Jesse has a calm, reassuring demeanor which has been especially helpful for this first-time…read morebusiness owner. He was able to walk me through the steps that needed to happen to get my STR up and running to where we became in short order: a mostly consistent, fully-booked property. Jesse has been extremely patient with all of my questions and fears along the way, as well as navigating what should and shouldn't be done from the guests' perspective while taking into account what kind of property I want my space to be and how I want it to operate. Jesse is great with guests and always receives praise for his attentiveness, helpfulness and quick response to any guest needs or issues. He is especially appreciated by me when he shoulders the bulk of management and stress of issues that inevitably arise when working with the general public or when surprise events beyond anyone's control occur with your property. It is important to choose the right business partner - one with whom you have a harmonious dynamic and is as invested in making it as great of a success as you are. I am grateful to have found that with Jesse and Painted Sky Property Management

I hired painted sky property management for my first out of state investment property. The process…read morewas a bit bumpy at first but once I hired Jesse's company they really helped me get everything I needed done on time and we hit the ground running! Jesse really enjoys helping guests and really does his best to keep issues off my plate. I'm a very busy person and wanted to be as hands off as possible. Jesse makes issues with guests a breeze and always recovered any damage costs from guests. I also really appreciated Jesse's communication during the process and wouldn't hesitate to recommend him to anyone. We have maintained 5 star reviews on every booking and I couldn't be happier!

James and his Century 21 team are excellent. Follow up, professionalism, and demonstrated care for…read morewhat they do. If you need a professional property manager. I highly recommend James amd Century 21 Property Management.

From the owner: Call (623) 633-7224 for a free property evaluation for your residential or commercial property. read more

Great management company would recommend them to anybody. Fast friendly, very efficient. Honesty is…read morea big word for them which they are the books always look spot on.

Awful company with absolutely no integrity to take care of their customers. The company's motto is…read more"People Really Matter." This statement couldn't be any further from the truth. Overly high assessments, very ridiculous enforcement of policies , and compete lackluster customer support. You are just a number to them. Pay your dues and move along. If you have a question or problem, no chance!

Do NOT use Helio's Property Management ever!!! They don't care about their tenants a single bit…read more Not having A/C at your units multiple days/weeks should be a crime in AZ during the summer. Horrible.

Very knowledgeable and professional. Have worked with Lance for 14 years and have never had any…read moreissues. Highly recommended!

Where to begin? We were told by the leasing agent the…read moresprinkler system works for our leased property and we would have to take care of the front and rear yards. Guess what, the sprinkler system doesn't work. Filed a ticket, claimed someone came by and the sprinkler system was never repaired. We had Ants, and the rental agency stated, " That's your problem, deal with it", even though the City of Surprise states in their laws that rental agencies are responsible for pest control, and it took a threat to sue to get someone to take care of it. Next up, dishwasher wouldn't clean or dry, and according to the leasing agency, that is considered "workable", although the law states workable means it does the job it is designed to do. Filed a Protected Notice of Breach of Lease and threats of rent withholding finally got them to replace a dishwasher that was too old. We had smoke detectors that were beeping at random, took them in total 3 MONTHS to replace, dragging their feet, in clear violation of the law that states in Arizona Landlords have to make sure the dwelling is safe. Guess what, I sent another BREACH OF LEASE NOTICE. They finally replaced all the smoke detectors with new ones, and the maintenance guy stated that was what they should have done in the first place. 5 days later: MY LEASE IS NOT RENEWED! That is Retaliation and the law sees it that way. This place puts itself above the law, lets you die in case of a fire because they're too cheap to replace faulty smoke detectors. This place needs to lose its license and closed down; they are a DANGER TO SOCIETY.

