Recently bought a certified pre owned 2017 Chevy Sonic from this dealership. Within a couple of days after purchase I noticed the horn didn't work. The inside of the car was also pretty dirty as if it hadn't been detailed. When I looked at my inspection sheet the horn was marked as inspected.there were also some red led lights inside the car that no one could tell me if they were stock or aftermarket. I stated that if they were aftermarket that they should have been removed and that if they are that I'd like them to be. I had to take the car back for repairs that should have already been addressed as a certified pre owned. They had to keep it for 2 days and offered me a rental car at my expense. I refused to pay for the rental so they let me drive it as a loaner. They wanted the rental to be returned with a full tank of gas. I refused to do this as well because these issues were not my fault and shouldn't cost me anything to get repaired. Prior to taking the car back to Gamblin I tried to get it looked at by a local dealership so I didn't have to drive the 100 mile round trip, but they told me that my vehicle wasn't under warranty. As a certified pre owned it is supposed to be. I wound up paying a mechanic $60 to inspect the car because I don't believe that Gamblin did there inspection. They eventually repaired the horn and removed the aftermarket lights and at my request completed another 172 point inspection or at least they said they did. I spoke to there general manager about reimbursement of the $60 I had to spend and to his credit, he paid me back the money. I initially tried to rectify this situation with the salesman who sold me the car but he was unable to authorize all necessary repairs, why, i don't know, these are repairs that should have been caught during the inspection that they claimed to have completed.I believe that the only reason that I got them to do the repairs is by talking to the general manager.I could go on more about this, but what's the point. All in all just a very bad experience, and would not recommend this dealership to anyone. I'd have given them a zero star rating, but one star is as low as you can go. read more

Jack in Service made sure he got my car in quick for a repair & made sure it was done in a timely matter. Thanks! :) Very happy.

Nicest folks in the Northwest, You can trust the Gamblin family with your family. This is one locally owned business that works hard to exceed your expectations. read more

DON'T go here! I bought a 2003 Chevy diesel from these guys. About 100 miles later, the truck broke down and had to go in for a 1200$ fix. When I tried to email them to notify them of the problems they never responded. About 300 miles after that, the truck broke down again and is having transmission problems. Tried calling and again no response. They do not care about customer service. In addition, both the windows won't roll down (which happened right away) so that was another 500$ fix. I understand that motors break down and parts have to be replaced but I have now spent 2,500 to keep the truck running with less then 1000 miles off the lot and they have yet to respond. The first place I took it to get fixed and said there were a ton of error codes, Gamblin should have known about this! They are not honest and don't expect them to help if they sell you a car that is useless. read more

Had a great experience with Patrick at Gamblin. He was approachable and upfront and made the whole buying experience easy. Will buy there again. read more

Unfortunately I'm not a very happy customer. We bought a two year old bmw from gamblin three years ago. Just last weekend we went to trade in for a new car and when they pulled the carfax, the car had been wrecked before we bought it. So basically they sold me a wrecked car. They said they couldn't have known because they don't do carfax. On top of that, when I first drove the car off the lot it had no gas. We spent 26k and they let me drive off with an empty tank. No follow up call after purchase, just a lousy experience all around. read more

I'm not sure what happened during some of these reviews but we had a great experience here. Bill was so attentive and kind to us, he went above and beyond what any sales person has in the past. He wasn't pushy or rude in any way. Stayed with us until we drove off the lot and offered up options and advice as we went. This wasn't the first vehicle we have bought from here and it might not be the last. Gamblin was easy to work with on price but we also knew going in what we were getting in the used truck we had our eye on. read more

I have hesitated in writing this review but I think now is the right time. I had a very good sales person who helped me through the process and got me on my way as quickly as possible. Everything went well until it was time for my first oil change. Art Gamblin promises "free oil changes for life". Part of that promise is you must attend a mandatory orientation at the dealership. These are scheduled on occasion on Saturday mornings and apparently are only a couple hours long. Here in lies my issue. I work out of town frequently on weekends and have not been able to make any of these appointments. I contacted the service department asking if they could make an exception and get me in for needed oil change plus other service that I would be paying for as part of keeping up on the scheduled maintenance. No. That was the response. Not an I'm sorry I can't make that exception. Sorry can I have someone call you and make it right? Nothing. So in essence, what this "free oil change" policy has done is driven me further away from Art Gamblin Motors. I'll not buy another vehicle from this dealer. Sad. read more

