The company was able to move me in to my new destination and even set up our bedroom for us. I will be contacting this company again to see if they are available for moving me to the Orlando area. read more

Check BBB and DOT site. Not Yelp reviews because... Where did these 5 stars come from??? I filled out a quote request online that sent my information to movers in my area. The next day I got a long text with all their prices and information. I called them and got all the information I needed. A couple weeks later I called and sent a text to reserve my date. On the phone he told me my date was great and he would start around 9am but didn't go over payment information or ask for addresses. I Never got a text back though. I sent another text to please let me know what he needed from me and asked if everything was ok as it would be a MAJOR inconvenience to have it fall though last minute. Still nothing. About 2 weeks out from move date, I called from my work phone, he picked up right away because he didn't know it was me and told me my date was perfect and that everything was ok. He said he would call me that evening with payment info. Never got a call back. I sent a text letting him know I already got everything taken care of at my condo office and again to PLEASE let me know SOMETHING. He knows I'm pregnant and told him I had to be out by the 31st it's hard to hire movers end of month on such short notice. Everyone is moving out end of month and this is south Florida. Moving date has come and gone and still have not heard back from him. What kind of business owner does that? A fake one? Don't be a coward. Just tell me you rather take the larger moves and don't have time for my 1 bedroom apartment. The company I went with looked them up for me on the BBB and said they have a D rating and she went on the DOT website and said they are not doing thing they should be. In the end, I'm glad they ditched me and gave me to opportunity to go with a legit company. read more

The best ever and very professional and highly recommend.. honest and careful with all of our items. Really recommend ASPEN Moving and honest personnell... Call today and you will see. Best choice ever. read more

SCAM.DISORGANIZED. DISHONEST I was given their business card by my building receptionist as I am very close with the people that works within my building, when I contacted ISMAEL I was given a quote of $600 (5hrs) & after $110hr if needed to move my 1 bedroom furniture into a storage unit (This was already a red flag ) as I'm literally going 3mi (15-20mins) & explained that everything would be in box ready to just grab and go. TVs they agreed to box (knowing that price was ridiculous) I then asked what was the standard hourly rate for his company in which was ignored only to then quote me a even WORSE price, (120hr for 4 hours, but for some reason first 4 hours would be $550 $120hr after if more time needed. We all should know $120hr x 4 isn't $550, nor did this offer made any more sense that the first. I kept asking for a break down of service of what i was being charged and again IGNORED, only to then try and be persuade to take $750 flat rate charge for 8hr ! (I AM MOVING MY THINGS INTO A STORAGE UNIT, IF U NEED 8 HRS TO GRAB AND GO U DONT NEED TO OWN A MOVING COMPANY!) THIS SCREAMS LAZY WORKERS, SCAMMERS THAT WILL DRAG THE TIME OUT TO BE PAID HIGHER ESPECIALLY WHEN THEY CANT GIVE A STANDARD BREAK DOWN OR QUOTE A STANDARD HOURLY RATE OR BUSINESS SERVICE FOR CUSTOMER TO FEEL THERE PAYING FOR SOMETHING THATS WORTH IT. I WOULD NOT RECOMMEND THIS COMPANY, AND WILL BE SURE THAT THIS BUILDING DOESNT CONTINUE TO GIVE THERE BUSINESS CARD TO ANYONE. read more

This was the worst experience I have had in my entire life. They broke my furniture and threatened me. I went to the police. Don't hire them. read more

Ismael and his team were great to work with, they are Punctual, attentive, detail oriented and very careful in the way the carry every single item to our new home. We'll definitely work with them again and recommend anyone to do it. Thanks for your help! read more

