Service was completed when promised and did not go over the quoted price. The staff was courteous…read moreand professional.

Very clear availability and rates…read more Very clear availability and rates love that they had so much detail in the estimates which include included photos. You're definitely feel like you're making an informed decision. Service at the counter was outstanding and the workers were really friendly.

They're on top of their game . Best in business . They took care of me . Treated me like their sons…read more. Investigating the car issues like a true homicide detective!!!!

I recently came here based off reviews and am glad I did! I want to pay it forward to the crew at…read moreR&G and leave a review for their great service! My 2016 Mazda 6 needed a replacement on the tensioner and serp / pump belt. My car runs like a top and am very happy with their work! These will be my new go to guys for any mechanical work I need done on my or my family's car.

It's a gas station, lol, but it's also an auto repair service station. This Shell station is very…read moreconveniently located super close to my work, but I still hardly ever fill up here because the Shell closer to my house is cheaper, only five minutes down the road, and this station is literally right on Little River Turnpike, and it's small & a bit tight. Still, I love that I can use my Giant Foods Shell gas rewards at any Shell Gas station, and this location is another great option for that. I have both heard and read many great things in my local community about their auto repairs, but I have never used them and cannot attest to the validity of these claims; however, it would be worth checking them out.

I came for car inspection and emission few weeks ago. The staff was professional, friendly and…read moreknowledgeable. As a first time at that location, I got overwhelmed with the number of cars the gas station has. Mohammad, the inspector was very knowledgeable on the issues that I have with the Ioniq. He took time to explain and to show the critical issues in the car had with tired and brakes. Thank you, Mohammad who went above and beyond to ensure I'm safe when operating my vehicle.

Because of the Yelp reviews, we tried this place out…read more Can't add to the great reviews more than people have already have said. We've gone back several times and recommended this place to others. They are honest and don't overcharge--so unusual these days. I don't hesitate to recommend this business. They have nighttime drop-off which is very helpful. You may not see their location immediately. They are located behind the 7-Eleven on Columbia Pike. If you have car troubles, you need to call Jim's Automotive!

I'm honestly struggling to write a review as mine would just echo what everyone else has said. This…read moreis a good shop. Mechanics are honest, don't overcharge, and in my case, actually undercharged me the last time I was in. They only charged me for 1/2 an hour of work, $80, even though two different mechanics had looked at it multiple times to try to identify a slight rattling noise. They said it is not a safety issue, they will look again the next time I get an oil change, and if it gets worse they will be able to identify and fix it but as it isn't a safety issue they don't want me to put money in it unnecessarily at this time. They did let me know of some repairs I will need in the next year. I never feel like anyone there talks to me differently or charges me differently for being a woman, which is a stereotype you hear about mechanics (though honestly I've dealt with that more with HVAC techs, but I digress). When I dropped my car off on a thursday evening for a friday appointment, Rich called me back an hour later just to let me know he had looked at it already and didn't think it was anything to be concerned about but would do more work in the morning, which i really appreciated. When I was leaving after picking up my car I spoke to a woman who had been going here for, I think 15 years and said Rich takes great care of her antique car. The only other thing I'll add is the store has stickers on the door in support of gay rights and BLM, which you just don't see at mechanic shops, and I feel good about supporting a shop that supports my values. My assumption is the stickers signify all customers are welcome and will be treated fairly, which maybe isn't always the case in mostly straight white male-owned spaces.

I really can't say enough about how amazing Ben Nielsen and his entire team over at skyline have…read morebeen to me and to my family. My Audi Q7 broke down last week and was inoperable for six days. Ben took my call and kept me calm and focused while we tried to figure out what exactly was going on with my suv. After a few minutes on the phone we thought it was best to have it towed to the nearest shop a few miles away (by the way, this was an evening/after hours call). Ben helped get me a tow and offered to send me a car to be driven home. I opted to walk down the street to a local restaurant to take advantage of my stranded situation (that's an entirely different story). Back to my review. The next morning the Nielsen team helped me understand what was going on with my suv, the options available to me, and provided a detailed break down of the costs associated with the five years of neglect and work needed to be sone to my suv. The number was a big number but there is a cost associated with having skilled technicians on staff to do the work and do it right. I was ok with this and they were kind enough to work with me on the price. Through the entire process, Ben and his team kept me in the loop at all stages of the service, until my car suv was ready for pick up. I recommend anyone looking for a hard-working, honest team to service your car or SUV to look no further than Ben Nielsen at any of his locations. My wife and I often use one of their locations in Alexandria on Colvin street because it's closer to home, but when my Audi broke down, skyline became the best option. There's no financial incentive for me to give this review only the gratitude, gratefulness, and my overall desire to thank the team for what they did. Thank you Ben and the Skyline team!

I don't write reviews, but today I feel I have to. I have taken my 2004 Jeep Grand Cherokee to Ben…read moreNielsen Skyline Automotive for several years. Sometimes the work is fine and sometimes its not. Too often I drive out with a new problem that I did not have before. A year ago this happened with the Steering Gear Box, which started making a grinding noise as soon as I left the lot. I had to bring it back and pay for a new one. Today, I brought it in for a few minor issues and an inspection and oil change. I also asked them to look at the rear end because I was sometimes experiencing a light "clunk" when I would drive over bumps. They told me the rear differential was making that noise. It seemed odd to me that the rear differential would be the cause. So I told them it was not a big enough issue at the moment to justify $3,000 for a new rear differential. I drove it home and - voila - the rear differential is now making a grinding noise (it was not before). The clunk is still there, but that is not on them. I am not going back because I never know if I am going to drive out with more problems than I came in with.