DO NOT BUY FROM THEM !!! BAD REVIEW EVERYWHERE!! ONLY GOOD REVIEWS ARE WRITTEN BY THEMSELVES! Worst service ever ! Advertised a car with Bluetooth navigation and ran great , car did not have Bluetooth and navigation system does not work , cost thousands of dollars to fix. Before I went to go look at it let them know I had a baby and that I could care less about the looks of the car just needed a good running car , they said ohh yes it is . Well that was not the case , light are on the dash , no navigation no Bluetooth bad tires ! Bunch of liars they don't give a damn that you have a baby or could care less what you think , asked them why they wrote mechanical special they said they do that to all there cars over 100k , mine had 102k , asked them they sure do go out of there way to write that down .. So I will be filing a complaint with he attorney general and will be calling the dealer investigator to have a look at my case . All I was asking is for a little help and they just plainly don't care about you or your family , they just want to sell cars .. DO NOT GO THERE THEY ONLY CARE ABOUT YOUR MONEY.. read more

Went to buy a vehicle that was listed at 13,999.00, Talked them down to 12,275.00, was approved but they wanted a lot more down then I expected. Received an email stating I had 14 hard inquiries on my credit which I had no knowledge of but I understand due to me being a first time car buyer. Since then I have received a few denial letters in the mail in the amount of $17,466.00! I called today and spoke with Scott (finance manager) and asked how did we come up with such a huge difference? He stated that the bank required them to add gap and other fees. When I asked how come I wasn't told this he began to become rude, asked me what difference does it make because I wasn't approved and I'm making something out of nothing. All I wanted to know is how come I wasn't told beforehand that there was going to be added fees and gap insurance. He told me we don't have to tell you the bank requires it. He kept cutting me off and had the nerve to say "I'm speaking" when I was the one who was interrupted. I believe as a consumer I should know what I'm being ran for before being ran. BAD BUSINESS If I would've known 17,000 was the amount I would NOT have gave them any information. read more

We bought a used pickup ('04 Crew Cab Sierra) the 2nd week of February. Our salesman Bill was very helpful and courteous, and overall it was an easy buy. We'd been looking for a truck JUST like this one for some time, and just happened to spot this one the day after they got it on the lot. It's a used truck, so always a gamble, but Bill told us if we had any issues that we should contact him first. Well.... we did, kind of. Wife noticed a "clunk" in the drivetrain, and decided to put Bill's offer to the test. While there was apparently some confusion between sales and service, Steve in the Service dept was MORE than accommodating. They took the truck in, got my wife setup with a loaner (for more than a week) and handed it back, after replacing the slip yoke and both u-joints in the rear drive shaft. Being a used vehicle, with no warranty, I honestly couldn't ask for more from a dealership. Sadly, while they went above and beyond for us, the issue wasn't really resolved. Since then, I've learned this is a common complaint with these trucks, and there is no real "fix". At least that's the word on the internet. Then again, my wife came home yesterday complaining of a bad vibration at freeway speeds, and this is the first time its been on the freeway since we've gotten it back. :( I'll have to look into that further. The customer service from Sales and Service is above par in our opinion. While our issue wasn't really resolved, they sure tried, and more than they were really obligated to. This WOULD be a 5 Star review, however something in the finance dept was a bit odd. A week after we got the truck home, we got notices from Chase and Wells Fargo, pertaining to our credit inquiry for an auto loan. We don't use either bank, and already had our financing setup through our usual bank on the day of the sale, so that was irritating. read more

Unhappy with purchase...and keep finding additional things broken on a daily basis....and feel I overpaid! I do have to take some responsibility for not making the extra trip to inspect before finalizing purchase. read more

They come across as a wonderul family dealership. Nothing could be farther from the truth. I have dealt with some "slick Willies" in the past but these guys would be hard to beat!!! Wonder how many Hueling employees they hired? read more

I would advise anyone who reads this to stay away from Art Gamblin Motors. Today I was late to work because I wanted to take my car in to fix a recall. That was fixed once, but the second time I took my car in it magically didn't work again. I took it in the first time because I had to jiggle my key around for about a minute to start my car. So when they fixed it, they said I needed to bring my car back in for another recall fix. After the second time bringing it in, my key still went in the ignition fine and started the car fine, but when I wanted to turn my car off and tried to take the key out, I had a new problem. Today I took my car in hoping they would fix the problem they started. We arrived after calling in and receiving the information that it would be done in a few hours. The service man said he would call is right away when he knew how long it would take to fix it, or if he could at all. Two and a half hours go by and we are still waiting for a call. So we call in only to be able to leave a message. Half an hour later now making it 3 hours to get ahold of the people at the service desk, they tell us they couldn't fix it. I am now late for work because of their poor communication and poor customer service skills. We will not be buying a Chevy anytime soon. read more

