I had a really stellar experience with Prospect Auto Sales. Their lot was full of really decent…read morecars and there were a lot of options under $10k. Great guys and their process was streamlined & easy. Details of my stellar experience: Firstly, they answered my emails immediately. I figured they may go into a black hole as dealers may use the phone more but the opposite happened. Every question or concern was addressed quickly; I never waited around for an answer. Secondly, they were extremely welcoming and let me try out about 5-6 different cars in one afternoon (rapid fire.. one after another). I had a feeling my car was on the lot but wasn't sure which one would be "it". They let me test the cars out and make my own determination. I even remember them pointing me to a lower priced car over a more expensive one when I was making my final decision. When I found the car I loved, I drove it twice that day. On the second drive, I remembered I had a work call to take and they let me sit in their office at their desk and take my call w my headphones and laptop. No judgment at all that I lost track of time. They were extremely accommodating but in a very relaxed way. I am lucky they knew to buy this car from the auction because somehow I got a car that drives brand new for $6995! The car is old but it's almost impossible to tell. I've been showing it off for 2 weeks and asking friends an family what year it is. They all thought it was 8-10 years newer. Thirdly, once I picked the car they were quick with the paperwork but patient with me getting all the loan details sorted out. They even advocated that I go with my own credit union over any banks they had relationships with. They didn't even ask me for a deposit which was surprising but it helped build trust between us; they new I would come through with the check. I didn't even try to negotiate because I knew the car was priced right and I felt very comfortable that I was getting a great deal. Love the car & so glad they saw this gem and picked it up! It drives amazing & they even put in a new battery right before I got it. PS - I used to own a 2015 ILX and I can hardly tell the difference with this 2004 TSX. It's like I got the same car for half the price! I'm still shocked. :)

We bought a Honda Pilot here for my husband many years ago and David the owner was great. It was…read moreour first time here. We live in Maynard and he let us take the car home for the night to let our mechanic look at it. We bought the Honda and love it. Last fall my car died unexpectedly and we were scrambling to find something. We let David know what we were looking for and we test drove some cars, but we ended up getting a car somewhere else. When my husband called to let David know, his response was, "oh good I'm so glad that you found something". David is a class act and a very honest man. We highly recommend Prospect Auto Sales.

Always competent and thoughtful. Major long-term asset to the community. Trustworthy and…read moreprofessional.

Found OTG via reviews on Yelp and was not disappointed. Scott and his team diagnosed what was…read moreneeded and also what was NOT needed - which is very refreshing. I would highly recommend Old Time Garage if you need a reliable and trustworthy place to take your car.

I have had my SUV serviced here several times and have always been satisfied with the results. The…read morerepairs they have done for me include brakes, radiator, starter motor, suspension-related (axle), and small issues likes electronic lock malfunction. Douglas and Jose are very professional and easy to work with. They do high quality work at reasonable prices, and in a timely fashion. I can highly recommend Waltham Auto Service for your vehicle repair!

Had a loud annoying noise in my car and my usual shop (who I like!) couldn't figure it out. Saw the…read moregreat reviews online for this shop and took it into Douglas and he had it figured out within hours. He did the fix promptly and the noise is gone. Douglas was awesome to deal with -- friendly, good communication -- and I would definitely use this shop again!

Sarah was super helpful. We needed help getting my niece a vehicle while she was on the opposite…read morecoast of the country. Sarah found the best deal, she coordinated all the paper work and basically made the process as seem-less as possible. Great service and great value. Thank you!

I used the Cahpow service to help find a second hand vehicle in the less than $10k range. My main…read morereason for hiring Cahpow was that I wanted help finding a reliable car because I know nothing about cars. I would strongly suggest not using them for this price range, it is not their specialty and there is no value for money. I had expected them to filter out the poor quality cars but, as I found out after paying the $500 fee, they are only able to do Google searches and provide you with basic things like mileage and a CarFax report (which dealerships will provide on their websites - very easy for you to do yourself). There was also no unprompted advice. It was always me doing research about different makes and models which, when I asked them about my thoughts, they would then just agree with them. When I started inspecting the short list of possible cars, the 2nd vehicle was a mess. It had the engine light on, the door handle fell off when I went to hop in the car and it was anything but reliable. When I emailed to say I was unhappy, that they weren't meeting the 1 objective I'd set out for them to do (a reliable car) and asked for my money back I was met with hostile responses. I tried to reason with them, and said a partial refund would be sufficient given the work to date but I was sent a screenshot of the website that says no refunds and basically told too bad. They never found me a suitable vehicle and have kept the full fees for finding me a car. Don't make my mistake! If you're uncomfortable shopping for a 2nd hand car do NOT spend the money on Cahpow. Instead pay a mechanic to do a detailed pre-purchase check. You'll be able to have a mechanic look over 4-5 cars for the same price as Cahpow. And if you're worried about negotiating, purchase from one of the several companies that have no price negotiations.

My car got dinged in Market Basket at 4:45 on a Friday afternoon. Driving home I noticed a detail…read morebusiness right near me had activity. I got an appraisal AFTER 5 PM on a Friday and I brought the car in on Monday morning. Christian the son exceeded all expectations. I honestly thought we agreed on fixing the ding and doing a small interior job --the seats--but not only did he detail the outside, he detailed the inside. The car was ready Monday at 4 pm. I was blown away by how hard he worked. Worth every penny. I could not recommend them enough.

I came here to have my leather refinished. They charged a lot and did a very poor job. The total…read morecost was over $250 for a steering wheel and a spot on the rear seat, and the result was hardly professional-looking. Worse, they didn't mask off the dashboard, so I had bits of leather dust stuck in my instrument cluster, and they scratched the logo on the steering wheel. I would definitely not recommend this place for any leather work.

Billy is the most honest and fair auto repair owner I've ever had the pleasure to work with. He…read morewas also my Dad's goto repair place and my Father was always very careful with who he selected on cars. Billy has always done a great job at a very reasonable rates he will always take the time to explain what needs to be done so you know your getting the best deal. Excellent repair shop that has always put me at ease and I highly recommend.

They did a really good job at an excellent price. Changing tires doing oil getting all the…read morepressures correctly. Very happy with them.

I have dealt with this service for a few years now. They are reliable, expert and highly…read morerecommended.

I have been going to Woodside's since the 1970s. Always a great experience. Rob & Adam Woodside are…read morethe best! All the workers there are very helpful.

I purchased a used Mini Cooper from this location and experienced serious problems almost…read moreimmediately. The check engine light came on the day after I brought the vehicle home. Within the first week, I was already seeking repairs, and the problems continued over time. What I expected to be a reliable vehicle became an expensive and frustrating experience. I spent a significant amount of time dealing with repairs, diagnostics, and mechanical issues that arose shortly after purchase. The repair costs ultimately amounted to roughly two-thirds of the vehicle's purchase price. In addition to the financial burden, the amount of time and effort required to address the ongoing issues was substantial. What should have been a straightforward vehicle purchase turned into a lengthy and stressful process. I encourage anyone shopping for a used vehicle to obtain an independent pre-purchase inspection and thoroughly evaluate the vehicle before making a decision. This review reflects my personal experience as a customer.

Buy with caution and bring a me Janice especially if you're a female. I feel very taken advantage…read moreof, I trusted them and they were very nice to me but lied through the teeth. Opened the hood and uncovered a missing bolt that was hidden ( an easy fix but i shouldn't have to) then I was never informed about an alarm system I had no clue about it until it went off when I opened the door. With no remote I had to call AAA. I did call them about it and they played stupid