Their technician Gerard Reinhardt did a really great install for me. He had the whole system set how it was going to be installed and asked for confirmation before pressing any of the fittings. He was very understanding and collaborative with the modifications I was hoping for. Nice and clean work. read more

Art Douglas Plumbing - It's a bit messy but all the copper work was by their technician. Exactly what I asked for! Thank you again. - Plumbing Near Me - Fresno, California

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We had a bathroom faucet issue with no hot water coming out. The faucet handle wasn't removable to access inside to fix the problem. Our tech Dustin advised to replace the whole faucet with a Moen. We asked him to replace both bathroom faucets in each sink, which he did, not rushing, to ensure a perfect job. Highly recommend Dustin and Art Douglas Plumbing. read more

The company was quick to respond and came out immediately to help us with our issue. The technician (Eric) was professional and knowledgeable. He even gave us some tips and information regarding maintenance and expectations on future timeline repairs. I would definitely recommend. We would use this service again. read more

Raul and Carlos just left after doing an outstanding job on replacing a leaking valve in the bathroom shower. They were prompt, clean and wore shoe covers while in the house. Both were respectful and very professional in explaining what needed to be done. I felt that I could trust them. Price was not cheap but quality work never is. read more

Erik was very prompt and very professional. Was very impressed with his work ethic for being such a young man. I highly recommend this young man! He also cleaned up after him and his work space. read more

I'm very satisfied with their service. I had an issue with my shampoo bowl at my salon. N I needed it done asap. N they accommodate !! Came out same day n resolved my issue. N went a above beyond. I'm grateful. Thank you Jack. For doing a fantastic job on my shampoo bowl. I highly recommend this place!!! I rarely do reviews but this business deserves my recognition!! read more

FIND ANOTHER PLUMBER!! THEY SCAMMED AND OVERCHARGED MY ELDERLY MOM!! HORRIBLE COMPANY!! We had a gas leak and had Art Douglas Plumbing come out. They did a pressure test and were able to find the leak but said that it would be $3500 or more to fix. We got a second opinion and got it fixed for much cheaper but they called me and said the pressure test is $150. This is my mom's house and she is elderly so I was trying to handle it for her. I told my mom that the pressure test was $150 and we were fine about paying that but JERRY from Art Douglas showed up at her door and told her it was going to $750! She told them we were quoted $150 but they insisted it was $750. They then said they would take half off and charged her $350. My mom paid it because she said she didn't know what else to do. They took advantage and an elderly lady who felt helpless! Shame on them!! read more

I paid $120 for a service call to fix a problem with my AC and I got an extremely high estimate with no options. I decided to get a second opinion from Balanced Comfort and all it cost me was $99 for the service call. The technician gave me a more realistic estimate if the problem persisted. I will not recommend Art Douglas Plumbing. read more

We had a lot of problems with our shower and sink faucets in our daughter's bathroom and needed them done very quickly due to an injury. We called and Douglas Plumbing (Sam) was at our house the same day. Sam was very polite, respectful and considerate through the entire repair job. Everything we needed to have done was completed efficiently and professionally with good communication throughout. The entire job required 2 days to complete. We have a few other projects we will need to have done and when we get ready to have them done, we will call Art Douglas Plumbing and request Sam. Thank you for a great experience. read more

Art Douglas Plumbing - New shower head and hand held set installed in existing tile. - Plumbing Near Me - Fresno, California

Well I thought that this was a pretty good company until I realized that the work done on cleaning out the sewer line was completely inadequate. I had the same problem a month later. Another plumber came out and assessed the problem in more detail. The only problem is I'm out $185 for the first visit and $375 for the second visit only to be told that they can't fix it. Thanks for nothing. read more

Called to have a toilet installed. Not only overpriced but the "work" they did didn't last a month.