DO NOT GO HERE. SUPER SHADY. So unhappy with the "service". I bought a used vehicle two weeks ago that they claim went through their 171 point inspection, but I'm still waiting to see said inspection.Ifeel they've done nothing but give me the run-around. And, all of a sudden, they aren't available to talk or discuss this. If they did the inspection, just show me, if you didn't, just say so. A bunch of shady people. I will never go here again and I will tell everyone what a terrible experience i had there. I totally feel they took advantage of me read more

Service Dept.... I had an oil change there recently and was misquoted with the price. I've owned my car for 2 years now and wish to God I'd never bought it there. There is more but what's the point. The short of it is do not buy vehicles from these guys. read more

Zero stars. This is a terrible business!!! I purchased a car from them back on May 24th a Subaru Tribecca I was told the car was a fabulous dependable car. That was not the case the whole time I owned that car it was broken or in their shop or another shop. I had like 7 rental cars. I purchased a $20K car because I thought I was getting a safe and reliable car. In the end I forked out over $700 in diagnostic charges to find out that the car they sold me had carbon build up in the motor and I am lucky that the car just stalled and still had some power. I was told by the Subaru dealership I could have ended up with no power on the freeway with no way to tell cars behind me. Yes, that would have caused a crash injuring me or my kids. Thank God that never happened. Not because of Art Gamblin Motors but God. The cost to fix the car $5,500 dollars. Reported them to the Attorney General's office and they sold me another one of their crappy cars. But at least the repairs on this one so far have been less than the Subaru. I will never do business with them again and I hope no one who has kids does. They have that 2007 Subura Tribecca for sale on their lot and I can almost guarantee they did not fix the motor. I hope and pray no one dies from their lack of morals as a company. They should have morals especially when you are dealing with people and their kids. When the people you are selling to are trusting that you are selling them a good dependable car. They claim they are honest and reliable and jump through hoops when you buy their cars. That is to get you to get into one of their many lemons on the lot. Go to this website and check out potential car problems before you buy a car and definitely before you buy one from them. http://www.nhtsa.gov/Vehicle+Safety/Recalls+&+Defects Please do your research before buying any car from them. The Tribecca had a check engine light on before I bought it but they told me it was an easy fix. The check engine light came on 6 more times before I was sold another car. The new car I am in has had the check engine light on 3 times. But I have a great mechanic "Automotive Specialists" on Golden Given. Go there they are honest, reliable, dependable, and trustworthy people. They try to get you right in and right out without spending a fortune and care about you and your families. Unlike Art Gamblin Motors. Please be forewarned before purchasing a car from them you might be taking you and your families lives into God's hands when you purchase a car from them. read more

Bought a 2011 gmc 3500hd duramax from here that I only drive on the weekends had the truck 2 weeks and in February needed the 4wd to get out of Fred Meyers parking lot, shortly after putting into 4wd and making a slight turn BANG!!!! T Case broke in half.. ordered a time case threw the parts department and only delt with Ken there nice helpful guy I asked him about the recommended fluid for it, I picked up the t case and got some fluid and installed it drove the truck about 500 miles and a noise started under my truck ( I own a shop a lift and all the other goodies) put it on my lift and used a scope to pinpoint the noise which was coming from the t case ( sounded like gravil inside ) also took a fluid sample of transmission and t case, trans fluid looks like clear cherry coolaid t case looks like dark cherry metallic paint with some chunks !!!! I call ken and he's all about getting it taken care of but when it gets to service dept. It becomes a head ache they immediately say it was the wrong fluid in the t case and it's not the t case my transmission is bad ( a bearing went out ) Well Allison transmissions only have one bearing at the output shaft and it's commercial grade and even if it did go bad the evidence would be in the fluid... so I ask if the tech put my truck on the lift and put a scope on it and all I get is uh I don't know !!! Then I ask if they inspected the fluid in the transfer case ? uh I don't know !!! Did they put the t case in neutral then put the truck in drive to isolate the transmission from the transfer case? Uh I don't know !!! I think they just drove it he says.... OMG!!! WHY CALL A CUSTOMER BACK IF YOU DON'T HAVE CONCRETE ANSWERS? BTW they have had the truck for an entire day and it took me with the help of a buddy 5 min to find the problem.. so here's the big RED FLAG ......with out my permission they flushed my transfer case 3 times WHY???? THAT'S WHERE THE EVIDENCE WAS THAT PROVES A FAILED TRANSFERCASE!!!! So I talk to the service manager and his deal is he's afraid to pull the transfer case because what if that's not the problem then what he says... OMG if the gravil noise from the t case and the metallic fluid coming out of it doesn't give you confidence to take ONE HOUR and pull the transfer case then I HAVE NO FAITH BUTTON UP MY TRUCK I'M COMING TO GET IT!!! on the same note what if I coward down and say uh drrr ok put a trans in it and it's still the t case???? Then I'm out 4k for a trans I didn't need and still needing a t case read more

