I can't say enough good things about Bob and Kat! We were shopping for our first piano and Bob was…read moreincredibly knowledgeable and helpful. He always made time for us, no matter how many times we had to reschedule and change our plans to drive down from Goleta. Kat, his wife, helped us coordinate the payment and delivery and was always easily reachable and patient, despite our changing plans! Everything about the purchase was flawless and professional. Thank you, Bob and Kat. We absolutely love the newest addition to our home!

Unbelievable poor and rude Sales person, per phone, with my notion to purchase. I teach and they…read morehave lost not simply my business; but, my referral business of each and every Student and Family I know in Irvine, Tustin, Santa Ana, Laguna, and Aliso Viejo who are looking to buy a Piano. Whoever this person was has no idea how to present to the Public. How horrified to know a Dealer treats a person interested in their Instruments in this manner. I have taught and performed for over 45 years. I know my Pianos in and out. I am well versed in the critical workings of an Instrument. She was sully and crude. Train her. Or, fire her. What a despicable image of a well know and respected Company. Esther

i'm new to the neighborhood and Benjamin Kim was so professional and talented in bringing my baby…read moregrand up to code. He really spent careful time and effort tuning my piano and went out of his way to come to my neighborhood from Orange County. I would definitely be buying my piano from him in the future and will be happy to see him every year from now on!

Very Helpful and patient with selecting a new piano. However, after the purchase, several…read morerequests for support were not addressed.

We finally worked out all our issues & differences. I appreciate Ben's efforts to connect with us,…read morewhich finally did occur & he was fair with us. It took awhile, but we were traveling, too & had other issues. I got an estimate & offer to deliver the piano free (no stairs), whether we decided to restore/refurbish it or not. So, all is good now. Thanks, Ben...

Got a good piano at a good price. The service was excellent, and even when i had a few small issues…read moredown the line Ben and his team were very responsive and handled it without question. I really respect and appreciate the way they do business, and would definitely recommend them to anyone in the market for a used piano.

This review is quite overdue, but in some ways it gives perspective on the quality of the used…read moreKawai purchased from Garron almost 4 years ago and I have to say it the quality was excellent from the beginning even up till now. I was very impressed with Garron's passion and knowledge of music and the piano and the whole music industry itself and I did not feel like I was working with a used car sales person which I felt like at some other sellers. I highly recommend going to Garron for any of your Piano needs and I hope him and his business is around when I eventually plan to upgrade to a baby grand. He also has an amazing Piano Technician that went out to do the first tuning that I still call on to this day.

We are extremely happy with our piano purchase with Garron! He and his wife Cindy are both soooo…read moreknowledgeable and patient with our questions. I learned so much from eat time phone call I made to the Piano Warehouse. Not even once they pressured us into buying a piano, instead they taught me many things about piano so I can become a more knowledgeable buyer. Thank you Garron and Cindy!

We were thrilled with our experience buying a Yamaha grand from Pooya. He and his team did a…read morebeautiful job with the refurbishment and Pooya was very responsive and friendly in answering all our questions. I also really appreciate the year of free tuning and service and the future trade in program. It gives me confidence that we are buying an instrument we know will be maintained over time. As first-time piano buyers we will definitely go back to LA piano for our next instrument!

Found Pooyah on Facebook Marketplace. Was skeptical at first because of the price of the used…read morepianos that were listed. After reading a lot of the reviews on yelp, I contacted Pooyah and am glad I did. He's very knowledgeable about pianos and didn't try to upsell us. We bought a used one for a reasonable price since my daughter is just learning to play the piano and we didn't want to invest in a brand new Yamaha piano. It also included tuning and delivery. Everything was great from beginning to in. Pooyah was flexible with our schedule to meet up at his showroom and the delivery time. Would definitely recommend him.

I cannot say enough great things about Leonard at Hollywood Piano! This was my second time…read morepurchasing a piano from him, and once again, the experience was absolutely outstanding. Most recently, I purchased a Yamaha G2 grand piano, and Leonard offered it at an excellent price--truly unbeatable for the quality and condition of the instrument. His knowledge is exceptional; he took the time to walk me through the details, answered every question thoroughly, and made sure I felt completely confident in my purchase. Beyond his expertise, Leonard is genuinely personable and a pleasure to work with. There was never any pressure--just honest guidance and a sincere desire to match me with the right piano. The entire process was smooth, professional, and enjoyable from start to finish.

Leonard made our piano shopping easy and pleasant! My daughter wanted to buy an upright piano…read more Leonard took the time to listen to her, trying to fugue out the best piano that suited her needs. He was thoughtful, understanding and very professional. He found just the right piano for us at the best price. I encourage everyone to consider shopping for their piano at Hollywood Piano!