I honestly cannot say enough about this company! I have three homes, two rentals and my primary residence. ANY time I have a plumbing issue I call them. I've probably called them 10 times over the years, everything from clogged mainline to replacing my water heater at 8pm on a Saturday, their response is super fast and the customer service is out of this world. . Today I called and spoke with Andrew, he got me set up in minutes, sent over Josh who replace my bathroom sink, super nice guy and he was done within a couple hours. New sink looks amazing! . . Reasonable prices outstanding reliability. I'll never call anywhere else. . Loyal customer forever. read more

Art Douglas Plumbing - Plumbing Near Me - Fresno, California

Have used this company several times since 2010 for both my and my mom's homes. They always respond quickly even if it isn't urgent to do so. The technicians are very qualified, friendly and polite. I only wish it didn't cost so darn much. As a Senior on a fixed income, it sometimes is hard to afford the work that must be done. I would give this company 5 stars if they were more affordable. read more

Just an update to the actual service that they provided. In addition to coughing in my house during Covid I found that the brand new washer that I didn't ask them to fiddle with when they put in the utility sink will no longer fill with water. Of course I am sure that they will have a ready excuse that places responsibility for this directly on my shoulders evrn as they refused to take responsibility for what I consider unsafe practice during Covid. What I find very odd is that given the stories of abuse on Yelp, they seem to have positive reviews.. At least with me they've engaged in an irresponsible, patronizing, entitled fashion. Hlow on earth have they managed to stay in business so long? I had thought that perhaps their longevity would reflect a maturity, a type of accountability for the health of their customers. Don't you hate it when a company claims to care about the safety of your home and yet they are a threat to it? Every time I look at their claims on their ads I want to puke. read more

I wish I could give them another rating. My water filter popped it's top this morning so I had to turn off the water to the house. (A task made considerably easier due to the ball valve they installed) I called at 6:30 this morning, and by 7:30 Justin, one of their best guys to be sure, was here. He removed to defective part and got our water back on. They will return next week to replace the part. Here's the kicker. The entire ordeal is covered under warranty. They COMPLETELY STAND BEHIND THEIR WORK. Do I ever call anyone else? Forget it. I even use them for our rentals now. I've found cheaper plumbing service in Fresno, but none better. Thanks guys. read more

I called to ask for help and was asking questions and the lady goes I have the other line ringing she didn't even give me the time of day

They didn't do any plumbing in my home, but one of their employees hit my car with their work van and didn't leave a note. I tried on numerous occasions to reach out to the manager or owner and never received a call back. So I filed hit and run charges with Clovis PD. read more

Another great job by Art Douglas Plumbing. I have lived in my home for38 years, and they are the only plumbers I use. Never had to come back to fix anything twice. Great service and friendly, knowledgeable staff. I highly recommend them for any plumbing needs. read more

Had to replace flush valve in Toto Toilet. Came out and advised he needed to order part and would get back to me. Two days later received call telling me that the part has been discontinued and I had two options replace the toilet for $850.00 or the tank for $400.00 (assuming it included installation and take away of old toilet since original cost $430.00). Advised him that was the "wrong answer" and then went online and in 30 secs. found a company out of NY that had discontinued Toto parts. Ordered on line for $32.00 and arrived in 4 days. Called Verns Plumbing and had it installed in 30 mins. Lesson. Don't trust them they lack professionalism and service to customers. read more

John came out to fix our kitchen sink within 30 minutes of calling. He was prompt, friendly and fixed our issue. He explained to us what had gone wrong and made us feel comfortable about how to avoid it moving forward. We very much liked our experience with John and Art Douglas Plumbing and will be calling them for future needs. read more

They came out on a Saturday to fix an issue from another plumber-I should have called Art Douglas from the start! Really appreciate them and happy I called today in a panic! read more

These guys were good. Josh was amazing. I apologize because don't remember the second worker's name but he also was amazing too. Had a hot water leak. When first inspected Josh knew what to do. Told me it might be 2 days. They fixed it in about 8 hours. Now every situation is different but these guys worked to get it done. So good. read more

