I can't say enough good things about Bob and Kat! We were shopping for our first piano and Bob was…read moreincredibly knowledgeable and helpful. He always made time for us, no matter how many times we had to reschedule and change our plans to drive down from Goleta. Kat, his wife, helped us coordinate the payment and delivery and was always easily reachable and patient, despite our changing plans! Everything about the purchase was flawless and professional. Thank you, Bob and Kat. We absolutely love the newest addition to our home!

Unbelievable poor and rude Sales person, per phone, with my notion to purchase. I teach and they…read morehave lost not simply my business; but, my referral business of each and every Student and Family I know in Irvine, Tustin, Santa Ana, Laguna, and Aliso Viejo who are looking to buy a Piano. Whoever this person was has no idea how to present to the Public. How horrified to know a Dealer treats a person interested in their Instruments in this manner. I have taught and performed for over 45 years. I know my Pianos in and out. I am well versed in the critical workings of an Instrument. She was sully and crude. Train her. Or, fire her. What a despicable image of a well know and respected Company. Esther

i'm new to the neighborhood and Benjamin Kim was so professional and talented in bringing my baby…read moregrand up to code. He really spent careful time and effort tuning my piano and went out of his way to come to my neighborhood from Orange County. I would definitely be buying my piano from him in the future and will be happy to see him every year from now on!

We are very happy with our piano tuning with Steve and will call Kim's Piano again! Prompt,…read moreefficient and pleasant service

I purchased this lovely 6' grand piano a few months back and the price, delivery and tuning were…read moreall stellar. Thanks Mr. Knauer for allowing my dream of owning a grand piano to finally come true. I still can't believe I have this beautiful instrument in my living room to play and admire. Kindly, Clifford K.

We finally worked out all our issues & differences. I appreciate Ben's efforts to connect with us,…read morewhich finally did occur & he was fair with us. It took awhile, but we were traveling, too & had other issues. I got an estimate & offer to deliver the piano free (no stairs), whether we decided to restore/refurbish it or not. So, all is good now. Thanks, Ben...

This review is quite overdue, but in some ways it gives perspective on the quality of the used…read moreKawai purchased from Garron almost 4 years ago and I have to say it the quality was excellent from the beginning even up till now. I was very impressed with Garron's passion and knowledge of music and the piano and the whole music industry itself and I did not feel like I was working with a used car sales person which I felt like at some other sellers. I highly recommend going to Garron for any of your Piano needs and I hope him and his business is around when I eventually plan to upgrade to a baby grand. He also has an amazing Piano Technician that went out to do the first tuning that I still call on to this day.

We are extremely happy with our piano purchase with Garron! He and his wife Cindy are both soooo…read moreknowledgeable and patient with our questions. I learned so much from eat time phone call I made to the Piano Warehouse. Not even once they pressured us into buying a piano, instead they taught me many things about piano so I can become a more knowledgeable buyer. Thank you Garron and Cindy!

Bought a piano from Pooya years ago. Great piano, great experience, and glad to know him.read more

Just bought my Yamaha upright M Series from Rooya at LA PIanos and had a very smooth experience…read morefrom visiting the showroom to arranging delivery. Pooya is the best, making sure I was satisfied. The value of the piano for the price is good. Purchase included free tuning, free delivery (not sure what the distance limits are for that) and a one year warranty. I can't recommend enough!

I cannot say enough great things about Leonard at Hollywood Piano! This was my second time…read morepurchasing a piano from him, and once again, the experience was absolutely outstanding. Most recently, I purchased a Yamaha G2 grand piano, and Leonard offered it at an excellent price--truly unbeatable for the quality and condition of the instrument. His knowledge is exceptional; he took the time to walk me through the details, answered every question thoroughly, and made sure I felt completely confident in my purchase. Beyond his expertise, Leonard is genuinely personable and a pleasure to work with. There was never any pressure--just honest guidance and a sincere desire to match me with the right piano. The entire process was smooth, professional, and enjoyable from start to finish.

Leonard made our piano shopping easy and pleasant! My daughter wanted to buy an upright piano…read more Leonard took the time to listen to her, trying to fugue out the best piano that suited her needs. He was thoughtful, understanding and very professional. He found just the right piano for us at the best price. I encourage everyone to consider shopping for their piano at Hollywood Piano!

