I should've posted this years ago, but at the time I had a mutual friend who was friends with the hairdresser who chopped off all my hair without my consent. I just wanted to let you guys know that Courtney chopped off all my hair without my consent back in 2022 and then had the audacity to tell me my reaction wasn't OK when all I did was cry and Express how I never consented to that, i'm positive my ex friend paid her off or told her to cut it that short regardless as a professional why would you do that? It's still doesn't sit right with me till this day. Her excuse was "I thought we were cutting from the shortest layer" after I asked her for a layered haircut, That's really big to get mixed up and I don't want happening to anyone else. Book with her at ur own risk, I will say she's a great colorist, but horrible with communication, attitude, and cutting hair. After some deep diving, it turns out a lot of the hairstylist have cut hair way too short without people's consent. I really don't recommend coming here if you value the length of your hair and value, your voice being heard. read more

My bangs are lopsided and too much tension on them so shorter than I wanted them. But of course it will grow, so not upset. Could add more pressure to the shampoo so my head could feel clean throughout. Everything else was to the tea, almost fell asleep, and front desk was very polite too. I like the haircut a lot read more

honestly I don't know what sucked more my messed hair look or the fact that I spent 300+ and not get what I wanted. My hair stylist looked like she didn't want to do my hair and for long periods of time left and I was just sitting there waiting. The reviews looked solid but for me personally it just sucked everyone else that was in the salon was so nice and looked really happy though the girl at the front was really nice and so sweet tho!! read more

Went to Arcane for the first time today. Easily the best haircut I've had in years (thanks Gabby!) while listening to really excellent music from my GenX youth. I love this place. I wish I could just hang out here and drink coffee all day. I'll definitely be back! read more

Gabby absolutely nailed my daughter's hair. We went from grown out, drab hair to the most perfect wolf cut with vivid green highlights. Just in time for my daughter's birthday! Thank you so much Gabby! We will be back! read more

Great cut and excellent customer service, would recommend to anyone in the valley. . .

Super cool vibe, great atmosphere, super amazing workers would absolutely recommend!! Fair pricing too

the service and vibe was absolutely amazing!! but the hairstyle i received was the wrong length and the sides were way too long so it looked rushed. i got my hair cut by a razor but it doesn't look flowy nor does it look layered right, it instead looks like it was cut by a clipper and it overall didn't fit my face shape unfortunately. i wanted more of a shag/mullet hybrid but instead i got what looks more like a bowl cut read more

Parking is awful. I spent 20 minutes trying to figure out what was actually an approved area according to the vague wording on the website. I arrived at 11:45 for an 11:30 appointment and was told that because I arrived mere SECONDS of their cancellation window (the clock still read 11:45am as I arrived) that they wouldn't be able to accommodate. Abbie and the front desk worker were both hostile and seemed to be looking for a reason to cancel and charge the no show fee. Incredibly rude and unprofessional. read more

didn't know what I wanted when I visited Arcane Hair Parlour but after consulting with Erika, the proprietor, we decided on low lights, root touch up and fresh cut and so happy with the results. My hair has depth of color and motion and so soft. i also purchased the Eufora products she used so I can maintain the shininess as well. The salon has an inclusive vibe with gender neutral pricing, tasteful goth decor and downtown with parking. The staff was friendly & acknowledged me immediately. Overall it was a great experience.I left feeling good about myself read more

Oh my gosh incredible best slalom downtown by far!!!!! autumn is incredible with color like a true chemist but they are so coming and nice and I love it there!! read more

Arcane Hair Parlour - Waiting area super cool decor two levels I love it!! and the products they sell are top notch - Hair Salons Near Me - Phoenix, Arizona

Great men's hair cut place! Been going here for years, people are so nice and easy to schedule. The decor inside is also spectacular if you are into gothic aesthetics. Highly recommended! read more

I've been going to Arcane Hair Parlour for years now, and specifically to Carly for several of them. She's incredible! I've tried a bunch of different styles and colors over time, and they always turn out amazing. Carly is an absolute master when it comes to color, and she also does great extension work. The salon has a cool, alternative vibe and they definitely specialize in bold looks, but they do it all. Carly is super easy to talk to, which makes those longer appointments actually enjoyable. She really listens to what you want and gives honest input about what's going to look best. I always leave feeling so good, and honestly, you haven't lived until you've had Carly curls. :) read more

I just got back from my first appointment here, and I got my haircut from Gabby. She was amazing!!! This is the first time I've had a stylist thoroughly explain the process they want to do for a cut, and she encouraged any questions I had while I was there. Gabby is so nice and I felt very comfortable with her! I can't stop looking in the mirror because I love how my hair looks. I'm definitely coming back!!! read more

