I had a wonderful time. Tony is ordering a variety of stones and various settings for me to look…read moreat. I am getting a diamond necklace. They had a perfect chain already in stock. Tony was very helpful. I have been going to this jewelry store for years. In my opinion, high quality and classy. The owner, is great.

This was my first time ever going to a jeweler for any reason. I was completely clueless and Lisa…read moreexplained everything and walked me through every step of the process. I went mining for Oregon sunstones in southern Oregon just for the thrill of it, and came back with some stuff I thought might be worth cutting. Lisa took the time to look through my collection and recommended five to send off for cutting. She had them cut to standard sizes, max karat weight, and they turned out beautifully. But wait, there's more! She also helped me pick out a couple of cabochon settings once I decided which two I wanted to make into necklaces. I decided on a red one for my mom and a schiller one for me. I picked the gold colors and settings and when they came back they were absolutely stunning! This was such a fun and unique experience for me, and Lisa was helpful, friendly, and just plain fun to hang out with during the entire 10-week process. I learned a lot and I'm so glad I did it. Thank you to both Lisa and Dyke for creating the best gift ever for my mom who has had an exceptionally rough year. *love* Oh, there's another thing-- they were able to make a gold nugget my dad gave me into a pendant, too! I think these guys can take anything you pull out of the ground and make it pretty.

Deal didn't go through and she lost my white-gold spring bar and told me that it is steel and to go…read morereplace it for 3 dollars. Welp it wasn't steel and it was white gold and now out of luck because of her mistake. Blamed it on me and gas-lit me for it. Really unprofessional and wouldn't ever do business again. Stay away and just sell the watch to a jeweler store instead. Have the blackbox video of it happening and will be posting it on social media for everyone to see since "it is my problem now".

After months of emails and sharing with Ms. Baggenstoss all of my existing documents regarding my…read morecollection she unceremoniously emailed me that she needed to "resign from your assignment due to a time crunch currently; apologies for that." Advice to Ms. Baggenstoss- If you don't have time to take on new clients then don't take it them on waste months of time and then drop them 4 days before the work was scheduled to be completed. It's unprofessional, it's a waste of my time and it's completely avoidable. Advice to readers- Be warned, you may spend months only to get nowhere and need to start again. Response: If Ms. Bagenstoss had been remotely apologetic in her cancellation email ( or made any previous mention of health issues or time constraints) I wouldn't have posted negative reviews. Indeed when I emailed her my response to the abrupt cancellation (essentially this review with a mention that I would leave negative reviews) her response in full was "Thank you!". Taking care of yourself and treating other people's time and energy respectfully are not mutually exclusive.

They are very transparent with the gold and silver prices as of today so I felt confident that I…read morewas getting the best value for my coins. Professional and very nice to me!

Chose them for their high rating here on Yelp. Got my scrap gold together, took my husband and off…read morewe went. Really didn't know what to expect, don't know how much a "gram" is. I know 28 of them equal an ounce. I did have an old WW scale and figured I might have 2 ounces. A 55 year old ladies watch, a couple of small gold necklaces and 6 gold dental crowns. Not all of it was gold, jewelry from my mom. Went in and I swear 15 min later it was tested, weighed and I walked out with a check that could pay for a cruise. Lovely people, patient, answered all my questions. AND FUN!!!

Another overpriced company selling many items at full retail. Price gouging at an estate sale co…read more They used to be cheaper, but that was years ago. I haven't been to one of their sales since then. The owner is rude and unprofessional...

This company was great! Everything is priced thoughtfully and ready to sale! They are very helpful…read moreand responsive. Very organized and know what they are doing! Great team!

Very responsive and professional team. My piano sounds better than ever. Highly recommend!read more

Artisan Piano Services responded promptly to my request for services, and as a local business…read morequoted a good price and great schedule for their piano tuning. Adam was prompt, professional, and friendly. He also played a lovely rag at the end to show off the now-tuned piano!

Gary gave me an honest answer and appraisal in a timely fashion. I highly recommend him.read more

I just read the review by Mary F. It is the biggest pile of…read morenonsense that I have ever read. I have been in the business for over 30 years and have worked with Gary in many occasions. Gary is knowledgeable, meticulous with his records, honest, truthful, very, very competent and has an outstanding staff. To even claim he, or any estate dealer, would destroy a customer's items and throw them away shows no knowledge of the business and probably a dependence on --- what?? I have recommended Gary for years and will continue to do so. Keep in mind, the customer never complained and even sent him more work. What has Mary F. Got to do with this ???