My wife and I ordered French doors in November and my installer picked up the door hassle free! They built the door perfectly with the measurements we gave ! Communication was great via text messages (every text was returned promptly) which I prefer . We highly recommend having the Door depot build your top rated doors ! We will always speak highly of the Door Depot! read more

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We want to thank Door Depot for the awesome job they did on our home. We were hesitant at first because like many before we do business we read Yelp reviews for many reasons like return policy, quality work and service. We are true believers in helping small businesses. We went ahead and decided to go with them after speaking to the owners about the reviews and they guaranteed our satisfaction. We decided to get a door from them. We cannot tell you how happy we are with the service, quality of both the door and installation. The price is also great too! We absolutely will be returning with future business and we highly recommend this business!!! read more

The Door Depot - Door Sales/Installation Near Me - Phoenix, Arizona

We had a fantastic experience working with Julio (and store manager, Mocha). Communication was awesome prior to making the drive down to the store and once we selected the door we liked, we had everything settled within 10 minutes. Julio was efficient, straight forward and really knowledgeable. If you're looking to support a local small business AND save money on a beautiful door, this is the place! Julio recommended his installer, Freddy, who came on time and did a great job. Not only did he make sure everything was done just right, he cleaned up (like, really cleaned, folks!) when he was done. I HIGHLY recommend this company. read more

The Door Depot - Door Sales/Installation Near Me - Phoenix, Arizona

Got a new door hung with a a dog door! They were so helpful, the prices were great. The door came in under a week, and the installation guy they suggested was fantastic. They made the whole process easy! I would get doors from them again! read more

I don't even know if one star is appropriate. First off when looking at doors you think this is great the price Sofia the office staff saying that they can complete the doors in two weeks of purchase and install in a week, with great prices. I should have known as soon as Sean the installer came to my house to measure. The day he was suppose to come he didn't and they called the time of the appointment to inform me that he would come the following day. The next day he was late didn't say much measured the doors and left. No call from Door Depot after. We paid in full, no one called for an appointment to install. So I called and made the appointment great a week out. The day of installation no call no show. So I called and was told Sean is on his way. Three hours later and he still hasn't shown up. Just saying "He is on his way." Not impressed. read more

Horrible service. We made an agreement to meet there and when I arrived they were closed. I traveled an hour and all they replied was " we have a family emergency" Shady business, can't believe they are so inconsiderate. AVOID this place. read more

These guys don't even understand standard door swinging--right and left--as established around the world. They'll sell you the wrong door, swinging the wrong way and then pull out a paper where the small print explains that they may list the "swing' of a door exactly the opposite of every manufacturer on earth. There is something seriously wrong with these people. They don't seem to know what the standard sizes of doors are either. They seem to be a bunch of generic salespeople who have not real experience with doors. Doors are all they sell but they don't understand ANYTHING about them. Stay away! read more

This merchant is completely non-responsive. I ordered a door and did not want internal blinds as I was concerned with future failures and repairs. Julio upsold me on adding internal blinds with assurances that the blinds had a LIFETIME warranty. I have been requesting a warrant replacement part since May 11th 2021 and as of July 8 2021 I have received no followup from Door Depot and RSL does not warranty the blinds to the end client. Extremely poor CS service. I have even provided them with a list of RSL distributors in the area and suggested alternative options as well as a 3rd party seller where they can obtain replacement parts and they have still not responded and now are not answering their phone. read more

This is a family owned business and they have a great selection of doors. The bonus is you have a cute dog greeting you at the door. Will definitely buy my doors from them. read more

I went in to get a door for my new closet and Sofia gave me a really good deal , I recommend the door depot they have best door deals i will be coming back for more doors ! read more

This place is horrible. We special ordered three doors and they continuously made excuses about the status of our past due order. Furthermore, they have zero communication because they don't answer the phone and do not have a voicemail set up. We had to drive there more than a handful of times which was over 45min each way for us. When we asked for a refund they bullied us and then finally did it but completed it "offline" on their machine so we have been left disputing the couple thousand dollar charge with our credit card company. I will be sending AZ Family News our and notifying proper authorities if we don't receive our deposit back. Don't do business here. read more

I am a repeat customer at the door depot. They have great prices, a huge inventory and truly are a pleasure to do business with. It's a family run business so they are all very attentive to customers needs and you can tell that want to make sure all of their customers are satisfied. The door depot is a must for everything door and hardware related read more

The Door Depot - Mahogany wood door and frame + handle and deadbolt - Door Sales/Installation Near Me - Phoenix, Arizona

