I've been a patient at this oral surgery office in the past and received good care on one occasion,…read moreso I returned with a sense of trust. Unfortunately, my recent experience made it very clear that this office does not truly accommodate emergencies--despite advertising that they do. I was facing a legitimate dental emergency, had already been evaluated by three separate dentists, and was told unequivocally that the tooth required extraction. I explained that I now live three hours away and asked for a reasonable accommodation--an early consult with the possibility of treatment later the same day. This is a standard, patient-centered approach in many practices, especially when clinical documentation already exists. They refused outright, insisting on a consult-only visit and requiring me to return on a different day. There was no flexibility, no clinical judgment applied to the situation, and frankly, no consideration for the burden placed on the patient. Let me be very clear: this is not an "emergency" oral surgery office. It is a routine, by-the-book practice that does not deviate from protocol under any circumstance. If your needs are straightforward and you don't require any accommodation, you may have an acceptable experience. But if you are in pain, time-sensitive, or need a provider willing to exercise discretion and compassion--you will not find it here. As a nurse with 38 years of experience, I have spent my career going above and beyond for patients, especially in urgent situations. That level of care should not be the exception--it should be the standard. When a medical office markets itself as providing emergency services but refuses to act accordingly, that's not just disappointing--it's misleading. Choose your provider carefully. When you're in a true emergency, this is not the place you want to rely on.

Consultation for surgery on wisdom teeth for my son- doctor was very through on what needs to be…read moredone, time frame, All options, and procedures. Great customer service from all staff.

This was my second time seeing Dr. Malek to fix the poor job of a different oral surgeon, the…read moreoffice was clean and easy to access with plenty of parking in the structure next to the building. He showed professionalism and empathy as he took the time to examine the damage and rectify it to relieve my pain. Could not recommend him enough, I only wish he did general dentistry as he is one of the best medical professionals I have ever done business with

Went to dr malek for gum grafting I had been putting off for a few years. He was patient with me,…read morewhen the anesthesia he initially gave me didn't work he injected more and we patiently waited, didn't feel like he rushed at all even though I'm the one who needed breaks more than anything. Work came out great, he is a sculptor at gum grafting. A patient man.

Dr. Hooman Adamous and his staff are friendly and professional. I brought my mom to get checked…read moreout. Dr. Adamous was so kind to her and gave us options and provided the answers we needed. THANK YOU VERY MUCH!

I was referred to Dr. Adamous for a consultation regarding an impacted tooth extraction. The…read moreconsultation was timely, smooth, and informative. I decided to schedule the procedure and I was very pleased to be scheduled in pretty quickly. They have the option of super early appts (7am) which was really great for my schedule. The morning of the procedure everything went as planned with no delays. I was prescribed pain meds and he called me that same day in the late evening to check in and see how I was doing. I missed the call but I appreciated the message. I had some concerns about some pain I was feeling several days after and I was able to email in some pictures for him to take a look at and see if things looked normal. I was relieved to hear back and I was able to get a refill for meds. All in all the experience was very pleasant and I can see why this location has so many 5 stars. I was very happy it was in network too!

Dr.Mai was great. Very thorough and explained each step of the way. Today I am with Dr Pham both…read moreDoctor are great. Thank you Tabitha.

I came to Zak's Dental in Long Beach a couple of weeks ago. I had so many bad experiences with…read moredentist I hadn't gone for a while, a long while. I was both scared and extremely embarrassed. The embarrassment is what had me continually putting it off! So, I saw the reviews and felt I would give them a try. I'm so thankful I did. The staff from my X-rays my consultations everyone was so kind, patient and I wasn't embarrassed anymore. I felt confident of the new smile that would be in my future. The dentist went to work and he was finished so fast, I couldn't believe it. He did an excellent job and I'm so thankful for my progress. I'm still on the road to my beautiful smile, but I have new hope it's obtainable! Thank you all

I have been going to this dental office for many years, and I highly recommend it. Dr. "D" is great…read morein that she strives to take care of people's teeth instead of "yanking" them out. She and her staff are very kind, and they really know what they're doing. And in addition to all of that, they are really fun!

