i'm new to the neighborhood and Benjamin Kim was so professional and talented in bringing my baby…read moregrand up to code. He really spent careful time and effort tuning my piano and went out of his way to come to my neighborhood from Orange County. I would definitely be buying my piano from him in the future and will be happy to see him every year from now on!

Very Helpful and patient with selecting a new piano. However, after the purchase, several…read morerequests for support were not addressed.

We finally worked out all our issues & differences. I appreciate Ben's efforts to connect with us,…read morewhich finally did occur & he was fair with us. It took awhile, but we were traveling, too & had other issues. I got an estimate & offer to deliver the piano free (no stairs), whether we decided to restore/refurbish it or not. So, all is good now. Thanks, Ben...

Got a good piano at a good price. The service was excellent, and even when i had a few small issues…read moredown the line Ben and his team were very responsive and handled it without question. I really respect and appreciate the way they do business, and would definitely recommend them to anyone in the market for a used piano.

This review is quite overdue, but in some ways it gives perspective on the quality of the used…read moreKawai purchased from Garron almost 4 years ago and I have to say it the quality was excellent from the beginning even up till now. I was very impressed with Garron's passion and knowledge of music and the piano and the whole music industry itself and I did not feel like I was working with a used car sales person which I felt like at some other sellers. I highly recommend going to Garron for any of your Piano needs and I hope him and his business is around when I eventually plan to upgrade to a baby grand. He also has an amazing Piano Technician that went out to do the first tuning that I still call on to this day.

We are extremely happy with our piano purchase with Garron! He and his wife Cindy are both soooo…read moreknowledgeable and patient with our questions. I learned so much from eat time phone call I made to the Piano Warehouse. Not even once they pressured us into buying a piano, instead they taught me many things about piano so I can become a more knowledgeable buyer. Thank you Garron and Cindy!

We were thrilled with our experience buying a Yamaha grand from Pooya. He and his team did a…read morebeautiful job with the refurbishment and Pooya was very responsive and friendly in answering all our questions. I also really appreciate the year of free tuning and service and the future trade in program. It gives me confidence that we are buying an instrument we know will be maintained over time. As first-time piano buyers we will definitely go back to LA piano for our next instrument!

Great experience! The piano looks and sounds amazing, and my instructor loved it. Honest seller,…read morefair pricing, professional delivery and tuning, and excellent after-sale service. I also appreciate the upgrade program, which lets me trade in my piano later without the hassle of finding a buyer. Highly recommend!

I cannot say enough great things about Leonard at Hollywood Piano! This was my second time…read morepurchasing a piano from him, and once again, the experience was absolutely outstanding. Most recently, I purchased a Yamaha G2 grand piano, and Leonard offered it at an excellent price--truly unbeatable for the quality and condition of the instrument. His knowledge is exceptional; he took the time to walk me through the details, answered every question thoroughly, and made sure I felt completely confident in my purchase. Beyond his expertise, Leonard is genuinely personable and a pleasure to work with. There was never any pressure--just honest guidance and a sincere desire to match me with the right piano. The entire process was smooth, professional, and enjoyable from start to finish.

Leonard made our piano shopping easy and pleasant! My daughter wanted to buy an upright piano…read more Leonard took the time to listen to her, trying to fugue out the best piano that suited her needs. He was thoughtful, understanding and very professional. He found just the right piano for us at the best price. I encourage everyone to consider shopping for their piano at Hollywood Piano!

I always get a pamphlet in my mail for Hollywood Piano, that is also affiliated with Pasadena…read moreSymphony & Pops. I love and play the piano SO much and wanted to give this place a try and see what they had in store for me. I walked in on Friday, March 27th and was greeted by 2 of their employees that were nice, kind and helpful. They wanted to know what was it that I needed? I just wanted to see what my options were. With that being said, I started to play on few of their pianos, but didn't really get to the point of purchase. They have a variety of pianos: to rent, sell, they also come to your house or wherever that you have the instrument and will tune it for you for a reasonable cost. Also have movers to help you move your piano. This visit was mainly to check out and see what they had. Since I live in an apartment, our landlord doesn't allow us to have any musical instruments in the building. What a BUMMER!! They do financing and will work out a plan with you and negotiate a price for you. If and when I ever move into a house, I will definitely keep this place in mind. They've been established since 1928. By appointment only and the sale was going on March 27-29. Hours of operation is 10AM to 6PM. Don't know much about their parking situation, because I parked outside on the street.

I recently accompanied my mother to Hollywood Piano for her second visit, and we couldn't be…read morehappier with the experience. A huge thank you to Mr. Fred. He was incredibly warm, patient, and professional during both of our visits. He truly listened to my mother's needs and used his expertise to help her select a brand-new Baldwin piano that was not only perfect in quality but also came with a fantastic discount. We also had the pleasure of chatting with the owner, who was very friendly. He shared some wonderful stories about his past business trips to Shanghai, which made the atmosphere feel very personal and welcoming. The entire process was seamless--we purchased the piano over the weekend, and it was delivered to our home this past Monday. The delivery team was punctual and professional. Highly recommend Hollywood Piano if you are looking for quality instruments and heartfelt service!

We had a very positive experience with Piano Empire. A big thank you to Rod & Chris for all their…read morehelp and kindness.

I remain excited about my piano from Piano Empire Megastore now over a year after purchase due to…read moreits beautiful condition inside and out and the very good price. Chris and his associates educated me about pianos and I did get the right one for me. Warranty support was incredible. There were a few rounds of adjustments to climate and daily playing. Chris remained positive and responsive throughout, sent knowledgeable and well vetted technicians, and even initiated a larger proactive fix than expected. I appreciated buying from this store rather than individual reseller due to wide selection, easy shopping, and warranty.

Excellent customer service and very reasonable prices. The showroom was also very nicely done. I…read morebelieve these are some of the reasons why Kim's Piano has such high praises and reviews. I initially called in to ask some questions, and Kristie was able to assist right away. Then she was also super responsive on text messages as well! Great job Kristie! Then when I was deciding between two different models, both Kristie and Ben solved that as well! Ben is very knowledgeable and does a great job in relating his experiences to the products. I ultimately went with the Kawai K-15 because it made sense for my budget and experience. And they helped me understand the pros and cons of choices as well. Overall, I definitely recommend Kim's Piano to anyone who is serious about getting a piano for their home.

Steve was so helpful in helping me figure out which piano was the best fit for me in a very…read moreunbiased way! Highly recommend Kim's piano.