menu! Service is well organized prompt and…read morecurtious.

Did my first online order / pick up in store here recently and had no issues. Got the Japanese pan…read morenoodles and a mac n cheese kids meal. Both were hot and yummy. My order was ready right on time and waiting for me at the pick up counter - didn't seem like it'd be sitting there for all of eternity, either!

I am very loyal to this specific noodles and company, but today I had to go to the one in…read moreGreenfield because it was the only one open. How it made me appreciate this specific place because of its terrible service and food. Thank you for always making my experience quick and easy, and for never messing up my order!!