Great location and staff. Cool environment and nice selection of products. I really like that the pricing is gender neutral. Great staff interactions. Always a great soundtrack playing. I have been going for a while now for hair cuts, trims, vivid color and have suggested friends and family for peircings. Cool enviroment with resident cat apperences and water station for patrons walking their pups outside. Free onsite parking (with shop provided permit). Small assorted refreshments offered. Easy schedualing by phone, in person/walk in or online as needed. read more

I went in with a vision of what I wanted my hair to look like and walked out with something else. Katie was my hair stylist and she was amazingly patient with me. I told her what I wanted and she explained to me how it could damage my hair more because I had boxed dyed it previously. She offered a variety of alternative and we made a game plan for what my next appointment could be and how we can achieve what I want and give my hair time to heal. I loved my experience with her and I ended up loving the look she gave me. The vibe was also very cool, I loved the atmosphere and everyone was very friendly! Will definitely come back again! read more

Carly always gives me the bright blonde of my dreams! She's the only stylist I've encountered who can take my tired, bleached, dull locks and turn them into shiny, strong, buttery soft waves. Thank you so much, Arcane! read more

Katie Amezquita is a true hair artist! I've have many different experiences with dying my hair and the balayage she did was by far my favorite! I would highly recommend Katie to any of my friends and family. read more

I didn't a haircut could be so amazing! I wish my hair would grow out again so I can go back! I came in with an absolute mop of overgrown hair mixed in two different styles and Austin made me feel like a jackpot! It was so fun to be able to talk about all the different options and styles available, and I learned so much about how to care for my hair and get it took look how I want! THEY GAVE ME COFFEE??? WHAT?!?! THATS SO COOL!!! Plus the vibes are OTHERWORDLY! A second story open air chair? Dude what?! In love, so absolutely in love. read more

Arcane Hair Parlour - After - Hair Salons Near Me - Phoenix, Arizona

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Absolutely the best choice I made. Courtnee was wonderful! Upon arrival, I was greeted and offered a refreshment while being checked in. I was then shortly taken to the second floor where I was introduced to Courtnee. We went over my current hair, desired hair style and what I typically use to style my hair. Afterwards, my hair was washed cut and styled. Throughout the entire process my stylist communicated recommendations on what would be best suited for my hair type and style I wanted. I ended up with a spectacular hair cut and can't wait to go back! Update: I received such a nice thank you note from Courtnee. Best hairstylist I've come across! I have gotten many compliments on my hair. read more

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Stay AWAY! This place is shady and scams customers. Daughter left in tears! $400 for a simple dye job. This is a long one but I want to spill out all the details, if you don't want to read the whole thing just don't get your color done here. They charge by the hour and will delay and make you wait (while helping other customers) while billing you $100 an hour. --------------------------------------------------------------- My daughter found this place and we called and asked about getting my daughter's hair done for her 15th birthday. We were quoted 1.5-2 hours at $100 and $65 for the cut. so $265, we agreed and made the appt. Her hair is dark brown, and short, she wanted black with red highlights, IT HAS NEVER BEEN DYED BEFORE. 2:30 - We got there and all seemed fine, the hairstylist (Courtney) said she would be done around 4:30-5. So we walked around the corner for a bite. 4:30 - We get a text from my daughter who seemed distraught, she said that her coloring was taking longer than expected and it was now going to be 6:30 before she was done. (4 HOURS TO DYE HER HAIR!?!?!?), we walked back and confronted the front desk about the issue. After a lot of back and forth the owner (Erika) shows up frazzled and looking like she was on something. She goes back and forth and was making no sense. I told her I was upset we were told 2 times the dye would be $200, including when the hairstylist HAD HER HAIR IN HER HANDS (so she knew the thickness,length and color) that my daughters $200 dye was now going to be a $400 dye. Her answer was "Yes, but now she gets a $400 dye". WTF?? If you can make sense of that reply, you're smarter than I am. Finally she agrees that she'll eat the cost and honor the original quotes, she storms off and everything seems fine. We go to the store to get my daughter a snack since she would now be there for 4 hours. 5:30 - The hair dye is complete (3 hours but clock still running?), time to wash and cut. Now here's a fun side story, as we're sitting there we hear another hairstylist put a customer on the waiting bench for her hair to process so she can help another customer. 6:15 we get a text from my daughter asking if we still want the hair cut. We say yes. She says we need to come back, theres a problem. We're told that if they complete the haircut then they won't honor the discount and we have to pay $400, or we can pay $200 and leave without the cut? Who runs a business like this??? That's when my wife notices that the poor girl that has been sitting on the bench looking furious has been sitting for 45 minutes. 25 minutes after her processing should have been done, and there's the scam! They charge you BY THE HOUR, and then take their sweet ass time and help other customers WHILE THE TIMER IS STILL RUNNING. At this point, I'm furious, my daughter is crying. After 45 minutes her hair is still wet somehow???) I said, ok we're done here. Paid my $200 (plus a tip on the full amount, which I fully regret) and took my crying daughter with soaking wet hair out of this rediculous scam, luckily we were able to call around the next day and find her a reputable hair stylist the next day. I've talked to multiple hair stylists, girlfriends who get their hair done at extremely bougie places and all say that 4 hours and $400 for a dye with highlights is INSANE! Just a bad business logic, you said you'd honor your quote to keep the customer happy, but somehow managed to still eat the money, lose out on a $65 haircut, and leave the customer even more pissed off, SMART BUSINESS! DON'T FALL FOR THEIR HOURLY RATE HAIR DYE SCAM, they will help other customers, leave you sitting doing nothing while extorting you at $100 an hour. STAY AWAY!! read more