I was moving from Aventura to Hollywood Beach (less than 5 miles apart). I had all of my personal items that could be boxed already moved to the new location. I had the furniture taken a part. All that had to be done was move a 1 bedroom apartment main furniture. The company was referred from the building that I was moving to. It took them a week to send over the insurance information to the buildings so I could reserve the elevators. Thankfully this all worked out but could have ended up very badly if there was another resident requesting to use the elevator and had all their insurance paperwork in. They only sent it when I said I would have to get another compony due to the need to move on the 1st which was 2 days away at that point. The 1st is when a lot of people move. Anyhow, the movers were scheduled to arrive at 9am. They didn't come up to the apartment until 9:40. (They wanted the time for their start and payment to begin at 9:00am). I told them that was ridiculous and the time should start when the work starts. There were two movers that showed up. Both of them young and EXTREMELY SLOW and LAZY. My family had to help them move the furniture because I only had the elevator for a certain window period of time. They were intentionally being slow so that they could charge more as they had a 3 hr minimum and anything after that was an hourly rate. I have never seen such amateurs. In 1 hour they only took 4 items down. At that point had I not prepaid, I would have cancelled them and gotten someone else. These guys are NOT movers. They are lazy amateurs that are looking for easy money. I would find one in the hall way on his phone throughout the move. I was paying him to talk to other people. They were so lazy all of my expensive Italian furniture from Addison House has scuffs and scrapes (even though they wrapped everything). They would drag it on the ground and pivot the corners on the ground so it could make it easier on them versus preserving my furniture and actually picking it up and not allowing it to be on the ground. Of course they went over the prepaid and agreed time. Even driving to the new location they were following us (we drove super slow and had turn signal on well in advance and they managed to passed it up (I believe intentionally and went several stop lights down before coming back). For what reason I can not guess more than the simple fact to pull more time. Bottom line is, this is not a professional company. I would never recommend them. I will never use them again. Communication was terrible, Service was terrible, Customer service was terrible. read more

Hired Aspen Moving Solutions for my recent move. The booking was easy, owner very responsive, and the reminder 1-day before on point. On moving day, they were very punctual. Carried my furniture down a tri-level townhouse with utmost care, protecting any areas that could potentially hit a wall. Anything that was dis-assembled, was put together. They did a very good job. I didn't think I'd move during a pandemic, but they eliminated the stress associated. Definitely recommend them. Thank you. read more

Fantastic moving company with the highest level of professional. Very honest and experienced with handling our move with the upmost attention to detail. Would absolutely recommend ASPEN Moving for your next move and without a doubt your First Choice Movers. Excellent qualified team. read more

If I could give minus zero stars for this company I would. From start to finish I was shocked and appalled by their behavior. I went on move.com to put in the ability to get different quotes. I was texted by "Ernesto" first stating they would move me for $400 from Miami to Boca. Seemed like the best deal out there but then he sent me pictures and a video. The pictures were of people moving and then there was a video of porn!!!! I was so blown away I just ignored anything after. He continuously messaged me about the move and I responded about how disrespectful it was that they would send me a video like that. The next day supposedly another person named "Ismael" reached out and apologized for the sales person and said that he got fired. He then continuously apologized and reached out to me numerous days afterward asking to Offer the moving services. He then offered $450 and would remove the two chandeliers for me even though they don't do electrical work. I thought that was fair and because of their continuous apologies I gave him the benefit of the doubt. Big mistake!!! The only thing I can say that is positive for my entire experience is that they did show up at the time that they said they would and came with three men instead of two. I thought that would speed up the process but it took from 9 AM until 5:30pm for them to be finished. They wrapped everything up to OK standards But then from there it became a disaster. When they were finished packing they were taking down the chandeliers and Ismael didn't bother to wait for the other two gentlemen that were downstairs and broke a few pieces off my chandelier. He didn't even bother to say sorry and even stated that he didn't and had to show him twice the broken pieces. He did not offer at all to do anything about it and made excuses for his mistakes saying the pieces must have been loose... From there we went to the new condo. They started bringing things up and I noticed that my nightstand was broken on one side. I noted this to Ismael and he got irritated with me and very short stating "if I'm going to do insurance then I'm only going to get a certain amount because how heavy is the furniture anyways". I left that as is and kept going. Then before the other two gentlemen came up he stated that everything came up and the truck was empty and I should go and check if I "needed too". I pointed to two end tables that have glass that were missing and then he got frazzled and called the one person downstairs that noted that they were a number of boxes still down there that needed to come up. From there, he stated once everything was actually brought up that I owe him $75 extra on top of the $450 that was agreed-upon via text message and email numerous times. I stated to him that the extra insurance was not needed for either building. It was noted via text numerous times and also email and then he began to yell and raise his voice to a screaming notion that I have to pay the $75 no matter what and that was that. I told him he had the complete audacity to raise his voice, feel free to call the cops since I have via proof on text message and email that we agreed to $450 and the two guys that were in the condo quickly left and left me with him. He continued to raise his voice and I grabbed my phone and demanded him to leave. He started walking out and then cursing me!!! I shut the door and locked it quickly and was about to call the cops if he had banged on the door but thankfully he didn't. I am so shocked and appalled by the entire situation that I pray no one ever calls or even puts any effort into working with these people. Aspen moving company in Miami , Florida is the worst moving company I have ever dealt with in and the people are atrocious. I will be leaving this review on every social media and opportunity that I can and feel free to reach out to me if you would like the pictures of text messages, emails etc. I have proof of everything I am writing. DON'T USE THEM!!!! read more