Great experience since start. We had a pool service where the owner retired and it was taken over…read more Every service was a different person, sometimes showed up, sometimes didn't. Never communicated with us, never gave an update. Master Geek has been completely different, on time, right day. Full report with photos after every service. Our pool is looking better than ever and they do a great job ever single time.

Found these guys on Yelp and honestly so glad I did. It's coming up on a year with them and zero…read morecomplaints. They do our weekly maintenance and also installed a pool heater for us, and both experiences were just seamless. They're efficient, professional, and really nice. Never try to upsell you on stuff you don't need; they just tell you what's actually necessary and get it done. Love that. They come the same time every week, every time. Half the time we don't even know they've been here, which is honestly the dream. Easy to get in touch with, and they have great contacts if you need anything else done too. Just a really well-run company with good people. Highly recommend.

Good service with Golden State Pools. Anthony is very through in keeping our pool well maintained…read more Staff is easy to work with. They do a great job. We're very happy with our service.

Vinyl pool owners, beware! I had a horrible experience with…read moreGolden State Pool Service that has prompted me to take legal action. After a routine service visit to my vinyl pool, the pool began losing water rapidly and dropped to less than halfway full within days. A Vinyl Pool Repair company later identified a large puncture in the liner and advised the damage appeared consistent with blunt force. It is in the very bottom corner of the pool on the 8ft side, somewhere a 5 year old child couldn't reach. I checked camera footage to see their technician using his tool in an up and down motion as if he's spearfishing in my pool. Days later - the water dropped less than halfway. Other red flags - they removed my existing vacuum and replaced with a different one without my knowledge or permission. This specific vacuum was not recommended for vinyl from the vinyl EXPERTS that I consulted with. Furthermore, they also charged me on a random day for some type of "annual fee" without disclosing that upfront. Lastly, the last service visit we had (on a rainy day - no clue why the guy still showed up), the employee went behind the camera area and stood under my sundeck on his phone. Is that what you're getting paid for? Service visits under 10 minutes while you stand around. There were multiple red flags I ignored and excused but the damage to the pool was the last straw. Despite the timing of the incident, the severity of the water loss, camera footage, and the findings from ABCO, Golden State declined to take responsibility for the damage or assist with replacement costs. As expected: they responded to dodge accountability by saying the vinyl was in brittle condition - this still doesn't change the fact that you punctured my pool. See you in court.

I recently requested several quotes for the installation of a new pool motor, and out of the four…read morecompanies I contacted, Brett was the first person to call me back. That alone already set him apart. After speaking with me and learning that I'm selling my deceased Aunts house and simply looking for the most cost-effective option, Brett actually recommended that I purchase a motor myself and even sent me the Amazon link. He knew right away that he probably wouldn't be getting the job. I'm also quite a distance away, and if Brett had done the work, he would have installed a higher-quality motor and done it the right way. But this review isn't about getting the job--it's about integrity and customer service. Brett took the time to help, educate, and point me in the right direction even though he knew there was no business in it for him. That kind of honesty and willingness to help is rare these days. I only wish Murdoch Pool Service was closer to me in Escondido because I would absolutely use them for my own pool service. Thank you, Brett, for taking the time to help and for showing what real customer service looks like!

I had an emergency and was referred to Murdock Pool Service. The owner came out within an hour and…read moretook care of the problem. I found the entire company incredible to work with; everyone was friendly, knowledgeable, and reliable. This is a very unusual and really wonderful company!

Dalton is an outstanding technician, whenever he stops by our apt complex the Remington villas in…read moreRancho San Diego the pool looks spotless. Especially after weekends when tons of people leave it a mess. He is always kind and respectful. His management should take note, he needs a raise!

I brought this to your attention and you gave zero response. You were given 2 weeks and nothing,…read more not even an "I'm sorry". Just so you're aware of your technicians practices. When he cleaned out our filler he sprayed the filters out over a gravel /deck landing which then washed out all the dirt beneath and has caused the deck landing to disintegrate and wash away. Not only that, the DE has left a mess that now has to be cleaned up before I can even repair the dirt and deck landing. I really liked the service from you and Becki, but the technician I wonder sometimes of he even did anything. There were days he was only here for a few minutes. Other days he had someone inside the truck that he was bringing to our home. A girl, maybe his girlfriend? Is that normal practice? If I had noticed this sooner I wouldn't have paid the invoice for the filter service. I have since hired a new pool service which has noticed a drop in pressure ,same as before your filter service, and now 2 weeks later I have to pay someone else again for the same service your technician supposedly just performed. What a complete waste of time and money AND damage to my property. Also, the chemicals also had to be redone the week after your company's service . There was barely any chlorine in the water. I was left less than satisfied with your company in the end and being ignored when I raised the issue was less than professional. Perhaps that's a theme.

We are thrilled with our new pool! Enrique was awesome! We hired him and his crew to install a semi…read moreinground pool 12 X 24 Oval. Enrique and his team were always on time, friendly, professional and knowledgeable. Always went over and beyond to keep me in the loop of what was going on. He answered any questions I had. I would recommend them to anyone looking for a pool.

My pool has been green for 1 week. They want to charge me $1,400 to clean my pool. Absolutely…read moreridiculous!!

Very grateful to McKinney's for keeping my pool clean and maintained…read more A big thank you to technician, Patrick Barker, for being so diligent and responding to my questions. He does an excellent job.

Just had our filters and tank cleaned. Roberto Araujo did an excellent job. Mc Kinneys always does…read morequality work! The first time in 30 years I have found a company that I trust and don't have to worry about a thing. I highly recommend them

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

Thanks so much to Alvaro for fixing my phone it was really messed up with water damage and he…read morereturned it like new Took like 20 min he was professional and quick Tipped extra for his great service would recommend 10 out of 10

10/10 would recommend. The team at Hit Point Repair were kind, helpful, efficient, and very…read moreresponsive. Not to mention offered the absolute best price compared to other competitors in the area! I was able to make a same day appointment and sat in the office as my phone was repaired. I have never seen someone work so quickly and efficiently, my screen was replaced and back in my hands within 20 minutes. Hoping my screen doesn't break anytime soon but I know will be referring my friends here in the future

Due to many reasons, we have been unable to use our spa for about five years now. While we did keep…read moreit as clean as possible during that time, we weren't ready to have it looked at and repaired until now. I called Action Spa, who we have used in the past. They sent out one of the nicest young men to get us all set up and ready to go. Their service technician, Nick Lindner, was professional, efficient, personable, and a perfect representative of Action Spa Repair! He replaced the heater and checked out everything else to make sure that we were safe and ready to use the spa in a day or two, once it gets heated and the chemicals all get worked in. He also explained everything before during, and after the repair. I could not be more pleased and comfortable!

On time and good service. They were friendly and professional. They explained services if I ever…read morehad any problems with my jacuzzi. I appreciated their information.