Well, initially I was a little put off by Dr Tucker as he looked at my X-rays then looked at my…read moredental records. Then said, "Yeah, we should be able to get that out without much problem." (A root left over after my crowned molar had completely disintegrated underneath the crown and it came off. And the root had had 2 root canals done on it.) Then proceeded to give me the usual breakdown regarding of what the expect and what to do and what NOT to do pre and post op and was out the door in a flash. I was given hard copies for the instructions and prescriptions. And was told the office would call with a date for surgery. It took another month and finally, on my birthday, I headed in. I won't go into and details but suffice it to that the experience that I got that day in the office in comparison to what my journey there had been like, it was absolutely stellar! I arrived late, apparently they'd wanted me in earlier and that procedure itself was scheduled at that time. When I explained my situation, a car issue and other stuff I won't get into and that I lived 2 1/2 hours away and I have shoulder problems with driving long distances, the office person was very sweet and told me that they may be able to do it still since I was only having local and no sedation but she'd have ask the doctor. A few minutes later she came back and said that they'd go ahead and do it. For everything I went through that day, I nearly freaked out when Dr Tucker said, "Ok, we're all done." I said, "Seriously, dude? After only 15 minutes tops, we're done?! Ya gotta be sh*t*ing me Doc!? 15 minutes and you're all DONE?! Lord have mercy! This has been like the best birthday present ever in my life! I bet a client's never told you THAT before!" And they all laughed. Dr Tucker told me I might want to wait till the local wore off before I made any final conclusions on that. We all laughed again. And, indeed, the next day I experienced some achiness that was very deep and had to take stronger meds so I could sleep at night. But otherwise, "Still the best birthday present ever!" "In, out, done! Fabulous!"

BEWARE OF SHADING BILLING!!!…read more I brought my 15 year old daughter here for removal of her 4 wisdom teeth. She chose to not be put under general anesthesia. They initially charged me for general anesthesia, just in case. I didn't realize this until they later sent me a bill for about 100 bucks, stating I have a balance owed. I compared their bill to the insurance claim and low and behold I found the discrepancy charge for general anesthesia which meant I actually would be needing a refund. Boy was this difficult to get. Multiple phones calls, the women who does insurance told me they no longer accept my insurance and next time I will have to deal with insurance. Ok well I don't plan on removing any more wisdom teeth or having more kids so I am ok with that. In the end they told me they can't even issue refunds but instead a third party does and instead of refunding me the payer and adult eventually they cut a check to my daughter. This took over 6 months to resolve and like I said multiple calls. This could have damaged my credit having a bill owed. Double check any bills they send against your insurance claim as these people are shady. Some other information that might be useful to those looking for dental extractions. The bed side manner of the dentist preforming the work was to say the least creepy, he didn't numb her enough as he was annoyed she didn't want to be put under. He would have to stop when she was in pain and crying to re numb her. He whistled while he did the work, while my 15 year was crying. He just acted like he couldn't hear her.

I had an emergency that needed a removal of a wisdom tooth. They were very professional and even…read moreoffered to have it removed immediately after X-rays instead of another appointment. I was out in les than 30 min with minimal pain. Couldn't recommend a better place.

I am super inexperienced making my own dentist appointments and was super nervous about getting my…read morewisdom teeth out, all of the staff were so patient and super nice to me! I have a lot of anxiety with surgery and they definitely helped me out with that. Everything was very quick and professional. Dr. Villano did a wonderful job! Definitely deserving of 5 stars

Dr. Lee and Haelee were absolutely amazing. They gave me a one day crown that they scanned and…read moreplaced all in the same visit. My last dentist, it took weeks just for them to then turn around and have to seek approval from the insurance a second time because designing the crown took so long. I cannot overstate how nice it was to just get it all done in one vist. Both doctor Lee and Haelee were friendly, included me in their conversation even when I could only respond with a thumbs up and they even went the extra mile of getting rid of calsification even though it wasn't originally in the plan. If you are looking for a Dentist, I highly recommend McKenzie Dental Center. Their hours are flexible, when I say I need an appointment while my kids are in school, they make sure to find something that works for me and I never have to wait long for anything.

Update! I just had a nice phone call with the lady that handles the billing and insurance. She…read morelooked up the insurance and found it was 100% covered for us and applied it for everyone on that plan. It was a very productive call and I appreciate the level of concern that she had. I'm going to update my review based off my level of care and service as a result and assume that moving forward the insurance issues will be taken care of. From my interactions with the front desk I did not know that there was anyone else to talk to about issues like this, so definitely give their billing team a call if you have any issues like I had, she sounded very willing to work with figuring things out.