Just want to wish all the good folks at Ultimate Properties a happy Memorial holiday and thank them…read morefor their continued professional approach to property management. It is refreshing to be looked at as an actual person. Many landlords lose track of that human factor and tend to treat tenants as just dollar signs. Not Ultimate Properties. They have a staff that actually takes the time to listen. Thanks everyone!!!! Shirley Johnson Buckeye, AZ 85326

5 star property management service and 5 star communication from Janelle and the team!read more

yaz did a great job, super impressed with how she helped this confusing process make sence!read more

We just signed our renewal for a 3rd year to live in our rental house and we couldn't be happier!…read more We love our neighborhood and love living in a large house with a pool. Our goal is to purchase a house by the end of this lease and it's super convenient that Shane our property manager is also a real estate broker and can help us with the transition AND transaction. Renting a house is a bit more expensive than renting an apartment but for a family of 4 an apartment just doesn't work for us. AZ Home Renters has been super easy to deal with, out rent just comes out of our account automatically on the 1st so we are never late and we can submit work orders online if something needs repaired. If we ever need anything we can call Shane directly on his cell phone, we've never been able to do that with any other management companies we've rented from.

From the owner: AZ Home Renters LLC is focused on your needs. We will manage your rental for you or if you are…read morelooking for a new place to live, our Phoenix, AZ Property Management services can help! Call us today.

Our experience with this company was positive for most of our lease, but everything changed during…read morethe move-out process. The biggest issue was the lack of communication from our assigned property manager. On multiple occasions, I had to reach out several times before receiving a response, and I rarely received updates unless I continuously followed up. At one point, I was eventually told that their internet had been down, but it would have been helpful to know that earlier rather than having to call repeatedly wondering why I wasn't receiving a response. The handling of our security deposit was by far the most frustrating part of the entire experience. We were charged over $400 for carpet cleaning even though our property manager had specifically told us that we did not need to have the carpets professionally cleaned. We also had to dispute multiple other charges that we felt were unnecessary. We had taken very good care of the property and genuinely felt that we left the house in better condition than when we moved in. When we moved in, the backyard had weeds that were over a foot tall. During our tenancy, we maintained the property and kept the yard and home in great condition. It was extremely frustrating to feel like we were being nickel-and-dimed for every possible thing after we had been responsible tenants. After we continued fighting to get our money back, our property manager remained unhelpful and, in our experience, disrespectful. Eventually, she told me that if I disagreed with the charges, I would have to take the matter to court with the landlord. Thankfully, the landlord was much more understanding. He acknowledged that we had been great tenants and ultimately recognized that we should receive some of our deposit back. What was most disappointing was that we felt the property management company was not on our side throughout the process and made what should have been a straightforward move-out experience unnecessarily difficult. Overall, the property and our tenancy were good, but the way the move-out and security deposit were handled left a very negative impression. If you rent through this company, I would strongly recommend documenting everything from move-in through move-out, taking plenty of photos, keeping all communication, and being prepared to advocate for yourself when it comes to your security deposit. Our biggest issue wasn't even the fact that there were deductions--it was the lack of communication, the difficulty getting answers, and the way we were treated when we questioned charges we believed were unfair. After being good tenants and taking care of the property, we expected a much better experience when it came time to move out.

This is my second time leaving this company a bad review. The gas to my rental was cut off because…read morethe of my neighbor, when I called the people at Mark Browers they agreed it was ridiculous, I didn't receive a call back, so I called them back, and I was told their hands were tied. So they had an answer waiting for me I just wasn't important enough to call back. There are planning to leave me without Gas for over a week meaning I have no heat in the lows of 45 degree weather, can't do any laundry, can't cook any food, don't have any hot water. This is how they will leave you if you rent from them. Save yourself the trouble and find literally any other company. I've since asked for a rent reduction for the days I won't be able to live in the home, but as usual like every other time I call or email, I have no gotten a response.

I have rented with this company now going into my second year. I have no complaints whatsoever, I…read morelove how attentive they are throughout the whole process of applying and through renting. We have had the pleasure of working with Deborah Lago, any time we have had a repair of any issues she responds immediately and gets my work order done! I love the home that we live in! We love how they value their customers and simply checking in to make sure everything is still in order with the home! Definitely recommend to anyone who is on the search of renting their next home!