My late mother-in-law used this plumber, as it was close to where she used to live, and she was happy with their work. I therefore, followed in her footsteps and used them on a rental my kids own and on their own house. I will not be using them anymore, as (in my opinion) they charge way too much for their work. Their plumbers attempt to up-sell on everything they do (in my experience, at least). Bleed me once, shame on you. Bleed me twice, shame on me. Years ago, my father was teaching me about business and he was showing me ads in the yellow pages. His advice was that he would not deal with the "guy who has a two-page spread, as it costs thousands and thousands of dollars for that advertising." Make up your own mind, as I have. Do they do good work? Yes. Are they affordable? Not for me. read more

Well its been a couple of weeks since they "fixed" my heater. Broke again and called another HVAC company. Guy tells me the existing unit is a piece of junk. Told me I was ripped off by the last service guy. Replacing the unit and charging $700 total. Very reasonable. I'll post a good review on the other company. Hope this is the end of my heating issue. read more

Recently we used this company for some repair work. The plumber was industrious and professional. In order to complete the repair, he needed to remove the trap under the kitchen sink. After he completed the task he was there for, he reinstalled the trap and left. The next day we discovered the trap was leaking. When we called to have the leak fixed, we spoke with "Doug". He related they weren't responsible for the leak and would charge us for a 2nd trip to fix the leak. His attitude was reminiscent of the backside of a large equine. Then he hung up on me. This is a customer service business. The work they originally came for was just fine, but how they stand behind that work? Just my experience. read more

I would never buy an air conditioner from this business again. I bought top of the line air conditioner 3 years ago and it has gone out every year and this year it broke down three times. I do have a warranty, but should an air conditioner I paid close to 10,000 dollars break down this often? This last time it broke down they said they need to replace a panel or something. Well, I just got my electric bill and it was 400 dollars....i have solar panels and have had them for 3 years. It's never this much. I'm very frustrated because it seems no end in sight of the piece of junk I've purchased. read more

These guys are great! i had an "emergency" leak under the kitchen faucet (aren't all leaks emergency?) and Andrew said he would send someone over "right away" for a FREE ESTIMATE! [note; i was told by other plumbers that they would charge $110, and even $150 for a call out). Technician Frank came right out and found the source of the leak and gave me a FREE ESTIMATE. i was thoroughly impressed and will use them for my future plumbing problems. Thanks Art Douglas! read more

We were grossly over-charged for a new hot-water heater and install. When Jerry from Art Douglas recommended we get a new heater instead of fixing our old one, we agreed it was a good idea. We now regret not doing our homework and researching costs for a new hot-water heater. We were taken advantage of and sold the heater and install for about $1,000 more than we should have been. read more

"F***ing idiot" so said Doug, the "owner"/general manager. Never had such a negative encounter. Then he slams the phone and hangs up. Upon seeing other reviews, I see a distinct pattern of abuse. Avoid this company unless you enjoy confrontation. Recommend: Vern's Plumbing and Heating. They came out within an hour. Their professional staff resolved the situation satisfactory. read more

Mediocre prices , great encounter with staff and scheduling staff. My experience with Jerry from this company was outstanding , very knowledgeable and helpful . Instead of being lazy like other plumbing companies we had encountered , jerry fixed our main problem efficiently , and gave us better recommendations. He emphasized a family company ownership and made me feel apart of it. I'll be coming back and recommending this company because of jerry. Thankyou Art & Douglas & jerry !!! read more

Richard N.-- I called Art Douglas on Saturday morning due to a leaking water heater. Andrew the dispatcher was very polite and told me all technicians were on jobs, but he would send somebody out as soon as possible. About an hour later Andrew called back and said he had someone available. A few minutes later Josh, a Master Technician, arrived. He was very courteous, helpful, and efficient. He explained what he was doing and answered all my questions. I was fully satisfied with the service provided and would definitely call them again. An added benefit is they don't charge extra on Saturday, and they provide a visit and estimate at no charge. read more

