I have been bringing my pets to these vets for almost 30 years. My pets have been seen and treated…read moreby Dr Shelly Rahe, Dr Amy Brenner & Dr David Walker. I think that they are all caring, direct and sensible. I've been through all the highs and lows of pet ownership with them. I highly recommend Gateway Animal Hospital.

Warning: Do NOT bring your pet to David A. Walker at Gateway Animal Hospital!…read moreI brought my perfectly healthy cat in for a routine rabies vaccine. What happened next was anything but routine. The vet aggressively pushed Q-tips so far into my cat's ear canal that it ruptured her eardrum and caused severe trauma. Within an hour of leaving, my cat was in obvious distress. I rushed her to an emergency veterinary clinic, where she was diagnosed with Horner's Syndrome -- a condition in cats that results from severe neurological or physical trauma. Half of her face was paralyzed for an entire month. Years later, she still has facial twitching. A routine vaccine visit left my cat with permanent damage. Please do your research before trusting this vet with your animal. What should have been a 10-minute appointment turned into a medical emergency and lasting neurological effects for my cat. No pet owner should have to go through this.

Fifty-plus years ago, as a child, I can remember when SGH was a brand-new vet working with Dr…read more Huggler on Lancaster Avenue (where the park is) that's how long I've taken my animals to this establishment. The knowledge base of their staff is extremely reassuring for our fur babies. Lesley - the manager runs a fantastic operation. We would not go anywhere else.

I had to be very careful with my new puppy Hazelnut since my favorite dog past away last year, I…read moredid tons of research of each hospital before I made the appointment, I am so glad I chose this place, the Vet think outside of the box for hazelnut's check ups, it helped me to be sure Hazel is well protected. Thank you.

I'm really taken aback by the negative reviews. I have never had a bad experience at Radnor…read moreVet--and I'm here every month. They are extremely accommodating and are able to see my rabbits the day of if need be. Additionally, they have walk-in appointments that are about twice the amount of a normal exam fee, which are very convenient for emergencies. The vets always follow up after a visit, and they also respond by e-mail quickly. All the staff (receptionists and vet techs) are so nice as well. I also wanted to note that a lot of the reviews state that they should have been provided more information. I feel that I'm always provided the information I need, but I'm also well-versed in rabbit care to determine what questions I need to ask about my rabbits' care. If you're not asked about blood work, you should be asking instead of wondering why you haven't been asked? Doing blood work has always been made clear to me before procedures, and I know that they would be more than happy to run a panel for your pet. I have had one experience with Dr. Donato in my three years as a client and did not find him to be "arrogant or money-hungry" at all. He told me that I seemed like I knew what I was doing in terms of taking care of my rabbit and even took me to the back to let me see the x-ray of my rabbit's stomach.

PART 2- REPLY I SAID WHAT I SAID....AND I MEANT WHAT I…read moreSAID! Your response speaks volumes, and now I totally understand why your front office staff/office manager are the way they are and why they mishandled this situation. 1. It doesn't matter who is registered on your records, it is OUR FAMILY pet, AND I am the one who brings our rabbit in for treatment and pays the bills! So, if my daughter isn't around, I am the one that is to be addressed...Period! 2. I have been living while being BLACK for 56 years now, and how dare you tell me who/what isn't racist to me, or state how I should or shouldn't feel during some of the interactions I've had there. 3. You need to speak what you know and not what you were told. You have a bunch of false and twisted statements in your response. You weren't there, and by chance you were, you should have stood up and handled the situation in a correct and professional manner. 4.Your office manager DID NOT apologize to my daughter at all. The apology only came when I spoke to her and brought it to her attention that she didn't, only then did she apologize to me. Also, you failed to comment on the threat that your office manager made (which is probably you) insinuating that I should not make the statement that I felt this situation was racially motivated. I'm not surprised though after reading your response and you or your staff not taking any accountability. Some food for thought. It's not always what you say, it's HOW you say it! That's customer service 101. 5. Speaking of being rude? Well maybe if you train your front line not to be rude, then maybe they would not receive it back. Try training them to be kind and helpful, instead of short and snippy! And for the record, I am only referring to about 3 people on the front-line staff that I have encountered within this last year 6. I could go on and on, but it's so not worth it. But I will say in closing, we don't need your validation or approval to take our business elsewhere. I made that clear that we no longer want anything to do with people who can't own up to a mistake that was caused on their end and effectively rectify it with grace, class and professionalism.

My dog was scheduled for shots and a yearly check up. She was uncooperative with the checkup and I…read morewas charged despite the fact that it was not performed. (I had no issue with paying for the shots). The billing office fought me on this and "terminated" me as a client. They also push unneccessary vaccinations to increase their fees. They also misdiagnosed my other dog as having a torn acl saying he would never walk again (he did walk again- it was apparently a slipped disc from which he recovered ). Villanova Vet is all about the fees

Small private practice with friendly, skilled staff. Easy scheduling and follow up. Staff provided…read moresafe, confident care for anxious pup.