Awesome customer service!!! They cut my doors down to size so I could pack them in the truck today. The pricing is very reasonable, much better than the Big Box stores. Will certainly be back! read more

Avoid this place! Took my wife in to get a glass pantry door. We were greeted by a very nice but extremely un organized young woman who seemed unsure of herself. We were told they could get us a custom pantry door to fit right in place of current door. The price quoted seemed fair and we were told to bring in the door we wanted replaced so they could match size and hinge placements. We brought the door in later that same day and left it with them. We were told the new door would be ready in a few days. This was a Saturday and we were told it would be ready on Wednesday. Great! We did not receive a call on Wednesday so on Thursday I stopped in. It was obvious that they didn't know who I was and I had to describe what I was there for and remind them that I dropped off our door!! The young lady pulled out a spiral notebook and asked what day we had come in. I told her Saturday and she shuffled through the book and found our info. She then apologized but had forgotten to order. I was told it would be next week. I left understanding that mistakes can be made and I was willing to overlook it. The next week again received no call. I called and was told the door had come in but the glass was broken. She told me she was very sorry for not calling. I asked how long it would take to get another door. I was told 5 weeks! What? How is that possible when the first quote was a few days?! I said I would come get my door and go elsewhere for a new pantry door! When I showed up to get the door no one apologized or seemed concerned. Just gave me my old door and let me leave! UGH! read more

If you want to deal with the girls attitude, go ahead and do business with them. More expensive, no communication and all you get is a b...y response. Not sure how they stay in business! read more

This place, I thought, was a great find. First I found them on an app called OfferUp looking for French Doors. They had great prices, but they were posted a year ago, and when I went in to inquire about them the One guy there had no idea about where those specific doors were as the app wasn't being kept updated. Okay that's fine no big deal there were plenty of doors to choose from and I found what I wanted, negotiated on the price to pay cash and take with me that day. The next part is what makes this experience a 3 out of 5 stars, the door handles would be placed but it would take a few days because of orders they were working on. My uncle visiting from out of state is a carpenter, he was with me to take measurements as he would be the one installing the doors - 1st they were not at all square and when he asked them to please do their job and make the adjustments the men assumed he was hired help and stated (in Spanish) "why don't you do it yourself that's what they're paying you for" Not only was that a rude comment to make and assume but also why is it too much to ask they sell me a product that actually is high quality. I didn't pay Nothing for this product. So after some conversation about what needed to be adjusted they begrudgingly agreed and said within 2 hours they could have the job done. This has redeemed them in my eyes, they also applied the door handles, a job they said would take a few days. The operation of this company needs to be better is as simply put as I can say it. The sales person was decent. I cannot say I'd return for certain but their prices are competitive read more

A friend recommended me to the door depot, Sofia gave me a good deal on a contemporary entry fiberglass door Great people best price in town . read more

Julio hooked me up with a custom door with a doggy door installed in it, very reasonable price and same day custom service. A guy at Lowes referred me to The Door Depot. read more

I moved into my new home and felt there needed to be a few updates on most of my interior doors . I searched for door shops on Yelp and found this great door shop , I went In the next day and was greeted by a generous young woman and very friendly dog . I then told her I was looking for two rustic 6' sliding barn doors , I was so glad she knew what I was talking about . She then showed me a catalog of what I was looking for . I then compared prices to their shop and realized their prices were the most convenient to my needs . I received my orders exactly a week and a half later , and I now have my beautiful rustic sliding doors installed .I highly recommend this place and will definitely be coming back to order more doors . read more

This was a bad experience from the moment we walked in, the business looks like a messy maze of doors a sweaty guy and his dog first seemed confused helping us then a women in a see through shirt came to help she seemed nice but slow, really this place seems to sell dinged and damaged stuff they showed us a door like the style we liked and it was damaged he assured us we would get one delivered that looked perfect they spoke in Spanish some between each other I think about the pricing the price seemed decent but not a crazy good deal or anything then he told us a guy would be out Monday morning to install for $50 more cash, so we paid Monday came and no show until we got ahold of them an hour after our scheduled time the guy was having some issue but even still when he showed up three hours later it was with a damaged door! When we called the shop back a manager only offered a refund and nothing else, we were told "well you got a deal on the door", yeah a damaged door I wouldn't have bought in the first place! total waste of time! read more

This is not a place I would recommend to anyone. The doors we received were not the doors ordered. The "installer" did a very poor job. They never showed up on time - they left materials and never came back. It cost me an additional $1400.00 to have the doors reinstalled correctly. The fellow the owner used was not a registered contractor. They never called back or attempted to make things right. read more