I have used Aspen Auto many times over the last 10 years for auto repair. Russ is an honest owner and has given great service for me and my family. The work is excellent, especially on luxury cars. During this time, in the Pandemic, parts are hard to obtain and Russ manages to find parts for my 10 year old Mercedes ML350. His timing has been great and he goes out of his way to make sure everything is right. What is great is that he works with Enterprise Rental Car. A family business and I highly recommend you won't be disappointed. read more

Russ is AMAZING! He can fix anything and make your car look better than ever!! I've been going for years, and he is always very helpful, the service is phenomenal and it's done so quickly! Do not hesitate if you're thinking of anywhere else. This IS THE ONLY PLACE TO GO to get work done on your car. read more

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Fast estimate, could get us in within 2 weeks, quick work. Then, didn't finish the work. I had to take to the dealer and pay another $500. Don't, just don't. read more

I have had a lot of auto body work done at Aspen over the years (i.e. 3 teenage drivers!) and have always been impressed by their professionalism and thoroughness of their quotes. And the quality and value of the work speaks for itself. I am so happy to have found them and would highly recommend them to my friends and family. read more

Excellent service and timely work! They first ensure your car is drivable while ordering the necessary parts, then call you when it's time to bring it back in--helping you save on rental car costs. The technicians are highly skilled and professional. Both Russ and Darnel are extremely cooperative and helpful. I highly recommend this body shop to my friends and family! read more

Just picked up my car from Aspen and it looks like new. Though I had to drive around with a dented car for nearly two months before they could take it in, once it warms there, they communicated several times on the progress. They even fixed an old deep scratch that was close to the damaged section. They worked with my insurance company to keep within the estimate and even handled my loaner car. If I'm unfortunate enough to need them again, I won't hesitate. read more

I highly recommend Aspen Auto body --Russ and Greg were amazing, they fixed my Dodge Charger quicker and better than i even hoped for ! and the price was more than fair! Very friendly and helpful read more

I had to have the front bumper cover of my car replaced and Aspen did not match the paint color to the color of my car. The owner Russ stated it is hard to match colors on bumper covers to the original color of the car and stated that they would not be making any changes to the color. I am highly disappointed as the color difference is obvious. The bumper tow hook cover was taken off of the damaged bumper cover and placed on the new bumper cover. This too was an obvious paint difference as the cover was the color that my car should be. Russ' solution to the problem was to paint the tow hook cover rather than realizing the entire bumper cover was painted incorrectly. My family has always used Aspen Auto Body and now will never go back. Terrible quality of work, terrible customer service read more

Aspen Auto Body - Body Shops Near Me - Willowbrook, Illinois

Honest auto shop, with good people. Had a problem with my side mirror, where the plastic casing got knocked off. Dealer told me my whole side mirror needed to get replaced. Took it to Aspen and in 30 minutes my mirror was put back together. They earned my trust for life. If you need work done in the burbs check this place out. read more

Russ and everyone did a great job! I got into a accident causing a good amount of damage to my bumper. I'm very happy with the job Aspen did on my car. They were also very helpful with keeping me updated and waking me through the insurance process. I highly recommend them!! read more

Aspen Auto Body - After pic - Body Shops Near Me - Willowbrook, Illinois

Excellent job! They went above and beyond! Very reasonable, professional and knowledgeable! Highly recommend! Thank you!

So I had just came back from a flight. I'm leaving OHare, driving down 55 and realize my battery light is on. So I was kinda worried that my battery would die out as I'm driving and I had a 2 hour drive home...it's 4:30 on a Saturday and one of the only places I could find open was Aspen Auto right off the highway. So I walk in the office and tell the guy what's going on. Without hesitation he tells me to leave my car running and would check it out. He tested the battery and it was good actually, at 14 volts, and even had his other guy come out and look at the vehicle information with his monitor pad and fixed the problem. They were super helpful and I offered to pay them money but they said, no don't worry about it. Just super nice guys that saw that I was in trouble and were happy to help. Thank you guys. I appreciate it. read more

Aspen Auto Body is the only body shop I trust to work on my vehicles. Russ is very thorough, his team does great work and they charge a fair price. I have a high mileage Ford Expedition, but it's in excellent shape and his repairs help keep it that way. I'm a former body shop employee and have worked on many award winning show cars in my former career. Highly recommend you give them a try. read more

I just left Russ at Aspen.... Don't EVER try to do your own bodywork...or better yet, don't ever have some guy from Facebook Marketplace do paint work to your car!!! Russ is fixing what the other guy screwed up, and what I screwed up....for 30% of what the incompetent idiot charged me off of Facebook!!!!! I guess I'm no better...I said Yes to the Facebook Guy!!!! Go to Russ @ Aspen....FAIR....VERY FAIR....and by the looks of the cars in the shop they do very hi end work!! read more

Impeccable auto body work and very efficient!! I am a high mileage driver, I like driving and if one ever has the misfortune of being in an accident, as accidents sometimes happen, I would not take my car anywhere else! I have referred family and friends to Aspen Auto Body and have been been a long standing customer. read more

Russ is absolutely fantastic at what he does!!! He is extremely knowledgable, helpful, and is always willing to answer questions. I would never consider taking my car anywhere other than Aspen Auto Body if an issue arises! read more

My car front end had sustained damage after a double deer impact. Russ provided an estimate the same day and worked with our insurance company to create a painless process. The work completed on the car is perfect and was done in a very short time. The entire staff at Aspen was excellent and they will be the only place that we will go for auto body work. read more

Russ and family run an honest business with excellent workmanship and service. I have used them several times and I would highly recommend!