Kaila Videla is the new property manager for my rental home managed by Fort Lowell Realty. She is…read morethe 3rd PM in three years, effective July 2026. She immediately "sprung into action" by asserting her authority, harassing and blaming the tenant for decisions that were made by the former property manager. I've had an open dialogue with the home owner and the former PM about my financial difficulties. The owner and former PM had graciously made concessions to work with me and had verbally and in writing agreed to waive the 5-day notice fee and late fees. They're aware I'm a domestic violence survivor. Additionally, the former PM did not enforce or collect the late fees for months. This pattern of failing to enforce the fees created a waiver or modified acceptance of the lease. I understand it was an inconvenience to the owner and the PM, but I was grateful for the assistance. All parties involved are aware that this is the rental home I moved to, post-divorce after my ex-husband had me removed from our marital home in an illegal manner. The threat of homelessness is a very real and terrifying repercussion that most survivors have had to endure while married and after. I'm working hard to build my life back up, but the process can be slow. I explained to Kaila Videla that she could not enforce and retroactively charge the late fees and that going forward she would have to enforce the terms of the lease regarding fees. I'm also a licensed realtor and am familiar with the Landlord Tenant Act as all realtors who work in property management should be. I tried to communicate in writing, verbally and via text to Kaila Videla. She was callous, uncaring and adamant in her pursuit to collect fees. It was unusual and appeared to be a personal vendetta for her, for whatever reason. I asked to speak to Fort Lowell's attorneys because I was going to communicate and share all of the text messages and emails the owner and former PM had sent. As a compromise, I asked Kaila to take the fees from my $2,400 security deposit because I needed her to cease harassing me with actions that I knew were unlawful. She then turned off my ability to pay the remainder of July's rent. Then I couldn't pay August rent. I attempted to communicate with her and work something out. By the end of August, the owner had waited over 50 days for a rent payment. Then I received a complaint from the courts with a court date within the next 3 business days. Kaila, Fort Lowell and their attorneys had combined 12 months of late fees, past due rent, attorney's fees, court fees for a sum of around $6,700 and more. That did not include September's rent which was quickly becoming due in days. I was in a state of panic and had no choice, but to retain an attorney. He looked at the complaint and immediately questioned the $6,700 in charges. "How much is your rent?" I told him that was a sum including retroactive late charges. It took 30 seconds before he said, "They're trying to be sneaky, this judge caps late fees at $300." Fort Lowell was trying to charge me almost 6x that amount in fees. I was so grateful for my attorney, but Fort Lowell, Kaila and their attorneys still pressed me to compromise. I just needed it to be over. I was so stressed out, the thought of homeless, I was scared for me and my two dogs. My lease is up 11/30/26. They tried to get me to agree to vacate 9/30, giving me less than 30 days to find a new place and move in a frenzy. I compromised by agreeing to move by 10/31/26 only because I was intimidated and my nervous system could not withstand much more. In the end, I paid Fort Lowell zero dollars in late fees. The homeowner had to wait over 60 days for a rent payment. I'm not sure how he continues to have faith in their services. I was penalized by having to vacate the lease early because of the actions and decisions of their employees. Taking me to court was nothing more than an exercise in more trauma initiated by Kaila Videla. Kaila is a newly licensed realtor. I would tread lightly and strongly caution against appearing biased or discriminatory. I still do not understand her relentless pursuit of the late fees, but I do take pause being that I am a woman of color. As a licensed realtor we are held at a higher standard. Perhaps brush up with another fair housing course, Kaila. Statistically, most domestic violence survivors lack family support and resources. That is my situation, also. I'm grateful for my attorney and hope we have all learned something.

We used Cindy as our realtor when we bought and sold properties in Arizona years ago. She was…read morealways available to answer our question and concern. She is both knowledgeable and capable in all aspect of real estate. I trust her professionalism and advice. We also used Cindy for our property management since we live out of state. She knows how to deal with tenants complaints, or evict them if needed. She help us a lot with getting the right people to rehab our place when our tenant left. She is always available to answer our question and give advice. I highly recommend her to anybody that need a realtor or property manager.

Thank you so much Cindy…read more... Being out of state had me somewhat concerned, but having Cindy as my realtor alleviated all the worry. Never at any time did I not feel like she had my best interest at hand. She walked me through the entire time and made sure I was comfortable with everything. I was approached by all my friends and family to use this realtor or that one, but I knew she'd be the BEST of them all, and proved so. I will continue to sing your praises and tell everyone of the great experiences I've had with you throughout the years, and I can only hope that they use you also.