Dr. Denette has away been professional she is direct and to the point. She explains what she is…read moregoing to accomplish. And gets it done!

Came in twice as a first time patient, and both experiences were great. From the start, I was…read moretreated with respect and felt welcomed by both the front staff and the technician. During my first visit, they used advanced technology to examine my teeth, which made the experience much more comfortable compared to past dental visits. Because I needed more extensive care due to my lack of flossing, I had to schedule a separate appointment for a deep cleaning. That experience also went really well. The dentist was warm, reassuring, talked me through the process, and truly got down and dirty with my plaque haha. Overall, I felt cared for and comfortable throughout the process. I'll definitely continue coming back.

I'm really disappointed with how Bixby Modern Dentistry handled the cancellation of my appointment…read more At 3:02 p.m. today, I received a voicemail letting me know that my appointment for tomorrow, September 2nd at 2:00 p.m. was being canceled because the dentist who was scheduled to see me was no longer with the practice. When I called the office, I asked why I was being notified less than 24 hours before my appointment when I had already taken the day off work and arranged childcare. I was told that the dentist had informed the office on Friday, August 28th, and that they had been contacting patients since Monday. I completely understand that unexpected things happen and that a dentist leaving the practice may not have been something they could control. What I found frustrating was the way it was handled. There was no apology or acknowledgment of the inconvenience this caused. I was simply told that this was what happened and that they could reschedule me. Rescheduling wasn't really an option for me. I had already rearranged my work schedule and childcare, which is not easy to do. Thankfully, I was able to find another dentist with an appointment available tomorrow morning, so my day off and childcare arrangements won't go to waste. Ultimately, I decided to take my business elsewhere. The cancellation itself was disappointing, but the lack of communication and empathy was what really bothered me. I hope the office can put a better system in place for situations like this. Things happen, but patients deserve timely communication and, at the very least, some acknowledgment of the inconvenience when changes are made at the last minute.

This review is years in the making. I don't typically write negative reviews, especially for small…read morebusinesses, because I understand one experience may not reflect the majority. But in this case, I feel it's important to share. I came to this office years ago after moving to Cerritos, right before my wedding, simply looking for a new dentist and a routine cleaning. They had great reviews, which is why I trusted them. From the start, I was told I had extensive issues--multiple cavities needed to be redone and several crowns were recommended. This was surprising to me, as I've consistently gone to the dentist and had never been told I needed such drastic work. Still, I trusted their assessment. The procedures that followed were some of the most painful dental experiences I've ever had. They took hours, felt extremely aggressive, and left me in severe pain afterward--far beyond what I've ever experienced with dental work. I have a high pain tolerance, and this felt very wrong. What was most frustrating was what happened next. I returned multiple times explaining that I couldn't sleep, eat, or function due to the pain. Each time, my concerns were dismissed and attributed to things like not flossing (umm I couldn't floss because of the extreme pain), which didn't make sense given the level of pain I was in. After pushing back repeatedly--especially with my wedding just days away--I insisted something was seriously wrong and requested further evaluation. It turned out I needed three root canals as a result of their prior work. Separately, the crowns that were placed caused ongoing issues. Eating anything with texture would cause gum pain, and I noticed unusual gaps that trapped food. When I brought this up, I was told the only solution was to redo the crowns at additional cost. My crowns also came off. Later, I happened to see a different dentist at the same office (a female provider who may have been temporary), and she immediately noted that the crowns had been placed at an awkward angle. She corrected them, and since then, I've had no pain and no further issues such as crowns falling off. I ultimately switched dentists and have not needed any major dental work since--just routine cleanings every six months, with no recurring problems. Based on what I went through--particularly the aggressive treatment, the outcome, and the dismissal of my concerns--I feel it's important for others to have full context before making a decision.

