I've been coming to Reno Massage and Reflexology for over 5 years, and it continues to be my go-to…read morespot for a consistently excellent experience. I always recommend them to friends because they offer same-day appointments, a wide variety of massage styles, and staff who truly know how to deliver a strong, therapeutic deep tissue massage, just how I like it. What I especially appreciate is how their approach often feels like a blend of Thai and deep tissue massage, with amazing stretches that leave my body feeling reset and renewed. The space is always clean, they're punctual, and the therapists regularly check in to make sure you're comfortable throughout the session. Their pricing is very reasonable, and I always tip $20+ because the quality of service is unmatched. If you're looking for a reliable, skillful, and relaxing massage experience in Reno, this is the place.

I've completed 8 sessions with Jun so far, and I've experienced noticeable improvement after each…read morevisit. I had ongoing issues such as sleep problems, leg numbness, lower back pain, and the typical tension in my neck and shoulders. These were persistent sub-health conditions that had been affecting me for quite some time. With each session, I've felt gradual but clear improvements. My sleep has improved, the numbness in my legs has decreased, and the tension in my lower back, neck, and shoulders has eased significantly. Overall, my body feels more relaxed, stronger, and more balanced. What I really appreciate is that the treatment seems to focus on addressing the root cause rather than just providing temporary relief. It's a gradual process, but the consistent progress week by week gives me a lot of confidence.

Visiting from out of town. Checked YELP records and find ROM. Called up and scheduled three One…read moreHour foot messages. We arrived early. Were brought in a little late so we were each comped a milk foot bath. Much appreciated. The three of us were taken into the same room. At first there was confusion with the masseuses but it was ironed out quickly. David was my person and he was excellent. Responded to my requests and adjusted pressure quickly. We all enjoyed our one hour foot messages and we will definitely be back. One recommendation is to play music to cover up the front door alarm and talking in the reception area. Definitely try this place it was a success for the three of us. Being cash as it's $3.00 extra for credit card us. See you next time.

The massage was not tailored to my needs. I asked for less pressure but was not adjusted. I found…read morethe massage to be painful and stressful. I was sore for a day or two afterwards.

Very poor experience. Paid up front for 60 minute massage then received massage for on 45 minutes…read more When I looked at the clock I told my massage therapist it had only been 45 minutes. She then told me I was lying. Massage itself was not good. Very soft and at times I could barely feel it. Therapist then demanded a $20 tip after I offered $10? Worst massage experience I have ever had. Will never go back or recommend. BEWARE

Very nice greeting. Though the reception area is not much to brag about. The massage was…read moreexcellent and all my knots melted away. Thank you!

Amazing staff amazing business. Always able to help. Great staff , great customer services…read more Professional care , hot stone therapy , deep tissue. Schedule by appointment or walk ins. Thank you

Very nice place I meet the owner yesterday I will be coming in soon to get a massage. Shi Shi…read moreawe...

This was the worst massage I've ever had. I enjoy receiving massages, specially deep tissue. I…read morefrequent the better spas in town but figured I'd give this one a try since I had just visited the new bagel place days before. Unfortunately, the masseuse lacked the skills to perform a massage. I received a massage through the blanket for 20 minutes with mostly her elbows and then when she finally took the blanket off my underwear was pull down from my glutes. She pinched my neck with her nails and I that's all I could handle. She charged me $50 for 30 minutes and asked where her tip was. I cannot recommend this place!

My partner and I have been going to Reno Massage Tree weekly for the past few months, and we…read moreabsolutely love it here! We've had the pleasure of working with all three massage therapists, and each one brings such a unique and incredible style of massage to the table. No matter who you see, you're in the best hands. The owner is the sweetest person ever--she truly goes above and beyond to make sure you leave feeling better and happier than when you came in. She has such a fun, kind-hearted soul, and it's clear how much she cares about every single client. We're extremely grateful for this place, not only for the quality of the massages, but also for how accommodating they are with our crazy, busy schedules. They've always done their best to get us in last minute, and even later if needed, which we deeply appreciate. Thank you for all that you do. We love you so much, Reno Massage Tree!

Very professional massage. Business was clean and inviting. I was greeted in a prompt fashion and…read morereceived excellent service. I will be back again. Highly recommend.

Very nice Clean Place excellent Massage Treatments Friendly Staff also !…read more Next time I visit Reno I'll be sure to revisit Tokyo Massage again

Website said walk ins welcome, so we called to confirm. Woman who picked up the phone said walk ins…read morewelcome also. We decided to drive over and get some massages. We walked in, and the signs state massages by appointment only. After a second, a woman walked out into the lobby and said, "Sorry, busy. One work[er]." Decided to try this place against other bad reviews, and unfortunately, the bad reviews were accurate. Not worth a visit.

Would give it zero if I could, not as advertised, mediocre massage at best! Left the room 3 times,…read moresaid I was over my paid for time and then wanted more money. Rip off