A stress saver is all I can say about Art Douglas's Plumbing. Our storm drains were clogged during the last major storm and we were leaving for vacation. The backyard was flooded. What can I say? I went on YouTube to see how I could clear them and the only solution was hydro cleaning the lines. Art Douglas was our solution. I called at 1pm. and they were at the house at 3:30 with the drains cleared and cleaned by 4:30. Amazing service and very friendly staff. read more

This is a top notch company. I'm a renter so my landlord had to request the service. Doug called me in the morning to see if I 'd be home at a particular time. Once the time was confirmed, repairman Frank showed up on time and repaired my leaking sink. He was professional, very polite and quick. My sink works beautifully with no leaks. I would highly recommend Art Douglas Plumbing. Thanks guys! read more

I used Art Douglas Plumbing to fix a leaking water main. Highly satisfied with the work and at a reasonable price. The Service Tech Josh did a great job. Would recommend them for any plumbing needs. read more

We had new floors put in, and the toilets have to be set and sealed. I called at 10 and was assured they could get out at 4:30 when the crew would be done for the day. Called at 5 and was told someone was on the way. Called at 8 got the exchange, who hooked me up with a plumber who didn't like my attitude (I was miffed considering what I been through) and refused to come out when I argued that it wasn't fair to charge after hour prices. We use this company in my workplace, but not any more. Not trustworthy. read more

Unable to complete a simple repair. I hired them to install a new garbage disposal. I purchased the garbage disposal. Art Douglas charged me $265. A few days later, I noticed the connection between the dishwasher drain hose and the disposal was too tightly clamped resulting in a whole in the hose. I asked them to come back out and fix it. I also asked for an explanation. A second plumber came out and decided it was not an easy fix. I was referred to the service manager who explained that the dishwasher drain hose was not the right size to connect to the disposal. I asked why the original plumber had not simply replaced the drain hose. I was told that he was concerned about getting the job done quickly for me, so he did not replace the hose. I was told to buy a universal dishwasher drain hose from Home Depot, and then another plumber would come out to fix the problem. I did. A third plumber came out to fix the problem. He spent about 5 minutes clamping the broken hose to the hose that I bought before connecting it back to the disposal. Two dishwasher uses later, the dishwasher no longer drained. I called Art Douglas again. The second plumber came out for the fourth visit to my house for a garbage disposal installation. He quickly looked under the sink before informing me that I had purchased a low quality dishwasher drain hose, and that it was irreparably damaged... after two dishwasher cycles. He explained that this was my fault and left. For the record, the drain hose I bought was the one I was advised to buy. At this point, I don't care that I overpaid for low quality inept work. I would not let them back into my house to "plumb" anything, even if it were for free. read more

Called them to inspect my garbage disposal. They came out and suggested that it be replaced as it was leaking. Was able to get a coupon on the website to use. The technician was fast and very knowledgeable. Great company to work with. Will recommend and use again in the future. read more

We had a bad smell in our closet,we thought it could be a broken sewer line, called this company, when the guy showed up, from the get go he said it is probably a dead animal in the wall, he did test the gas line for leakage by going to the attic and then did a pressure test on the gas meter, at the end he said, it is probably a dead animal as he smells it, I was reassured that it is not a major gas or sewer line leak, his total work time was less than hour, I was ready to write a check, he asked for 320$, when I asked him if he is serious he said this is after a 30$ discount. anyway I paid and decided to write my first ever review online, this is a rip off and abuse of desperate people. Problem not fixed, have to wait for the animal to decompose. read more

Great experience. Air conditioner not working. Called company and they had a service man out in 45 min and problem fixed in less than an hour. Staff was professional and knowledgeable. Will use them again. read more

My water heater stopped working. I called Art Douglas for an estimate for a new 50 gallon water heater. A technician name Robert came out that day to give estimate. I was very impress with his knowledge and experience of the water heater they install that we went with them without anymore estimates. We will use them for all our future plumbing problems. read more