The entire team at Mike's Turnpike Auto are fantastic!…read more They are the most honest and fair-priced garage in the area. They are affordable and the quality of service you receive is top notch! This is a family-run business and Ben and the rest of the team always get the job done well and in a timely manner. The customer service is excellent, they explain thoroughly what is going on, and you know you are in good hands. We have used them for all our routine maintenance and just used them during a snowy weather related event. They were not only open but fixed the damage in one day! Simply wonderful!

Needed to get my Audi serviced because not every car mechanic knows what they are doing with these…read morecars. First stopped at K & B Auto and they referred me to these guys. Benjamin explained EVERYTHING to me and gave me options. THIS IS HOW YOU DO BUSINESS AND HOW YOU RETAIN CUSTOMERS! These guys didn't try to rip me off, overcharge me, or recommend unnecessary services. As long as I live in this area, they have my business for life! Honesty is the BEST policy.

Waited a little time to post but I want to definitely recommend Haydar for your car problems and…read morealso want to acknowledge that he will be the only one that I call for all my future issues with my Audi Q5! Here is why: 1) You don't have to come to him - he comes to you & that alone is a great business advantage! He actually came by the day before Valentines & was willing to do the work the next day. But I had to tell him that I would be in the dog house if he came by then! lol 2) He diagnosed the problem in a short matter of time. Plus he explained to me what was wrong. And this is after I took my car to other mechanics that couldn't find the issue. 3) As far as pricing, he came & replaced the parts needed & tested it. Engine coolant was leaking & I was refilling it at least one every two weeks in. Now almost a month in & I haven't had to add any coolant! To end this review - not only can you not put a price on someone who will come to you. But you can't put a price on great service!

Haydar was fantastic. He arrived exactly on schedule and got straight to work after a quick…read moreintroduction. Due to a manufacturer error with the kit I provided (it contained two different sizes of the same part), Haydar actually had to perform the labor twice after the initial test. Despite the job taking nearly double the expected time, he honored our original price. On top of that, he identified and replaced a faulty part, only charging me for the cost of the part itself. He had to order the part, so he had to come back the next day. Truly honest and professional service. I highly recommend him.

The term "honest auto mechanic" is usually an oxymoron, as it's virtually impossible to find an…read more"honest auto mechanic" these days. So-called, "ASE certified mechanics" at the STEAL-erships are more part replacers rather than, technicians. These "mechanics" just take their fancy tablets/scan tools, and after plugging into your car's ODB port, spout off some diagnostic codes with parts to replace leading to hundreds if not thousands of dollars in "repairs." Thanks to Yelp and always trusted Yelp friend, Hannah H, I was guided to Hillbrook Automotive several years ago and have been coming ever since. The owner, Mr. Choi, is well-known in the Korean community for being an experienced mechanic, and more importantly HONEST when it comes to your auto repair needs. While Hillbrook Automotive' s clientele may be predominately Korean, over the years I've been coming here, I've noticed folks from all races, creeds, and socio-economic classes take their vehicles to be serviced by Mr. Choi and his team of skilled mechanics. A sure sign that of a garage does honest and good work, is (1). How busy it is and (2). the type of cars they work on. At Hillbrooke, I've seen not only the more common Hondas, Toyotas, etc. being worked on, but it's not uncommon to find higher-end vehicles like Mercedes, BMWs, Lexus, Acuras, in the garage bays. If folks with these high dollar vehicles come to Mr. Choi for service, that speaks VOLUMES. I've even witnessed a few times where people who live in MD will have their cars TOWED here, because they know Mr. Choi will do good work and at a fair price. According to a 2023 report from credit agency Experian (https://www.nerdwallet.com/article/loans/auto-loans/average-monthly-car-payment), the average car payment is $729 for a new vehicle and $528 for a used car...ouch! It's no wonder that many Americans are opting to keep their cars for longer and keep driving it, until the figurative "wheels fall off." My front brakes needed replacing, and just out of curiosity since I had one of those STEAL-ership coupons in the mail, I took my car to get a quote. After nearly spitting out the "free" coffee, I said thanks, but no thanks, and wouldn't you know that Mr. Choi was able to install new rotors and brakes pad for $700 cheaper than big-box STEAL-ership?!?! Just a few things to keep in mind if you take your vehicle here for service: * The parking lot is small (since there is also a gas station here). So after pulling in and finding a parking spot, look for or ask for Mr. Choi. Provide him with a brief description of work you need, and he'll take your phone number to call you after diagnosing the issue. Note: It can be very chaotic in the morning during peak drop off time, and also don't be surprised if you have to wait some time to speak with Mr. Choi. He'll be easy to spot since all the staff wear name tags, and he'll be the older Korean gentleman that everyone will be congregating around. * You will likely need someone to drop off / pickup while your car is being serviced. There isn't a "waiting room," per se. There are a few chairs inside where the cashier is located, and a small uncomfortable bench. But you aren't really going to want to wait there for a few hours, if possible. * I HIGHLY recommend getting there before 9am. After a certain time (usually around 12pm noon), depending on the complexity of the repair, you will likely have to leave your car over night, or Mr. Choi will ask you to bring your car back the next day. Not that Hillbrook Automotive needs any more 5 star reviews, but I'm so thankful that Mr. Choi and team have extended the longevity of my car well north of 100K miles. I know at some point, I'll need to get a newer vehicle, but until then, I'll only bring my car here when it needs service.

They are skilled and professional. I was impressed by their speed, efficiency, and honesty. They…read morequickly fixed the noise issue with my car.