Dr Lyon and her staff are exceptional. Full stop. The compassion and love they show is like none…read moreother I have received for my dog. I never thought I would need a home vet, but my geriatric mastiff couldn't get in the car anymore without it being traumatic. It's so much more convenient to get care at home, regardless of your pet's health. She never pushed unnecessary medicine or tests on us in the name of selling products. Dr Lyon and her staff helped us though the last stages of my girl's life and I have no hesitation to utilize their services when our next dog finds us.

Cannot say enough good about this vet! She is wonderful and patient and takes such good care of my…read moredogs! Mobile service has been great - can't wait to see the new office. Thank you Dr. Lyon!

"We brought our six-pound Chihuahua in and were seen almost immediately. After a thorough…read moreassessment, the veterinarian determined he required specialized emergency care. They coordinated our transfer to an emergency hospital and incredibly did not charge us for the initial evaluation. The staff was professional and highly competent. I cannot recommend this practice enough for anyone in need of urgent pet care."

My almost 12-year-old, 105 lb newfypoo suddenly couldn't bear weight on his left front leg, at the…read morewrist joint, with visible swelling. We arrived at UrgentVet around 10:30pm and didn't leave until nearly 11:30. Much of that time we were left alone in a treatment room- they'd stepped away for another emergency- sitting on a cold, filthy floor with fleas hopping nearby, while I tried to console my boy in obvious pain and fear. As a senior myself, I could not get him into a car alone- it took two male neighbors and a bedsheet used as a sling to carry him down the steps and lift him in. I told Zach when I called upfront that I had limited funds and asked specifically for an x-ray of the affected joint. He assured me I should bring him in. Once we were there, Zach-who I understand is not the vet but runs the practice and dictated the course of care-refused to do a targeted x-ray and would only proceed with a full diagnostic workup. The actual vet said very little; Zach made the calls, including telling me about methadone and "quality of life" as if he were the one treating my dog. He was also the one who told me my dog had a fever on top of the hot, swollen, clearly painful limb. When I mentioned he's had a severe adverse reaction to carprofen for pain in the past, he said there was no alternative- yet there is: Galliprant, among others. They simply didn't have it in stock and apparently weren't willing to write a prescription for it. We were sent home with nothing, despite Zach himself confirming the fever and the hot, swollen limb. Yet he insisted on an ultrasound of my dog's belly, convinced he'd find fluid- he didn't- it's just his build, a big ribcage with lost muscle mass from age and weight loss- and the ultrasound found nothing but a full bladder, which I'd already told him would be the case since my dog hadn't been able to relieve himself for 16 hours. When we left, Zach wanted him to walk all the way across the parking lot to a patch of grass to try to pee, despite being barely able to stand. I had parked as close to the front door as I could specifically so he wouldn't have far to go, and he needed a lift belt for support for the few steps he could manage on 3 legs. No one on staff expressed any regret about turning us away. It took 2 more days and 3 nights-and enormous difficulty, with worsening symptoms before he was seen elsewhere. I was never able to get him back in the car, and no x-ray was ever done. An excellent, knowledgeable home-visit vet determined he needed antibiotics; it looks like a bone infection, though without an x-ray no one can say for certain it isn't something worse. He's slowly recovering, but the delayed treatment caused unnecessary suffering and added real risk of sepsis. From my experience this practice made clear that money was the priority, not the suffering animal in front of them. Do not gamble with your pet's well being here. When it matters most, they were not there for us-I don't want anyone else to find that out the hard way. Shame on you, Zach and "UrgentVet."

Highly recommend Dr. Kennedy and his team at Devon Vet. They treated our dog Claire with such grace…read moreand gentile care. Christine Bork

Such kind and caring staff and vets. Well organized. Very responsive to calls and messages. Greet…read moreyou when u walk in. Been with them 6 yrs and always rave about them. My cat had surgery here got a broken hip years ago. They went above and beyond. Great facility. Great crew. You can tell they care about pets and their moms/dads. Very kind . Highly recommend

We have had a patient there for years. Our dog would not be alive if it wasn't for Dr. Whipple.read more

Dr Whipple's understated, humble presentation could mistakenly belie her knowledge, dedication and…read moretop notch veterinary skills. She is the best. I say that having had many pets in different locations over many years. Unfortunately, I believe at this point she may only be working with the homeopathic aspect of veterinary care.

We live in Wilmington and after our dog was diagnosed with a murmur, we were unable to get an appt…read morewith a cardiologist. Our Vet Dr Cindy J. Xanthopoulos, VMD, called and arranged for us to see Dr. Simon Dennis. We could not have had a better experience. Our lovely Lulu does have significant issues but he was helpful and explained every detail of her care ahead. My husband said" we could never have found anyone better in this field." I agree. I have a medical background and have raised these dogs for over 50 years and a first time with cardiac issues. So grateful and would recommend him to everyone who asked.

Great experience for me and the pup. We were referred to this group for an echocardiogram for a…read moreheart murmur. At every step of the way, the staff was kind and responsive. Additionally, Dr. Dennis has a gentle quality about him and he's incredibly professional and thorough as well. Great choice for specialty care on the Main Line!