I need an implant to replace one of my teeth. DR Shawn was great, friendly, knowledgeable,…read moreprofessional. The staff were great, friendly, polite, well informed. The Dr and his staff, answered all my questions, explained everything in detail, I had the first part done. The implant and then in 4.5 months I will be back to check the healing and get scanned for the replacement tooth.

I've been coming to My Family Dentist for about 15 years, and I couldn't be happier with the care…read moreI've received. Dr. Mallak was my primary dentist for many years. As her practice has grown, she's built an outstanding team of talented and caring dentists. Honestly, every dentist I've seen at either of her offices has been excellent. I usually schedule with whoever is available because I know I'll receive great care. Today, I was treated by Dr. Hoa, who did an excellent job, and he was assisted by my longtime friend Vivian, who has been with the practice since the beginning. I highly recommend this office to anyone looking for a friendly, welcoming dental team that is also highly skilled and professional

ABSOLUTE FRAUDSTERS. Please DO NOT go here. Dr. Mallak and team will bill and bill and bill until…read moreyour entire FSA/HSA account is totally emptied. They will do unnecessary work without properly advising of pricing. You will be receiving invoices in bulk a YEAR following service. The list goes on. They need to be investigated. What a horrendous business. Shameful. Absolutely shameful. If I could give negative stars and a bright, shiny flashing sign telling anyone and everyone never to step foot in this place, I would.

Dr. Rassouli is a very kind and friendly dentist. He is very knowledgeable and caring towards his…read morepatients. Overall great dentist, highly recommended!

Jay Rassouli is outstanding! The amount of care he puts in to everything is unlike any other…read moredentist I've had. Every conversation I have with him I feel like he truly cares about my well being and my concerns, not like he's just trying to get on to the next thing. I cannot recommend him enough. Thank you, Dr. Rassouli!

I've been coming to this dentist for about two years now…read more Everyone I have encountered at the dentist office has been pleasant and friendly, from all the ladies in the front such as Denisse and Alejandra and all the techs, hygenists and doctors as well. There is free parking in the back of the building as well as free parking in the front of the office on the street for up to two hours. I will be referring all my friends and family to come here. Cheers to the Dentist of Bixby Knolls family!

I am a new patient, since they take Delta insurance at this office, I thought I would give this…read moreplace a try. 2 visits so far. This Yelp review is premature. It will probably take 7 to 10 visits to really experience this place, providing a solid honest review. What I mean about experiencing, critiquing the work performed and the billing invoices sent for process of payment. "My review remains neutral at this time." For my two recent visits, this place felt like a manufacturing assembly line. So many patients in the waiting room. Like a constant traffic jam, waiting to be called on, Nexxxt!. It feels so congested. Not the traditional feeling I am use to when visiting a dental practice. " Felt that DMV feeling " I called for an appointment to get my teeth cleaned as a new patient, unfortunately on my first visit I wasn't treated for a cleaning but given a consultation along with Xrays. After consultation, they threw a large invoice bill on me. Everything felt forced. Stating I need this , that , you should do this. I questioned the fact, is the work being requested on the dental invoice really necessary? Felt aggressive and forced. My first impression of this dental office is for them to Hit the insurance as hard as possible, to collect and benefit from. The invoice felt off to me. So I requested a Pre authorization invoice before I commit to the plan they are presenting. I also have double insurance through my spouse. I still have to pay for a deductible. Hmmmm? Seems odd. Yes, this place is high-tech. Has the most up to date equipment to utilize which is a plus, giving me the confidence that the work being performed on my teeth is in good hands, in terms of being relaxed in calm format. I Can't take that away from this dental establishment. Technology Kudos for that. My 2nd visit, I was able to get a cleaning. Patty did a fantastic job as my assigned Hygienist. Great work! Big props to her! They even give you a goodie bag with a toothbrush and toothpaste after your teeth cleaning procedure has been completed. Overall, I am going to give this place a chance. If I see any indication of hidden or extra charges that was not agreed upon. I will cease to continue my visit. I do not tolerate dishonesty. Overall, everyone is friendly and professional. Going to continue my 3rd visit. Plenty of parking in the back. All is pending on the time you arrive.