Our gas fireplace wouldn't stay lit during the coldest winter in many years. We gave Amazing Flame…read morea call. David came out, right on time, and quickly diagnosed the problem. He explained what the problem was and got right to work getting it fixed. He gave us good advice on maintaining the fireplace. All service was covered by their standard service charge. Everything works perfectly now and it looks great as well!

Great and thorough service. Great explanation of what he did and recommended procedures to keep…read moreunit operating in top condition.

I bought a new house but was not happy with the quality of fireplaces the builder offered. So I…read moredid some research about the fireplaces I wanted and found the Gas Store in Winchester VA. I was completely satisfied with the products they offered. Brian and Nora Reid are a pleasure to work with and they were extremely helpful when I was selecting my fireplaces. I choose an indoor and outdoor fireplace and I couldn't be happier with the results. Brian installed both of them and the workmanship was outstanding. I highly recommend the Gas Store to anyone wanting a beautiful quality fireplace.

Fabulous product, wonderful service. Including bringing the installation up to code! Prompt,…read morefriendly, professional service. I highly recommend them.

I cannot recommend First Response Chimney Stove and Fireplace enough!! I had an existing fire place…read morethat was not cutting it with heating my house. My heat pumps were constantly running, driving my electric bill up like crazy. I purchase a brand new Hearthstone Heritage wood stove from First Response. The install was seamless. They showed up on time, made sure to move anything that would be dirtied or damaged in the process and even laid down mats to protect my hardwood floors. The workers themselves were professional and presented themselves as such. They went above and beyond to make sure the linear I purchased was insulated and securely fastened. I know I can sleep well at night knowing my family is safe and warm now!! Thank you First Response!!!

They were supposed to clean our chimney. We also paid for an inspection…read more Once on the roof, they tried to upsell us for $10,000 to add a chimney liner, which we could do ourselves for a few hundred dollars in materials. They said that they would not clean the chimney unless we agreed to pay for the other services. This is an illegal practice called a tying agreement. It is apparent that the business owner has no business nor legal education or experience. Reportedly being a firefighter is all well and good, but does not compensate for a lack of ethics. Their modus operandi is to upsell and follow up requesting favorable reviews, again and again. The experience was disappointing and a waste of time. A competitor cleaned the chimney for $175. without any contingencies. We bought the liner on Amazon and installed it in about an hour.

Have used them for several projects and are always friendly, professional and do good work!read more

Received quick service and fulfillment of my request for a gas fireplace remote. No hassle, good…read morework!

Called to schedule a chimney inspection during the winter months. Had to wait for an appointment,…read morebut it was worth the wait. Jonathan thoroughly inspected and cleaned our fireplace chimney, he even got onto our roof to look from the outside! We will be doing some repair work and will contract Blue Ridge to do the work. Jonathan was very honest regarding the scope of work that needs done and the cost of service has been very reasonable. Not only do I recommend this company because they are a small business, I recommend them because they are an excellent company and a pleasure to do business with.

In June 2020 we contracted with Blue Ridge Chimney Services to reinstall a wood-burning fireplace…read moreinsert and chimney liner at our home in Winchester. The work was necessary because of the shoddy and, frankly, dangerous installation and chimney work that had been done by 1Elite Chimney LLC, a local chimney service that sold us the unit and was completely unresponsive to our repeated calls for follow-up service because they did not complete the job, the stove was not working properly and the chimney cap they had installed blew off our roof during a minor windstorm. We decided to go with Blue Ridge Chimney after a confidence-inspiring visit by Steven Slabaugh, the technician they sent at our request to evaluate the situation. On the morning of June 29, 2020, two young men from Blue Ridge Chimney, Chris Guy Jr. and Chris Smith, drove here from Harrisonburg and arrived a little after 9 am. After a quick review of our situation, they went to work. They were here until after 8 pm, working the entire time with only a short break for lunch. Their concern for our situation was evident, as was their professionalism, energy and competence. They were also friendly and engaging, and at each stage of the process they explained the problems and the work that needed to be done to fix them. I waited 9 months to write this review because the work was done in June 2020, and we did not begin using the stove and chimney until November 2020. We used it consistently until last week (March 12). The heating season is over now and the insert worked perfectly. We are very happy in general with all the dealings we have had with Blue Ridge Chimney Services, and in particular with the competent work of Chris Guy Jr. and Chris Smith. We intend to use Blue Ridge Chimney for all our future stove and chimney related work.

After extensive research I hired JCS to clean and inspect my chimney when I moved in. I assumed it…read morewas done well but I didn't see any photos. Fast forward 6 months (I never used the fireplace during the 6 months) and I was converting to gas logs. The gas fireplace company said I needed a chimney inspection and cleaning. I told them I had it 6 months ago - but I needed a new one. Fine. I used a different company to inspect the chimney and do some brick work. I saw the photos of the debris on the shelf and inside the chimney!! The other company removed Half of a 5 gallon bucket of debris. And they showed me a nail or screw one damper that was not secured during the first cleaning. So I am very disappointed - did JCS even do anything? Oh, and I paid double to JCS rather than the second company for the same services. TLDR: I do not recommend JCS

They arrived on time to clean out our dryer vent. Great costumer service, decent pricing, and quick…read moreservice. They also noted some damage we had to the dryer vent exterior and provided recommendations as well as taped it to seal for now until we could fix it. Good company and would recommend.

DO NOT BUY FROM THEM. HORRIBLE HORRIBLE HORRIBLE. Jeff said that he wouldn't even come measure…read morefor granite countertops without a deposit of 50%. When we called to ask questions before scheduling, he was unbelievably unprofessional. He actually hung up on my husband. I would never give them a cent of my money.

They did a great job on my granite kitchen countertops! Quick turn around in getting a quote,…read moretemplating, and installation. They were even able to do a complex cut to eliminate a seam which was amazing. The entire staff was great to work with. They went above and beyond to make sure I was happy at every step of the process. Would definitely use them again.

McKay Chimney Specialists came out to clean our chimney before we installed a new insert. Getting…read morean appointment was much easier than other companies I have worked with. Shane and his guys were very nice, polite and took good care to keep the place clean. We did have one snafu but Shane was very communicative and promptly resolved the issue and really went above and beyond! in resolving the problem. Kudos for such business ethic! We will be using them again in the future for sure!

McKay Chimney Svc. came to inspect and clean our chimney and fireplace insert on our home. Shane…read moreand co. were friendly, courteous, and made a special effort to keep the room they were working in clean. Took the time to show us how an insert is supposed to work. Will def. call on them again for any chimney-related work in future.

Professional, thorough, trustworthy. The technicians did an excellent job of cleaning the house air…read moreand dryer vents. They cleaned up after themselves and left the areas spotless and the vents clean. Highly recommend!

Excellent job with dryer vent cleaning. Easy to schedule an appointment via email. They arrived…read morewhen scheduled and quickly got the job done. They were polite, professional, and cleaned up after themselves. I have not used them for other services but will certainly add them to the list!