i'm really distraught after my visit today. i came in with medium length hair and wanted a cut: shoulder length with side bangs (2 pictures provided both showing longer shoulder length hair and side swooped bangs). i left with shorter than chin length hair and full frontal bangs. they issued me a full refund and left a note on my account if i ever did return, they would give me a free cut. this was amazing customer service, however, i have never had a worse cut in my entire life and am extremely discouraged. read more

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absolute experts with any kind of hair/style you want! Katie Amezquita is my girl!! I have fine curly hair and she knows exactly what to do and recommends the best products. Don't forget she can do makeup too!! ‍ read more

I have been coming to Arcane for years to see Katie. She is amazing! Dedicated to giving me the look and style I want that is within my budget. This salon is a fun eclectic environment; everyone has lots of personality and flair! It's awesome to see the salon grow and offer more services. I really like the Eufora products. I normally wouldn't buy a lot of salon products but Katie is so knowledgeable and now I'm addicted to the aloe lotion/spray, beautifying elixirs, and moisture intense shampoo set. They are lifesavers! read more

Carly is the best!! I always leave super happy with how my hair turned out and she always offers tips on how to strengthen my brittle hair. Highly recommend her! read more

I got my hair colored blonde with a trim at Arcane about a month ago with Carly and this has been the best my hair has looked in a long time! I had been going to my previous salon since 2018, but after a couple of back to back bad experiences I decided to give Arcane a try. Carly fixed my hair from how it looked previously and it even feels healthier than it did before. I'm already excited to go back in November! read more

The only place I trust with my hair! Also the ONLY place to go if you want vivid colors. Very disability friendly and super accommodating to my needs. I've been going here for 5+ years. I went to so many other stylists and salons and they would not listen to what I was looking for and did not have much variety. Here they focused on listening to my wants and needs and educated me on my hair, products and how to keep my color and improve my hair. Katie is my stylist and she keeps detailed notes on my hair and colors. She always has great suggestions and is every bit an artist. I am so lucky to have found her! She has helped me and my hair so much over the years that it's made a 180 change. The other stylists are also great and I can trust them if I'm in a pinch. Arcane has the coolest design and interior too! You will get every penny you pay for when it comes to Arcane. read more

This salon is amazing! Always incredibly clean and the vibe is incredible. Every stylist there is so friendly. Carly specifically has been doing my hair for YEARS! I will never go anywhere else! read more

I adore Arcane Hair Parlour & especially the hair goddess Katie M! The space has consistently been sparkling clean (pre & post Covid) & they've been diligent about following guidelines. Everyone who works there loves what they do and are so friendly. Katie is a gem for countless reasons! She's thorough in explaining what to expect with your color/cut, will walk you through how to manage it/keep the style on point, & is patient through it all! Her work is such an art and I always receive so many compliments on my hair after I've visited. Katie also has an incredible personality- what more can a girl ask for?! What are you waiting for- go book an appointment! read more

Arcane Hair Parlour - Hair cut - Hair Salons Near Me - Phoenix, Arizona

I was seen by Katie as I was visiting my sister, she was amazing my hair feels and looks beautiful and playful and fresh. I cannot wait to return and see what she has in store for me, the beauty salon was beautiful and the workers were very pleasant could not ask for a better experience. read more

So I'm not very picky with my hair, in fact I love to change it up! However I had the hardest time finding someone who would be willing to take hair risks with me, at least until I came here! I saw Sammi and she gave me the absolute perfect cut and color. I wanted a really dark blue-black bob and bettie bangs. I got exactly that and for a great price! I was fully informed the whole time about how to care for the hair, what to expect and how to really make it last. Plus the shop is incredibly well decorated and unique read more