I always get a pamphlet in my mail for Hollywood Piano, that is also affiliated with Pasadena…read moreSymphony & Pops. I love and play the piano SO much and wanted to give this place a try and see what they had in store for me. I walked in on Friday, March 27th and was greeted by 2 of their employees that were nice, kind and helpful. They wanted to know what was it that I needed? I just wanted to see what my options were. With that being said, I started to play on few of their pianos, but didn't really get to the point of purchase. They have a variety of pianos: to rent, sell, they also come to your house or wherever that you have the instrument and will tune it for you for a reasonable cost. Also have movers to help you move your piano. This visit was mainly to check out and see what they had. Since I live in an apartment, our landlord doesn't allow us to have any musical instruments in the building. What a BUMMER!! They do financing and will work out a plan with you and negotiate a price for you. If and when I ever move into a house, I will definitely keep this place in mind. They've been established since 1928. By appointment only and the sale was going on March 27-29. Hours of operation is 10AM to 6PM. Don't know much about their parking situation, because I parked outside on the street.

I recently accompanied my mother to Hollywood Piano for her second visit, and we couldn't be…read morehappier with the experience. A huge thank you to Mr. Fred. He was incredibly warm, patient, and professional during both of our visits. He truly listened to my mother's needs and used his expertise to help her select a brand-new Baldwin piano that was not only perfect in quality but also came with a fantastic discount. We also had the pleasure of chatting with the owner, who was very friendly. He shared some wonderful stories about his past business trips to Shanghai, which made the atmosphere feel very personal and welcoming. The entire process was seamless--we purchased the piano over the weekend, and it was delivered to our home this past Monday. The delivery team was punctual and professional. Highly recommend Hollywood Piano if you are looking for quality instruments and heartfelt service!

Just bought a Casio hybrid from Chris. I had the most pleasant, amazing experience buying a piano…read morehere. Chris was so patient with me as I came in three days in a row to find the best piano for my need. He spent time showing me various pianos and educate me on how to pick out a good one and the mechanisms behind the pianos and the history. I appreciated all of that. He showed me the Casio and a few others amazing sounding ones like the Schimmels. He showed me the back room where they restored pianos to bring them back to like new conditions. The works are done in house daily, so it gives me the peace of mind on the quality of the reconditioned pianos. He was flexible to work with me on figuring out the delivery, the payment. The piano I got was not one of the expensive ones, but I got the same patient and kind treatment as a high end client. I'll treasure this piano and the experience I had at the Piano Empire Megastore. He wasn't joking about he had the largest selections of piano and the lowest price! The hybrid casio I got was $1000 lower than being sold online. If you need a new or used pianos, I would definitely recommend coming here first. I also had some amazing conversations with his associate, Rod, who was so kind and knowledgeable. We talked about pianos, God and Jesus and life. Lola, his piano craftsman helped to figure out how to transport my brand new in-box piano in my car. He was creative! Overall, they make a good, strong team. I wish them a lot of success and blessings.

We had a very positive experience with Piano Empire. A big thank you to Rod & Chris for all their…read morehelp and kindness.

Excellent customer service and very reasonable prices. The showroom was also very nicely done. I…read morebelieve these are some of the reasons why Kim's Piano has such high praises and reviews. I initially called in to ask some questions, and Kristie was able to assist right away. Then she was also super responsive on text messages as well! Great job Kristie! Then when I was deciding between two different models, both Kristie and Ben solved that as well! Ben is very knowledgeable and does a great job in relating his experiences to the products. I ultimately went with the Kawai K-15 because it made sense for my budget and experience. And they helped me understand the pros and cons of choices as well. Overall, I definitely recommend Kim's Piano to anyone who is serious about getting a piano for their home.

Wonderful service by Benjamin and probably the largest selection in SoCal! They had the exact model…read moreand finish I wanted, which was difficult to find. Delivery was fast and frictionless. I highly recommend this business, and couldn't be any happier.

I've used AIM multiple times for locations in Ventura and Oak View for pianos, and even hired them…read moreto move a huge kamado grill once. They are reliable, cost effective, and respectful people. highly recommend.

Stumbled across a piano at an estate sale that the owner was giving away--if no one took it, it was…read moregoing in the trash, and my heart couldn't handle the thought of that. I contacted Aim on a Sunday and received a prompt reply, a fair quote, and an appointment for the next day. The movers were exceptional. They navigated a weird hedge walkway situation with grace and set up the piano quickly. Very professional. Was also delighted to discover that the trash piano is over 100 years old and has some value. Hooray for the whole experience!