Not a great place to go, you want your vehicle pick apart and destroyed costing you more money or…read morethem hoping you trade it in to get into something they fixed on lot with your vehicle parts.. Never again will I go here. Cost me 3x damages to fix what they had done. Not to mention they never even fixed the initial problem with brand new parts like they started they had done ...... I'd give it negative 100000000+ stars

Poor customer service. Extremely rude to customers. Made unkind remarks about my vehicle. So sad…read morethat we live in a world where you are judged on your possessions. The manager was extremely condescending. I will never go be this shop my business or buy gas from them.

I had a really stellar experience with Prospect Auto Sales. Their lot was full of really decent…read morecars and there were a lot of options under $10k. Great guys and their process was streamlined & easy. Details of my stellar experience: Firstly, they answered my emails immediately. I figured they may go into a black hole as dealers may use the phone more but the opposite happened. Every question or concern was addressed quickly; I never waited around for an answer. Secondly, they were extremely welcoming and let me try out about 5-6 different cars in one afternoon (rapid fire.. one after another). I had a feeling my car was on the lot but wasn't sure which one would be "it". They let me test the cars out and make my own determination. I even remember them pointing me to a lower priced car over a more expensive one when I was making my final decision. When I found the car I loved, I drove it twice that day. On the second drive, I remembered I had a work call to take and they let me sit in their office at their desk and take my call w my headphones and laptop. No judgment at all that I lost track of time. They were extremely accommodating but in a very relaxed way. I am lucky they knew to buy this car from the auction because somehow I got a car that drives brand new for $6995! The car is old but it's almost impossible to tell. I've been showing it off for 2 weeks and asking friends an family what year it is. They all thought it was 8-10 years newer. Thirdly, once I picked the car they were quick with the paperwork but patient with me getting all the loan details sorted out. They even advocated that I go with my own credit union over any banks they had relationships with. They didn't even ask me for a deposit which was surprising but it helped build trust between us; they new I would come through with the check. I didn't even try to negotiate because I knew the car was priced right and I felt very comfortable that I was getting a great deal. Love the car & so glad they saw this gem and picked it up! It drives amazing & they even put in a new battery right before I got it. PS - I used to own a 2015 ILX and I can hardly tell the difference with this 2004 TSX. It's like I got the same car for half the price! I'm still shocked. :)

We bought a Honda Pilot here for my husband many years ago and David the owner was great. It was…read moreour first time here. We live in Maynard and he let us take the car home for the night to let our mechanic look at it. We bought the Honda and love it. Last fall my car died unexpectedly and we were scrambling to find something. We let David know what we were looking for and we test drove some cars, but we ended up getting a car somewhere else. When my husband called to let David know, his response was, "oh good I'm so glad that you found something". David is a class act and a very honest man. We highly recommend Prospect Auto Sales.

I met both owners, and they were both very professional and nice. They were also very responsive…read moreand accommodating, even when I called at the last minute. I'm very happy with my purchase. Thank you!!!

One man band. No response. Same owner has two names. I tried to contact them in good faith, offered…read morea good price for s vehicle, no response. Enough said.

Great experience. Shopping for a car, especially a used one isn't exactly something someone looks…read moreforward to, but the experience I had at Newton Auto Group made it an easy process and one that had great results. I found the exact type of Jeep Wrangler I was looking for on their website for the right price and then set up time with Jade to look at the car. The car was perfect and it checked out in tip-top shape when I took it to an independent Jeep specialist. The real star of this story was Jade. He worked with me even though I was actually the one with the baggage. My bank was being pretty difficult to work with when it came time to arrange the financing. To make matters worse, I was leaving for a nice tropical vacation in two days and didn't have time to deal with endless paperwork. Jade arranged for basically the same great financing I had gotten with my bank with his preferred bank. Not only did he do that, but Jade also made sure to take care of the car while I was away on vacation. I came back a week later and all the insurance, registration, and safety inspection work had already been taken care of, all I had to do was hop in the car and drive away. What a great place: a nice selection of vehicles, trustworthy sales people, and an overall smooth process all around.

After being pissed off at central44.com 's pitiful excuse for a sales man Jamar D, I found a…read morechallenger of the same year I was looking for at N.A.S. Oleg and Zack are AWESOME to work with, no pressure, no lies and work with you to get you into the car you want and can afford and they keep in constant contact with you throughout and AFTER you buy a car from them. They make buying a car easy and with no stress and take care of the financing, registration and paperwork. Thanks again Oleg and Zack. I love the challenger!

Bring Your car anywhere but here. Zero customer service they drag you along the whole time. My…read morecar went there 6/8 I didn't get it back until 6/16 all for a new transmission cable which according to the receipt took them 1.9 hours to do.

Shoddy repair work on out of pocket job. Misplaced floor mats and a part not ordered when specified.read more

Horrible experience. They allowed a customer to take one of their vehicles that was not insured…read moreand they made property damage to my home with no reimbursement!

This has to do with an experience I had back in June 2017…read more I went to buy my dream car from these folks and flew in from NYC. I took an uber from the airport and drove the car and loved it. They helped take me to the bank to get the check and I gave them my deposit as soon as we returned back to the dealership and I was off driving my car back home. Unfortunately, the car "broke down" on the highway and I took it back to the dealership clearly upset about what had transpired and decided to leave the car since I didn't want to deal with paying for any repairs. The owner of the dealership was completely understanding and apologized profusely for my experience and worked with me and the bank expeditiously to refund my deposit to the bank. She was even gracious enough to reimburse me for all of my expenses for traveling to AND from there. I was absolutely blown away. Although I didn't get the car of my dreams, the customer service and honesty here is EXEMPLARY and I hope to do business with them in the future.

My 2019 Alfa Romeo Stelvio was rear ended on the Zakim Bridge in early August. I knew that it…read morewould be important that it be repaired by someone who was experienced with European cars, particularly since Alfa Romeo is still in early days of re-entering the US market and COVID has disrupted access to parts. The damage was significant, and European Collision did an excuciatingly detailed assessment of the damage to make sure that it was worth repairing. Fortunately the frame and the computer were not damaged, but the entire rear part of the vehicle, both body and electronics needed to be replaced in its entirely. I received my vehicle back a week ago and you'd never know that it had been in an accident. I can't speak highly enough of the work that European Collision Works did on my vehicle. In the pictures, you can see the car that hit me (lots of damage, plus my car after the collision and after the repair.

My car experienced a hit and run in the streets of South Boston and I was referred here by Geigco…read more The people here were very accommodating and got my car in right away! They did a great job repairing everything, and even bumped out some existing dents. My car looks better than it has in years, and they detailed the inside a bit it seems. Would recommend!

Cash Auto Sales in Berlin sells used cars, but they also have a repair shop. The owner is very…read morefriendly and does all the work himself and their prices are reasonable. I have never purchased a car there before but their auto work is great and the prices are fair. I had a hard time replacing the brake pads on my car one time and brought it in and they finished the work for me using the parts I already had with no problem.

DO NOT I repeat DO NOT LET THESE PEOPLE SERVICE YOUR CAR. I had them replace an engine in my truck…read morea few years back and it was a complete disaster. The next place I took it took said I was lucky I wasn't killed by their negligence. For example 2 out of 4 of the engine mount bolts were missing, the starter was squealing like a dying cat, the radiator was punctured and ruined. Don't be lured in by the low prices. You'll be much better off at any other garage.