I would like to say that I've lived down the road from this place for 7 years and I have slept on…read morethis place hard and if you're reading this, you probably have too. I asked the owners how long they've been here (assuming it was only a few years). This unassuming store has been here for 25 years. I went here on a whim and let me tell you, I will be a frequent customer. This is a hidden gem of a grocery store. Some of the things that caught my eye were: * Imported European butter (high quality butter). * Tons of imported, cured meats * Perogies, meat dumplings, mashed potato dumplings, etc. * A fantastic selection of tasty mustards * Pickled & fermented items such as sauerkraut, pickled vegetables, pepper spreads * A wide variety of tasty jams * Fresh farmer cheeses * Imported Cheeses * Homemade desserts * Homemade, old world, artisan bread * Much more Another person left a comment exclaiming that items here are pricey. I want to share my thoughts and why I think it's 5 stars and not pricey. So, first, I love the salami here. I bought a few kind of Salami but the German Salami is very nice. Now that being said, as of today it's like $20/lb. But, few important things to note. 1) it's Imported from Europe. 2) The richness & complexity of flavor is so much better than your $7.99/lb grocery store chain salami. The flavors are complex and wonderful. It's truly something where you keep wanting more. This is ideal for a charcuterie board or something where you want people to really notice the bold flavors. It is worth the price. Secondly, their homemade desserts are out of this world. I guarantee you that you have had few desserts that are this good. They are unlike the processed junk we get even at nice grocery store bakeries. One bite and you're in heaven. So much so we went back immediately the next day to get more. Third, they are making their own variety of bread loaves. I wish I had gotten a picture but they are as beautiful as they are delicious. This isn't old world bread. Artisan bread. You aren't getting this elsewhere. Overall, the quality of everything is just very good. It's a taste of eastern Europe. It's a treat and a delight. You should do in and try it. You won't be disappointed. Sure, many of the products may be unfamiliar or even written in a language you might not understand. But the staff is friendly and we're glad to answer my questions. As I am sure they will be glad to answer yours. And, honestly, go in and ask them what they recommend. Try thier favorite foods and favorite desserts. I tried their black currant dressert (black currants are not widely available in the US but are delightful) and I never would have if I didn't ask for a recommendation. At minimum, go in and get 1/4lb of cured meats, some dessert, some bread, and why not some mashed potato dumplings (perogies)... You won't be disappointed.

Excellent food. The man who oversees the orders is very pleasant. It took a half hour to get the…read morefood. When Imopened the package at home I realized that is was only half of what I ordered. I returned. We spoke briefly over the counter. I told the nice man who remembered me, my name and my order. He said 'my fault." I waited in line following 5 patrons to place the order again. I then waited another 50 minutes for the second order. You decide.

Pro: The deli sandwiches are great! They use Boar's Head meat, which, to my taste, is the best you…read morecan get. And it's a real NYC style-deli as far as menu and food quality are concerned. The corned beef and Swiss on rye is absolutely wonderful. Never had a bad meal here, and the wait staff is wonderful. We often go here with friends. My wife loves the place. Con: The interior is full of ads. EVERYWHERE. No escaping them. It's horrible, like being trapped in one of those sales things you get in the mail. Ambiance is zero. What's more, there's a lot of 5000K light and light blue walls - factory lighting. I'd give is a solid five stars but for that.

The place is much larger than it looks with a long aisle of tables. The decor could be upgraded and…read morestill keep the diner feel. The walls are all large ads for businesses. Doesn't really look good. Ordered the Reuben and onion rings to share. Reuben's are typically very large. This was a small Reuben and for sure could have eaten the entire thing. Onion rings were a bit soggy and table didn't like their fries either. The Reuben, though small, was very good. Service was quick and waitress was nice. The place is quite expensive for wha you get. We got 3 sandwiches, 2 with fries and 1 with onion rings, 2 waters and a sprite. It was $52. I think that is a bit high especially looking at size of sandwich but the were delicious.

This was the best sandwich I've had since moving to Virginia! As a Philly native nothing matters…read moremore than the roll, I was so impressed to see authentic Philly rolls offered and good quality meat. Definitely would eat here again 10/10

The food itself is excellent, which makes this experience even more frustrating. The owner, who…read moreappears to be the only employee, is consistently rude, hostile, and aggressive toward customers. He strongly pushes online ordering (there's even a sign saying it's preferred), yet the third-party ordering website frequently freezes or fails to accept orders. In the past, I've been yelled at for trying to order in person and told it would take 45 minutes. This time, I ordered online as instructed and arrived at the pickup time, only to be ignored for about 10 minutes despite standing right in front of him. When he finally acknowledged me, he couldn't find part of the order, then angrily threw the food on the counter and demanded payment--even though I had already paid online. He refused to accept an email receipt and said he doesn't give receipts at all. So I paid twice. On top of that, the online prices were nearly double the in-store prices, with no clear explanation when I inquired. Great food does not excuse terrible customer service. The experience is stressful, unpleasant, and unprofessional.

I'd say this was pretty decent considering what it is. If you're looking to snack on some vegan…read morejunk food or need a safe gluten free option this is probably a good bet. They have a dedicated gluten free fryer and do take the proper precautions to eliminate the risk of cross contamination which I did appreciate a lot. Flavor was ok and nothing stood out as amazing, but I still enjoyed it. Serving sizes are pretty hefty too which was nice. We did have to wait a bit, but our group of 4 did have a large order so that's understandable. I probably wouldn't come back here again personally since there are a lot of other options locally.

The food is really very good. They are very busy so you may need to wait a bit. Today was brunch…read moreand I ordered the Biscoff French toast casserole and boy is it yummy!! I think this is hands down the best French toast I've had in a while. The toasts are topped with a fresh strawberry compote. Wow. I've had the other items before and all are very tasty.