Update: My procedure went amazingly well, with almost no pain (maybe 3% of what I was expecting),…read moreand very well placed, healthy implants. Many other people I know with implants from dentists or other places, got infections or were in tons of pain. Nice office but after my x-ray I was not brought back in to talk to the doctor, instead he came out to the reception\check-out to tell me about the results. I felt rushed and was left with alot of questions and a hazy idea of what needs to be done. I needed to call back and talk to someone for 15 minutes to get the clarification I needed. The woman on the phone was very good there. I will probably have my extraction\implants done there due to his reviews on other sites and I was still impressed by the office.

My first time here. Nice front desk. Very friendly team of staff and dentist. The examination…read moreitself moved along quickly, just had a longer wait time to be seen despite having an appointment. Good to know for the next visit. Overall positive experience for me.

Got called into work at 5 AM and couldn't make my appointment. I called as soon as I could to…read morereschedule and was basically told too bad -- because I missed the appointment, now I can only call every single day and hope there's an opening. No flexibility, no understanding, nothing. On top of that, the two times I've actually been there were a complete mess. Everything feels rushed from the second you walk in. They hurry you in, hurry you out, and if you actually have questions about your appointment or treatment, good luck getting anyone to slow down long enough to answer them. Customer service is terrible, communication is worse, and the whole place feels disorganized and chaotic. Definitely not a good experience.

Tidwell has always done a good job at a fair price. However, this year I had some work done and…read morewas given an estimate of $650. However, after the work was done I paid the estimate but later received an invoice for an additional $451! I am furious about because they should stand by their estimate or come close to it.

I highly recommend Mid-Valley Dental in Philomath, as they provide excellent service. My experience…read morewas that of fast, efficient, and high-quality care.

I have had three implants with Dr. Howerton. They have all gone very smoothly. I appreciate his…read moreknowledge and expertise. The staff and facility (Salem) are also the best. I would recommend Dr. Howerton to anyone needing implants or other oral surgery.

This office is a nightmare! I'm a 17-year highly decorated veteran with multiple disabilities,…read morediseases, and medical/mental conditions. Dr. Kennedy refused to provide reasonable accommodation(s) for my disabilities as required per ADA and blatantly discriminated against me based upon my numerous disabilities etc., also major violations of state and federal laws. Peak refused to provide pre-operative pain management and control and again refused to provide a specific plan for treatment of post-operative pain management & control. Dr. broke additional laws by wrongfully instructing me to take more of my chronic pain medications, prescribed separately by my PCP for my severe spinal cord injuries, etc., for off label acute dental pain due to severe dental infections because he didn't want to prescribe narcotics for this ongoing severely acute dental infection pain. Due to Peak Dental's willful gross negligence, medical abuse & neglect, medical malpractice, & medical abandonment, I have now developed life threatening blood infection affecting my heart. There is absolutely no compassion with anyone at Peak Dental. They referred me to OHSU knowing that OHSU is not accepting any new patients even emergency patients. Instead of doing the right thing and performing the required oral surgery, Peak Dental (Dr. Kennedy) decided to dismiss me as a patient to just let me die from the life-threatening dental infection or commit suicide when my military service-related PTSD, depression, and extremely severe acute pain become just too much to endure. Wife plans to sue them all when I die. They lie and say they care for us veterans but in reality, they don't give a crap if we live or die as long as they make a profit and do as little as possible. AVOID this practice at all costs. I will be filing formal complaints and civil suits in the near future assuming I live long enough.

I purchased my denture at Willamette Dental when I had dental insurance from work. It was still…read moreexpensive with insurance but not sure exact amount I paid for denture including extracting teeth. I had a crack in denture within a year and a half of purchase and Willamette Dental refused to work with me to get the denture fixed. I was willing to pay for some of the repair even though I knew I had been careful with it and never dropped it. They declined to offer help or even refer me out. When I came in for a estimate for repair the dentist said "as soon as you sit in the chair there is a charge" This was AFTER my exam...WTH? I'm like NOPE! An estimate is an estimate and nobody said there was a charge for that. As I was leaving the dentist was still unsure about charges. I knew I wasn't going to pay a dime for a visit! I went to another denture maker and paid $175 to have fixed and they BROKE AGAIN. I got a lemon and nobody wants to help or admit these are cheap ass dentures. I left on the most negative note possible, which was too bad because I thought they were a great bunch of people and the dentist was good. NOPE!

They set a series of appointments for me without my knowledge, then charged me for not showing up…read more I didn't find out until I called to see when my dentures would be ready. I had paid in full for my dentures at time of service. Got my dentures, but after I reported them to the Better Business Barreau, they added new charges, hundreds of dollars. Interest keeps accruing, but I will not be paying these phony charges. Warning to anyone who might be considering Willamette Dental.