Keep looking for a better shop!!! Russ is the owner and tries to do his best work on you vehicle. I had a rear quarter panel repaired on an 08 Silverado. The repair was completely unprofessional. I found tape and the backing of decals in the bed slots and they washed it quickly because compound residue was noticeable. Also, he made a mess out of my father 05 Chevy Cobalt SS. But, upon inspection, he went over most of issues. read more

I trust Russ at Aspen Auto body with all of our cars. Great work and very honest pricing.My family and friends will never go anywhere else but Aspen auto body. Keep up the great work Russ ! read more

A total disgrace. I have been going to and referring friends and family to Aspen auto body since 2003. Aspen has fixed countless cars for my family and friends. The work and results have been great. Fast forward to 2017. I was hit by a young lady who ran a red light. My 2012 Chrysler 200 suffered a damaged door, bumper, and fender. It also knocked out my air conditioner and outside temperature sensor. It took them over a month to fix it, when I got it back, the interrior was full of buffing compound and body filler dust, the windshield washer hose was not secured and left flopping around, when body bolts are turned and removed, it is customary that the body shop paint the bolts to make them look like they haven't been turned, this wasn't done, the hood hinges were replaced and NOT EVEN PAINTED! When I drove the car away, I heard a clunk, in the front end. Russ, the owner of the shop had the car looked at. My car needed motor mounts, he eluded to this possibly being pre existing! No! I had no issues with the car until the accident! I still have plenty of supplemental warranty left, I have no reason to be dishonest. I asked what needed to be done to the car's air conditioning system, he proceeded to say that "we charged it, it was low for a long time" again, NO! I do have one of the most comprehensive warranties on the car available! I asked Russ if the air conditioner went out due to the ambient temperature sensor getting crushed in the accident, he said " we only changed the ambient temperature sensor because you told us to." Uh, no! I really didn't appreciate him suggesting that these weren't accident related items. I take very good care of my cars. The cars that belonged to friends and family in which he did a good job are as follows....1997 Mercury Sable, 1998 Pontiac Sunfire GT, 2000 Plymouth Neon, 2002 Pontiac Grand Am, 1982 Lincoln Continental Mark VI. (This car needed a repaint). These jobs were Very good! Then the fall off happens. They did mediocre work to my buddy's 2008 Chevy Silverado. Left buffing compound on the truck and, stuffed masking tape in one of the pick up box holes. Did a repaint to my buddy's dad's 2005 Chevy Cobalt SS, and messed up on a spot, he did correct that, though. He did body work on my buddy's 1999 Ford F150 and the door he replaced and painted is rusting just 2 years later. Russ, I have been sending you customers for 14 years! I've been going to you for 14 years! I really expected better! I am appalled, and, at a loss for words. I will upload photos of the substandard work as well. You gain a reputation for quality and customer satisfaction, then you fall off! This is truly troubling. read more

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I have patronizing Aspen Auto Body since 1991. Their 1st repair was great which kept me coming back when I needed body work. One particular repair which showed their exceptional work was when my 2007 Volvo was pounded by hail. The exterior of the car was like swiss cheese. When I received the car back, you could not find even a ripple in it. The work has lasted over 6 years without any indication that it had ever been worked on. Needless to say that the shop's owner takes real pride in his shop's work and also the treatment that all customers get. read more

Russ and his staff are fantastic.. I took my car in for body work they did a excellent job on the out side. Then I had some unrelated issues with it and they step up without hesitation to help me. They went above and beyond. I was treated just like you would treat family. That just doesn't happen anymore. Hats off to them. Words can not express the appreciation I have for Russ and his team. read more

Aspen Auto Body is in a class by itself. I first brought my vehicle in for work in November of 2017, and have been back 3 times since (don't ask) for everything from a smashed window to major reconstructive surgery. I'm a happy repeat customer for a reason, despite living 30 miles away. Russ runs an honest business, with expert staff. He and his wife Darnell (and Maggie the dog) make customers feel like family members themselves, and do everything possible to minimize the stress, legwork, and out-of-pocket costs associated damage claims. read more

Russ is a wonderful man. He is the most honest and genuine individual that you will ever find to repair your car. After getting quotes from multiple auto body shops his price was unbeatable. His work leaves your car looking flawless. Don't bother looking elsewhere for your repairs!!! read more

These guys are great. I got a quote for the fix. Dropped the car off. Grabbed a burger nextdoor at the Irish pub while they fixed the car (rear wheel bearing). Went back and wait 30 minutes and they were done. Cars fixed and I'm happy I found a good Auto shop. read more