I always get a pamphlet in my mail for Hollywood Piano, that is also affiliated with Pasadena…read moreSymphony & Pops. I love and play the piano SO much and wanted to give this place a try and see what they had in store for me. I walked in on Friday, March 27th and was greeted by 2 of their employees that were nice, kind and helpful. They wanted to know what was it that I needed? I just wanted to see what my options were. With that being said, I started to play on few of their pianos, but didn't really get to the point of purchase. They have a variety of pianos: to rent, sell, they also come to your house or wherever that you have the instrument and will tune it for you for a reasonable cost. Also have movers to help you move your piano. This visit was mainly to check out and see what they had. Since I live in an apartment, our landlord doesn't allow us to have any musical instruments in the building. What a BUMMER!! They do financing and will work out a plan with you and negotiate a price for you. If and when I ever move into a house, I will definitely keep this place in mind. They've been established since 1928. By appointment only and the sale was going on March 27-29. Hours of operation is 10AM to 6PM. Don't know much about their parking situation, because I parked outside on the street.

I was waiting for few months before writing this review. The reason is that my piano and PianoDisc…read moreinstallation had some issues. I was waiting to see how Gus deals with it and whether he would be as committed to support me as he was to close the deal and sell the piano. There is another issue here that made things more complicate - I leave in San Jose, while Hollywood Piano is in LA. Well... I have only good things to say about Hollywood piano: (1) No pressure sell, (2) Fair price, (3) 5-stars service, (4) Large selection of brands When the piano was delivered, the Hollywood Piano technician flew-into San Jose to make sure all is good and I'm a happy customer. This is a VIP service you get only when you buy a Steinway piano, I received it with a Ritmuller piano from Hollywood Piano. Later after few issues came up. Gus himself drove from LA to San Jose to help. Then when issues continued with the PianoDisc system, Gus paid a PianoDisc factory person to come twice and clear all issues (that were PianoDisc related, nothing to do with Hollywood Piano). Pianos and PianoDisc systems are very complex, issues may happen. It is a question of how the dealer handles it. Does the dealer stand behind the customer and doesn't give up before everything is fixed. This is exactly what Gus was doing. He didn't give up. A token of thanks also goes to Andriy who responded promply to all my questions during the pre-sell and exploration phase. Bottom line, I strongly recommend on Hollywood Piano, no wonder they have the largest showroom, the most demanding customers (the Hollywood studios) and they are so many years in the business. Thank you Gus, Andriy and the entire team.

We had a very positive experience with Piano Empire. A big thank you to Rod & Chris for all their…read morehelp and kindness.

I remain excited about my piano from Piano Empire Megastore now over a year after purchase due to…read moreits beautiful condition inside and out and the very good price. Chris and his associates educated me about pianos and I did get the right one for me. Warranty support was incredible. There were a few rounds of adjustments to climate and daily playing. Chris remained positive and responsive throughout, sent knowledgeable and well vetted technicians, and even initiated a larger proactive fix than expected. I appreciated buying from this store rather than individual reseller due to wide selection, easy shopping, and warranty.

We recently purchased a new upright piano from Kim's. We went there just as they were closing…read more(actually closing the gate to the parking lot). Fortunately, they let us in to the showroom. Ben was very helpful in helping us to select the right piano, allowing me to play pianos from several different manufacturers to listen to the tone and feel the action to decide which one is best. In the end, we got a very good price on a new C. Bechstein. Would definitely recommend this place to anyone looking for a piano.

Steve was so patient and accommodating! He worked with my budget and helped me pick the most…read morebeautiful piano. It's always been a dream to own something so beautiful. A hundred percent recommend!!!

I've used AIM multiple times for locations in Ventura and Oak View for pianos, and even hired them…read moreto move a huge kamado grill once. They are reliable, cost effective, and respectful people. highly recommend.

Stumbled across a piano at an estate sale that the owner was giving away--if no one took it, it was…read moregoing in the trash, and my heart couldn't handle the thought of that. I contacted Aim on a Sunday and received a prompt reply, a fair quote, and an appointment for the next day. The movers were exceptional. They navigated a weird hedge walkway situation with grace and set up the piano quickly. Very professional. Was also delighted to discover that the trash piano is over 100 years old and has some value. Hooray for the whole experience!