Veasna K. is the man at Bay Alarm. We were having some issues with our new system and the App and…read morehe came in and resolved all the issues for us. He has the experience, professionalism, and knowledge to be able to troubleshoot ALL the issues that we were having for the last couple weeks and resolved everything within minutes. It can be frustrating when there's a problem and not being able to get to a resolution. But at Bay Alarm, just know if you come across Veasna K.; you will be in good hands and he will have the answers or at least figure out how to get the answers for you.

After over 25 years with Bay Alarm, I'm extremely disappointed by how they now treat long-term…read morecustomers. When I recently tried to upgrade my system, I was given multiple inconsistent quotes from different reps -- none of which they were willing to honor, even after a technician had already visited my home. When I called back to accept one quote, I was told it wouldn't be honored unless **another technician** came out -- despite already having current information on file. I had to follow up multiple times, and never received the courtesy of a return call. It's clear Bay Alarm is no longer the customer-first company I trusted for decades. If you're considering upgrading your system, I strongly recommend looking into other options. I've since switched to a well-established security company with over 150 years in business, a solid track record, and great reviews -- who offered **better pricing, more features, and far superior customer service**. Loyalty means nothing to Bay Alarm anymore -- and that's incredibly disappointing after more than 25 years.

Awesome service! Dennis was able to quickly and professionally mount and setup an outdoor tv for…read moreme. TV was mounted to an outdoor stucco wall, Dennis was also able to help hide the cable. Couldn't be happier. Will always reach out for any AV or smart home services.

Dennis came by to install a motorized Mantle Mount over my fireplace. He was able to install this…read morevery heavy TV mount quickly and with great results. He was willing to make small adjustments to the TV tilt at my request and was very meticulous with cable management. Overall very impressed with his work. Thank you!

Tara was incredibly helpful! Went the extra mile. Thank you!! Very professional. Reliableread more

Nice folk. Tech did a very good job. VERY expensive! Lesson learned. Never again…read more Since "reviews need to be at least 85 characters": xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx . . .

You can expect excellent products with most professional installation from Los Angeles CCTV. I…read morewanted the best, and happy I called them.

Los Angeles CCTV Security Cameras, installed a complete new system in our multi family building…read morealong the coast. There are plenty of complications, 4 stories tall, older building, multiple entrances, bad weather, etc. but the install was flawless and done on time as promised. The installer worked very clean and always left the job site as he found it. The camera images are shockingly clear, you can zoom in so close that you could see if they have food in their teeth. In summary... high quality equipment-professional installation-completed on time-very fair price-no surprises.

I hired TCI to install cameras for home security. They did a great job. They did the quote prior so…read morethere wasn't any surprises on the price. They installed five cameras within a few hours. They angeled the cameras perfectly. The cameras are high quality and the footage looks clear. Bobby and Jose went above and beyond. I Highly recommend them!

10/10!! the BEST camera installation you can ever find in the OC/LA area!…read more I can't say enough good things about TCI! We were looking around for a security camera installer and stumbled upon their fantastic reviews on Yelp and Google and they did not disappoint! I gave them a call and they came the same following week! We had 8 CCTV cameras installed, and the quality of both the equipment and the installation is high quality and truly top-notch. What impressed me most was the speed and professionalism. They got all 8 cameras installed and set up within 4 hours!! The last place that did my installation took almost a week to complete lol. Pricing is fair, you get what you pay for! Bobby handled our install, and he was absolutely knowledgeable and professional from start to finish. He clearly knew his stuff and made the whole process smooth and easy! 1000% would recommend to everyone looking for reliable, high-quality camera installation. Again THANKKK YOU Bobby + the TCI team!

I would really love to give this business 5 stars but I unfortunately can't. They installed…read moresecurity cameras on my parents rental property almost exactly a year ago in January 2017, in which they paid close to $3,000 for. They worked well and would connect with onsite internet so the cameras could be viewed through an application on a phone, tablet, computer, etc outside of the property. Unfortunately, our internet modem was not very stable (cox cable) and would cause settings to be erased or changed and we would lose access to viewing the cameras from an outside source. The cameras still worked/recorded (which was the most important part), but my parents would still like to be able to view the rental property whenever and wherever they liked. I called a few times to have this fixed (and it WAS fixed multiples times, so thank you.) Finally, we had a Cox Cable technician come out and tell us that our modem and our router were causing problems with our cameras, which is why we would lose outside connection multiple times. We bought and installed a new modem and router and everything has been fine, except we still could not access viewing from outside of the property because we do not know how to set up that kind of access, otherwise we would do it ourselves. By this point, I am sure this company was tired of hearing from me because they had to come out 3 times to fix this issue, which I sincerely understand how that may be a burden to come out and fix, since it did not seem like an easy fix. A technician would come out and be there for 3-4 hours, which I get can be viewed as a "waste of time." I am completely understanding about that. I have called more than 5 times and left messages letting this company know that I had fixed the internet issues on our end and if they could come out and try to remedy this one more time. I have not heard one thing back. I have called the number of the sales person (Don) a few times and left messages, as well as text messages, and also called the actual phone number listed for Future Security and Automation. The quality of work they did was great! But I do not know if I am being intentionally avoided or what is going on. I will post with an update if I ever get one.

From the owner: We are a local, family owned and operated, business. We specialize in reliable home security and…read moreeasy to use home automation. We offer professionally installed systems at affordable prices, all backed by the #1 security monitoring company in America, ADT. We are committed to providing our customers the very best service possible. We provide an array of integrated security solutions, e.g., smart phone access with video and multiple systems that allow clients to manage and monitor their homes and businesses remotely from virtually anywhere. We offer customized video surveillance, electronic access control, and the cool factor with our services. Opening and closing garage doors, turning on or off lights, even shutting off your kids playstation when its time for dinner, all remotely or from an ipad in the kitchen!

I put a positive review on here almost three years ago when my system was new and I am just as…read moresatisfied with it as I was then. There has never been a fault in my camera setup in these three years. The reason I write again is that we replaced our laptop computers this year, and needed service to help set the software up. The company runs lean, and they do not have a normal "help desk" when you call, so you don't always get an answer or help immediately, but I still give them five stars because they care about your experience with this and they make up for it once you get their highly competent technician on your case. Joe set up the software on two computers in only a couple of minutes and it feels like these cameras are sturdy and will continue running through at least a few generations of computers. If I ever want more coverage or upgrades, I would stay with this service.

The work was quick, well done, and competitively priced. Their biggest strength is their customer…read moreservice. George and Joe were always available, knowledgeable, and accommodating. While vendors would take at least a day to respond, George would either answer my call the first time, or return my call in minutes. They got my home network set up in 2 days. The work was finished before other vendors got around to sending me a quote. Money well spent and highly recommend!

Shawn , Omar and Moe - have serviced our old building for the last three years. We have always…read morereceived timely , efficient service. We've never been told "NO", just we'll figure it out and they have. A great team willing to take the time to understand your needs and work within your budget. I really appreciate all their hard work and friendly attitudes. Lara!

Buy cheap buy twice. Terrible owner too. And he retains access to customers' accounts without their…read moreknowledge.