Sammy did a wonderful clean up cut on my hair as I am attempting growing it out. She listened to my concerns, and didn't thin my hair out as other stylists have done. I have alot of hair, and when it is thinned out when its shoulder length, it looks like its damaged from all of the frayed thinned out pieces. She is the first stylist I have had cut my hair that explained and understood that. I was elated!!! I love the Europa products they use, and will be switching over from my current Aveda product line. The shampoo, and conditioner she used on me by Europa was Sage based, and I loved how soft and hydrated my hair was after blow drying, and styling it. After 16 years at another salon I am happy to say i'm excited about making this my new salon. The staff is great, and takes great care of the customers. I never fealt rushed and Sammy is awesome! Make an appointment at Arcane Hair Parlor. You will be happy you did. read more

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I've been seeing Carly at Arcane for about 2 years now, and I adore both her and the salon as a whole. The salon is welcoming and they get bonus points for having the cutest kitties there to welcome you. They use and carry the best hair products (Eufora is a game changer, seriously) and Carly listens to exactly what you want and has fantastic attention to detail. I cannot recommend the salon and Carly enough! read more

Went in wanting a wolf cut after I went to a basic salon where they messed it up terribly! But they took care of me and I got the cut exactly what I wanted! I definitely will be going back and I highly recommend this place!Everyone is super friendly and I love that it's a more alternative salon where no one will judge me! The owner is super nice and helped me! She really knows her way around a pair of scissors and a razor! I am super satisfied with my hair! read more

Hey it's me. I originally wanted to be cut by Erika, because (stupid reason) but because I knew she was in roller derby, and I thought she seemed cool, so I scheduled an appointment with her. When I got there, Erika saw me, and she threw me off to Katie, as if she didn't want to cut my hair, and honestly, I was bummed at first. But Katie ended up being really rad, and a very patient hairstylist. Since then, I've been going to Katie, I trust her. She does what she can to make your hair goals happen. So thank you Katie, the rating is for you :) read more

Great Place! Such sweet people who genuinely care about giving you a good cut. Love the vibe of the whole place as well, very cozy and comfortable! read more

My daughter had an appointment in December we brought in a picture spent almost an hour speaking with the stylist explaining in very clear detail what she wanted and we get home to find it's totally uneven and a horrid cut I could have done it better myself. I asked my daughter if she wanted me to reach out to see about getting fixed but there was no way she wanted to see the lady who butchered her hair again. It real shame since it was our first cut all year after not going anywhere to be safe. We looked long and hard for a place that had great reviews and were so excited to find Arcane. I've waited a few weeks to write my review because I have had other more pressing issues to deal with but the cut was horrid and not worth the money we paid. Really disappointed. read more

Awesome inclusive and alt forward salon. Erika, the salon owner, rocks. After years of the same cut by barbers, I wanted to find a new salon that consulted on the look and style. Erika sat and listened to my ideas and made some suggestions. The cuts have always been awesome. Love the vibe and always feel welcome when I go for a men's cut. read more

Ok, I literally love love love getting my hair done here!! The salon is obv. cool, authentically welcoming, and always clean. Everyone on staff is really kind, too. My specific stylist, Carly, is a total queen; like, my hair always looks precisely how I want it. She is so sweet, v thorough, and just blatantly brilliant at hair. Cannot recommend Arcane Hair Parlour enough! read more

I wanted to like Arcane, and I gave it a fair chance with four visits and three stylists. I first visited this salon in 2016, shortly after it opened. I worked with a stylist who is no longer there, and had a disappointing experience. She underestimated the time it would take to finish my hair (cut and balayage) and ended up rushing through everything and I was very displeased with the outcome, especially after paying around $150 for a mediocre job. I gave Arcane another shot because I saw that stylist left and it seemed unfair to judge a place on visit. I went back in early 2018 and worked with Erika. She did a good job on the cut, and I had planned to go back to her for a color, but due to conflicting availability, I scheduled with another stylist, Aspen. Aspen toned and styled my hair in March and did a nice job. I was pleased and scheduled with her for another tone and cut in May. I went in and she toned and cut my hair, but did not style it. I had figured she would at least use a curler (took about 10 minutes when had done it in March) like she had done during the last visit. With the cost of my services being $97, it seemed obvious to me. I followed-up and asked her about why she had styled it before and not the most recent time. She responded that the cost for a style would be an extra $15, and she only styles when she wants to use the photo for her Instagram profile. I let her know I appreciated the clarification and asked to cancel my appointment with her in July. In my previous salon experiences any time I have had a hair service that has included coloring of any type, the person styled my hair. The work was well done, but the concept to nickel and dime a customer isn't for me. read more