They had Lucy G reach out via message to say "obviously you're not patient". I didn't know waiting…read more5-7 minutes was not patient enough. Great customer service comes with owning up to the mistakes. I never like leaving a bad review unless it's warranted. You may not like what real customers have to say, but I was not the first to notice the same issue. Fix the issue and you'll have great reviews. It all goes with owning a business I never make bad reviews so it was easy to figure out where this message came from. Had planned to give this place another try and update my review but NEVER MIND!!!!! Responding to me as the owner and then changing your name to reply again, months later, shows that you are clearly UNPROFESSIONAL. I will NOT waste my money and time on coming back to give this place another try.

Absolutely beautiful cake, and yummy too! Very professional and easy to work with. Will definitely…read morebe working with them again in the future!

Wow!!! E.V was amazing in squeezing some goodies for my daughter's birthday celebration. I am so…read moregrateful for the exceptional professional communication of the business. I'll be coming here in the future for any events to have treats like cupcakes, cake, cake pops, custom cookies and more. The artistic designs are exceptional!

Amazing service and very responsive. I received a quote easily and managed to squeeze in an order…read morefor my birthday. I gave a rough idea for the cake and she delivered wholeheartedly. I also got the cake delivered and when the delivery driver couldn't make the window, she delivered it herself! Cake itself was just as requested. A white cake with berries and cream filling and an outside made of berry buttercream!

I love ordering from Cakes By Lanetta. She makes the best tasting cupcakes I've ever had. Her…read morecupcakes are topped with a cream cheese frosting and comes in a variety of unique flavors. I've had mango with a pineapple filling, chocolate with a raspberry filling, and coconut with a pineapple filling which are to die for. She also makes beautiful custom cakes. I've ordered two of her cakes before and loved it. She's delightful to work with and very talented at what she does. I'm always recommending her to my family and friends.

From the owner: Custom Cakes, Wedding Cakes, Cupcakes, Dessertsread more

By far the best bakery in the south bay; one of the best in all of LA county! The most delicious…read moreeclairs I have ever had anywhere - just absolutely perfect. I also adore their rugelach! Chocolate and raspberry. Every single cake is so good - my favorite is the Nutella; also love the choco-strawberry, dark choco mousse, and coconut. Eons better than Sweet Lady Jane, susiecakes, Beckers, Torrance, etc. This place is small so I would go early or order ahead if you have specific needs or numbers of items. The owner, Carlos, is super nice and accommodating. Sometimes I cry on Monday when they're not open.

For those of you who are missing the "old" Sweet Lady Jane, we have found a splendid workaround…read more Like so many other cake lovers, we were deeply saddened when SLJ closed their doors. And then we were elated when it was revealed that they would be reopening under new ownership. But sadly, it just hasn't been the same. This was much more of a catastrophe to my wife who has been deeply in love with the Mixed Berry Cake at SLJ for many years. Enter Lido Bakery. Recently, we were driving down Rosecrans towards El Segundo looking for a bakery where we could get a nice slice of cake, when I remembered Lido Bakery. But as luck would have it, our timing was off. It was after 5:00 (or almost) and we knew we couldn't make it on time. This is how we ended up at Erewhon (please see my previous review). This was especially disappointing to my wife as, once reminded about Lido, she remembered that the baker there had originally come from SLJ. So today, we were much more on top of things. And even though we were not in time to get one of the famous cinnamon rolls, we did arrive in time to secure a slice of the desired Mixed Berry Cake. In fact, the baker even insisted on cutting the slice from an undecorated one that he had just finished icing. And it was extraordinary! The berries were so fresh and the flavor and texture of the cake was flawless. Just like my wife's favorite (sans the decorations). There are no tables and chairs at Lido Bakery. Not fancy really, clean but not fancy. This is a place where you come to buy something and carry it out. The USPS Mail Carrier came in while we were there. Picked up a few cookies and was gone in a flash. He was so happy! The selection of cakes in the front case was very impressive but I selected an eclair that looked like a work of (edible) art. It was an excellent choice. Now I have to figure out when I can get back to get a cinnamon roll. It might be a little out of the way but if you are looking for an exceptional bakery, look no further than Lido. You won't be disappointed.

The baker was extremely helpful throughout the entire process. She was very communicative. The…read morecupcakes I ordered came out gorgeous and delicious and I could not have been happier with my overall experience. Thank you so much.

We highly recommend! The sampling process was great and Haryanti was a pleasure to work with and…read moreanswered all our questions, especially for someone who has celiac and is gf, putting our minds at ease about the process. Even the flavors we didn't choose were exceptional. And the decorations were beautiful and matched our vision. Thanks for making our wedding day extra sweet!

I can't say enough good things about The Butter End - they are quick to respond, really creative,…read moreand all the cakes are delicious! At my daughter's wedding, guests so loved the cake they were asking servers for to go boxes to take a slice home! And for a recent baby shower, after sharing my theme with Kimberly, within minutes she had a sketch of the perfect design, which came to life and was amazing!!!

My team had a last-minute deadline to put together a party in three weeks to celebrate our Shark…read moreTank airing. Many cake designers said that they were completely booked and could not help us fulfill our order. We were referred to Kimberly and what a joy to work with she accommodated our budget and the kick design was amazing. We thoroughly appreciate all she did and would recommend her to anyone!

The cakes here are so delicious. Cake flavors are delicious and right amount of sweet.read more

I been coming to these bakery for the last 26 years and never before I had a bad experience but…read morethis time they really messed up ... I preorder a birthday cake which was requested to be light pink on the cake and hot pink on the borders..they charged me extra $ 8.80 for the 2 colors that I requested and when my husband picked it up it was all pink... I called them and asked them to fix it, they asked me to go back and all they did was add some of the hot pink on top they didn't even added to the bottom part.. if your paying extra you expect it to get done the right way

Good desserts and service from the staff. They acknowledge you right away and give you a chance to…read morebrowse the desserts. They offer their help right away. If you have any questions, they will answer them. The fruit tart and Tres Leche cake are my favorite. They sell cakes, cookies, desserts, chocolate, covered strawberries, cake pops and pastries to order as well.

We purchased a Swedish Princess Cake for my son's bday cake at another bakery. Went we got home he…read morenoticed the cake was not a traditional cake and he was right. We ended up calling around to find a real Swedish Princess Cake and they were so helpful. I was worried he was not going to get the cake he requested for his bday. The bakery assured me their cake was traditional with fresh cream, raspberry and marzipan. The cake was perfect. We all loved the cake! Glad we have a bakery that has beautiful cakes with fresh ingredients.

I have ordered cakes, cupcakes, and cookie cakes from SusieCakes more times than I can count! It's…read moremy go-to bakery for any special event because their products are always high-quality and delicious.

You are greeted immediately after you walk into this Susie Cakes. They have the manpower to help…read moreyou and if there's a line it goes quickly. Friendly, helpful and fast service. Presentation of the cakes, cookies, cupcakes and mini cupcakes is aesthetically pleasing to the eye. One of my favorite locations to go to buy dessert.

I've ordered from MRB a few years now, first time leaving a review…read more Kerry has always given us wonderful cakes that are gluten free and vegan for my daughter's needs. My daughter loves her cookies and cream cake so that's all we ever get. I'm sure her other flavors are just as delicious, maybe one day my daughter will venture away from her go to to find out. Kerry has a talent and you should consider using her for your vegan/gluten free desserts.

Kerry, thank you for listening to my birthday girl's request and delivering a beautiful vegan cake…read moreand gluten-free cupcakes. The guest couldn't believe it was vegan. Your energy was infectious, and I look forward to utilizing your services again. All the best to you!