Absolutely love the different flavors of their chicken salad. Broccoli salad, can't say enough…read more Everyone has always been friendly. Oh, and the cookies

I stopped in today to grab a late lunch after a doctor appointment…read more I decided to order the Chick combo, with a Classic Carol on toasted wheatberry bread with lettuce and tomato, and a side of broccoli salad. The food came out pretty quickly and I was happy to see that meal came with a pickle spear and a sugar cookie. The flavor and consistency of the chicken salad was perfect, and the lettuce and tomato were great additions. My only disappointment was the bread, which had the consistency of being grilled on a flattop (it wasn't crispy as you'd expect toasted bread to be). The broccoli salad was tasty, but could have used a bit more dressing. The staff was super friendly and helpful. I will definitely frequent this establishment whenever I'm in the mood for a healthy-ish lunch.

Cupertino's did a great job catering lunch for our company! They were very easy to work with on…read morethe planning. The food was delivered at the scheduled time and the order was completed perfectly.

Best bagels in the west end…read more service is quick and polite. Nothing flashy and everything is always fresh and delicious. Came shortly before noon. It's quiet but steady with customers, still got our order in about 3 minutes. I've heard they have amazing lunch food also but nothing can stop me from ordering their bagels.

Incredible vibes, unforgettable food. Service was prompt and polite. I LOVED my sandwich - they're…read moreall highly customizable! - and the Mac n cheese is some of the best I've EVER had. Can't wait to come back!

I was finally able to come in to the Shortpump location on a beautiful Sunday afternoon after…read moreshopping. I had this place in my bookmark for some time now, and I was very pleased with almost everything! I was very satisfied with our meal overall, I would say the mac n cheese while well seasoned, was slightly over cooked, there were some hardened pieces of noodles in the mix. Now the customer service was great, I didn't catch the gentlemen's name who was working alone, but he was very friendly and attentive! Unfortunately the cleanliness can be better we had to wipe down our own sitting area and the floors were kinda sticky. Granted there was only one person working, so maybe that could be the reason? Overall I would come back, maybe try the downtown location next.

What an incredible place! Admittedly, the line was really long...but it was Mother's Day, so that…read moreis to be expected. Sitting at the bar, we were served immediately and were able to order food. If you are lucky enough, you will get to meet local legend, musicIan Jimmy Catlett, where you can even enjoy a drink from the menu "What Jimmy Drinks". Luke was a very attentive bartender, server and greeter. With good insight into what is what on the menu and behind the bar. We even got to meet Sara Beth herself (sorry Sarah if I used the wrong one) the SB behind the name! If you don't lead with "Glitter on the Mattress" you are missing out! The atmosphere was welcoming, inviting and full of nostalgic decor.

I normally love coming here, which is exactly why I am so angry and disappointed writing this…read morereview. I had been telling my Dad for a while about how fun this place is, how nice everyone usually is, and how much I thought he would enjoy it. We were finally able to come together today, and he was genuinely excited to see the inside and have breakfast here for the first time. As expected, we were told the wait would be about 45-50 minutes. Fine. The place was busy, as it usually is, and we had absolutely no problem waiting. I spent years working as a server and hostess. I understand busy restaurants, long waits, and tables that don't turn as quickly as expected. After waiting about 40 minutes, I went to the host stand to simply ask for an update. We had watched people leave and groups continue to be seated during our wait, so I wanted to see where we stood. The young man at the host stand told me it would be ANOTHER 40-50 minutes. I genuinely thought he had confused our name with someone else's, so I explained that we had already been waiting for 40 minutes. He told me our names were "at the bottom of the list" and that people inside were moving very slowly. No apology. No double-checking the list. No attempt to figure out how a quoted 45-50 minute wait had suddenly turned into an hour and a half. He didn't ask if we were willing to sit inside, offer another seating option, or even suggest placing a to-go order. Nothing. He was completely dismissive. So I handed him the menu and my Dad and I left. Then, just 20 MINUTES later--not the additional 40-50 minutes we had literally just been told--I received a call saying our table was ready. I tried to explain that we were no longer there and WHY we had left. The second I said we had "left," I was HUNG UP ON. Honestly, that was it for me. Before that phone call, I was actually sitting in the car telling my Dad that maybe we could try again another day. Despite being embarrassed and disappointed after talking this place up to him so much, I was still willing to chalk it up to a bad interaction with one host. Getting hung up on completely sealed the deal. I'm not angry because the restaurant was busy. I'm angry because we were treated like we didn't matter. I'm angry because we waited patiently for 40 minutes, politely asked one question, and were dismissed with inaccurate information instead of someone taking 30 seconds to double-check. I'm angry because when I tried to explain what had happened, I wasn't even given the basic courtesy of finishing a sentence before someone hung up on me. My Dad and I have lived in Lakeside for over 30 years. We weren't asking to skip the line. We weren't demanding a table. We weren't rude to anyone. We were two local customers who were excited to have breakfast together at a place I had genuinely loved and recommended to other people. We will NEVER be back. And yes, we will absolutely be telling our friends, family, and neighbors about how we were treated and recommending that they go somewhere else unless they want to risk being dismissed, given completely inaccurate wait information, and hung up on when they try to explain why they left. Apparently this place is busy enough that treating people with basic courtesy no longer matters. That's fine. There are plenty of other restaurants that will happily take our money and, at the very least, treat my Dad and me like human beings. What was supposed to be a fun breakfast with my Dad turned into one of the worst customer service experiences I've had in a long time. I went from genuinely loving and recommending this place to never wanting to step foot inside again. Congratulations. You lost two longtime local customers in less than an hour.