There are two kinds of IT people, the ones who leave you more confused than when you started, and…read morethe ones who quietly solve the problem and get you back to running your business. Working with Matt was exactly that. He was prompt, professional, and refreshingly easy to work with. No unnecessary jargon, no drama, just honest expertise and a genuine commitment to getting the job done right. As a small business owner, having someone reliable to call when technology gets in the way is invaluable. If you're looking for an IT professional who knows his craft, communicates well, and delivers on his promises, I highly recommend him. Good people are hard to find. Great IT people are even harder.

I have never received a call from the business. Not sure how he has a call back rate of 100%read more

Be wary of this company! Been working with them for a couple of years with no problem. Recently…read morehad to get a new printer and it wasn't connecting with my laptop. Called Steve had him come out. When finished he said all good now. It wasn't. Ran into same problem again. Called him and he said he could do it remotely and I said fine. After he finished, it still didn't work. Tried calling him again and left message after message. HE DID NOT RESPOND, BUT SURE KEEP THE FEE I PAID TO FIX THIS PROBLEM. Don't fix the problem and keep the fee. What a guy. He never called back.

Without Mobile Tech, I wouldn't be in business. Steve takes care of my office and home, and he has…read morebuilt 2 computers for me, he just upgraded mine and my wife's computers to windows 11, put in new hard rives and memory, all to the highest of standards. He also has taken care of all of my network problems. Great professional and timely service !

Great service and timely delivery. Will use this business again. I recommend Oleg highlyread more

We have worked with Oleg of The Valueline Computer Services since 2015. He is very knowledgeable…read moreand a fantastic problem solver. The technical skill and intuition are second to none, Highly recommend. Wouldn't trust my business hardware and software to anybody else.

Tom and his professional team are the best. Expert…read moreknowledge and always responsive when I have needed them. Their new location is very, very nice and easy to get to.

I took my computer to absolute computer systems and they were very honest with me and told me that…read moreI would be better off getting a new computer. There was no charge to look at my computer. I was also told they give free estimates. I would definitely recommend absolute computer systems.

I reached out to Paul after getting his number as a computer repair service near me in Northbrook…read more I have been frustrated for close to six months being traded off from Microsoft support to Xerox printer support. Each telling me that the problem I had in not being able to print was the others fault. Friends and family all offered suggestions and possible solutions that only caused more problems with my system. After calling PAK, Paul spent several hours trying to figure out the issue and low and behold, after I left my desk, he found the corrupted driver causing all my problems. He did a great job for me and though I hope I have no more issues with my system, he would be the first person I call, if it were to arise.

I have been using pak computer services for over twenty years…read morePaul does an incredible job of knowing how to fix our computer whenever it is not working right The last time he was actually able to connect to my computer and fix it over the phone Unbelievable

Let me paint a picture for you all:…read more Friday morning, I sat down in my hotel room in Champaign with a bit of breakfast and my laptop balanced on the arm of the couch. The computer fell back, hitting the floor and popping the glass screen out of the shell (rendering the computer completely unusable). Four hours later, I made it back to Mundelein and brought my computer to the Computer Guys. Three hours after that, the Computer Guys called me to tell me my problem was fixable, how long it would take, and how much it would cost. The next morning, I received another call to tell me it was ready for pickup. I got to the shop, verified that my laptop was up and running, and I went on my merry way, fully-functioning computer in hand. In less than 24 hours, my computer went from functional to broken to functional again, and I couldn't have done it (and done it affordably) without the Mundelein Computer Guys. As long as I live in the area, I won't go anywhere else for my computer-related needs.

Worst experience ever. I took my PC in for them to troubleshoot. After waiting 3 days, I called…read morethem to get an update and the guy on the phone didn't know but said he'll text me back. I didn't hear anything for next 2 days. I finally tried calling back and couldn't get through with anyone but texted them asking for an update. There was no response. I then go in and the guy was extremely rude and pointed at my computer which was on display at the front. It looked like it wasn't even looked at. I took it back and the guy was just very rude and awful. Very unprofessional people who don't seem to know anything about computers.