I was very happy with the body shop's work here. They worked well with my insurance company and the work still looks great a year later.

I have purchased 3 trucks from Gamblin motors, and have always had great service. The manager Rick was great to work with, and always works very hard to get me the best deal possible. I have sent my parents, son and friends to purchase vehicles from Gamblin Motors, and all have had nothing but great experience. If you want an honest dealer go to Gamblins! read more

Went in for an oil change today,have been going here for years.Mgr and Asst. mgr in oil change area have been great and polite every time I came in. But not today I had what felt like a new person take my info when I pulled up to get my oil change. I asked about how long, and he said "about 35 minutes,oh it will probably be ang hour and 15 minutes, maybe more. I said Ill come back later when I have more time. He immediatly got defensive, Saying in a loud voice that we take people first come first serve. When you go to these places you understand that's how it works. He just kept on talking , just couldn't understand that i didnt have the time to wait . Not the way to treat people that spend money there instead of the many other places that change your oil.I left then called the dealer service dept.I talked to someone that said he was the service dept manager. Explained what happened, seemed to understand what I was telling him.Then he defended the other guy, saying he understood why the guy told me that I would lose my spot in line if I left.That is not the point.You don't treat your customers that way, just because they don't have the time to wait .You guys are losing my business and all my family members that I have referred to you.You don't listen to your customers and they spend it somewhere else read more

I had called Auburn Chev and asked the woman I spoke with to find me a red Impala with every option available. She (dang if I remember her name) called me a week or so later and told me the only car within 500 miles that met my needs was at Gamblin in Enumclaw. I read all these negative reviews so it was with great trepidation that I called. Best car buying experience ever!! Rich Kranz is the man to talk to. It took a while but I got a 45k car for less than 31k(with trade in). Pleasant experience all together. read more

I drove out from Seattle two days before Christmas and purchased a used 2014 Subaru XV Crosstrek from Tina Lovell. I negotiated a fair deal on the vehicle, which was very well detailed so it looked new even with 25K miles. I had driven a rental car out to Enumclaw because while on my way to SeaTac Airport a few weeks earlier, my old Subie got crunched between a couple of full-size pickup trucks. When Enterprise wouldn't let me return the rental to their closest facility in Auburn, Tina followed me all the way down to SeaTac Airport in miserable weather and awful traffic so I could return the rental and take possession of my car that day. She did so even though she was under some pressure to make her sales quota for the month and she knew she wouldn't get back to Enumclaw until well after dark. Huge props to Tina for service above and beyond the call of duty. Thanks a million, Tina. read more

Purchased a vehicle from Gamblin, Gordon was great. Our only problem was we asked to hold on cashing our check until the the 1st of the month as I was awaiting a bonus to cover. They cashed it anyway causing a ripple effect of fees with our bank. We definitely will not do that again. Thanks Gamblin Motors for the additional fees. read more

Upon arrival to the service dept, the gentleman who checked me in was very friendly and personable. The supervisor Dave even remembered me from when I had brought my vehicle in when it had been rear ended. Unfortunately I did have a poor experience. The appt for my oil change was at 11. I called at 12:15 to see if my vehicle was completed and I was informed that it was in the wash bay and would take another 30-45 min to complete but that when it was done someone would call me. We were entertaining guests at our home and I never got a call. I called at 3:05pm and I was informed the service dept closed at 3. I was told that I could still come in and pay the cashier and get my car. Upon receiving my car, it had never been washed. So tell me again why I was informed it was in the wash bay when I had called. This was the 2nd time where my vehicle had been told it was washed and it was not upon pick up. As I told Dave when he followed up with me on my complaint. I do not believe I will be brining my vehicle back to be serviced at Art Gamblin as I cannot trust the things that are said will be done are actually being done. Trust is a big thing to me and for something as small as a car wash that is being lied about what else is going on. read more