I don't live in SLC, but when I'm in the area, I always stop at the Patagonia Outlet…read more The biggest and one of the only downsides of this location is the parking. If you catch it at the wrong time, good luck finding a place to park because the lot is tiny. Inside, the store isn't large, but it packs a punch for what it has. A lot of items are discounted 30% or 40% (or more, depending on the event). Some of the items are samples and/or irregular items, so the discount(s) can be pretty steep. One of the best parts of this is that for someone who is out of town, they will ship your purchase for free. So I always take advantage of that because why pack it in your luggage when they'll do that for you? It's a great outlet with pretty stellar deals and a great selection. 100% worth the stop.

This is not your typical outlet. The store consist of full price retail items, slightly discounted…read moreitems (30-40%) and irregular items. Don't expect to come to this store for a deal. The store also offers repairs for Patagonia products. This is great opportunity to get repairs done right at the shop. I've been told repairs are reasonably priced when product is out of warranty. The store does have a small lot. Good perk in this just area.

This review is for the snowboard rentals…read more So, this year, I finally made time to get back to snowboarding and to continue practicing before I make big decisions to invest in the complete gear. I heard about this store and how they provide rentals for a reasonable price. The process is easy: check in at the kiosk to make res; meet with one of the reps in the back (fitting/sizing): and then, pay at the front counter. Staffs are super helpful and nice. Ample parking in the lot. I'd come back to continue renting gears or referring others to come here.

Our first round of rental equipment was great so we rented from Canyon again yet our second…read moreexperience was horrible. The bindings on the skis were set so that they creaked all day. Instead of enjoying the quiet serenity of skiing through powder, the sound of a squeaking old rusty hinge was heard the whole day. The snowboard was set so badly that it caused foot cramping all day. When shown the video with the sound and told how vastly different the experience had been, the employees did not know what could have caused it and were not willing to do anything about it. Extended family are coming out next month and will not be using this rental shop.

I came here today to get my fishing license and discovered this store has a lot more than I…read moreexpected. No idea where to go... at each entrance there are service stations where you may purchase your items or ask questions. I asked where to get my fishing license and the young man cheerfully gave me precise instructions. Once I arrived at customer service I was greeted warmly and in less than 5 minutes I had my license. I chose 1 year but you can choose from a good variety of options up to three years! 5 star experience... While I walked about I was asked by a floor monitor if they could assist me with anything... I asked T question and they responded kindly good people in the store. I got some Iowa beef sticks... they also had good variety of jerky... that meaty juicy type not dried. I asked AI what are the top 5 most popular lures that work best in Utah and the store had all of them. I took them, a great Nike T shirt and my beefsteak at the cashiers near the entrance, paid and bid good day. I'd shop this place again.

Sorry to do this but things are very different at Scheels than in the past…read more I spent 30 minutes in the Kuhl department and no one even offered help or bothered to say hello. (I had several questions) 10 minutes in golf department. Same story. 20 minutes in BBQ and the two guys there seemed more worried about the display looking great than offering help. I've always loved Scheels but I am very disappointed with the current lake of service or lack of. I hope things improve! (I only spent $250)

The customer service here is top notch. The whole crew were especially helpful especially when I…read moretook over an hour to find the perfect Backpack. Thank you to Matty and the two women...their names escape me- one with a cool outdoorsy name Thank you all for your patience!

This company stole the jacket I sent back to them for an exchange. They said the jacket wasn't in…read morethe box. Awful customer service and I will never shop there again. After 10+ email exchanges and zero empathy on their end I am out the money and have no jacket. Unbelievable.

I have been to a lot of 5.11 stores in California and the employees are always helpful and…read morefriendly. Additionally, most of the selection is the same with a few differences. One of the differences as opposed to California is that they carry Stiletto Knives, Also Known As CIA Gravity Knives. They are approximately 4.5 inches long and the blade deploys and retracts from the grip using a dual throw (Forward and Back) button or switch. Very cool! Don't worry California, I did not buy one, as cool as they are. Yup, all of the fun stuff is illegal in California, like butterfly knives, Stilettos and firearms with the "Fun Button" (Safe-Semi-Auto) on them. Sigh! One light at the end of the tunnel was "Jerry". Be nice to Jerry, he is a cool guy but if you get on his nerves, that's on you. All I can say is that he has seen some stuff and he may be the definition of "F" around and find out. Jerry is very knowledgeable and he pointed my nephew in the direction of the perfect tactical backpack, among other accessories and toys that will compliment his new career in federal law enforcement. I did not buy much, except for a memorable patch. I get one from each 5.11 I visit, just to say "Been there, my dude!" Overall, it is a large store with a lot of selection. If you are looking for some discounted or marked down winter ware, now is the time to check it out. I found a neat jacket, however I live in the Sweltering Summer portion of California and triple digit temperatures are less than a month away. So, I passed on the jacket. However, if you are Military, Law Enforcement, EMS, Fire Department, Practical Pistol Shooter, Multi-Platform (Pistol & Long Gun) competitor, or a First Responder of any kind and you need boots, pants, "Shorts", a tactical carrier (No Ballistic Plates are sold here, to my knowledge), morale patches, a quick snap tourniquet or some gym attire,... Talk to Jerry! Heck I would go back just to chew the fat with Jerry again. Be safe, everyone!

Amazing products but some of the worst customer service I have experienced, and on multiple…read moreoccasions. Staff is so unhelpful and acts like I'm a burden when I ask for help. Just order online or take your business somewhere else. I've given this location multiple second chances and I'm done with it.

Great place to get your skis tuned or to get an inexpensive lightly used ski jacket if your…read moredaughter forgets to bring hers. Friendly and nice staff. Great local vibe

I took a few items to consign at this store... these guys have a lot of clients so the items get…read moresold! Great location for the store and packed with good deals and great gear! These guys stick to climbing and ski gear mostly from what I have seen. Lots of Patagonia and North Face gear in here!!

Came in looking a new ski setup this winter on a limited budget. I also don't know much about skis…read moreor boots either. But the associate, Rachael, was so helpful! She sized my boot perfectly and patiently answered all of my questions about skis. She offered valuable insight and clearly knows her stuff! I found the perfect boots within my budget and skis for a reasonable price. She also helped me get my skis mounted! Literally made this experience so easy and helpful. Someone give this gal a raise because this was one of the best customer service experiences I've ever had!

Always we stop at REI at the beginning of our backpacking trip because we need fuel and freeze…read moredried foods. I also got sun hoodies. Good selection of stuff here. Staff was helpful and friendly.

I bought a pair of snowboard boot bindings from them. The bindings has a design flaw and is u safe…read moreto use. They wouldn't even let me return them or get store credit. I won't ever use them again.

As I was hitting submit for my order, I saw a little button that said snow boots size which I had…read morenot included So I immediately sent a follow up email and I got a response that says we have email that included my boot size Never heard another word till my skis and saw they had not had the bindings adjusted at all Now I gotta go to a ski shop and I don't live near one which is why I was ordering online to begin with