The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

We had our patio door replaced and installed by Windows and Doors Near Me last December. A few…read moremonths after installation, we discovered that the screen lock latch kept falling down. I was locked out of the house due to this malfunction. We tried tightening the screws, but it didn't help. I reached out to Cory via the Thumbtack app messenger and asked to have the problem rectified. He didn't respond. I send other messages via phone, text, and email with no response (using the same methods as I had used in the past). Now, we are stuck with a screen door that doesn't lock properly, and no response from the company. This is bad business, and I would never recommend this company.

Excellent job. We've had windows replaced on another home…read moreand they are great, but Cory's work was even better. Kachina did a better job from window wrapping/flashing(?) to amazing stucco matching, and cleanup. The scheduling from estimate to delivery/install and completion was great. Communication was consistent and billing and order detail was excellent with the online system. HIGHLY recommended from a detailed customer.

we have had dessert king windows for the last 21 years and have enjoyed them. not only have they…read morereduced the cost of electricity but they also keep the outside noise out. i had ^ companies give us quotes on the windows and dessert king was not the higest nor the lowest but when asked what they did with the removed scrap i wasm given the answer that they recycle and donate the money to st jude, so when it came time to get a new front door they were again called. the door was installed yesterday with a very friendly and knowlegable couple. mike was so precise in insalling the door and cindy kept everyting cleaned up. we couldn't have asked for anyone better then this couply to install our door.

Replaced 4 windows on the front of my house. Process was very easy from initial consultation to…read moremeasurements to installation. Mike and Cindy were our installers and they did a great job. Desert King was not the cheapest option, but they were the most up-front, least pressure outfit to quote my project.

These guys did a great job on my Phoenix home i checked 4 companies and got a great price but the…read moreSonoran series made for the Desert windows had the best glass and the strongest frame now we actually can open our windows and we don't need to put sheets up to keep it cool! great job DAVIN AND THE CREW WERE AWESOME AND CLEAN !!!!

If you have interest in using this company, and would like an honest review, please reach out to me…read moredirectly at bryanaz@hotmail.com. We used them to replace our windows and doors at our home in Scottsdale. I'll share with you the good and BAD based on our experience. Giving them a 3 star based on window installation only. A year later and we are still dealing with an unsatisfactory resolution with the owner after being oversold and misled by his sales staff.

We replaced all the windows in our home and our sliding patio door. From start to finish our…read moreexperience was fantastic. Rudy provided the quote and went over all of our initial questions. He guided us through all the options with some recommendations. He was great, very knowledgeable and there was no pressure. The windows came in a little earlier than estimated and Jamie got us scheduled very easily for the install. Adam and his crew completed the install on a very hot day in June. They worked efficiently, even though I believe they may have been short handed that day. Again, the install was completed in a shorter time than promised and the work they did was so professional. Just a few scuffs to paint here and there which are to be expected with a big job like this, so no problem there at all. The windows have completely elevated the look of our home. The cost was more than reasonable. And this week the temperatures outside are around 108 and I already notice some difference in the room over our garage that is always the warmest in the house.

My patio door was broken by a burglar and Affordable Windows + Exteriors provided me with a very…read morereasonable quote and a discount if I added on additional windows. I had one that the seal died and another with grilles that had fallen. Right within the estimated window of 8-9 weeks, my door and windows were ready. Installed yesterday. I am in love. Amazing all the way around. Would definitely use again. Call and ask for Rudy, you won't be disappointed! Thanks!

Mike, their sales guy, was very accomodating and communicative. The final job looks good,…read morerelatively happy with the results. The price was better than others we shopped. The only reason only 4 stars is the install crew left a mess inside and out (tiny plastic particles under all new windows and over the driveway, black smudges on a couple walls, particles of cut block on the floor inside and geound outside) Mike offered to clean up after, but we had already seen to it. He insisted that's not how they do business.

Great work. Half the price of Anderson. My project was a wall removal reframe and installed door…read morewith window insert... Will definitely call them back again for the next project

Apodaca's gave me a quote for a dual pane window back in April 2025 of Approx $586 after coming out…read moreto take measurements. I said no thanks and continued to search for reasonable pricing. Went with someone else who did the job for $400. I received an invoice via email in June for $586, I immediately responded questioning why an invoice was sent and informing no job had been completed. 8 MONTHS later (today) December 2nd, 2025, someone called me attempting to collect payment. Quite suspicious. ***BEWARE***

I called Apodacas as soon as my bedroom window broke and they immediately gave me an estimate and…read morehad somebody out here within a few hours and fixed it. Everybody I talked to was very helpful and friendly. Gabriel did a great job. I appreciate how quickly they were able to do everything and for affordable pricing.

Michael was very friendly and responsive. He gave options on how soon install was possible with his…read moreschedule, which ultimately was next day. He picked up our security door from Home Depot and advised of other necessary parts for the job. Communicative. Would hire again and recommend to all!

Great experience! He only charged $200 to install a security door, yay! He picked it up for me at…read moreHome Depot since I don't have a truck. He was good with communication, reliable, on time, friendly very knowledgeable! I was impressed he installed the door in under an hour!

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

Recently had 3 windows installed. Poor customer service, Called 3 times to get a answer on why my…read moretrim was installed twisted/uneven and 2 boards were split in half and pieced together. Customer service tells me every time still waiting for manager to look into it. It's been over a month and half. Now they wont even get back to me.

Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

Update: they came back and clean it up a little and fixed the messy spots/left holes.read more