My wife went to repair her iPhone at 9:30 which is the time it says it opens But no one was there…read more So, she called and the guy said he was on his way he was over an hour and still no response. Total waste of time.

Fixed my phone in less than 15 minutes & the deal he gave me was FANTASTIC! Hooked up my hubby &…read morenow we're stylin!

I would recommend Had to get my screen replaced on my laptop…read morebecause i think I accidently stepped on it - I dont recommend doing that lol Was given a quote for service and was completed within time quoted very happy to have it back Mark is a very personable person very responsive was nice to meet him and will for sure think of him again the process was simple and smooth which it a great service/value Thanks Mark! Tom

Not for anyone needing help understanding technology My…read morerequest to discuss and explain in person, since I'm computer illiterate was meet with "sorry we can't help you" Stay in your car and we'll meet you in the driveway Mentioning competitive pricing was also a non starter Happy they don't need the business as I was happy to take mine elsewhere

John and Megan Hansen have done a GREAT JOB for us! They are our MANAGED IT PARTNER. They also…read morehandle INTERNET AND TELEPHONY, SECURITY AND DATA RECOVERY. We have worked with John Hansen and his company LAKE COOK SOLUTIONS for a few years now. With Johns industry knowledge he has been able to implement some amazing things for our organization. Over the 30 years or so we have been in business we have had many IT resources in the past. Many past resources know a portion on how to keep a business IT system running. John knows them all it seems. He is customer service oriented and a very well-intended honest individual. We are happy to have John as a partner and friend.

Lake Cook Solutions was able to help help my small company with management of software and virtual…read moresupport, he is always available whenever we have an issue and is very professional.

I do not recommend getting a laptop or computer repaired at this company. I dropped my Lenovo…read morelaptop and took it in for repairs. They told me they would call me later that day or the next. By halfway through the second day, I called them for an update. They said they were working on it. Three hours later, I called again, and they gave me the same answer. This time, they mentioned they were preparing a quote for the repair because the motherboard was damaged and it would cost $750. They explained that they would need to send it out to a specialty shop. However, they assured me they could back up my data, which I requested, and they did manage to do that. When I went to pick up the laptop, I noticed a plastic bag taped to it containing some hardware. I asked what it was, and they informed me it was the SSD (the new type of hard drive) from which they had retrieved my data. They did not reinstall it in the laptop, which I found puzzling, as I intended to take it to a locally owned computer repair shop for a second opinion. Having never opened a computer before, I thought, "What do I have to lose?" So I opened it up and found the connection point to reinstall the SSD. I had to go and buy a small screw to secure it, which they did not return with the SSD. To my surprise, when I turned on the laptop, it worked perfectly! I am not sure what they were doing for three days, other than backing up my data. Honestly, the store name should be changed to "We Break It, You Pay Us, and You Fix It."

1 star for my son who cracked his phone (again). 5 stars for uBreakiFix who helped him get his…read morephone back like new! We were pointed to this location through our phone insurance company, asurion, who provided us a list of locations that fix cracked phone screens for $29. Thankfully we only had a cracked phone screen situation. Of the three locations suggested, we chose the Vernon Hills location based on the great reviews. To make the appointment, we filed a claim and prepaid ahead of time. We were given a specific time to come in, and when we dropped off the phone we filled out a questionnaire to verify the diagnosis. We were told to come back in 1.5 hours. They called us at exactly 1.5 hours to come back and pick up our phone. When we picked up the phone, it was like nothing ever happened. The phone looks brand new, and it is brand new because my son just got the replacement after destroying his other phone two months ago! Take note, they used OEM parts and our phone was replaced with an original Apple screen. The phone repair is under full warranty. The business was clean and orderly, and the process was super duper easy. Nice waiting room with mints and a Keurig coffee machine. The employees were friendly and courteous and did everything they were supposed to do. To this day the phone is working like a champ!