Due to changing different people on our plan, I had to go to this store on two separate occasions…read more I worked with Julio and Chris. Both gentlemen were terrific and incredibly helpful. They were patient with all of our changes and requests and worked to find us the best deals.

Making everyone wait outside when there is plenty of room to stand and wait in a line inside the…read morestore is completely ridiculous. The service used to be top notch as far as coverage but now they've dropped the ball. I've had way too many issues with them ever since moving to the Lehigh Valley. My friends have also had the same issues in other cities and we're all just tired of the high prices and degrading service. I had enough and switched to a new carrier yesterday and I can tell you the bloatware they dump in the phones is a LOT.... I would recommend you all to shop around and compare plans, not just from the main carriers but also check out new carriers like Mintmobile. In Europe my friends all laugh at us because they're paying $20-$30 for service while we all get gouged in the US from these big carriers.

Finally, someone who actually knows what they are doing and didn't sell me a bunch of bs to make a…read morequick sale! Thank you, Mac! I switched back to Verizon for life! Word to the wise... avoid T-Mobile and all third-party scams.

Lehigh Valley native here! I was in town over the weekend for the Easter Holiday and decided to…read morestep out on Saturday afternoon. Since my iPhone is getting old, the battery doesn't quite hold the amount of charge it used to. This is not normally a problem, as I carry an external battery from Anker with me. However, once I got to the mall I discovered, to my horror, that my iPhone would not charge. I then realized that I was standing 10 feet away from the Verizon store, and being a Verizon customer, stopped in to ask for help troubleshooting my device. Brian took a look at my phone and diagnosed the problem as a defective charger cable. I was able to buy a new cable and be on my way with a phone again. Totally saved my afternoon, thank you!

First time here. Xbox series x or s was overheating too much so we brought it in got $20 off and…read morehopefully a was little body to get it fixed a bit quicker.. just put it in so not sure how it will go yet but do far so good!

I was in big trouble. I woke up to find my iPhone 10 dead when I woke up. It was fine before bed…read more Went through the general emergency reboot steps without success. Plugged it into a PC but it was unrecognizable. My phone is a requirement for my work and other functions due to two-factor authentication. I found uBeakiFix in Center Valley, PA on my map search and drove over an hour to get there. Jacob was knowledgeable, friendly, courteous and emphatic to my concerns. Jacob quickly confirmed it was my battery and lucky for me they had one. Jacob replaced the defective battery and calibrated it. I was back in business in one afternoon. What Jacob doesn't know is I have cancer and this was a challenge for me traveling there due to the pain I'm dealing with. If he couldn't help me that afternoon I would have been challenged trying to come back. He exceeded my expectations. I'm grateful for Jacobs quick actions and the services he provided by uBreakitiFixit. Thanks Jacob for making my service experience outstanding.