Russ is the best. My brother once crashed his BMW on New Years Eve. When he went to sell it the buyer asked if it had been in a crash. When my brother asked how they guessed that, the guy said "because BMW doesn't put this good of paint job on their cars." ;) he's a great dude too. read more

GO HERE TO FIX YOUR CAR. Russ is AMAZING. Among locals, this place is common knowledge as being the BEST auto body repair shop around. I live in Chicago now and still go here for any and everything. I've suggested this business to all my friends and family, and everyone I've recommended Aspen to has had fantastic experiences. read more

I just got my car fixed. The mechanic owner told me he replaced my front and back bumper. He was suppose to only change the front bumper and the hood. When I recived it he had chipped some paint by my head light and he explained in order to replace my back bumper he had to do some damage. I would have liked that he would have consulted with me about my opntions rather than doing them. I'm upset about my paint chipped and afraid my vehicle will rust. I was planning on replacing my back bumper anyways. When I told the mechanic that i wasn't happy about this he explained he believes I know what he really did he explained I would have paid almost 1,000 for the back bumper and I explained and now I would have to replace another part because of him. I stopped arguing with him because when I received my car I notice my head lights were not positioned correctly and the hood kept making loud noises. When I went back it was a headache because he explained he would have to keep the car for a full day. Without a vehicle it was frustrating with work. Etc. When I dropped off my vehicle I explained to the receptionist they need to do some fixes. The same mechanic that worked on my vehicle said what's going on?? I said I came to drop of my vehicle so you can fix it. He said whatever. This mechanic was rude and hard to work with. Will never come back here again. read more

Russ is a WONDERFUL man! His work is impeccable he is honest and genuine, I got into an accident with my Volvo went thru a wire fence so you can imagine the damage. My car looks brand new his work is truly FLAWLESS!! I HIGHLY RECOMMEND ASPEN! I would never bring my cars anywhere else! Do not look anywhere else for your repairs. I never met such a great guy like Russ. I cant say enough about how IMPRESSED AND HAPPY I am with the work. Thank you, Thank you, Thank you Sandy Madrid- Lombard read more

Very honest and great service. I came in for a side mirror repair on my wife's BMW. I believe a full replacement through BMW would have cost around $750 so we wanted to seek alternatives. Russ's guys got it all fixed up and I was in and out within the hour. His prices are more than fare and reasonable. I will take all my work there from now on. Very happy read more

Great work done by Great peop0lae!

I dropped my car off to get a passenger side sent fixed after being hit a few days earlier. With the Thanksgiving holiday approaching, 4 other auto bodies felt they could not do it in time. I was directed to Russ and Aspen from another auto body repair shop who were known to be reliable, honest and quick. I had a great experience. The car looked new again after the repair, and he did it in less time with less cost than he predicted. He even touched up another part of my car that had been keyed. I would recommend for quality of work and assurance that you aren't being ripped off. read more

My wife was hit by a drunk driver in a head-on collision. Her injuries were painful but, thank God, she survived. Not so her car, a 2014 Honda CRV, or so I thought. After a major collision some say it would have been better if the insurance company had totalled the car. But of course they didn't. So, with some reservations, I brought it to Aspen to take a look. Russ worked with our insurance adjuster, pointed things out that he had missed, and he came back with an adjusted estimate that Russ said he could make work. The repair was extensive and I was apprehensive that the car might never be the same. It took a while, mostly because of sensor issues that could only be addressed by a Honda dealer, but despite my concerns, Russ did not disappoint. I am truly amazed, the car not only looks as good as new, it drives the same and even has the same road "feel" as before the accident. Absolutely, 100%, perfectly restored. Unbelievable. This is the second truly outstanding experience I've had with this company. It is not hype, the place is for real, this is the place. read more

valerie ciardullo just now My husband and I have used Russ for MANY years and have sent many people only to him for their repair needs. So you can imagine how disappointed, shocked and upset we were, to not only hear how he treated our neighbor and friend, but to see the most god aweful work he did to her Mercury Sable. She took it into Russ to have a rust repair done. Instead of putting a nice piece of metal in replace of the bad, he put a gawdy piece of diamond plate. REALLY??!!?? Diamond plate? It looked TERRIBLE! We can't believed he would even think of doing that. It looked like a piece of metal he just had lying around. My husband called him and was like "what are you doing?" And really expressed our disappointment. Our friend stopped payment on her check. Good for her. I would have done the same. Then he told her she was mean. I would have been mean too if someone did that to my car. She took her car back to him to fix what he did. The SECOND time he did it right. It now looks beautiful! The type of job we've always known him to do. So, why couldn't he have done that the first time? Not a big enough job for him? Then perhaps he shouldn't take on small jobs. Russ, your quality of work should be your best of work no matter what size job it is? We've known you, and have come to you for 30 years. Never again. And never will we ever send anybody to you again, because when we give out your name, it then also becomes a reflection on our judgement as well. If I could give you less than one star I would. But the review page requires at least a star. Very disappointed. read more

I learned about Aspen Auto through State Farm and I could not be happier with the work. The car looks brand new, you cannot tell it had work done and he saved me money on my deductible ($100 instead of $500) which I did not even think was possible. An honest shop. read more